We love Cheddars. food is fabulous. My Monte Cristo sandwich was over cooked. They brought me out a new one. The manager and GM were extremely pleasant and made sure everything was perfect with my meal. They are amazing!!! However, the waitress with black hair and ponytails dropped half of our onion rings on the floor. so, we had to wait for new ones to come out. The table was dirty with salt on it. She wiped it off onto the seat and onto my lap. I had new clothes on for today which was Mother's Day. We was seated at a booth to the door. The server didn't even bring us our food. Two other people did. That was disappointing. She gave horrible service. She didn't even refill our drinks. Then, asked us if we wanted to go drinks. Overall, food, manager, and GM were fantastic!!! The server was horrific! We tipped her anyways because it was Mother's Day. We just wanted to get away from her. read more

Caesar Salad way over dressed and not the freshest greens, fries are mid 5 out of 10, shrimp fresh but the batter isn't great, the chicken was rubbery with too much batter. The only silver lining is that the service wasnt bad and the waitress was super nice, but the hostesses and several over waiters all looked stressed and in a poor mood. read more

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The food, atmosphere and our waitress was wonderful e g. Attentive and engaging. I attempted to input 5 stars but the system wouldn't allow me to select the 5th star read more

Breh. This place Love the food and the service so much! Lacey was a true gem and made us feel so welcomed and celebrated a bday with us. Monte cristo was tastes like a funnel cake but also a sandwich THE CROISSANTS ARE A MUST read more

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So I previously went to here on Saturday and asked for a medium steak and when I cut into it I could tell immediately that it was waaayyyyy too red and it was bloody. My server tried to tell me that that's the color it should and said I wanted medium well but I knew better and asked for it to be cooked more. When he brought it back I could see where the bone was, there was still red seeping through. The portion I had previously cut was obviously cooked better because it had direct heat so I ate that then just continued the night with some drinks and my sides. I took it to go because my husband and I were done for the evening and I was tired. I had a busy next few days so I never got to go back to my leftovers. Now I'm here today trying to eat it for my lunch and it's just raw. So if you ever come here for a steak, it'll taste good, but it won't be cooked properly. read more

Cheddar's Scratch Kitchen - Bone-In Ribeye - American Near Me - Jacksonville, Florida

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I really like the new food items options. The carrot cake was good and the fried country chicken. The sweet croissants are good but the Texas toast always hard and stale and not even toasted. read more

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We went to Cheddar's today and can I say...yum,yum,yum! We discovered Cheddar's when we lived in Texas and fell in love . We were so excited when we finally got one in Jacksonville. Sadly, our excitement was short lived. The food and service seemed lacking in comparison to what we had experienced before. However, we are happy to report that is no longer the case. There has been new management for a while and the service and food has been amazing. I waited to post about Cheddar's first because I kept forgetting to take pictures but mostly because I wanted to go a few times to make sure the changes were consistent. We have gone several times and have had wonderful food and service each time. Also the prices are decent. A great place to take the family and not break the bank. Today we went for lunch, and we had Monte Crisco, Fish and Chips, and Lemon Pepper Chicken. I hope if you try Cheddar's you enjoy it as much as we did. read more

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Now that I've been to Cheddar's a few times I can write an informed review. My experiences have been so varied that it is hard to form a solid opinion of the restaurant. First visit was unimpressive, second was "meh", third was mostly good. The restaurant has a casual laid back ambience flanked by partially open views of the kitchen. With the made from scratch mantra comes a little longer wait time for each meal to be prepared but I'll happily take that instead of frozen precooked food. Just make sure you are not in a hurry especially with a large party. On one visit my kids order took extremely long to arrive but the server (PJ) proactively remedied the situation without us even complaining. I'd call that good service. The menu is large and there is a lot to choose from. Most of the food is good (not exceptional). I went out a limb and ordered The Monte Cristo. Turkey and Ham & cheese encased in dough and deep fried. It was a lot for one person. The outer dough was a bit much but overall it was tasty. Try the croissants as they are flaky,buttery and gooey simultaneously. Honorable mention also goes to the fried shrimp and the French fries. Both were appetizing. Overall Cheddar's is more like 3.5 stars but I'll round up today. Large menu great for a large party with varying tastes; good service and clean, bright atmosphere. read more

