Pretty good food, crazy you must check yourself out now with a desktop kiosk?? Super lame. The thing powered down while I was trying to pay my bill. Then I got to wait for the waitress to finally come back to actually work for the tip.... The medium rare steak for my honey was bloody originally like it had just been killed. After a bit of a cooking delay it was a perfect steak. Ok good with the bad. read more

On Sunday March 31, 2019 around 2:12 pm, our server was Nate Votta the GM for Cheddar's Scratch Kitchen. Nate was the 1st manager to help out in waiting tables and bussing tables with a smile on his face. He went above and beyond guest services, to make sure that our table didn't need or want for anything. If there was award for Super Service it needed to be presented to Nate for his excellent quality of service. My two sons' and I enjoy eating at Cheddars for brunch. Cheddar's Scratch Kitchen serves made-from-scratch entrees every day. They have the best hand-battered Chicken strips, Scratch Burgers, and Homemade French fries. I believe that Cheddar's has a staff of Iron Chef's cooking all the made- from- scratch food every day. Cheddar's Scratch Kitchen, is always busy all day and every day. And the quality of the food is above and beyond excellent every time my family visit cheddar's. I had the Cheddar's Scratch Kitchen hand made oven fresh chicken potpie. read more

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Who doesn't love Raw croissants. . 2nd round after first were sent back already for being raw. Who can't cook bread correctly? That's correct... The Cheddars on Clinton Highway in Knoxville TN. The Snippy waitress with an attitude didn't even attempt to correct the 2nd round of raw bread. No wonder they are trying to give it away free with the meal. Worst experience ever at a Cheddars. They will not get any more of my business that's for sure. read more

Cheddar's Scratch Kitchen - Raw croissant... 2nd round even after the first ones were sent back for being raw also. - American Near Me - Knoxville, Tennessee

Not as good as it was. I ordered salmon n baked potato with extra butter. Potato was not hot enough to melt butter when they brought it! Cheddar's used to be better not sure what happened. read more

We moved to East Tennessee about 18 months ago and we had seen Cheddars, but never tried it until today. Let's just say we've missed out on 18 months' worth of good food, good atmosphere, good serving and good times! The interior atmosphere is very upscale with attention to detail. I loved the huge aquarium in the sunroom dining area. Our server was Tyler S. and he was an absolute server. He was knowledgable, courteous, helpful, attentive and engaging. He listened to our desires, made suggestions and then served us as if we were his only customers of the day (and the restaurant was packed). The food was extremely tasty and value for dollar spent was amazing. Our entire bill for two lunches, plus a take-out dinner for latter tonight was under $40. We have a Cheddars that is closer to us, but because of Tyler S., we would be willing to drive the 15 extra miles just to have him as our server. Thank you Tyler S. Thank you Cheddars! read more

Well we tried them again after a long long hiatus because of bad service mainly. Ordered sweet tea which wasnt sweet at all. The server said theybwere supposed to use a recipe and maybe they didnt. A cheeseburger and unseasoned fries and I recieved heavily salted fries and the burger meet had so much salt in it I couldn't finish it. I dont have high blood pressure I just like small amounts of salt. My blood pressure is probably through the roof now. My husband said his country fried steak tasted good but was so thin it was amazing. Service decent but food is not as good as it could be. read more

Food was subpar. Service was good. My meal was greasy and salty. My wife's meal was ok- she got the salmon I got the fried chicken sandwich. Not sure if the cooks ever heard of a saveaday- I worked in kitchens for 13 years and know a thing or two. We probably won't be back read more

I actually have been going to his place since I've moved here to Tennessee really like their selections and most of all their different types of foods my own my biggest complaint would be that they do not have any child activity coloring or anything like that to keep the kids busy or not read more

Cheddar's Scratch Kitchen - American Near Me - Knoxville, Tennessee

Stopped in last night and was impressed with the outward appearance. Got there late, around 8:30PM and found the restaurant to be sparsely populated. Neat fan inside. The wait staff appeared to be in clean-up mode and headed for home soon. Drink order was taken, then the appetizer order. Appetizer was brought out, then the main meal order was taken. It took a while. The Ceasar salad was brought out - finally. Hamburger was brought out on a factory-made bun (sorry, that's the best description I can give). Some other waitress had it .... stopped by, and then said she made a mistake, taking it to the bar. She returned with the same burger a few minutes later, apologizing about the mix-up. Somewhere along the way, a second drink was delivered. Original waitress finally returned and dropped off the bill ... never even asked about desert. I still left a tip. read more

