My husband and I relocated from Atlanta, and Marissa and Patti have been so helpful. My husband…read morearrived with one load in September and they had everything already for him. We were so pleased, we rented a second unit in October. Every time we go by the office, they are friendly and welcoming. I compared prices online and felt theirs were competitive, plus the facility was nearby the area where we anticipated buying a home. When we had trouble with one of the locks (turned out to be operator error LOL) they quickly and graciously replaced the lock. To top it all off, we won the recent gift basket and have been enjoying our goodies and gift certificate.

I can't say enough GREAT things about Veradale Self Storage! Marissa and Patti are exceptional…read morehosts to this storage facility! Marissa is who I have primarily been in contact with and she ALWAYS goes above and beyond to help me in any way possible!! I just lost my husband and as you can imagine, my brain wasn't functioning on all cylinders but Marissa stepped in to save the day to help me figure out how to open my gas tank cover!! Now that is what I call superior service!! I now have 3 storage units there and I wouldn't consider going anywhere else! My belongings are safe and the facility is clean and well groomed during the snowy days, and for me, Marissa is the very best at her position and treats us customers like we are royalty! Thank you Veradale Self Storage for having the full package of not only taking good care of our belongings but also us as individuals!!

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

Jamie, in the office, was very helpful and just about the most polite and professional person I…read morehave dealt with in a long time. It was uplifting to know a customer is listened to and cared about still. Thank you. Kelly R 9/15/24

Bait and switch, they raised my rent two months into my lease for absolutely no reason. just…read morerandomly received an email informing me that my rate was increasing. Otherwise my experience was okay. Facility seems functional, my unit was as described. The hours suck, and there seem to always be people working on cars with most of the path blocked.

Absolutely not recommended to anybody. We had multiple issues with this location and management. We…read morepaid for a climate controlled unit and were never notified that climate control didnt work anymore in the building that we were placed. We moved units just to receive a letter that the rates will be increased. You're better off at another location, especially if you value your items.

They have always met my needs and done what I've expected. I've rented vehicles, rented trailers,…read morehad a tow hitch installed and had many propane fills.

Bessie The U-Haul Truck Finds A New Home…read more SITREP Well, we picked up "Bessie" - our 20-FT U-Haul Truck in Glendale, CA - in the barrio to be precise. THE GLENDALE SETUP One reason I say that is that as soon as we got the truck ready to go, several Spanish-speaking gentlemen standing on the curb swarmed up to me asking us if we needed help loading up the truck full of furniture. And I don't blame them for trying to find a temporary job, and I wish them best. [As it turns out, we are DIY and didn't need their help.] But that sort of thing doesn't usually at U-Haul Truck centers up north. Not in Sacramento. Certainly not at this pristine Spokane location where we were returning Bessie. SPOKANE RETURN METRICS As it turns out, we already know we had gone a bit over the 1343 miles that we were allotted for this road trip from Glendale, CA to Spokane, WA. [I don't know who makes these calculations, but they always seem to short-change the customer, but that said, moving on....] I had already swept out the truck, and folded up all the blankets we used to cushion the furniture. The check-in process was quick & smooth and in less than 15 minutes with the walk-around the truck, we were on our way. THE LOWDOWN A great U-Haul franchise for us to return out truck rental, and I suspect to make a rental from as well.

I searched all over for a place to store our motor home that was reasonably priced and found…read moreAffordable Storage. This was the bed price by far. The office staff are wonderful to work with and the facilities are kept up and are secure. I highly recommend this business.

These are very nice people. However, even giving notice they do not return your storage fees…read more VERY expensive since they charge you ahead and won't refund. I have called several times and the owner is always unavailable to check with according to the nice receptionist. We rented a large unit to put our RV trailer in, OOPS...there was not enough room to back the trailer in as the alley was too narrow. Yes, $300 and no refund, could not use the space. We went to outside storage, very small space, hard to get in, and they credited ahead but when we left 2 months early, too bad.. I rented a 10 foot wide storage unit to put my car in, oh the opening is only 8' wide, very hard to get my suburban in, only had 4 inches per side. Just be careful when you rent from this business.

Imagine... if you will: you call this company from another…read morestate to make an appointment to unload a 26 foot Uhaul truck. You inform this company you are disabled and have one arm in a sling from surgery on a torn rotator cuff. The appointment was set for a certain time on a certain date. You arrive the night before at a hotel in the move to town and call(during regular business hours) to confirm the appointment. All is set and confirmed. You remind them that you can not lift a thing and that you had surgery 3 weeks prior on a torn rotator cuff. They reassured that they would be there. The next morning, you arrive 20 minutes early to the new home. Wait...wait...wait more. 5 minutes after the show time, you call. It immediately goes to voicemail. You wait 10 minutes and call again...voicemail. ok this might happen. You wait 10 more minutes and call again...VOICEMAIL AGAIN. This goes on for 2-3 more times....voicemail. Now, you realize they are avoiding you. They let down a handicapped client! REALLY! So, now I call other local moving companies to get a last minute hire, and they want up to 4x standard rates. I really can't afford that. So, I took off my sling and joined in with my helper. We got the job don, but it took us twice as long to get the job done. Now, when I get home, I have to go back to my doctor as I think I re-tore my rotator cuff. IF I COULD, I WOULD GIVE THIS COMPANY A MINUS 5. They should rename their company to "-5 star moving". !!! I DO NOT RECOMMEND THIS COMPANY IN ANY WAY SHAPE OR FORM....not to even deliver pizza!!!!

The movers were kind and professional. They were quick and efficient would highly recommend themread more