We liked the friendly service, the cleanliness and the sound proof play corner. Best chick-fil-A we have been to !

In Boise for work and stopped by this Chick-fil-A for a salad. Firstly, the quality of the food was impeccable. The chicken was perfectly cooked and delicious while the veggies were crisp and fresh. Upon entering, was greeted by multiple staff members who were all smiling and welcoming. Matthew was going above and beyond for all his customers. He was refilling drinks, helping with recommendations, cleaning tables and floors and just all around making the visit so enjoyable. This location is so very clean thanks to the efforts of Matthew and others. I'm very happy with this location and my visit and will be back when I return. read more

Chick-fil-A - Cobb Salad with spicy fillet - Fast Food Near Me - Boise, Idaho

I have been to the other Chick-fil-As in town. This is my first visit here. Chick-fil-A is probably one of the best fast food chains around. From the nice staff, food and cleanliness of the venue, Chick-fil-A is a well oiled machine. We were instantly greeted as soon as we walked in the door. We made our way to the counter and again, was greeted by a wonderful smile. The gal at the register took our orders, got our drinks to us and had us sit at a table. For lunch I had the spicy chicken deluxe, waffle fries and a lemonade. My sandwich was same as always, good. The fries were cooked nicely. Fries with Chick-fil-A sauce is the best! They have the best lemonade for a fast food joint. I enjoy the little pieces of pulp in the lemonade. My husband grabbed a side of mac and cheese. The best part of the mac and cheese is the dark crispy cheese from being baked. As always, the mac and cheese was delicious too. I appreciate the staff here. They walk around and check up on you. They grab whatever you need or refill your drinks. It's refreshing to have such great customer service from genuinely nice people. I'm happy I stopped by this joint for lunch today. read more

See all

The girl who took my order was very friendly and complimented my nails. Food was as expected. But to the manager that was checking over the store: When you hear and see customer with bright pink blush, pink nails, and tits walks up to your employee and gives her name for the order... take the hint. That's not a "sir." Pay attention to your customers instead of making split second inferences based on something arbitrary. And give that girl who took my order a raise. read more

This place was so good and I met the cow today and my burger gave me the place is so good and let the cow today cheeseburger and I ate it and at least five bites and I love the atmosphere really the atmosphere is one of a kind here in Boise, Idaho. read more

Often times with fast food restaurants you end up with server's that don't view customers as their source of income and employment. They treat customers with disinterest and are often shot and rude. Not the case of Chick-fil-A on Broadway. Max the person who took my order was so helpful in navigating me thru their extensive menu, but was also very pleasant and friendly. He provided the customer experience you would get in a high end restaurant not a fast food restaurant. Maddi who who came by to check on our order and ask if I needed anything else was a sweetheart. Did I mention that the food was next level good. I would recommend this restaurant to anyone seeking great food, clean restaurant and spectacular service. read more

Chick-fil-A - Max brings the best chicken sandwich imaginable. - Fast Food Near Me - Boise, Idaho

What can I say?! My favorite chicken strip. Always moist and fresh and yummy!!! You can't beat the service, there's no debate here! They've got it down. Wish other fast food could learn what they teach! read more

Every time I order from this place there is something missing it's ridiculous. Such a frustrating experience. Please coach your team on double checking orders it's a simple request. read more

Chick-fil-a is known as a brand that cares. I was blown away at the level of service this location provides which is above and beyond the norm. They were kind, looked out for the extra things they could do and truly made my kids and I feel welcome. Some Examples: offering stickers to my kids, bringing waters for my family when I forgot to ask for them, and bringing a to go bag when they could tell we were close to leaving. Thank you! read more

The service here is phenomenal. We are visiting from Kentucky and the hospitality shown by this staff is amazing. We've been twice, and I typically don't eat at chain restaurants while on vacation. But we love it here. read more

I go there a lot and the food and service is always great! They are always very fast and very nice!

I'm not sure if it's a new manager or something but I at least 3 times a week I order chick-fil-A on their app and there's no problem but this time I did have a problem and they kept messing up and when it finally worked I go in the line and they say my order isn't there and I try the app again and it messed up. I eventually talk to the manager and he says there's nothing he can do. So I literally paid for nothing and the manager couldn't even give me the meal I obviously paid for with the transactions from my app I showed him. So thanks for stealing my money and not giving me food when obviously chick-fil-A is the one that messed up. But of course I get screwed over even though Chick-fil-A is billion dollar company and I'm living paycheck to paycheck and I get screwed, thanks for approving you don't care about the little guy read more

Super good food, super impressed with the management, they will directly open the door for you, offer to fill your cup and was just blown away. the best fast food experience you can get.A++ read more

