Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

Jamie, in the office, was very helpful and just about the most polite and professional person I…read morehave dealt with in a long time. It was uplifting to know a customer is listened to and cared about still. Thank you. Kelly R 9/15/24

Bait and switch, they raised my rent two months into my lease for absolutely no reason. just…read morerandomly received an email informing me that my rate was increasing. Otherwise my experience was okay. Facility seems functional, my unit was as described. The hours suck, and there seem to always be people working on cars with most of the path blocked.

Absolutely not recommended to anybody. We had multiple issues with this location and management. We…read morepaid for a climate controlled unit and were never notified that climate control didnt work anymore in the building that we were placed. We moved units just to receive a letter that the rates will be increased. You're better off at another location, especially if you value your items.

Left our trailer for a bit and the service was exceptional! They even helped me back in. Top notch…read moreprofessionalism!

Move in was easy. Office staff very nice and helpful. Location and hours are great for me. i…read morewould recommend them to friends and family

They have always met my needs and done what I've expected. I've rented vehicles, rented trailers,…read morehad a tow hitch installed and had many propane fills.

Bessie The U-Haul Truck Finds A New Home…read more SITREP Well, we picked up "Bessie" - our 20-FT U-Haul Truck in Glendale, CA - in the barrio to be precise. THE GLENDALE SETUP One reason I say that is that as soon as we got the truck ready to go, several Spanish-speaking gentlemen standing on the curb swarmed up to me asking us if we needed help loading up the truck full of furniture. And I don't blame them for trying to find a temporary job, and I wish them best. [As it turns out, we are DIY and didn't need their help.] But that sort of thing doesn't usually at U-Haul Truck centers up north. Not in Sacramento. Certainly not at this pristine Spokane location where we were returning Bessie. SPOKANE RETURN METRICS As it turns out, we already know we had gone a bit over the 1343 miles that we were allotted for this road trip from Glendale, CA to Spokane, WA. [I don't know who makes these calculations, but they always seem to short-change the customer, but that said, moving on....] I had already swept out the truck, and folded up all the blankets we used to cushion the furniture. The check-in process was quick & smooth and in less than 15 minutes with the walk-around the truck, we were on our way. THE LOWDOWN A great U-Haul franchise for us to return out truck rental, and I suspect to make a rental from as well.

I searched all over for a place to store our motor home that was reasonably priced and found…read moreAffordable Storage. This was the bed price by far. The office staff are wonderful to work with and the facilities are kept up and are secure. I highly recommend this business.

These are very nice people. However, even giving notice they do not return your storage fees…read more VERY expensive since they charge you ahead and won't refund. I have called several times and the owner is always unavailable to check with according to the nice receptionist. We rented a large unit to put our RV trailer in, OOPS...there was not enough room to back the trailer in as the alley was too narrow. Yes, $300 and no refund, could not use the space. We went to outside storage, very small space, hard to get in, and they credited ahead but when we left 2 months early, too bad.. I rented a 10 foot wide storage unit to put my car in, oh the opening is only 8' wide, very hard to get my suburban in, only had 4 inches per side. Just be careful when you rent from this business.