This restaurant is super close to our home and is a very convenient distance to this spot! Cheddar's is a casual dining experience. We had a great experience previously when we visited, however this go around we weren't impressed. The food was quite salty which didn't leave the best taste in my mouth. I had ordered the Country Fried Chicken with side of Broccoli Cheese Casserole, Loaded Baked Potato, and Texas Toast. I don't know what happened but the Country Fried Chicken was super salty. I took one bite of that chicken batter and it seemed like it was slathered in salt. The loaded potato was not like what I expected at all. It only had sour cream and cheese. I mean...when I think loaded, I would expect bacon at least right? The broccoli casserole was the only item on my plate that I enjoyed, unfortunately. Other entrees that we tried were the Chicken Tender platter, Vegetable plate where you can choose four sides and a soup or salad and the Monte Cristo Sandwich. For appetizers, we also tried the Onion Rings which also seemed way salty for me. The Chicken tender soup was pretty good. I will give them one extra star for customer service because our server was super pleasant and even provided us with some free extras for some missed items that we ordered. So, kudos for service! Just a tip--lunch special prices and great and affordable. We most likely will try again and hope that it was just an off day during our visit! read more

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Chris was AMAZING!! So polite and attentive to our table without being overbearing or feeling like an interruption, and was always ahead of us on drinks, ready when we got low. Handled us great even while having a huge party at the same time. Answered questions we didn't even think to ask, clearly knows the restaurant and menu well and made sure everything was great! Knowing what requests to ask clarification for (ie extra barbecue sauce being a different flavor than what comes on the ribs, something we never would've thought of but very good to know, both sauces are great but definitely different, likely shocking if you aren't expecting it haha). Our dessert was GORGEOUS, I don't know if that was him but it was amazing. Food was good as well but we left the restaurant talking about how much we loved his service. I and my friends will be returning often even though the location is out of our way just to request him, that's how much he exceeded my expectations. I've had good dining experiences at Cheddars before but he was outstanding. We were there pretty late on a weeknight so it was relatively quick, staff is efficient and inobtrusive but helpful. We also had a very sweet runner for our entrees, I didnt catch her name unfortunately but she was also very polite and quick with requests. Looking forward to coming back for another great dinner with friends! read more

Cheddars atmosphere is relaxing and resembles franchises such as Redlobster and Carrabas. The staff here was pleasant and had a good memory of the menu. The biscuits are delicious! I ordered salmon and lemon pepper chicken over rice, it was just okay nothing special. I also ordered the grilled chicken and greenbeans and that was just okay as well. read more

This is actually our second time eating here. This is a nice family atmosphere restaurant. Cheddar's Scratch Kitchen prides themselves, and follows their "made from scratch" motto. I love the made from scratch theme, and I feel that a lot more restaurants should follow the concept.   We ordered the following: Honey Butter Crossaints (appetizers) Chips and Homemade Queso (appertizers) Philly Cheese Steak with Loaded Baked Potato Cheddars Club Hand Fried Breaded Shrimp with Mac & Cheese Lemon Pepper Chicken   Taste impressions... Right off the food bat, their Appetizers is Scrump-DillyDilly-OH-Shoos and I am talking about their Honey Butter Croissants and the Chips and Homemade Queso. The Crossaints, nice and fluffy, melt in your mouth, not too sweet goodness. And the Chips and Queso, while it's sounds like just about anywhere you can get, it is actually really good.   The Philly Cheese Steak that I sampled (wife ordered it) was good. No wow factor, but it was good. It was better than most Phillies I have tasted here in Jax. The kids liked their Cheddar Club and Fried Breaded Shrimps.   The Lemon Pepper Chicken I ordered, however, lacked seasoning, tasted bland and was closely cooked on the dry side. Something was just off. I was dissapointed.   All in all, the portions and food prices is pretty good. Friendly, attentive staff. Food was cooked and came out at a reasonable time. read more

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Taken one star off because my pain killer tasted minty fresh like Colgate. I've had these many times never had one taste like that. Of course they gave me another drink I got the sweet rose but I was so in the mood for a pain killer or two. Our food was very good. We sat at the bar the bar tender was very knowledgeable and of course nice enough to change our m minty mistake. I got the bourbon salmon it was great a tad bit salty (I'm not a salt user) with mashed potatoes & gravy and the broccoli casserole it was perfect. My daughter got the baked potato soup she said it was good she got another bowl. We got the cheese curds appetizer so good! My husband liked his burger but they mage it well done when he ordered it medium. He was of course too hungry to send it back because we waited until we we starving to eat which I'm sure they would have corrected it. The fries were very tasty. All in all I say for a busy Saturday night it wasn't bad. If you wanted a table it was a 20 minute wait which still wasn't bad. Oh and I can't forget the incredible yummy croissant bread so good. We sat at the bar and the bar tender was nice she was adorable she was very helpful. read more

