Great sandwich. Even though the drive thru was log, it went pretty fast. Nice people too.

Late in the day and running on empty, I stopped into Chick-fil-A at Bend Robal Plaza for a quick bite. No line, quick service, and a very clean store made it an easy decision. The team was friendly across the board, especially Terri, who made ordering simple and welcoming. I went with the spicy chicken sandwich, expecting a solid go-to. Unfortunately, it was a bit underwhelming, and the two pickles had me double-checking if that was the standard. I'll give it another shot, but this visit didn't quite hit the mark. read more

Chick-fil-A - Lol - Fast Food Near Me - Bend, Oregon

I'm giving this chick-fil-A one star because it is hands down the worst that I've ever eaten at. They take forever, usually miss an item like a sauce pack or an extra you want, and are very inconsistent. The food still tastes like chick-fil-A but the service is very low quality. They cannot figure it out in bend Oregon. I just want a regular chick-fil-A service, so please do whatever you need to do to get this problem figured out. read more

Like risking salmonella? Like waiting 20 minutes for nuggets and fries?? Looking for incompetent manager? Look no further! I've been served cold chicken sandwiches and nuggets various times here. They never get your order correct, take forever to make the easiest of orders, and the place is a mess. No longer eating here read more

I've never had an issue at this Chick-fil-A before, but my visit a couple days ago was pretty disappointing. When I was inside ordering, an employee named Arrianna suddenly yelled at me after I asked a simple question about my meal. It was embarrassing and completely unexpected, especially in a place known for good customer service. I'm not sure what was going on, but no customer should be talked to like that. Hopefully management can address it so future visits are better. read more

This place is awesome! Both the food and service were amazing. The ambiance is great too as it was big enough for me and my group to have plenty of space for us to all eat together. read more

I ordered egg white on my bacon egg and cheese muffin and got this. I understand it's busy during breakfast hour. But it doesn't hurt to double check and make sure the sandwich is made correctly. Not worth the extra .90 cents or sandwich. read more

Chick-fil-A - I ordered egg white in my Bacon, Egg & Cheese Muffin and got this. Not worth the extra .90 cents and sandwich. - Fast Food Near Me - Bend, Oregon

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I haven't eaten here much but for a fast food establishment they take pride in their service and the quality of their food. I you door dash them and ask for condiments of flatware you actually get it. Im not sure what the employee model looks like to them but to me they must me a happy group of people to do such an amazing job. The chicken is not like anywhere else it seems so fresh and the nuggets are not a novelty they are a serious entree. im impressed with their breakfast sandwiches and their chicken noodle soup. also those ketchup dispensing things are perfect for eating in the car. anyway im a little critical of the service we get these days and they have impressed me enough to get off my butt and type this review. read more

Impressive how a place famous for "my pleasure" can't manage basic order accuracy. We were sent home with only half our food and nearly didn't even receive the portion they did get right. Realizing the rest was missing once we got home was the final insult. If basic competence were a side, they forgot to include that too. Next time, I'll just assume the menu is more of a suggestion. I paid for a full meal, not a scavenger hunt. Great food doesn't matter if it never makes it into the bag. read more

I'm a delivery driver, like the food and nice people. Driver almost always have to wait minimum 10 minutes and time cost money. One night after waiting 15 minutes and watch car after car go thru every minute I became so fed up I ask to see the manager and a young lad said I'm the assistant manager. I sheared my observation and he said the quiet part out loud, we prioritiz the drive thru and get to the delivery drivers when we can.very frustrated with this policy as delivery is a large part of there business, There has to be a better way fix it!!! read more

we go to chick-fil-a for breakfast at least 2 or 3 times a week. This past Saturday was my first time being disappointed. I always order the brea bowl. In their defense it was close to changing from breakfast to lunch. but I still expect the food to be good. My breakfast bowl seem to be on the smaller side compared to other times. but most disappointing it was cold. Guess I'll have to make sure I go earlier. How about keeping it consistent please. read more

Very polite and upbeat service at the drive thru. Food was what is expected for CFA. Problem? They told us they'd double checked and everything was in the bag. Yes, we should've checked too, but got side tracked entering an address in the GPS. Got to the house only too find that we were missing items. read more

Much improved visit. Fast pickup from mobile order, hot strips....fries not quite fresh, but otherwise not too shabby. read more

