No stars. Went to Pasadena location and the appetizer we order was cheese bites had about 7 of them with no cheese just the crust. Got my entree which was tilapia with shrimp and garlic sauce think it had about a teaspoon of sauce and the shrimp looked sick. My broccoli looked old and now I remember why I haven't been at this location in a while. Never will I go to Pasadena location and I will make drive a bit further to Webster if I want Cheddars. read more

We were seated in the bar area, where the air was blowing directly on us. We asked to change tables. The hostess accommodated our request and then...we waited and waited...and waited some more. After 15 minutes, we flagged down the hostess and asked about our server. After another 10 minutes, we left. No one seemed to notice or care that they were losing our business. read more

Cheap prices, get a good amount for what you buy. Has a great drink menu. Those croissants are life.

Basic food, nothing special or fantastic. I wouldn't go back. Very dark inside and cold.

Our server was great! Only downside was when I ordered the Grilled Shrimp Alfredo the shrimp still came with the tails, I wish those were taken off so I wouldn't have to pick at my food constantly. Other than that great service and great food! read more

Spent 89$ on an order just to have the order wrong and waited half an hour for it to be fixed. This place sucks. Save your money go somewhere else. read more

Recently opened value chain offering classic American choices with fresh ingredients. I've been thrice. Food was good each time and service has improved drastically since that opening weekend. The crowds are getting reasonable too. Food pros: blackened salmon, grilled veggies, mashed potatoes, carrots, broccoli, chicken Alfredo. Decor and atmosphere exceeds expectations. A great choice for fresh food at a great value. read more

Cheddar's Scratch Kitchen - Mango mojo to - American Near Me - Pasadena, Texas

Good food .. Lousy service took 20 min for a salad ... Threw my check on the table never asked if i needed more water . i was emty the first 10 min Bad management this should never happen read more

HANDS DOWN the best buttered croissants! We were initially disappointed because our waiter told us that the kitchen ran out of them for about an hour. We went on to order our main courses. The BAE ordered lunch portion salmon with two sides (baked potato and corn). The baked potato was oh so delicious. The cheese melted along with the sour cream; coating the starch perfectly. The corn was sweet and buttery. The portion of the salmon was smaller than another Cheddar's that we frequent to, so my boyfriend wasn't really full after devouring everything. The salmon was cooked on point though! (7/10) I ordered the tilapia and shrimp which comes with two sides (french fries plus corn) and rice. The fish and shrimp were blackened with mango salsa sprinkled on top. The entree wasn't salty which is something I worry about when going to American restaurants. (8/10) We overheard a worker talking to one of the customers about a new batch of croissants coming out in about 15 minutes. We looked for our waiter immediately and requested an order. He was SUPER nice and said he will check with the kitchen. A few minutes later, he brought out one croissant. He declared that was the LAST ONE at the moment. However, they are making more and he can bring us an order if we can wait for another 15 minutes. We gladly decided to linger around longer just for some more of those bad boys! The order finally came out and that hit the spot for us! No dessert is needed. Trust me you will fall in love with those croissants!!! The place was very crowded on a Saturday evening. You will most likely need to wait. If you can find a table at the bar then you can skip the line. We LOVE the customer service we've experienced with our waiter. We will come back for sure! read more

Cheddar's Scratch Kitchen - Tilapia and shrimp - American Near Me - Pasadena, Texas

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I'm not as excited as I use to be for some reason going here. The food is ok and the service is just ok. The price decent m.

Took 10 years to get drinks DIDNT even give us croissant til after we order guy was going really slow and overall slow horrible never again

Cheddar's Scratch Kitchen! Why in the world do we not have these restaurant s on the West Coast? You are so full on the croissants and mile high piles of onion rings before your entree arrives! If you visit Houston, go there read more

It's ok. The food is average. Service is good. But the food didn't blow my socks off. Granted I've only had one dish here. So maybe the next one would be amazing but I probably won't be back. I'd say If you just want to fill your belly then head here otherwise there is far better food other places. read more

Large portions. Very tasty homestyle country food with fast and friendly service. The chicken fried steak was excellent!!

