Jamie, in the office, was very helpful and just about the most polite and professional person I…read morehave dealt with in a long time. It was uplifting to know a customer is listened to and cared about still. Thank you. Kelly R 9/15/24

My husband and I relocated from Atlanta, and Marissa and Patti have been so helpful. My husband…read morearrived with one load in September and they had everything already for him. We were so pleased, we rented a second unit in October. Every time we go by the office, they are friendly and welcoming. I compared prices online and felt theirs were competitive, plus the facility was nearby the area where we anticipated buying a home. When we had trouble with one of the locks (turned out to be operator error LOL) they quickly and graciously replaced the lock. To top it all off, we won the recent gift basket and have been enjoying our goodies and gift certificate.

I can't say enough GREAT things about Veradale Self Storage! Marissa and Patti are exceptional…read morehosts to this storage facility! Marissa is who I have primarily been in contact with and she ALWAYS goes above and beyond to help me in any way possible!! I just lost my husband and as you can imagine, my brain wasn't functioning on all cylinders but Marissa stepped in to save the day to help me figure out how to open my gas tank cover!! Now that is what I call superior service!! I now have 3 storage units there and I wouldn't consider going anywhere else! My belongings are safe and the facility is clean and well groomed during the snowy days, and for me, Marissa is the very best at her position and treats us customers like we are royalty! Thank you Veradale Self Storage for having the full package of not only taking good care of our belongings but also us as individuals!!

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

I solicited quotes for a storage unit and Barker Storage was quick to respond AND they had a great…read moredeal on a 5x10 unit. I had some questions and they were also quick to respond. When my gf and I went in to do the official paperwork, Kia and the owner were there to great us. They were very friendly and thorough on all the details of renting a storage unit and what they did on property to ensure safety and security of our unit. Tip - the access into/out of the property is through an app. Coming in isn't an issue, leaving seems to be since both times we came to drop off items and exit, I had to physically get out of my car to get the gate control unit to catch the signal from the app to open the gate.

I searched all over for a place to store our motor home that was reasonably priced and found…read moreAffordable Storage. This was the bed price by far. The office staff are wonderful to work with and the facilities are kept up and are secure. I highly recommend this business.

These are very nice people. However, even giving notice they do not return your storage fees…read more VERY expensive since they charge you ahead and won't refund. I have called several times and the owner is always unavailable to check with according to the nice receptionist. We rented a large unit to put our RV trailer in, OOPS...there was not enough room to back the trailer in as the alley was too narrow. Yes, $300 and no refund, could not use the space. We went to outside storage, very small space, hard to get in, and they credited ahead but when we left 2 months early, too bad.. I rented a 10 foot wide storage unit to put my car in, oh the opening is only 8' wide, very hard to get my suburban in, only had 4 inches per side. Just be careful when you rent from this business.

nobody wants to put there stuff in a storage unit but there comes time you just have to and i was…read morein a tight financial situation when i found they had the best price in the valley when i when to rent the unit it was even a better deal as they were running a great promotion but still found myself a little short not only was she willing to work with me on the difference she was very kind and epithetic of my situation the facility was well kept and and well lit as well the aisle are wide enough to maneuver around i was even able to back a tailor half way in my unit i was very leary of using a storage unit as u hear all the bad stories about loosing your stuff or people breaking in i never once had a worries this is a top notch facility that operates with integrity

I'm part of a nonprofit, Spokane Valley Community Advocates (SVCA), who uses a storage unit for our…read morevarious items. We store items we receive from donors that can help those who are moving into a home/apartment with basic household needs (i.e. vacuums, kitchen, bathroom, linens, cleaning - supplies, etc.). Having the storage unit is vital to our mission of serving the community. Thank you to the staff for your exceptional customer service and support. I especially appreciate Rose and Tiegen. I highly recommend this business.

Normally wouldn't write a review on something like a storage facility but I felt compelled to do…read moreso. The whole office staff was extremely helpful, but Amy especially so. I sent over an email asking about rates and she wrote back to me super quick with a full breakdown of all their units as well as RV and vehicle storage. I didn't write or call for a couple weeks but when I finally did she remembered me and got me all set up. The facility itself is very secure and each unit itself is secured from the others (the space at the top of the wall is chicken wired to stop people from climbing from one unit to another. There are A LOT of security cameras and they are super clear. The only downside I have is that I wish all of their lots was fully paved but it's kind of a mix of gravel and dirt but it doesn't effect driving or anything. Would definitely recommend ABC storage to anyone!

Amy the main staff person us so polite and helpful. Convenient location...check out Yokes and…read moreShelby Burgers... one month free.. reasonable rates... lowest number of vagrants in that locale.

In January we chose to use secure it self storage and we're pleased to find out that it was two…read moremonths with a month of free rent. That was a bonus but the gentleman signed me up was very helpful at the time. Unfortunately it turned out that I was never signed up for the bonus sign in and now it comes time for paying the third month rent with the late fee. Denny the manager of secure it self storage was not helpful at all. If I had the chance to do it over again I would not rent from secure it self storage. I would like to think that the proper thing to do for a business is to make it right for the customer. Thank you for nothing Denny.