Cheddar's Scratch Kitchen - American Near Me - Jacksonville, Florida

Service was terrible. Sat for 45 minutes and no food came out. The guy and the manager kept saying it was coming. Meanwhile we put our order in before a few tables and they received their food no problem. Blake was in a bad mood from the jump. Walked around the restaurant and barely any customers so I don't know why it took them so long to prepare food. After the 3rd time of them saying, "it's coming out" we just advised we are leaving. read more

The food was delicious. The honey butter croissants omg. I see what the hype was about. The service was great. I love the vibe of the place. It was lunch time so it wasn't so crowed or loud. It was my first time. read more

Cheddar's Scratch Kitchen - American Near Me - Jacksonville, Florida

Just got done eating here and the waitress whose name is Princess was absolutely the worst and most childish waitress I have ever bet sat with. We had to ask for refills because we knew she wasn't paying attention and would never stop by. The food was mediocre at best as everything was small and had no flavor. As we were leaving Princess thought it was a funny idea to make a gesture behind a person in our group but I don't think it was as funny as getting no tip. We will not return ever again or recommend this place. read more

Although the food is incredibly good, the service is frequently slow, and occasionally the order is taken improperly. For a to-go order, we often call in. read more

The food is amazing for one. When we went, my girl and I, we got 2 appetizers, and I got the country fried steak, and she got the ribs. The food came out quite quickly. Our server was very attentive. The overall ambiance was a nice booth with little decoration, more classy. Highly recommend the Wisconsin cheese bites. As someone who grew up around Wisconsin, it reminds me of home. read more

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This place has the best Monte Cristo I've tasted in quite some time. And the painkillers are a close second. We were actually headed to the Virgin Islands just after our first visit to this restaurant, so we felt it was appropriate to prepare with the island's well known beverage of choice. The signature croissants and all of the other food choices we experienced were divine. While this restaurant wasn't even on our radar, it pleasantly surprised us. I look forward to the next trip. read more

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Food was good, but the worst service we have ever had! Our server Linda came to our table twice, once to take the order & to deliver the check. We got plastic silverware 20 minutes after getting our food and had to ask another server passing by. Ordered an appetizer, and never received it. read more

Very delicious place! Their Cajun pasta dish is definitely worth trying, and even though it's garlic bread, their garlic bread was very yummy ! The chicken Alfredo pasta was kind of plain (but good!), almost like any other chicken Alfredo place, so I'd say get something else unless you're super craving chicken Alfredo. read more

Cheddar's Scratch Kitchen - American Near Me - Jacksonville, Florida

I love CHEDDERS .. must I say more? I go there for the Monte Christos they were out of what it takes to make one! I was sad but did still good....Country Fried Steak my 2nd choice. read more

We were just there Saturday and almost went again on Monday. The location is the largest I've ever seen - possibly several million to build in Town Center. Menu selections are the same everywhere but the apple pie with ice cream large enough for family of four was not longer on the menu. We all ordered soup and the vegetable platter with a croissant too. Normally I have chicken fried something or other and a few sides but that day my dentist decided I needed a bit more work when a crown broke, sigh. I couldn't even eat an onion ring with half my face numb. Prices are reasonable, portions huge and very flavorful. The restaurant is very beautiful and quiet with different dining sections tucked away. read more

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So nothing really stands out here. The food is just ok. We started off with onion rings. They were crispy, flavorful and not greasy. Two of us got burgers and fries and one ordered the country fried steak. Everyone liked the food but we are definitely not rushing to go back. The service is not the best but I'm sure it was just our server. She rushed us at the beginning to get our orders. My friend got her side salad before the appetizer came. That was fine but our server never came back to our table until after we were eating our entrees. NOBODY ever gave us drink refills and at one point we had to ask another server for help. Again, not rushing to go back. read more

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Didn't get satisfied from the previous restaurant. Me and a friend decided to come here after everything else was close. I wasn't that hungry but needed something to put in my stomach. I got the burger with fries, which wasn't bad. The service is a little off it took service forever to bring friend some sauce for his pasta, by time he came back noodles were cold. On the other hand my service from him wasn't that. read more

