Cassandra McKesson the general manager needs to be fired and criminally charged. A string of vehicles including my family members was broken into on the property. Firstly, the parking lot was extremely dark almost no lights in the parking lot. Antiqua the restaurant manager informed us that construction hit a line that caused all of the lights to be out in the parking lot. When the cars were vandalized it was a customer who informed us that cars was vandalized. Never once did the manager or general manager inform customers that cars were broken into and to check on their vehicles. Cassandra the general manager poorly handled the situation. She had an attitude and very rude to upset customer who car had been vandalized. She refused to give the district managers name. When police arrived and asked to see the video footage of the parking lot she literally clocked out and went home. ( I wish I was making this part up) she was telling everyone that she was waiting on the police to arrive to show them the footage. Then when the police arrived she is no where to be found. Her own staff informed us that she had left for the day. That was extremely suspicious behavior for a general manager. Her own staff cars were also vandalized and they reported that her boyfriend had been in the restaurant all day just hanging around. I whole heartily believe that Cassandra and her boyfriend was involved the cars being broke into. Then to disappear when the police arrive and need to see the parking lot footage that affects your employees too. read more

The food was great, the service here is very good, and the style of the restaurant is incredible, very fancy. I would recommend this place to my family and friends to visit if they haven't tried it out yet. read more

Cheddar's Scratch Kitchen - American Near Me - Cordova, Tennessee

3 stars because restaurant was dirty as, food was medioca nothing like the one in Branson. But our server Shea was amazing, so polite, friendly and attentative read more

It's no surprise that this is another clapped out restaurant in Memphis, TN. that use to be really good. Not sure who's managing this store, but for starters we walked in at 7:30pm and the young host guy didn't have any indication that he worked there (no uniform or anything, just plain clothes) and we were told it would be a 20-30 min wait (yet there was plenty of empty tables and it wasn't busy at all) after waiting and coming back in, we were finally seated. We got served some cold and stale croissant rolls, the appetizer then came out (cheese curds) they were extremely greasy that napkins couldn't even soak the grease up, food was mediocre at best (you could tell everything wasn't fresh) the drinks were very weak and beer tap was basically flat. Waitress was nice but you could tell she didn't care much for her job. $70.00 for 2 people, it just wasn't worth it. Will not visit this place again. read more

That painkiller ain't what it used to be. That all I had one used to have me feeling nice. It's been over 2 years since I had one and hardly had a buzz. Is 2 still the max yup. They had to have changed the recipe. Lastly why don't places put a napkin under your drink anymore? Just seems tacky. read more

Cheddar's Scratch Kitchen - Painkiller no coconut on rim I don't like it. - American Near Me - Cordova, Tennessee

I been coming here for a long time I have always enjoyed the atmosphere and food But this evening was a disaster *spinach dip -was warm up in the microwave and it was all over the bowl looked so horrible I couldn't eat it *salmon was cold and undercooked *mashed potatoes tasted like they was straight out the box *broccoli and rice casserole bland and disgusting THE STAFF---- Dam Near everyone looked like they came straight off the streets ,from their hair to their clothes WAITER --- Nice guy,very nice ,but he looked like they got him for a homeless shelter , This place need revamping A.S.A.P It seems like no care anyone these days at restaurants I WILL NOT BE COMING BACK NO TIME SOON read more

January 10,2020 we were seated in less than a minute,but it took a while for our waiter to arrive. Dennis, like Dennis the menace (his words) was our waiter. He had a great attitude the entire visit and took our orders all at one time. We ordered spinach dip, fish and fries, steak, mashed potatoes ( they were out of baked potatoes), rice, and mini raspberry chocolate cake. The dinner portion of the fish and fries is alot of food and well I didn't know exactly what to expect since it was my first time ordering it. It came out hot, the fries are just ok, the slaw could be better, but overall I enjoyed my meal. The steak looked good and my guest at everything on the plate, so I'd say the meal was enjoyable as well. The spinach dip was good,but I liked the salsa more than the dip. Now the mini cake was just the right size and wasn't overly sweet. I ate the cake before I could get a picture..sorry next time I will do better. Dennis was awesome and if he's there on my next visit I will ask to be seated in his area. Even my friend commented on his positive attitude. He checked on us periodically and this was by far the best experience I've had out of the visits I've had. read more

See all

Absolutely THE BEST homemade chicken pot pie I have ever tasted!!! If you are ever in the Germantown area near Memphis, Tennessee, do yourself and your family a HUGE favor and stop in for a bite!!! read more