Had to DoorDash my order due to being at work, once I got my order I was missing the hashbrowns to my mini 4ct meal. Then when I opened the box to the minis, there was chicken missing from one of the biscuits. Paid for the MEAL. Called a rep from the store and she stated there was nothing THEY could do and it was on DoorDash. DoorDash did their job, delivered the food in a timely manner.. I could see if DoorDash didn't check the order but chik fil a also tapes the order shut. This error was on chik fil an and the order fulfillment and accuracy. Do better read more

See all

I don't like doing chain restaurant ratings, but I have to make an exception. The spicy chicken sandwich was really good, but the service was exceptional. I guess they are known for it. The manager walked by and asked me if the samminch was good, then a young lady came and took my tray for me. Surprisingly, they don't have a tip suggestion when you pay. No pic, as I wasn't going to do a rating. read more

Best chick-fil-a in Boise!! Every time I go in the restaurant is so clean and the food is always fresh. I was there recently and had the nicest girl named Brie take my order at the drive through. She was so kind and thorough. Got me through the drive through so fast. Definitely will come again! read more

Best Chick-fil-A I have ever been too! The food was cooked to perfection. Our server Maddy was vey nice! Top notch service and excellent food! read more

Peppermint shakes are back! One of my favorite shakes. So good! balanced the shake out with a salad so now it's healthy right? Ha! Great salad with the toppings. Service as usual was on point. read more

Chick-fil-A - peppermint shake - Fast Food Near Me - Boise, Idaho

See all

The best Chick-fil-A I have ever been to! The food is amazing, but the staff is even better! The operator, Joseph, was truly phenomenal as he walked the floor. He was checking in on guests, clearing trays from tables, and even holding doors for the people coming in and out. He even offered a free refill of my lemonade when he saw I was getting low. The service of this restaurant is truly amazing, and the entire environment is very clean and friendly! read more

So I order ahead, arrive and get in drive thru line, then told to wait 5 cars to be in sequence behind those ordering in line. What is the point in ordering ahead, I got penalized. Then I arrived home and only had 11 nuggets for a 12 nugget order. Not coming back. read more

I have never been to a fast food restaurant where all the employees were so kind and helpful. The place was so clean too! Bathrooms and tables and everywhere you went. Food came out quick and correct. Great location of Chick-fil-a read more

This is the best Chick-fil-A I have ever been to, the food is always good at any Chick-fil-A. However the customer service was a 10/10 today at this broadway Chick-fil-A. The guy taking are order was super kind and helpful, and the girl in the lobby (name tag said her name was maddi) was so intentive but not pushy. Overall it was a great time here! read more

It was our first visit to an Idaho chick-fil-a and we were very pleased. We decided to drive through and the gentleman at the drive through names Zack was very patient and friendly with us. To expedite their busy line they had us pull into the parking lot and to compensate us for a very minimal wait, they gave us a free brownie! We loved it and will definitely be back. Thanks for a great first time experience. read more

Chick-fil-A - Chick-fil-A- Deluxe Sandwich - Fast Food Near Me - Boise, Idaho

They messed up our order on DoorDash. Upon calling them they said we could refund on DoorDash or give us a credit for next time. We ended up taking the credit since my team orders from here all the time. We forgot about the credit and called today, but nobody could do anything since it expired within 2 months. Nobody at this restaurant takes accountability to fix anything. Disappointed with the horrible service read more

There's never a time when Chick-fil-A doesn't sound good for lunch! I should really branch out and try other menu items but why would I when their spicy chicken sandwich is so. damn. good?! It's like crack, I swear. Whenever I'm eating one of these all I remember is the first and last bite. Then I'm left craving more and contemplating doubling back. Their breakfast sandwiches slap hard too. The milkshakes are heaven, super creamy and thick. If Hollywood ever needs someone for SuperSize Me: Chick-fil-A Edition, I'm all in. I'd do it for free. This place is my guilty pleasure. The service at this location is fantastic. I never wait more than 5 minutes no matter how long the line is. One of the best fast food establishments in the United States. Amen. read more

See all

Worst Chick-fil-A I've ever been to! They let people jump ahead in line by driving around the line-up and popping in ahead. There is a two-lane process - if you get in the wrong lane, plan to watch 5 people arrive behind you and get service before you...Service is typical for Chick-fil-A - no complaints there. read more

This location (maybe all) is constantly busy and has overtaken the parking lot with 2 long lines of cars to get to the single drive-thru. They have order takers standing before the drive-thru menu, but I'm not comfortable deciding what to get with someone staring at me as I look at a unsanitary menu on a card. I came to try the new pimento chicken sandwich meal. Because of the intimidating presence of the employee, I forgot several modifiers to my meal. I'm happy to report that there weren't any mistakes in my order as I checked it while still at the window. The waffle fries were mostly huge pieces, with only a few small, but they were slightly underdone and not salted well. I get it some people like salt and others do not, but this was trying to please both types with just a very small amount of salt. The sandwich was large, but the pimento was overly sweet and I was not expecting that on a chicken sandwich. The bottom of the sandwich was wet and looking in the box, there was a fair amount of pimento sauce juice! Very watery orange liquid and it was greasy. Totally unappetizing. I needed to use all the napkins they provided. All-in-all, I was quite unimpressed and would not return. read more