Wife and I go to this Cheddars regularly. Normally food is good. Last night I ordered my usual steak and ribs. Ribs were fine. Steak was inedible. Literally could not be cut or chewed. I let the waitress know. Her response, 'thats how it is sometimes.' I paid for the meal (one of the most expensive things on their menu) and took it home but sorry I did not call the manager and send it back. read more

This place is very busy but the food is not as good as it was. The barbecue ribs were like shoe-leather they were so dry. The bbq sauce was the only redeeming part. Broccoli cheese casserole was good. Also, I was here for over an hour. I saw lots of waiters standing around but not once did anyone attempt to sweep the carpet. It really looked like the floor of a kids cafeteria. read more

The server was amazing. He was very thorough and kept our drinks filled. He served us with a smile and never made us feel rushed. My buffalo tenders were delicious and the cheese broccoli casserole was devine! My boys loved their mac and cheese and my daughter devoured her chicken fried chicken. Hands down one of our favorite family restaurants. read more

Cheddar's Scratch Kitchen - Getting Ready for Vday dinner - American Near Me - Pasadena, Texas

Went there the other night with some friends and we always have a good experience at this location. Our waiter Nathaniel was very good and sweet to us. Just to let everyone know this place has great food and customer service. We waited like about 30 minutes for our table, but of course it was a busy night. But overall wonderful! Hope this helps . read more

The only good thing about my meal was the appetizer and the garlic bread that came with my New Orleans Pasta. The pasta was OBVIOUSLY reheated which lowered the quality of the food. Plus, the shrimp was poorly seasoned and just overall did not taste good. It was definitely not worth the $13. The Monte Cristo my mother shared with me was just okay. Even my high school served better Monte Cristos than what they gave us. Most likely not coming back unless I was forced to. read more

We love the food here, but after getting food poisoning from what we believe to be the shrimp, were hesitant to return. Yeah... no actually just thinking about it makes me sick. The manager said they check food temps regularly and I believe it, but that doesn't mean the food gets handled properly while waiting to be cooked. Maybe dirty hands, cross contamination. I don't know, but I'm sorry to say goodbye Cheddar-s. :( read more

They stopped taking orders, without any sign or communication to let any of the dozens of people sit in the parking lot in line (for half an hour) trying to call a phone number they didn't answer. read more

Great portions. Good atmosphere. Fair prices. Everything on the menu is good! We enjoy Cheddar's for it's upscale vibe that's easy on your wallet. Enjoy! read more

Definitely understand that things are different during this time. But telling us it'll be 20 minutes repeatedly for over an hour is unacceptable. Whoever the red head hostess is, is very rude. She walked away and someone ended up seating us immediately. read more

When we got here service was very low energy. Server admitted she was ready to go. Me and my boyfriend ordered nachos (appetizer), and pasta & steak (dinner). Appetizer took too long to come out and it was the first thing we ordered. The soup and salad that I ordered with my steak came out before the appetizer. Then after a while the nachos came out some of the tortilla chips were burnt. NACHOS DID NOT HAVE BEANS, CORN OR BBQ/RANCH DRIZZLE. Then after a little while longer the entrees came out. My boyfriend's food was fine my sides were fine up until I cut into my steak. I had ordered medium rare, when that steak was still red all over it was rare. My server seemed bothered that I wanted the steak corrected. It was needed to be cooked medium rare when I got my steak it was medium. The bussers could be heard using profanity. This place isn't it. I've been to Cheddar's around Houston, but let me tell you this place isn't it. Run away. read more

Cheddar's Scratch Kitchen - American Near Me - Pasadena, Texas

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Horrible!!!!! Take a look into their kitchen, it's by far the worst i have ever see.... Grease and flies rule supreme back there,,,,,wether it was lunch time or after there is always dirty plates tacked miles high with flies swarming through the area..... Next time you are walking to the restroom take a quick peak into the kitchen area, also known as grease city.....you will not return !!! read more