We are frequent visitors to Cheddars and have been impressed with everything about the this location. The food is always fresh, cooked the way it is supposed to be, and served by pleasant servers. We have dined here with small parties to large parties and the service is always fantastic. Management is always walking around and checking on patrons. The have fabulous lunch and dinner combos that are perfect for dining out on a budget. There steaks are also cooked to perfection. read more

Great food and service . Cheddars is normally consistent in there offerings and always good at a fair price

They are struggling. Tempted to give 1 star but the food is good. Pros: Food, interior design, umm, well, let me think.... Cons: Where to start. Waited about 10 minutes to be acknowledged by our waitress. Ordered a draft (draft selection sorely lacking) and a mixed drink. I kid you not, probably close to 1/2 hr wait. When it got there I immediately ordered another and I swear, my first beer was gone and I sat there still waiting for another. Wait...wait...wait. Holy cow! Was the place packed? NO! Finally! Then ordered spinach dip for appetizer. Maybe 15 min more and they brought it but it was cold. Ate some, then sent it back to be heated. 10 minutes and she brought some more chips. I didn't ask for more chips. I asked for the dip to be heated. 10 minutes more, finally saw our waitress and asked about the dip... Oh, yeah, let me check... wait...wait... Then she brings a new batch, still cold. I gave up. Ordered meals. Guess what? Wait....wait....wait. Gave up on ordering another beer. FINALLY! I'm thirsty, CAN I HAVE SOME WATER! I've experienced problems before but the food and prices kept me coming back. I'm done. Never again. Cheddars, you are dead to me. read more

Delightful atmosphere, delicious food, excellent service, reasonable prices. Didn't dine at Cheddar's for a long time because we thought it pricey and, from the outside, it didn't look like we'd want to pay higher prices (that's what some had told us) for an upscale coffee shop like it appeared to be. Cheddar's is more than a fancy coffee shop. Our growling tummies, the distance from home on the cold Spring day, and the inviting Cheddar's facade beckoned us to drive into the parking lot. We were promptly seated in a room with a view of an incredible fish tank and surrounded by leaded glass partitions, greenery and rotating palm fans. Lovely ambiance. Our helpful and friendly server, Tyler, recommended his favorites on the menu, attentively brought us diet Cokes and patiently waited for us to peruse the menu and choose our entrees. The honey ordered the philly steak sandwich with french fries, and I chose a new-menu item, a Napa chicken ciabatta sandwich with roasted tomato, avocado, cheese, spring mix greens and creamy sauce - and a side of cheesy broccoli. Everything arrived warm and tasty. We entered as skeptics and left as followers. read more

First and last time I'll dine at this location. The server dropped the tray holding five beverages. Thankfully my 5 month old niece only got sprinkled, but I got drenched. The left side of my pants were sopping wet. The server provided me with a handful of paper napkins instead of a towel. Apology was given, but it didn't stop there. The food was luke warm to cold when it was finally served. Requested a hot serving of french fries for three of us. Again, it took quite a while for them to arrive. No manager came to speak with us and apologize. No compensation for the beverage incident or cold food. To make an already eventful dining experience worse, the server cleaned off the table while we were still seated. And when I say "cleaned off", she scraped all the leftovers off the plates and dumped them onto one plate. We left as a kid throwing a tantrum wailed in the background. Do not dine at this Cheddar's. read more

Cheddars Scratch Kitchen is great economical place for comfort food. When you are hungry and not for the fancy. Pot pies, chicken Tenders, fish, sandwiches, burgers. All good fast fresh without disappointing read more

It was so hot inside the restaurant I was sweating like crazy. The service was mediocre and slow. Literally every bit of food brought to the table was way over-cooked. The croissants were crunchy. The cheese bites were way overdone and swimming in a pool of grease. The ribs were dry and chewy. The shrimp was hard and rubbery. The mashed potatoes were dry and flavorless. The corn wasn't seasoned at all. I'm not a picky eater and I left almost all of my $20 meal uneaten. read more

The potato soup does not have bacon, cheese, or even celery. It was really disappointing, only potato and sadness.