Always friendly service and yummy food! Sure there's cheaper or better places but not cheaper and better ; ) tried the breakfast burrito meal. Under $8 is a winner! read more

Chick-fil-A - ows a sandwich and a cup of coffee - Fast Food Near Me - Boise, Idaho

genuinely afraid. drone robots working here. repeating phrases as quickly and efficiently as possible without raising suspicion. don't know what's real anymore. it's chic fil a. food has always tasted and always will taste the same. my pleasure. read more

Wouldn't go back! Chickens so dry couldn't hardly swallow it. Several other places in town are better. Daves hot chicken or TX hot chicken in meridian read more

It's just ok. Nothing I really ever want to come back for but obviously plenty of people do. I usually get the spicy chicken sandwich. Again, it's ok. It's basic. It hits the spot when you need fast food but nothing you actually can't wait to order again. read more

Best Chick-fil-A I've ever been to! Service was amazing, from the smiles and the brownie for the little wait. They all were so happy and we'll mannered! read more

This chickfila used to be great but has gone downhill over the past year or two. Over that time period i have visited around a dozen times. With that said, they often do not put the correct amount of ice into the drink. Today, i asked for light ice and the cup was filled over halfway with ice. This only takes away the amount of drink you receive and thus gives it less value. Also they used to put 3 chickfila sauces with each meal but now they only give you 2 and you have to pay extra for more sauce. Lastly the pickles on my chicken sandwich tasted moldy. If you really want chickfila that bad, i recommend going to the meridian location which is far superior to this one, but i would not recommend going to chickfila at all because of the rising prices and the portion sizes appear to be shrinking as well. read more

Clean, efficient and friendly as all Chick-fil-As. Got the vegetarian wrap , which is a Southwest Chicken salad without the chicken served in a wrap. Nice little play area for the kids. Parking is a challenge but kept the 5 str because the service was so good. read more

Visited Boise recently on a business trip and for some reason we kept criss crossing town and this Chick-fil-A seemed to be right smack in the middle of things every time. It became so prominent in our paths that with each new appointment the question wasn't about traffic times or parking but rather: how far or what is the next appointment's proximity to the Chick-fil-A! lol! Really, they are just very centrally located near downtown Boise, Albertsons Stadium and both BSU and ISU university campuses. So we couldn't help but drive by or stop in a few times. Cold drinks, snacks, cookies, maybe a chicken sandwich or two kept beckoning us in. Convenient location, lots of free parking, almost no line at the register, clean restrooms, and friendly staff- made this an ideal place to stop off to refresh. Plus they have big tables and didn't mind us sprawling our stuff out for a bit. In classic Chick-fil-A style they came by and offered refills periodically - which was very much appreciated! read more

See all

The service here is impeccable. I feel like I am at Nobu. Seriously fine dining at this place. All the workers checked on us multiple times. My favorite place to go. read more

This is the best chic fil a because of the service. The employees are beyond nice and check on you throughout your dining experience. They even came to check if we needed something after we started eating. So amazing. Feels like fine dining. read more

I pulled up here with my party of 10 and they were clearly annoyed and acting somehow about it. They also forgot a few of our items

This business continues to disappoint ! The my pleasure slogan is not working for me anymore. I told my self I'll never go this place again but I was in a hurry to get my kids something to eat. When I got the food and drinks I couldn't believe I was charged extra for my daughters happy meal drink. I thought when you get a happy meal, your drink is free. When I called back, I requested a Manager and a lady by the name of Caroline or Kimberly answered. I explained to her the problem and all I got from her ( yeah I wish he told you we do charge an extra 1.69 plus tax which is close to 2$! ) I was shocked ! I said that is not ok that you can just take my money without telling me. She said well we do charge for an orange drink. I replied I really wished you communicated with me because taking extra of my money without telling me is fraud and stealing! I can feel her attitude through the phone when she says well we do charge and I'll be happy to share your comments with the team and that was it. Oh yes she did say anything else I can help you with. Wow, she will share my concern with her team after she knowingly took my money without my permission. Anyway it's not about my 2$ guys but it's about yours and 100-1000-10000000s of people out there. Watch your receipts !!!!' read more

I want to preface by saying I LOVE Chick-fil-A but something about this visit wasn't right. Normally we go to the one by the mall. Our fries were soggy and they gave us unsweetened tea when we asked for sweet. Also our chicken was really chewy. Idk how to explain it but it wasn't the usual quality of chicken we get from chick-fil-a. It was making us gag. Also my boyfriend sarcastically was looking forward to the "my pleasure" but we didn't get one! Haha idk if it was a bad batch of food or something but it just wasn't the usual quality. We will definitely be sticking to our Chick-fil-A off of Franklin. read more