The wait time was super long. So I chose to eat at the bar. The bartender (alone), was making alcohol drinks for the entire restaurant, plus serving those sitting around the bar and dealing with takeout order questions. So that gives you the insight about the level of service. The glazed croissants were luke warm at best. But again I mentioned the level of service. The food was okay. Nothing was wrong, but it was definitely not the best I had and definitely not the best Cheddars I have had. read more

Cheddar's Scratch Kitchen - Grilled Salmon with broccoli and baked potato - American Near Me - Cordova, Tennessee

I had drinks with a friend at Cheddar's bar, AMAZING! Our bar tender was on POINT! Super attentive and she is an amazing talent. Our drinks were super strong and tasty. We only had bar food (chips and meat queso) but it was super tasty. I had the painkiller and the island tiki, they were sweet and full of rum. The staff was very friendly and helpful. The bathrooms were clean when I used them too, which is a big plus. Overall I had a very pleasant experience hanging with my friend at Cheddar's. read more

Cheddar's Scratch Kitchen - Cheddars - American Near Me - Cordova, Tennessee

Cheddar's has been and will continue to be my favorite American chain restaurant. Portions are always massive and reasonably priced. Today I got the New Orleans pasta and the chicken and shrimp platter. The chicken was super crispy and delicious. There was sooo much pasta and items inside. Chicken, shrimp, peppers, sausage... everything was great. My only critique is that the sauce was too salty. My family also got the salsa and cheese appetizer and it waitress came with the complementary butter croissants! These croissants are soooo delicious. I don't know what kind of sauce they pour on them but its just incredible. The restaurant was very busy on a Friday night. My family of 5 luckily got a table immediately. My waitress was nice but kept forgetting some stuff. We didn't get utensils a while until our food came out and our side of fries came out when we were almost done with our entree. read more

See all

I always go back and forth with cheddars food. I currently don't like it lol. Who puts noodles in a Caesar salad that is so wild.

This was the dirtiest most filthy cheddars I've ever been to. The food was sub par at best. Terrible

Absolutely horrible. Visited on Labor Day and although there was almost no one there, waited 20 minutes to be seated. After being seated, we got our drinks and put an order in for free chips & queso, which was stale and gross. Our drinks (mine was alcoholic, my wife's was not) were absolutely underwhelming. My sangria frozen margarita wasn't even frozen and tasted like 95% sangria. My wife's lemonade was warm and tasted like they dumped sugar into the glass. Then, finally, our appetizer comes. The stale, salty chips plus the queso was our waitress' queue to not come back for 15-20 minutes. By the time she finally came back, we were so fed up with the experience of not even being glanced at for the past 20 minutes that we just wanted to leave. We asked for the check and were responded to with "cool." Terrible experience. Terrible waitress. Terrible drinks. Terrible, terrible, terrible. Do NOT go to this location. read more

We had to seat ourselves the waitress never took our orders and didn't ask what or if we wanted something to drink. So yes, the service was extremely poor. read more

See all

Management is awful, safety is poor. The parking lot dark and unsafe. While sitting inside eating dinner my car and several others cars has been vandalized. At 214 Germantown Parkway, Cheddars. I can be reached at 6623471828, I'm just disgusted at the atmosphere her all together actually it seems to be a inside job when our cars was vandalized. The managers needs to be fired IMMEDIATELY. read more

Good taste comfort food on a budget reasonable price for your money love the croissants

The food was good we got the trio sampler and it was the first time we were told we could get the tenders dipped in a variety of sauces. 2 of us got the salmon which was cooked perfectly and my other daughter got the lemon chicken which looked great and she said also tasted great. Now to the reason for the 5 stars our server Diamond, she was absolutely awesome, she was super attentive, very personable and had a great smile and attitude. Great servers makes a 3-4 star dish 5 stars in my book. I made sure to let management know as well. We will definitely request her next time. read more

This Cheddars always has a wait. 75% of the restaurants empty right now and there's still a 30 minute wait. We came here 3 times now. The last two times we came here there was a 1 hour and a 2 hour wait and we asked why and they said the servers don't show up for work. The management needs to fix this problem it's been too long with the same problem. This place could be packed but 3 people left while we were waiting so far because there's a wait for an empty restaurant. read more

Ribeye juicy ....loaded baked potato moist....and the broccoli casserole is cheesy love eating at cheddars. A bit cool in the restaurant tho br8ng jacket read more