Went for lunch with my daughter and had a good experience. It took a bit for our waiter to get to our table, and when he did he apologized saying there was a mix up with which staff had us. My daughter ordered the salmon and I had the coconut shrimp. The sauce that came with the shrimp was great! I wish I had come at dinner and could gave it in drink form of the painkiller. I think it was a bit pricey for lunch and we did not get refills but other then that we will be back! read more

Cheddar's is the newest company to be acquired by a Darden Restaurants and I'm a fan of the most of the other Darden chains so I figured I would like Cheddar's but based on my first experience I'm not sure I'll be back anytime soon. We arrived around 4 pm on a Sun, before the dinner rush and were seated immediately. The hostess wasn't particularly welcoming but was fine. Our waitress was mostly adequate but not very friendly. Hubby ordered a margarita but was looking at the Texas margarita on the menu. I guess he should have specified because what was bought out to him was a Grande top shelf rita which was huge and a few dollars more than the Texas. He's didn't want to make a fuss over usually so he kept the Grande and got a good buzz. We ordered the Chicken Pot Pie, BBQ chicken and ribs combo, Grilled Chicken Alfredo, and Key West Shrimp and Chicken. I make a mean pot pie and thought it was pretty good although I prefer to have potatoes in mine. We did find a small piece of bone so you know it's made from scratch. Hubby wasn't impressed with his dish, chicken and ribs. Said the ribs were too dry. I didn't care for the alfredo too much and thought I can do better but my daughter enjoyed it. The portion was quite big. My dish was the Key West Shrimp and Chicken. I liked it. Because of the flavor from the pineapple pico, I couldn't tell that the rice was bland. The chicken was moist and cooked perfectly. I didn't care for the black beans very much, it should have been cooked longer and the loaded potatoes should have came with bacon. So when I said our waitress was mostly adequate, she did give my daughter a refill on her lemonade before she needed it, got our orders correct and out to us but needed some work in the service department. We were charged for two ice teas on our bill and when I told the waitress, she took the receipt and walked away. She came back with the correct receipt and then apologized. Going there was kinda last minute. I decided to follow my tip and signed up for their eclub but after an hour or so I didn't receive the welcome email but decided to go anyways. I eventually did receive it almost 24 hours later so I have a coupon for free queso but I'm not sure when or if I'll go back and redeem it. It doesn't expire apparently. The reason I didn't sign up when I made the tip was a lot of welcome offers has an expiration date of two weeks. Cheddar's has been opened for less than 3 months but with all the competition at the Town Center, you would think they would come with their A game. read more

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My family and I have found our favorite go too place! They have a good variety of dishes that will satisfy almost everyone craving. My daughter ordered chicken and the other chicken tenders, my husband ordered a sandwich and I ordered a Buffalo chicken wrap. After ordering, the waiter brought us a basket of croissants. OMG!!! They were so good! They were buttery, flaky and hot fresh out of the oven! If they were on the menu we would have ordered another basket! Everyone enjoyed their food, the service was great and atmosphere was clean and casual. We will definitely go back!!! read more

We stopped in after moving our youngest out of FSU. The best thing is they told us a 30 min wait and we were seated in 10 minutes. which was sweet. The environment is nice semi loud but you can hear and enjoy your conversation with medium lighting I ordered the Texas t bone med rare and it was done to perfection. well marbled and juicy. The prices are with in reasonable limits my t bone was 20.99 and came with 2 sides. I will def come again read more

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Not my first time eating Cheddars but this was my first time at this location. Cheddars is a pretty good spot to eat, everything is made in house and the croissants that they serve are so addictive. Out waitress did pretty good considering the restaurant is under staffed. I enjoyed my experience and my leftovers were even better. read more

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This was my first visit to cheddar's and I decided to place a to-go order. I explained to the person at the to-go that this was my first visit and I'd like to try a burger. She promptly recommended the bacon cheeseburgers and said that they were excellent and I wouldn't be sorry if I choose that item. I decided to go with that recommendation. I waited about 20 minutes and my order was ready. The fries were in a separate container ( key when you don't want soggy fries from burger dripping) and the burger was hot with juice running down the side of the bun. I could wait to try it so I went to the car and took a big bite. Wow she was so right! The burger was juicy, tender and flavorful. The fries were great too because they were seasoned. All in all this was a great to-order! read more

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I like it here. The menu prices are great and the atmosphere is mellow and nice. The croissants and delicious! Just make sure you ask for them to be warm. The sampler is a good starter and you will leave full and still have leftovers if you get a mix and match option. The pain killer is the best drink read more