Chick-fil-A - My sad lil strip. - Fast Food Near Me - Bend, Oregon

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First timer for Chick-fi-A fried chicken sandwich. Maybe having it in Bend, Oregon was a big trek but it beat long lines and we got a nice outside table on a nice sunny day. Ordered: * Spicy chicken sandwich - good seasoning, spicy. I added hot sauce * Waffle fries * Mac n' cheese * Kale Crunch salad * Dipping sauces, tried original, garden herb (like a Ranch), honey mustard. There more to try on a later visit. * Drinks: watermelon mint ice tea (seasonal), lemonade ( good) Quick in and out fast service. Service people are nice and helpful with the menu choices. Decor was warm, light and bright. Plenty of seating inside and out. Appreciated the little booths. But nice to have seating outside on a nice warm, sunny day. The spicy chicken sandwich was good with pickles, original sauce, seasonings used to fry the chicken was well balanced. And there was spice but when I added the hot sauce it definitely ascended another level. The mac n' cheese was hot and cheesy. Great accompaniment. Kale crunch salad had a packet of roasted almond pieces to top it off with. The lightly dressed salad reminded me what you'd put in coleslaw. I liked it! Looking forward to the waffle fries but this was the only disappointment. It was not crispy but more soggy like it's been sitting there awhile. Maybe we got a bad batch. We'll see next time. But not if there's a looooonnng line. read more

Chick-fil-A - Chick-fi-A logo in Bend, Oregon - Fast Food Near Me - Bend, Oregon

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I made an online order for pick up. Stood there for 4 min with my order in plain view while a manager in a Grey shirt walked by me 3 times never asking if I needed anything while he went to the counter person to get himself a drink. read more

Fast and friendly service. Atmosphere is pleasant and inside is clean. Food is good, with plenty of options.

Great service (I ordered for the dine-in) and quality food in a timely manner even for being the noon rush.

This is probably the worst chic fil A i've ever been to. Complete filth and terrible customer service would best describe the situation at this store. I get that it's hard to find reliable help in bend but this was really bad. read more

Every time we decide to go inside this Chick-fil-A I regret it and have to come to terms with I'm turning into "that lady". Every single teenager working there has a phone and it's most likely going to be pulled out every 10 minutes. If a worker orders after you, their order gets priority. Today was the second time that the same kid took orders for all his friends, we walk up and he just ignores us. Looks up and says (as he's putting his own order in) "You'll have to go over there I'm on break." But hey their drive threw us super fast.... read more

I am a Youth Advocate and brought my Youth into the 20508 N E Robal Ln, Bend, OR 97701 location and the girl at the cashier, Aidan or however you spell it, was rude AF! from the jump. Rolling her eyes, making faces like "hurry up, what the eff do you want". She asked my Youth if she wanted a drink with her meal and she said yes please. That biatch rolls her eyes again so I spoke up and said Does she need to tell you what soda or fo you have a self serve drink station and she said right here again with attitude so I said That would have been helpful info and I rolled My Eyes because effing Fix your face and learn some customer service manners. When we were leaving, she was still at the register so after she finished the order she was doing I politely said "excuse me, can we get a to go bag and a top off on the hi-C" she rolled her eyes again! and rudely said "yeah when im done with this customer" Had I not had my Youth with me I would have loudly verbally slapped her becayse who the hell treats customers like that?? WILL NEVER COME BACK TO THE STORE cuz this was so ridiculous! read more

First time ever. Spicy chicken was not spicy no mayo nothing but it was pretty good never the less. I got it, said thank you twice. No response. Not even eye contact. Picked up my drink, lid wasn't on. Spilt all over. Not going back to this one. There was also no one else there. So service should have been 10/10. Leaving review becauase it was below average service. read more

With only one car ahead of us and only ordering fries, we waited 10 minutes and then the fries were soggy, too salty, and lukewarm at best.

Stopped by to treat ourselves to lunch. Have not been there for about a year as we live way south of Bend. The drive through was empty. Strange we thought usually it is a long line. What a HUGE disappointment. The deluxe chicken sandwich was so tiny you would have thought it a child's meal. Chicken was overcooked, fries barely warm. The box of tiny chicken nuggets almost contained more nuggets of breadcrumbs than actual chicken. We wondered why at 1pm the restaurant was so quiet. Now we know. read more

I don't know if there's such a thing as a superior Chick-fil-A but if there is, there's one in Bend is it! Chicken was hot fresh and I think larger than usual again all Chick-fil-A's are good. This just was an exceptional meal. Stop in when you're in bed. read more

Chick-fil-A - The outside of the restaurant - Fast Food Near Me - Bend, Oregon

What can I say? Another day at Chick-Fil-A, another amazing experience. They really cannot be beat when it comes to fast food. I grew up in Atlanta, so I've been eating here since I was a kid, and the crisp waffle fries always bring back fond memories. If you're a sauce aficionado like myself, then you will be in heaven because they have every variety of sauce that your heart could possibly desire. And they don't skimp on handing them out either (ahem, McDonald's). This location is perfectly situated right where Hwy 97 & 20 meet, so it's easily accessible to hit up if you're coming to or returning from Bend to Portland. If you've never had Chick-Fil-A before or if you're a veteran like me, I highly recommend stopping by this location. It's clean and well maintained, and the staff is courteous and gets you your food quickly. And if you need a recommendation, go for the spicy chicken sandwich. It's the bomb! read more

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A spicy chicken sandwich has 2 pickles and a chicken breast on a bun. No sauce or veggies. Lame! Never waiting for that again. read more

Chick-fil-A - Spicy chicken - Fast Food Near Me - Bend, Oregon

Not sure why this location can't ever get a drive up order right? Consistent mistake on every order now.