Waitress was just totally lacking in customer skills and the wait on food was way to LONG I DONT THINK I WILL EVER COME BACK HERE!!

food was decent, service was horrible. our waitress was very rude directly to us. best part was the croissants but we asked for another order and never got it. read more

Walked in. It was not too crowded. But there was people waiting. We ask to sit in the bar area and they said that would be fine. Sat a booth. No one acknowledged us sitting here for 20 mins. No menus. Had to ask for those. My wife got up and ask for a manager to come over. Then a waitress appeared took our order and then the manager appeared. As we wait for our food we realize no silverware. Again that to ask someone for that. Terrible customer experience. The food tasted good but didn't cover up the bad taste in our mouths from start of entering the restaurant. read more

I am visiting family from Sacramento and heard that this place was great for authentic southern food. I was sorely disappointed! First the white fish was undercooked and baked potato was cold. The manager did kindly replace the plate with a vegetable platter of my choosing and a piping hot baked potato. However, my mother and I ate the salad and the moment we returned to our hotel we both were very sick. I'll spare the details but I am thankful for my medical training which helps me to know that this was food poising. I certainly won't be returning again and will advise my friends and family in Knoxville and Seymour not to either. If I could give negative stars I would. read more

Poor service, orders wrong and food was cold. Waitress shortchanged is $23.00. We did talk to the manager and got the $23.00. We have been going to this Cheddars for years and it's always been excellent. We did find out that the original owners of the chain has sold out to Dardens and they have made a lot of changes. I will say they are not good changes and we will not go back. Chicken tenders, ribs, shrimp, fries, grilled chicken pecan salad and childs grilled cheese all cold and terrible. I don't recommend this place to anyone unless it goes back to what it was. read more

TERRIBLE! sat there for 15 mins and servers kept walking past and no one came to us. we was sat by host so we know they knew we was there and they were not busy. the worst. read more

I have no idea why the score is so low on this place. It's Cheddars!! I wasn't expecting a four star meal. Food was good. Service was good!! read more

I'm sorry but the food I ordered are all salty, except for the honey buttered croissant and baked potato soup, my husband had the Philadelphia cheese steak sandwich and fries and I ordered the grilled salmon with rice and green beans and they are salty, thank God I asked for the mango salsa and it made my salmon less salty. My advice to the chef, back off on the salt please. read more

Just got to say, probably the worst service I've ever received. Took forever to get waters. Food took forever and that would be okay if the food that came to the table wasn't cold. The mashed potatoes and the queso were hard. When I got my food, the waiter asked if I wanted more water in my empty water glass? And then not even 10 minutes after we got our food, she brings us the checks. We were literally 5 bites in and she placed the checks down saying "this is just to help me out"... aka close the table out so she didn't have to take care of us anymore. I like Cheddar's and I don't like writing these kind of reviews but it had to be done. read more

Was almost afraid to go after reading some of the reviews. Went before 6 and we're seated promptly. Food came out in a timely manner and was outstanding! I had the fried chicken, mashed potatoes and gravy and broccoli casserile. Outstanding. Hubby had the salmon with steamed broccoli and rice. We enjoyed it immensely. Will definitely go back. Hmmm-sounds like a plan for tonight. Lois Watkins Knoxville, TN read more

Years ago this place was great. Now it is so-so. The food is very hot or miss. Lately I have been getting misses. Quality is just not there. read more

We ordered our food at 7 pm. It said to arrive at 7:25. We arrived at the restaurant at 7:30. We checked in said our food was here and waited. 8:00 rolls around and no food yet. I decided to call and a women answered and said she'd check it out us on hold for 15 minutes without any communication. I hung up and called again, we were out on hold for a while then a guy answered and said hello and then 2 seconds later just hung up. We called again and i could hear people talking but to not us like to their coworkers. We said hello multiple times and then just hung up. Called AGAIN and the manager picked up and brought us our food. We got our food at 8:15. The food was cold and we had a while drive around an hour. Would NEVER recommend this restaurant. read more