I really wanted to come to this place for the longest. So when I was able to finally make it here, I was very excited , to say the least! We waited 15 minutes for seating (understandable on a Sunday evening and COVID). We got called and the host misspelled our name so I just checked to see if she meant my name and indeed she did, she said her pen stopped working in the middle of writing the name. Ok no problem. So we are taken back to our table and.... it was trash everywhere, floor / table / seat. So the lady apologized and wiped down the table and swept while we stood there (that's fine). Ok so I didn't really trust the "disinfectant job" so I went to the restroom and soaked some soap and water on some paper towels and wiped the table down plus the seats. Then I remembered I had my own sanitizer (can never be too careful) and I sanitized the table and seats myself after washing them with soap and water. The server came soon after (about 2 minutes.. so pretty quickly) and asked for our drinks and if we are ready to order. I told him what I wanted and my hubby did the same. 5 minutes later, the server arrives again with the appetizer but no drinks (he forgot so he went back to get them). 10 minutes later our food arrives and I ask for ranch. 5 minutes later no ranch. We also realized no straws nor any ketchup was present. So we asked the nearest waitress if we can get straws, ranch and ketchup. She said ok. 5 minutes later .. nothing We flag down a manager to ask for straws, ranch and ketchup. She said okay. 5 minutes later nothing, not even the original server. Nor the server we flagged down. So we flag down another server and ask for a straw from the bazillion she had in her apron. She said sure! We then asked for ranch and ketchup she said ok. So .... 5 minutes later ... NOTHING .. hey at this point atleast we have a straw! So another server comes out and hands us the ketchup and ranch but makes sure we know she is not our server. (Ok thank you, I'm glad she brought it out) 2 minutes later our server arrives from the deeeeep abyss and brings us ketchup and ranch. (Did thank you so kindly) 5 minutes later I'm eating and cutting my burger into quarters. Needing more drink and food hanging out my mouth ... Our server comes by and asks in ONE breath: not about if we need more drink but... How is everything, would you like a to-go box?, I'll bring your check... Ummmm.. sir I'm STILL eating!! (I didn't say this my husband just chuckled and said ok) 2 minutes later the server comes back with a check. I politely took my time eating... and lo and behold .. our server comes back within 2 more minutes to say ok you need a little more time?! (Yes Biatch I do!) So I continue eating and he comes again and checks and leaves when he sees the check hasn't been touched. 10 minutes later I FINALLY finish... my husband and I discuss the tip or lack thereof that is needed. Actually I think I needed Cheddar's to pay me for eating there and give me a refund for the horrible service! However the food was great! Fries cold because I had to wait for condiments. So we did tip but NOT for the service (let's get that clear) it was for the food. Needless to say I will not be returning unless a group of people I'm with is DYING to eat there. 2 stars ( for the food Mostly and stars deducted for service) read more

See all

I like going to Cheddars but today was super busy and the staff wasn't shy about letting us know. As I was waiting to be seated, there was a waitress at the door saying, "Thank god I'm going home!" in reference to the amount of people coming in. Not very welcoming. Thankfully, the food was delicious and the drink was good... all was going well until I ordered a dessert for my husband. I got it to go and I was going to bring it to him as a treat and they gave me... A congealed mess of overcooked apples. They threw it in the container and just brought it to me. It looked like it had been out since lunch and it was after 5:30 when I ordered it. The manager took it off my ticket so I'm not tripping but it amazed me that anyone would serve that and think it's acceptable. Overall, great place for good steak and a drink. read more

Cheddar's Scratch Kitchen - Congealed apple crisp - American Near Me - Cordova, Tennessee

A Toasted Coconut Rim is the icing on the cake of Cheddar's Painkiller. A Truly Tropical Treat! When I'm really hungry, the ingredients in the Cajun Pasta are blended & seasoned just right. The Pork Chop with Bourbon Glaze is a great choice too. I like the casual atmosphere in the Bar area, which has a choice of Booths or High Tops, with a mesmerizing view of the double-sided Aquarium. My kind of Ambiance. read more

See all

Very mediocre food. Salads are very below average. Food was cold . Very overpriced for sub par food

Came here tonight (March 14) with family for dinner and it was a less than stellar experience. Cheddar's sucked in Houston as I remember and they still do. I ordered the blackened salmon, corn, and fries. The fries were soggy and cold when they came out, the salmon was definitely over cooked, and I had to drown it out with tarter sauce. My mom ordered the half rack of ribs w/shrimp, steamed broccoli, and a loaded baked potato. The waitress forgot the broccoli the 2X we mentioned it to her but finally brought it out. My dad ordered the meatloaf, green beans, and potatoes and they gave him chopped hamburger steak... I kid you not, lol! The "meatloaf" was TERRIBLE. They even had the audacity to serve it with a bourbon sauce and not the traditional tomato sauce that it is made with. When my dad spoke with the manager he had the nerve to want to argue and say that is the right way a meatloaf is made! It is baked and then grilled. Like what?! He said the recipe comes from corporate and they just follow it. WHAT A JOKE to argue with a customer over a tired "meatloaf"! The only thing that was good was the strawberry lemonade I ordered. I will NOT be back to any Cheddar's no matter where it's at. THEY'RE TERRIBLE! read more