We came here for dinner because my husband suggested it. I've been here two times previously and was both unimpressed and disappointed with my food and especially the horrible service. Today was the third try. We were seated promptly and we're met by our waited Zach who was prompt in brining us our drinks and Honey Butter Croissants (which were devoured by the 4-year old). The girls ordered kids meals: hamburger patty with cheese and a side of fries, and grilled chicken with broccoli and corn on the cob. I ordered the Tilapia and Shrimp with Mango Salsa, and my husband ordered a combo of steak and ribs. Our food was brought out super fast! The fasted ever for us. My daughters burger patty had no cheese, but that was fixed in 5 minutes. My tilapia was delicious! I devoured that! The mango salsa was awesome, I almost wish the tilapia was smothered in it. Oh so good. My husband lamented the end of his steak and ribs, and both girls enjoyed their food. Overall today was a completely different experience from the previous 2 dinners here. I would give this a 5 star review, but when they added cheese to her patty they reheated it and overcooked it. However, I plan to come back and they their food/service again. If it continues like today I will happily give 5 stars! read more

We were in town visiting relatives and they suggested Cheddar's as affordable and good food selection. They were spot on. Drinks were great and excellent prices. Food was consistent and hot when served. We do not have any where we reside. Great job Cheddars! read more

Good food, poor service. Drinks a little weak well they are very weak. Note to self always ask for a shot. I tried 2 separate drinks both had great flavor minus the alcohol. Great for those that refrain from alcohol consumption. The waitress was typical, until I requested my drink be sent back a Bacardi Bellini. Which included 3 liqueurs on the menu but not one in the drink. The Waitress's attitude soured after returning the drink. I attempted another a pin a colda. Which was equally as light on the liquor. I received the bill which included both drinks. Upon inquiry the waitress asked was I sure that I wanted the bellini removed....um duh when I asked was that's a standard operating procedure Concerning billing she proceeded to roll eye a day just total made any thought of leaving a tip dissipate. So the food was OK service bad the wait wasn't so long but definitely will not be back. read more

Cheddar's Scratch Kitchen - Terrible pinata colada. JUST artificial flavor and milk little to no rum. Request a shot. - American Near Me - Pasadena, Texas

Server was real nice but not that attentive. Left without getting a Togo box because took long. Server told me what was on tap so I ordered the seasonal beer. I was brought a Sam Adams so I told him I didn't drink that and before I could ask what else they had, "Steven" the manager, gave us a smart remark about how they didn't have the beer I asked for even though the server offered it. Then he just ran away without helping us out. Didn't see service after. I can expect this from a Cheddar's server but not from management. I want to come back more often but we hardly ever get good service and the manager being real unhelpful/rude just makes it hard to come back read more

Dropped in about 1PM and lunch crowd was there in force. Only took about 10 minutes to get seated. Server was quick to get to me and my drink order. Ordered the chicken and shrimp. Both were cooked well and not too greasy. Sides were somewhat overcooked, (broccoli and potatoes). Overall very good service, good food. read more

Since it opened, every time I've driven by this place there's been a line out the door. I'm not much for waiting in line, but we did drive by on a Saturday afternoon (7/7/2012) and it wasn't as crowded as usual, so we stopped. The hostess was professional and polite and seated us promptly. On the waitress's recommendation, my companion had the New Orleans Pasta and I had the Lemon Pepper Chicken. We received our meals after a 30 minute wait. The New Orleans Pasta tasted like mac-n-cheese and the Lemon pepper chicken was dry, but edible. The food quantity was adequate, the staff was professional and pleasant, and the restaurant's décor was inviting. The food quality, however, was disappointing. Considering how often this place is packed, I expected better. I'll give Cheddars a second chance...but I won't wait in line on the possibility of having subpar food. read more

