Storage Solutions has been great! The store team has been kind and friendly. The unit was clean…read morewhen I got it. It feels very secure. I am very happy with my choice. Great job Storage Solutions.

I have had my storage unit for six months. I was just informed my rental rate…read more will go up 30%! That is too much! I have never heard of an increase of that proportion on anything. I am very dissatisfied.

Have had a great experience with them so far. Walked in last week and was able to sign up and get a…read moreunit right away. Prices are reasonable and better than other locations. Love the set up, easy access to my unit and seems very secure. I really like the convenience of the office hours and unit hours. I plan on moving from another unit in CDA to here over time

We walked in looking for storage - we were promptly shown the different sizes and told they would…read morehold the two sizes were we're considering for a week while we decided which to get. Came back a few days later and started service - the office staff was so helpful. We had three pods delivered and the office assisted us telling us where to put the pods for unloading and helped arrange for pick up of the pods as well. We are very happy with the quality and prices as well as the customer service we have received.

I've rented from these guys a few times over the past couple years! Always so helpful on the phone…read moreand helping me get the trailer all set up to my vehicle! Definitely would recommend!

Never, ever rent a uhual here. We did, and when we returned it the guy who checked us in didn't…read morecheck our truck in for almost 30 minutes after we left. We were then charged double for an extra day. Thankfully I took pictures before we left and had the timestamp to prove when we dropped off, but it took days to get that verified by uhaul and the charges reversed. Then, we got charged a $30 fee for the "outstanding" fees that our account showed while uhual took those days to figure out the situation and correct our bill. ALL of this could've been avoided if the guy who checked us in did his job. I will never rent a uhual here again and I highly recommend using one of the many other uhual pick up locations in PF if you need a truck in the future.

Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'

I'm writing this review out of gratitude for Trish at A Storage House for making our rocky,…read moreunpredictable transition into our new house less painful. When we sold our House in Everett, and got an offer accepted in Newport, we had to find a way to get all of our belongings out of the house, over the cascades to the eastern end of the state and into storage while we waited in temporary housing. I called A Storage House for the storage part, but right away Trish understood that I really needed a holistic solution. She got us hooked up with a Penske 26 foot box truck. Renting one in Western WA would have cost nearly 5000 dollars, so she suggested I go to Spokane Valley, pick the truck up and drive it back to load up our things. The total cost for that was only $900. She provisioned two units for us to make sure we had enough space but offered to refund one if we didn't need both (we did lol). We had three vehicles and could only park two of them in our temporary housing complex, so Trish hooked us up with a parking spot at a great price as well. When our close date was pushed back due to a late appraisal, she even let us leave the cars for half the month and didn't charge us the full rate. Besides saving us a ridiculous amount of money, and giving us peace of mind during a difficult time, Trish was really nice to our family, especially our two year old daughter. She actually cared about our whole situation and tried hard to find solutions for us rather than just "checking boxes" and charging us whatever we were willing to pay. Some nice amenities: The storage units have cameras on them 24/7 so we could feel secure knowing that all of our worldly possessions were secure. There is a cool text to open feature on the gate, so I didn't have to get out of the car to type a code. And Trish answered the phone every time I called which in my experience is rare. Overall 5 stars 100% for A storage house and Trish. They were without a doubt the smoothest part of our move.

We had great customer service while renting multiple Penske trucks from this business. The woman…read morewho helped us did all she could to find discounts for us and made sure we were set when moving day came. Highly recommend.

Thank you for your great rates and clean storage rooms and the courtesy to refund overpaid months…read more I still think the hours could be better. I've arrived at 9.30 pm to get something important out of my storage room and was denied access, also tried returning at about 5.30 am and same results. I think hours are too restrictive. I was able to gain access at a previous U-Haul storage at those hours. Day sleepers like me can find it a little inconveniencing.

The owners have been very accommodating, helpful, friendly and offer great value. Jay showed me…read morearound himself &helped me find an easy-to-access unit. When I realized I had misjudged how much space I needed found me a larger unit immediately that was literally across the hall. I highly recommend this storage business.

I had an excellent experience with this company. The…read morefacility was extremely clean their process Was quick and easy. Mike, Justin and Savannah Always took the time to check inn with me and my Experience. I'm very appreciative of the hefty security system they had and how well they monitored everything . I highly recommend them and the services they provide.

We have been renting from Bay Street for 4 years and have never had a problem. In fact, when we…read morewere looking for a larger unit, Savannah called me and let me know when one came available. Great place run by great people!

I'm really surprised by the positive reviews. While I rented a unit from them for several months,…read moreit was broken into not once, but twice. Both times surprisingly the camera was not pointed at my unit. I suspect the manager was in on it, and I don't know if she works there anymore. It wasn't just my unit that was broken into, it was many. One man had just moved here from Arizona and he had over 20 thousand dollars worth of firearms and safes stolen. Do not give these criminals your business.

Great service, clean storage unit, lighting inside, easy access, and very affordably priced. The…read moremanagement was friendly and very kind to us. We were so grateful to have this unit near our apartments until we bought a house. I would highly recommend this Storage Center as it has easy access and is close to town.