Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

My husband and I relocated from Atlanta, and Marissa and Patti have been so helpful. My husband…read morearrived with one load in September and they had everything already for him. We were so pleased, we rented a second unit in October. Every time we go by the office, they are friendly and welcoming. I compared prices online and felt theirs were competitive, plus the facility was nearby the area where we anticipated buying a home. When we had trouble with one of the locks (turned out to be operator error LOL) they quickly and graciously replaced the lock. To top it all off, we won the recent gift basket and have been enjoying our goodies and gift certificate.

I can't say enough GREAT things about Veradale Self Storage! Marissa and Patti are exceptional…read morehosts to this storage facility! Marissa is who I have primarily been in contact with and she ALWAYS goes above and beyond to help me in any way possible!! I just lost my husband and as you can imagine, my brain wasn't functioning on all cylinders but Marissa stepped in to save the day to help me figure out how to open my gas tank cover!! Now that is what I call superior service!! I now have 3 storage units there and I wouldn't consider going anywhere else! My belongings are safe and the facility is clean and well groomed during the snowy days, and for me, Marissa is the very best at her position and treats us customers like we are royalty! Thank you Veradale Self Storage for having the full package of not only taking good care of our belongings but also us as individuals!!

Jamie, in the office, was very helpful and just about the most polite and professional person I…read morehave dealt with in a long time. It was uplifting to know a customer is listened to and cared about still. Thank you. Kelly R 9/15/24

Bait and switch, they raised my rent two months into my lease for absolutely no reason. just…read morerandomly received an email informing me that my rate was increasing. Otherwise my experience was okay. Facility seems functional, my unit was as described. The hours suck, and there seem to always be people working on cars with most of the path blocked.

Absolutely not recommended to anybody. We had multiple issues with this location and management. We…read morepaid for a climate controlled unit and were never notified that climate control didnt work anymore in the building that we were placed. We moved units just to receive a letter that the rates will be increased. You're better off at another location, especially if you value your items.

Was quoted a price after filling out the online worksheet and speaking to Ken. Signed the contract…read more . Ken then called and indicated the weight of the move would require them to come out for several hours the day before to prep the furniture and that I needed to sign a new contract . The new contract was 1200 .00 more .. started looking at the new contact and the moving materials were being charged on both days . He apologized , blaming the computer . The job went from 5300 to 6800 . Between the 2 day change and double billing for materials , requested my deposit back and found another company . The new company did it in one day for 3500.00 .

These movers lost my bed, a whole box of my belongings including tools. The had no respect for my…read morestuff, breaking items and generally being reckless with my things!

nobody wants to put there stuff in a storage unit but there comes time you just have to and i was…read morein a tight financial situation when i found they had the best price in the valley when i when to rent the unit it was even a better deal as they were running a great promotion but still found myself a little short not only was she willing to work with me on the difference she was very kind and epithetic of my situation the facility was well kept and and well lit as well the aisle are wide enough to maneuver around i was even able to back a tailor half way in my unit i was very leary of using a storage unit as u hear all the bad stories about loosing your stuff or people breaking in i never once had a worries this is a top notch facility that operates with integrity

I'm part of a nonprofit, Spokane Valley Community Advocates (SVCA), who uses a storage unit for our…read morevarious items. We store items we receive from donors that can help those who are moving into a home/apartment with basic household needs (i.e. vacuums, kitchen, bathroom, linens, cleaning - supplies, etc.). Having the storage unit is vital to our mission of serving the community. Thank you to the staff for your exceptional customer service and support. I especially appreciate Rose and Tiegen. I highly recommend this business.

Normally wouldn't write a review on something like a storage facility but I felt compelled to do…read moreso. The whole office staff was extremely helpful, but Amy especially so. I sent over an email asking about rates and she wrote back to me super quick with a full breakdown of all their units as well as RV and vehicle storage. I didn't write or call for a couple weeks but when I finally did she remembered me and got me all set up. The facility itself is very secure and each unit itself is secured from the others (the space at the top of the wall is chicken wired to stop people from climbing from one unit to another. There are A LOT of security cameras and they are super clear. The only downside I have is that I wish all of their lots was fully paved but it's kind of a mix of gravel and dirt but it doesn't effect driving or anything. Would definitely recommend ABC storage to anyone!

Really enjoying About Space. Easy process to get started, they offer some deals, and it's a good,…read moresafe location on the south hill of spokane.

The office space, the walkways, and the storage unit itself were very clean! easy access and very…read morehappy with the unit and the personnel I dealt with at "About Space", in Spokane, WA., South Hill area. Your agent on duty at that time (Stan), was great to work with. Very professional, organized, and friendly giving suggestions about storage, the property, and the security of the premises. I like the hours (5:00 am to 11:00 pm), for being able to access my storage unit. This makes it very easy / convenient to be able to pick up, or drop items from my storage unit, either early in the morning or later in the evening - all good! Happy to be doing business with About Space, in Spokane J. Smith

He was very flexible and accommodating when I showed up a bit after hours, he cut running his…read moreerrands short, to allow me to get into my unit, what a blessing that was

Honestly, amazing service from the young gentleman over the phone. I was looking for storage and…read morethey're all full in this area. They happened to have two left at river rock and the guy over the phone helped me out to do it online, called back to give me the info on my code and where my storage was located. Amazing customer service and great rates.