We arrived at 6pm and had to wait for almost an hour even when we ordered ahead of time. After we ordered our food it took them almost 3 hours to bring our food out. read more

Wayyyyyy better than the cheddars in Charlotte,NC so good we ate here twice during our three day visit in Jacksonville. Clean, great tasting food and great customer service! Thank you read more

I went here with my family knowing I wasn't very hungry. I saw a grilled cheese on the menu with little description, but I figured I've had some amazing grilled cheeses at restaurants, I'll try it. My meal looked like it could have been on the kids menu. The cheese had no flavor and the sandwich came with like, 5 chips as a side. I could have made a better grilled cheese at home for less money. With so many awesome restaurants at the town center, I'll never go to this one again. read more

Cheddar's Scratch Kitchen - Grilled Cheese - American Near Me - Jacksonville, Florida

Their Texas sweet tea drink is very very strong. Drinker beware. Good Ol' Southern Cooking. I really enjoyed the baked chicken dish I had there a while back. My mom makes better broccoli cheddar casserole but it's a secret recipe. Corn off the cob is ok. Steak was ok. I hear the Idaho potato's are great. Spicy mango mojito has a kick. The honey croissants are phenomenal!!! read more

Had the ribeye today. Ordered it medium, but it came out rare. Luckily, the waitress was a good one, Jamie-Bacon! She had the kitchen cook it a little longer. While it was cooked properly, it was a little chewy. While my steak wasn't the best, it did have flavorful seasonings. My sides were excellent, broccoli cheese casserole and the green beans. My friend was smart and got the country fried chicken which she loved. I'm wishing I would have had that! This is my 4th or 5th time here. I like this place for the "comfort" food. read more

Cheddar's Scratch Kitchen - Rare steak, was supposed to be medium. - American Near Me - Jacksonville, Florida

Chicken pot, chicken pot, chicken pot pie... I was at the Town Center just after the lunch rush, so it seemed a perfect time to try someplace that might otherwise be packed to the gills with a prolonged wait time. The day felt like it called for some southern comfort food, so I decided to drop by Cheddar's Scratch Kitchen for a spell, and I was glad I did. The dining area had a classic, but modern feel. It was a pretty open area, with some glimpses of the kitchen hard at work. Cheddars also boasted a good amount of servers around the dining area. I had an amazing server, Myron B, who did a great job answering any questions I had about the food, and who was sure to stop by the table periodically to make sure everything looked and tasted good. So what to eat? Well...sometimes southern comfort food is just what's needed to ease the appetite, so I went with the chicken pot pie - flaky crust housing a tasty medley of cream, vegetables and chunks of chicken, and big enough to not be overly filling. I also had a house salad to even things out, which tasted great with the pomegranate vinaigrette. I closed lunch out with the new chocolate raspberry mini-cake (Thanks for the hookup, Myron!), which was a nice blend of fruity and chocolate richness. Since all the food was made from scratch, it came fresh from the kitchen to table, so I expected a bit of a delay; however, the food came out pretty quickly, so I was pleased with that. The mini-cake, in particular, was very warm and fresh and provided a complementary "sweet" to the "savory" of the pot pie. I highly recommend checking this spot out! I hear the fried chicken is pretty legit, so I'll have to come back for that. read more

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Well been in love with this restaurant ever since my first visit to FL 6 years ago. Catfish isn't on the menu at this location so I settled for the Cornmeal whitefish, there wasn't much seasoning and it was cooked a tad bit hard yet it was still kinda tasty. For sides I had fries which were a little overcooked and the mac cheese which was cool. Before we were seated we went to the bar for a drink I had the Island Tiki which was a mix of Captain Morgan and Malibu rum... it creeps up on you like a boss. Even though the meal could have been better the service was great, we were told a 20 min wait we were seated in about 10. The place was clean and the decor was nice. Guess I was spoiled by the Ft. Meyers and the Columbus, GA locations. Still the fish NEEDS to be seasoned. read more

Cheddar's Scratch Kitchen - Island Tiki - American Near Me - Jacksonville, Florida

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Great food and great prices. Got the New Orleans pasta come chicken,shrimp and sausage.. Got buffalo shrimp and 3 combo app. Shrimp and chicken tenders big moist. Potato soup hot and steam Awesome food . Only problem is buffalo sauce is bland to its taste like bbq sauce and New Orleans pasta not spicy. read more