I've rented from these guys a few times over the past couple years! Always so helpful on the phone…read moreand helping me get the trailer all set up to my vehicle! Definitely would recommend!

Never, ever rent a uhual here. We did, and when we returned it the guy who checked us in didn't…read morecheck our truck in for almost 30 minutes after we left. We were then charged double for an extra day. Thankfully I took pictures before we left and had the timestamp to prove when we dropped off, but it took days to get that verified by uhaul and the charges reversed. Then, we got charged a $30 fee for the "outstanding" fees that our account showed while uhual took those days to figure out the situation and correct our bill. ALL of this could've been avoided if the guy who checked us in did his job. I will never rent a uhual here again and I highly recommend using one of the many other uhual pick up locations in PF if you need a truck in the future.

Awesome value. Jill at the appleway location was pleasant…read moreand very helpful with getting climate controlled storage unit at a great price!

This place is slimy. At first it seems easy, rates look comparable to others in the area, and…read moreservice is good. But after renting for several months, there was a sudden increase in rate from $74 per month to $129 per month, effective in a month. That's a 75% increase. 55 dollars is 74.3% of 74 dollars. I had some management folks doing creative math to create a smaller number, arguing with me about the percent. Reasons given for the increase include cost of doing business, inflation, going rates of other renters, and other factors. Peak inflation post-COVID was 9% per year. They're clearly gauging and trying to pass it off as normal. But they continued to advertise low rates online. The rates listed online, such as 69-79 per month for 5x10, are "promotional rates", I was told by the regional manager. I take that to mean that those are rates to lure you in. Upon reviewing my initial rental agreement, there was no mention that my $74 rate was a promotional rate, and no mention that I could expect a large rate increase within a year. I was given offers by the location to move to a similarly sized unit across the hall for a slight increase in rent. I don't understand why they would make someone move like that. Regional manager gave me the option to pay $99 per month for the same unit. I decided to take our business elsewhere. Imagine being someone who can't just move their things out within a month, perhaps due to age or disability. Or imagine being someone who lives in another part of the country. I myself am a busy healthcare worker and I don't have time for this. Some people have no choice but to pay the large increase in rates. I think they know this. I think it's built into their business model. I think it's really slimy. I think this place can provide a good short term service, but I wouldn't trust them. They are extracting extra money from folks with limited warning, knowing that if folks don't agree to rate increases, they have to go through the hassle of finding a different place all over. It's somewhat like extortion. Their parent company West Coast Self Storage has a website that says, "With West Coast Self-Storage, you get storing solutions from a business that you can trust." I strongly disagree.

Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'

I solicited quotes for a storage unit and Barker Storage was quick to respond AND they had a great…read moredeal on a 5x10 unit. I had some questions and they were also quick to respond. When my gf and I went in to do the official paperwork, Kia and the owner were there to great us. They were very friendly and thorough on all the details of renting a storage unit and what they did on property to ensure safety and security of our unit. Tip - the access into/out of the property is through an app. Coming in isn't an issue, leaving seems to be since both times we came to drop off items and exit, I had to physically get out of my car to get the gate control unit to catch the signal from the app to open the gate.

The managers, Kia and Rob, at Barker Storage are wonderful. They explained everything in great…read moredetail and were very easy to work with throughout the lease process. They even called me at home when they had a spot open up for my large trailer. I can't speak highly enough about how great they are to work with. Five stars! Thanks guys!

I'm really surprised by the positive reviews. While I rented a unit from them for several months,…read moreit was broken into not once, but twice. Both times surprisingly the camera was not pointed at my unit. I suspect the manager was in on it, and I don't know if she works there anymore. It wasn't just my unit that was broken into, it was many. One man had just moved here from Arizona and he had over 20 thousand dollars worth of firearms and safes stolen. Do not give these criminals your business.

Great service, clean storage unit, lighting inside, easy access, and very affordably priced. The…read moremanagement was friendly and very kind to us. We were so grateful to have this unit near our apartments until we bought a house. I would highly recommend this Storage Center as it has easy access and is close to town.

Clean storage facilities. Prices are not good and of course…read morebe aware of the dates. I was charged for a full month price $150 for 4 days then I was hit with another bill of $150, 5 days later.. I specifically asked if they prorated depending on dates, he said yes they do. Not True, I feel lied too, and would of gone elsewhere if I was given the truth. Come the 1st of the month, be out the end or you will be charged full price for even 1 extra day!!!!!

This facility is very secure and staff was helpful and friendly. When I was there everything was…read moreclean and behind a gate that you can open with an app. I would recommend this place anyone needing storage, truck rental, or boxes.

Amazing service by caring and responsible people. I stored my HHG goods here when i moved cross…read morecountry in winter 2023. I was so please that Katy and staff were able to help me make plans with the moving company when i purchased a new home and was ready to have my HHG shipped. Katy and staff and were willing to take items I no longer needed and donate them . So hard to find trustworthy people who keep their word and go the extra mile. No bad experiences here!

It's amazing Buxbear Storage in Hayden has NO issue in taking almost 400$ a month on rental of two…read morestorage units. But when u are owed a credit of 84.99$ i was told the management wasn't sure how to credit your Credit card. Now lo and behold was told the Owner dosent to overpayment/ credit back to the renter. Well it's a good thing I have a receipt from Buxbear showing I have the overpayment / credit due. Not happy with Buxbear or the owner at this point.

I called (didn't request on-line quote) and they answered right away, emailed a quote and scheduled…read moreour piano move before the call ended. The 3 man crew were on time. They had the best attitude and were friendly and outgoing, along with being professional. Young people with this work ethic are few and far between these days. And on a funny note, they resembled my sons. In my experience, more often than not, movers and delivery people I've hired were unkempt, dirty and crabby and in the past I've hired piano movers who were much more expensive and unnecessary. (Maybe different for a grand piano but mine is upright) Unfortunately I didn't get the crew's names but they deserved a far bigger tip than I gave! I didn't get a quote from any others and even if they were higher than the going rate I'd hire them anyway. Support local. Support women's owned business!!

Went in for an interview, (even showed up early) and the person I'm assuming was going to do my…read moreinterview, was already interviewing someone and told me that someone will be with me shortly. So I waited until they were done (about 15 minutes) and the person that was being interviewed left. So I'm thinking that it was going to be my turn to be interviewed and proceeded to wait for 10 more minutes while the person in the office started making phone calls. So ended up waiting almost 30 minutes just to sit in their lobby and be ignored.