Service was awful. Order was wrong. Nothing but empty glasses and dirty plates from our initial drinks and bread till end of meal all over our table. Waitress inattentive and was so unavailable, telling her our orders were wrong was nearly impossible. read more

I love this place! We had spinach dip, a salad with awesome homemade ranch, dijon chicken with a mound of mushrooms on it! Yum! Came with broccoli cheese casserole and mashed potatoes. Wish there was one closer to us! Our server Tiffany was great too! read more

Uh, well, hmm....... I hate to rain on my own Cheddar's parade, but I have to. My excitement at the opening of a new Cheddar's meant we ate there once a week until the third time. On my third visit I not only received a salad with a large fruit fly in it, but I also got a chicken sandwich with a short hair in it. Since I like Cheddar's and our waitress was beyond friendly, like in the top 5 of waitresses ever for me, I was just going to chalk it up to accidents and let it go. Problem is, the manager did not act remorseful whatsoever. I know that's petty to say, but he almost looked bored during his apology and made me feel oddly guilty for complaining as if I was wasting his time. A few days later, my boyfriend was still so bummed that he decided to email Cheddar's to say how disappointed he was that this happened at one of his favorite restaurants. They responded with an apology and promised to send a coupon for a free meal. (I believe the manager originally had comped my salad but not the whole meal) We never received the coupon, now about 6 weeks later. I sort of let the hair and fly go, but the manager and missing coupon soured me on Cheddar's for the time being and has a long-time Cheddar's fan (my bf) currently boycotting them. Still good food and service, for the most part though. read more

Just had lunch with a friend at Cheddar's Casual Cafe. It was my first visit, and I came away well-impressed. This location is fairly new, and it's obvious that quite an investment was sunk into both the structure and the decor. A large fountain splashes outside at the corner. In the lounge, the usual barback is replaced with an enormous fishtank. In the center of the dining area, huge paddle fans swoop through an atrium. The overall decor is red brick and polished wood, comfy and welcoming without being stuffy. Casual, yes, but classy too. Cheddar's goes big in a lot of ways. The restaurant is big. I didn't inquire about the maximum occupancy, but it's a big place. Our party of two was given a booth, and it was a big booth, might seat six or eight. They're big on staff, too. If we'd had any need, there would have been someone in a white oxford shirt and an apron strolling by within three seconds. Both my friend and I noticed there seemed to be a surprising number of staff on hand. And yes, portions were also big. Big isn't always better, though. Happily, Cheddar's prices seemed quite reasonable. The place was bustling at the height of lunchtime, and we were given a buzzer by the friendly hostess, though we barely had time to sit down in the lounge before it went off. Our server was Kristy B., also quite friendly and gracious. I ordered the Shepherd's Pie, my friend the 8-oz steak, and we both had sodas. The Shepherd's Pie ($7.49) was quite large, more than enough for a lunchtime portion. It was quite tasty. My friend prefers his steak ($9.99) well-done, so of course it was ruined, but that was his fault, not Cheddar's. They ruined it just as he requested. It was certainly 8 ounces or more, from the look of it. Kristy also was prompt with complimentary refills of our sodas. Despite Cheddar's size, there is ample parking. As the listing indicates, yes, there is outdoor seating, but it is quite scant, only 4 or 5 tables on a small patio overlooking the fountain. I'd recommend Cheddar's for most any visitors, save perhaps those seeking a quiet, intimate spot for a romantic rendez-vous. Even when full, it didn't seem 'noisy,' but it's simply too large to ever feel intimate. read more

We have been regular customers at Cheddars in the past, but this visit, today August 28th was very different. Arrived at 3pm. Server struggled with our order, at 3:05, ordered our food, and feeling really perturbed, at 3:20 no beer, no croissants, and no sign of our food, we walked out. Sorry to say, we won't be back. read more