Service has been iffy on several occasions. However, last Friday we decided to try again for lunch. We sat at our table for quite awhile before someone asked if our drink order had been taken. We placed our drink order and said we were ready to order our food also. The waitress pointed to another waitress at the table behind us and told us that was actually our waitress and she would take our food order shortly. She took the order at the table behind us then disappeared. She came back several minutes later with two salads. She placed one on the table behind us (where she had just taken their order), and was placing one on the table behind them. The man at the table behind us removed the salad dressing from the salad (it's in a small porcelain bowl), and started to get the salad ready when the waitress realized she had mixed up the salads. She took the salad that the man had touched and gave it to the other table. That gave me the heebie jeebies. He'd had his fingers in that salad! She then, finally, came to our table. Since it had been over 15 minutes since we sat down and we were on our lunch hour, and we'd just been grossed out, we told her to cancel our drink orders (which we still hadn't gotten) and that we had to leave. Management really needs to get control of the servers at this restaurant. read more

Not many good places to eat in Pasadena, so this place is almost always packed - expect to wait 15 minutes to hour since they don't take reservations. As many have noted, they have a very diverse menu, so everyone should be able to find something they like from steak to a sandwich - shoot, I wouldn't be surprised if they had a steak sandwich. My wife enjoyed a chicken pot pie while I had a hankering for fried catfish - delish! We sat at the bar and enjoyed conversing with the very busy bartender, who made our second round of drinks a bit too strong - but hey, I think she was just trying to do us a favor. The food was OK, but I'm not a fan of waiting for a table. We will likely be back, we will just watch the crowded parking lot and pick our time. read more

I've been to this Cheddar's multiple times and every time the service is great and the restaurant is clean. Now the food is always hit or miss. I either love it or completely hate it. For example, chicken tender platter is AMAZING it is always on point and delicious but grilled shrimp with rice is always atrocious. The shrimp seems oily-ish and is just of poor taste and the rice that comes with it was even worse. I lost my appetite halfway ( I tried it more than once to give it a chance but it failed every time.) I just want to order what I'm craving without having to worry about it being a 50/50 chance of me loving my dinner or hating it. read more

Cheddar's Scratch Kitchen - this stuff is definitely good - American Near Me - Pasadena, Texas

Went here after church. Had to wait about 20 min to be seated. Not bad considering the after church crowd. While I was waiting, I went to the men's room and was impressed with how clean it was, being that the restaurant was so crowded. Anyway, we were seated and quickly greeted by our waitress. My wife ordered a Maui margarita, which was delicious. I know because I must have sipped half of it (sorry hun). When I ordered my drink our waitress looked at me and asked for my ID. She then smiled and said just kidding. Most people probably would've been annoyed by this, but I found it amusing. Anyway, I ordered a spicy mango mojito, which was also terrifically tasty (I drank this all by myself even though my wife tried to steal a sip, again sorry hun). The food was great too. My wife had the tilapia and I had the steak and ribs. Both were cooked to perfection and undoubtedly delicious. Overall it was a great experience, and we will definitely be visiting this location again...frequently!! read more

I use to love coming here. I order the same thing everytime. Lemon pepper chicken. The last few times, while it had great flavor, the chicken itself was rubbery. Service is always great though, just wish the food quality was better. read more

Very happy with the quality, service, prices, ambiance, selection. The fresh croissants that come with the salad are delish! The baked potato soup is so good, the chicken fried steak is awesome and thick, the gravy is perfect. The margaritas are great too. Everything I've had here has been on point. read more

I enjoyed my meal here (salmon salad) but the service was absolutely terrible and the beer selection was laughable. Our waiter nice but he was new, but he was also just absolutely incompetent and because of this we spent way longer than we would have liked. Not a terrible spot for a quick bite but there are definitely better places read more

Today my family and I went for dinner, I ordered a chicken pecan salad at the end I found a horrible green bug a live in the salad and omg!!! Almost eat the bug was a live !!!! I don't know if I ate some bugs ... I'm pregnant and it was an horrible experience. They don't wash lettuces for costumers ... I'm so disappointed I will never get back again. read more

Great food. Made fresh everyday. Wait staff was very nice and alway here for us. Salmon was very very good. Mac is always made well.