Super clean. Top notch. Not one speck of dirt when I moved in. I accidentally left my unit unlocked…read morethe first day, the staff member called me on the phone. Let me know that it was unlocked. This is a caring attitude and efficiency. There is plenty of lighting during the evening hours. There is easy access to the gate with your phone app. Or you can use a code. I highly recommend this facility for its efficiency, cleanliness, and kind staff. The gentleman gave me information about insurance and made sure I was aware of everything I needed to know. You get what you pay for here at this facility. If you value your belongings, you need to try out this place. You won't be disappointed.

I have been renting a unit from this location for over three years. They are always on top of…read morethings. Make sure everything is safe and keep me updated on things that I need to know while I'm out of state. Love their customer service shout out to my guy Lou! Thank you so much for helping me, when I lost the key to my lock, he took off the old one and replaced it with a new one and all of my stuff was just how I left it. Highly recommend this location if it works for you I live in Seattle and still use this to store all of my precious things that I'm not ready to give up yet.

Breanna was a lifesaver! I was in town to help my Mom move and her new place ended up being really…read moresmall. When I called Storage Pro - Broadway I got all my questioned answered quickly ! My Mom and I came to do the rental paperwork and Breanna was so nice to deal with and explained everything perfectly! It sure made everything go well!

From the owner: Providing SAFE and SECURE storage in a convenient, clean, and professionally managed operation that…read morewill exceed your expectations.

Left our trailer for a bit and the service was exceptional! They even helped me back in. Top notch…read moreprofessionalism!

Move in was easy. Office staff very nice and helpful. Location and hours are great for me. i…read morewould recommend them to friends and family

My husband and I relocated from Atlanta, and Marissa and Patti have been so helpful. My husband…read morearrived with one load in September and they had everything already for him. We were so pleased, we rented a second unit in October. Every time we go by the office, they are friendly and welcoming. I compared prices online and felt theirs were competitive, plus the facility was nearby the area where we anticipated buying a home. When we had trouble with one of the locks (turned out to be operator error LOL) they quickly and graciously replaced the lock. To top it all off, we won the recent gift basket and have been enjoying our goodies and gift certificate.

I can't say enough GREAT things about Veradale Self Storage! Marissa and Patti are exceptional…read morehosts to this storage facility! Marissa is who I have primarily been in contact with and she ALWAYS goes above and beyond to help me in any way possible!! I just lost my husband and as you can imagine, my brain wasn't functioning on all cylinders but Marissa stepped in to save the day to help me figure out how to open my gas tank cover!! Now that is what I call superior service!! I now have 3 storage units there and I wouldn't consider going anywhere else! My belongings are safe and the facility is clean and well groomed during the snowy days, and for me, Marissa is the very best at her position and treats us customers like we are royalty! Thank you Veradale Self Storage for having the full package of not only taking good care of our belongings but also us as individuals!!

Clean storage facilities. Prices are not good and of course…read morebe aware of the dates. I was charged for a full month price $150 for 4 days then I was hit with another bill of $150, 5 days later.. I specifically asked if they prorated depending on dates, he said yes they do. Not True, I feel lied too, and would of gone elsewhere if I was given the truth. Come the 1st of the month, be out the end or you will be charged full price for even 1 extra day!!!!!

This facility is very secure and staff was helpful and friendly. When I was there everything was…read moreclean and behind a gate that you can open with an app. I would recommend this place anyone needing storage, truck rental, or boxes.

We had great customer service while renting multiple Penske trucks from this business. The woman…read morewho helped us did all she could to find discounts for us and made sure we were set when moving day came. Highly recommend.

I'm writing this review out of gratitude for Trish at A Storage House for making our rocky,…read moreunpredictable transition into our new house less painful. When we sold our House in Everett, and got an offer accepted in Newport, we had to find a way to get all of our belongings out of the house, over the cascades to the eastern end of the state and into storage while we waited in temporary housing. I called A Storage House for the storage part, but right away Trish understood that I really needed a holistic solution. She got us hooked up with a Penske 26 foot box truck. Renting one in Western WA would have cost nearly 5000 dollars, so she suggested I go to Spokane Valley, pick the truck up and drive it back to load up our things. The total cost for that was only $900. She provisioned two units for us to make sure we had enough space but offered to refund one if we didn't need both (we did lol). We had three vehicles and could only park two of them in our temporary housing complex, so Trish hooked us up with a parking spot at a great price as well. When our close date was pushed back due to a late appraisal, she even let us leave the cars for half the month and didn't charge us the full rate. Besides saving us a ridiculous amount of money, and giving us peace of mind during a difficult time, Trish was really nice to our family, especially our two year old daughter. She actually cared about our whole situation and tried hard to find solutions for us rather than just "checking boxes" and charging us whatever we were willing to pay. Some nice amenities: The storage units have cameras on them 24/7 so we could feel secure knowing that all of our worldly possessions were secure. There is a cool text to open feature on the gate, so I didn't have to get out of the car to type a code. And Trish answered the phone every time I called which in my experience is rare. Overall 5 stars 100% for A storage house and Trish. They were without a doubt the smoothest part of our move.

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

Jamie, in the office, was very helpful and just about the most polite and professional person I…read morehave dealt with in a long time. It was uplifting to know a customer is listened to and cared about still. Thank you. Kelly R 9/15/24