I had always heard mixed reviews about this place so had been hesitant to check it out. I finally decided to give it a try one Saturday and was pleasantly surprised. The parking lot was packed and I almost decided to go somewhere else, but once inside we were seated very quickly and the waitress came to take our orders almost immediately. Our waitress was very professional and attentive. Got our food out to us quickly and kept checking to make sure we had enough to drink. The food was hot and tasty and the portions were decent, if a little small. A good experience and will definitely visit again. read more

We are here visiting from Ohio and stopped in to the local Auto Zone to get somethings. Asked them where a good place would be to get a bit and they said CHEDDARS! Never heard of them so we gave it a try. Excellent Service, Excellent Food, Very Affordable. Something for everyone! This place should be marked as 5+ stars and more chains opened up nation wide. OPEN ONE IN DAYTON OHIO PLEASE!!!!. Thank you Cheddar Staff for a EXCELLANT meal. read more

Cheddar's Scratch Kitchen - Chicken Tender, mashed potatoes, southern green beans. - American Near Me - Knoxville, Tennessee

We got seated very quickly and the server we had is very friendly. We got here earlier in the day and it took a bit longer then usual to receive our drinks, and a while to get our food. But it seems to be a restaurant that everyone in town enjoys it gets very packed quickly. I enjoy that they have large menu choices ! Great place to eat with a family there's definitely something for everyone read more

Undercooked chicken. It was sliced before it came to the table, but was still served. It was replaced by cooked chicken. The bill stayed the same as if nothing happened. We paid the full bill, and tipped the waitress properly. She was good. I spoke with a manager on our way out, and told him about the situation. He said the other manager was supposed to comp the dish. He didn't. I told him we wouldn't be back. read more

Cheddar's Scratch Kitchen - Chicken was undercooked. It was replaced, but the bill stayed the same. Tipped the waitress properly. She was good. - American Near Me - Knoxville, Tennessee

I found myself on an adventure with time to kill for a change. I had an early lunch and hit up what seemed to be the only restaurant in the area?? This Cheddars is kind of in the middle of nowhere, its on the north side of the interstate. I don't frequent Knoxville so I can't tell you if that's very accurate. I've never been to a Cheddars. Seen them everywhere but I've never stopped in. So I ordred the chicken fingers and fries. I wanted to try the cole slaw but the waitress insisted I had to pay for an extra side, which was something absurd in price. (I can't remember now, but it was like $4 if I recall correctly.) I'm a bit of a cole slaw snob, so I tend to be cautious, but I like to try it! So no cole slaw it was. Now first of all this particular location was busy as all get out for like.. 11AM. I had to wait about 10 minutes and I was eating alone. Eventually they sat me down at the cadillac fleetwood of booths. After getting lost in the giant booth twice, I eventually found my menu. Now what I ordered was the smallest chicken strips. In fact I think it may have been the appetizer. But what I got.. felt like an entire chicken farm on a plate. HUGE piles of chicken, stacked to the ceiling! (ok not really but it was like 4 or 5 giant chicken fingers.) a giant bowl of honey mustard, and some fries. An overflowing plate! I was so glad I didn't order the dinner portion! Or pay for that extra side! So after 20-30 minutes I'm groaning with a full belly and my plate looks barely touched. I left feeling STUFFED. I left so much food behind the waitress asked me if I wanted a to go box. When I said no, she raised an eyebrow and said "you sure?" I had to drive back home, so no I didn't want chicken smelling in my car for 3 hours. If you live in this area or somehow find yourself on Clinton hwy and DONT live in this area, OR if you like eating a metric ton of chicken for lunch, drop in! You more than likely won't be disappointed. Oh right.. "if its so good why only 3 stars buddy?!" Well.. ok so this is because I'm weird alright? Chickens this large my father and I refer to as "fat chickens.' They are difficult to cut up and get to the meat with. The waitress only came by once, I ran out of tea, the food was a bit pricey, the restaurant was crowded and waitors constantly buzzed by the booth since it was near the kitchen, and I shouldn't have had to pay like $4 to try the cole slaw. So there ya go. :) Give it a try! read more

Tried it twice and same results, awful service and mediocre food. Won't be returning. It's a shame, because it's really the only restaurant in that area read more