Always slow. Rarely has food ready for quick service. Mobile orders are not executed until arrival at the window. Mobile breakfast order (biscuit meal) took 21 minutes to receive today. 4 other customers had to wait excessively as well during my time waiting. This is the absolute worst CFA I have ever visited. read more

Not a big fan. Why is everyone is so obsessed? It's descent, but nothing special. I do like their shakes, but I don't ever crave their food

Super quick order pick up through mobile app ordering. Service was friendly and my salad was delicious.

Can we just appreciate the care put into aligning these sauces? Thanks Chick-fil-a!!! read more

Chick-fil-A - ows a box of chick - fil - a - fil - Fast Food Near Me - Bend, Oregon

We were traveling through Bend on the way back to Seattle. A family member had worked there. He worked in the food industry at a couple different restaurants. He was disgusted by the food product in the kitchen. We decided to check it out for ourselves. The fries were served raw. I asked if I could have them cooked and I was told "no special orders." The chicken sandwich was dry and devoid of flavor. We ate about 1/3 of the food and then threw it out. We thought we were done with that restaurant. We were wrong. My family member went on unemployment during Covid. A couple of years had passed since he worked there. The owner of this Chick Fillet challenged my family member's unemployment and showed up at court. I noted that the owner had his work hours not exceed 29 hours. At 30 hours a company has to pay medical benefits. Was this a coincidence? I cannot speak for the other employees, it is just odd that his hours were just a hair under the trigger for benefits. We were blown away that the owner would appear in court to challenge my family member's benefits in Washington State. He made a fool of himself. It was weird that a restauranteur would take the time to go after a minimum wage worker dealing with Covid work outage. The result, the judge embarrassed him. My family member won and was awarded pay and a refund. It made sense why our food experience at this restaurant two years earlier was disappointing. Perhaps the moral fiber of going after a former employee a couple of years later and standards at the restaurant are similar. Only he knows the answer to that. What I can say is, the food was not good. His treatment of a former employee was not good. The court agreed with our family member, not Chick Fillet. read more

You need to review Chick-fil-A for what it is, a quick service restaurant. CFA happens to be a quick service restaurant that excels in everything that type of restaurant should accomplish. The food is consistent, delivered in a timely manner, and served with a smile. I stopped in today on opening day to see if this location was up to snuff (I'm from ATL orig and have logged more than a few meals at CFA over the years). At 11:15, the drive thru was almost backed out onto 97 and the line inside was almost out the door. Well, this team was ready. I waited less than 5 min to order and received my food less than 5 after that! I went with a orig number one and I'm happy to report that, even with the massive crowds, my fries were cooked and seasoned perfectly and my sandwich was def up to par. The (steamed in the bag) bun was soft, the chicken perfectly crisp and so juicy. If you're looking to bag on quick service//fast food restaurants, just stay away and a review here isn't needed. But if you're looking for best in class or already a fan of CFA, this location is killing it so far! read more

Very impressed with the awesome service that is unique to Chick-fil-A even on opening day. With good, affordable , freshly made food and good service, what else can you ask for? Oh, and I love whatt this company stands for as well. read more

Chick-fil-A - Happy opening day Chick-fil-A! - Fast Food Near Me - Bend, Oregon

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Unfortunately am quite disappointed just about every single time I go to this Chickfila. 3 visits ago I received strips instead of nuggets, the next visit they completely missed my salad that I was charged for. My visit today, I ordered the SW Salad and the lettuce was disgusting. It was all wilted and un edible. I know this is not the standard for Chick-fil-A. read more

Drive thru to get lunch on a hot day and head back to the office, 20 mi s away, and mt Coke ZERO is Cherry Coke...uggh, can't drink the stuff. This disappoints on so many levels. BUT as always the food was great! read more

I guess I just don't get it. Maybe you had to grow up eating Chick-fil-A. I didn't. So when this one opened, I waited in the long circular car line around the building. It MUST be great, I kept telling myself. Server at the curb are polite and efficient. Paid around the turn, got my bag of food and scooted along. (It's a new world). The bun was average, the sauce was ok, the chicken patty was ok, not greasy, not great, if there is such a thing, and that was it. Eehhh! I won't be back, but those patient Chickies idling in line won't miss me..... read more

Wow. Should have ordered a smaller fry. Would have received the same amount... The fries were also super under cooked. Usually the food is good. Disappointed. read more

Chick-fil-A - Fast Food Near Me - Bend, Oregon

I'm not a fan of new eating places. My grandkids took me here to eat and I enjoyed the chicken sandwich

Convoluted online ordering. Poor customer service. Poor app instructions. Overall a poor experience.