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Five Star Moving Services

2.8 (4 reviews)
Open • Open 24 hours

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Response quality

Excellent

Services - Five Star Moving Services

Furniture assembly

Furniture disassembly

International delivery

3 More Services

Local delivery

In-state moving

Out-of-state moving

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3 months ago

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2 years ago

The movers were kind and professional. They were quick and efficient would highly recommend them

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2 years ago

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2 years ago

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OnTrac - UPDATE: It's 11/24 and this package is still "expects delivery delay" stuck in Spokane. Thanks for nothing, OnTrac.

OnTrac

(59 reviews)

Damaged and then lost the package. Never contacted us and no way to contact them…read more .

Awful. Awful. Awful…read more Let me save you the suspense: if you see the words "OnTrak" associated with your package, kiss it goodbye. You're not getting it. Not on time. Not at all. Not even close. OnTrak is a masterclass in how NOT to run a last-mile delivery service. Their idea of "customer service" is a ghosted text message from an AI chatbot with memory issues, and the human touch? Nonexistent. You could train a raccoon to do a better job following delivery instructions. I had clear, simple directions for my package--deliver it to the front door. Not the back alley, not the neighbor's porch, and definitely not "somewhere in the vicinity." Did they follow them? Of course not. It's OnTrak. They treat instructions like optional side quests in a video game they've already rage quit. And let's talk communication. There is no number to call, no one to speak to, just a soulless SMS system that leaves you shouting into the void. "Your package is on the way!" they chirp, right before it's marked delivered... to a location that exists only in a parallel universe. Pro Tip: If your retailer uses OnTrak, stop what you're doing and call them. Demand a different shipping carrier. Don't wait for your package to vanish into thin air like mine did. They need to hear how bad this service is--because clearly, OnTrak isn't listening. Yelp fam, Reddit sleuths, TikTok watchdogs--let's talk about this. Why are companies still using them? Who is benefiting? Certainly not the customer. Tag your favorite retailers and ask them why they're letting this chaos continue. There are better options out there. Bottom line: If your package gets handed to OnTrak, prepare for disappointment. And then go publicly tell the retailer to stop partnering with them. Say it with me: Not today, OnTrak. Not ever again. .

Five Star Moving Services - couriers - Updated May 2026

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