See all

I've been avoiding the long lines after opening but recently have become hooked on their good food, atmosphere and low prices Great place to wait while getting a Toyota fixed or for early lunch before the crowd comes. The only casualty was the huge stack of onion rings. They are made in house but hit the floor on the way to our table. The replacement was devoured like a gator with a chicken! I love the southern fried chicken, slow cooked Italian green beans and mashed potatoes. We shared an apple pie made fresh daily with Granny Smith apples. I may even lose my Asian restaurant fixation...well, maybe not but this chain is very good! read more

See all

The only reason this place doesn't get 5 STARS is because the place is filthy. The bathroom is a complete mess. There is food and trash all over the floors. Employees and Management walk right by the filth and NO one bothers to stop and clean up. Owners, in most cases, put everything they have into their businesses, they trust that investment to the people they hire and provide jobs to. They hope the people they have hired will return that goodness by providing a great overall dining experience to their customers. Unfortunately, that is not the case here. The ONLY saving grace for the place is the Food!!! The food is very good. It's Made fresh, served quickly and reasonably priced, having said that, the food quality alone will not save a decline in business which is inevitably going to happen unless they make systematic changes to their Operations and staffing. Good Luck! read more

Cheddar's Scratch Kitchen - American Near Me - Cordova, Tennessee

The service was horrible, nobody bringing out curbside orders, stood at the bar 10 minutes before anyone came over, workers coming to work reeking of Marijuana, the staff member walked into the manager smelling like this and the manager said ABSOLUTELY to the employee (tall slim African American female with brownish colored braids and neck tattoo). Totally unprofessional and for management to allow this type of business to go on! Never going back here!!! read more

First off the customer service was excellent! Ashley our server was great and very friendly! The drinks... AMAZING! The pain killer was soooo good! My daughter had the strawberry margarita which she said was really good! Appetizers... cheese fries and croissants were really tasty! I had the ribeye with broccoli casserole and baked potato. The ribeye was just ok.. I've had better. The broccoli casserole was delish.. the baked potato was just a baked potato! My daughter had the salmon with rice and baked potato which she said was just ok! They do practice social distancing here which i really appreciated. I'd def return for the drinks, apps and great customer service! read more

Cheddar's Scratch Kitchen - Painkiller - American Near Me - Cordova, Tennessee

On the website it says no wait time but when we got there it was a 2 and a half hour wait. The parking lot was less than half full and there were many tables that were not cleaned and no staff. read more

This restaurant is near my parents church, so we decided to try it after church one Sunday. There was not a very long wait and they were able to seat our large group. On the way to the table I noticed the uncleanliness of the restaurant. They could definitely do a better job of cleaning it. I honestly didn't think there were a lot of options to choose from. It reminded me of an Applebees or Chilis with a smaller menu. The food was just average to me. Our service was average as well. I am probably not going to be in any hurry to return. read more

Absolutely the worse bartender, Greg. (Dont put ur name on sign, more so when u have ZERO personality & let customers know u do not want to be there) We had an app & 1 quick drink. Not sticking around for dinner or another cocktail after "the coldness" he projects on customers. Perhaps he should re-evaluate what he wants in a job n go find it. Being serious. not rude. read more

Gabby was not the best server. First we sat at the bar and she came to talk to the bartender and she was boosting about how she was "checking" her customers. It's one thing to do it with your coworkers, but to do it in front of your customers is unprofessional. We finally sat down and she ended up being our server and she was extremely slow and wasn't very welcoming. She served visible flat soda and acted as if our requests were outrageous... still waiting to get that souther hospitality that the south is supposedly known for... read more

Had lunch with my son here today. A party of five, three adults and two ( 8-12 years old ?? ) kids were ahead of us. They had to wait for a table to be cleaned. Then we had to wait for a table to be cleaned. Short waits, but why not clean them as they become open? I was concerned we would have slow service. I was wrong. I had the Crispy Chicken Tender Salad with blue cheese dressing. My son had a burger with a side salad. The food was good and the service an appropriate speed. Four stars because the chicken could have been a little tastier and the blue cheese a little tangier. read more

My husband and I came specially for the cornmeal white fish and they were totally out. The just time we were here, my daughter and son-in-love ordered it and we tried theirs. That was when we came at 9pm. Today we arrived at 6 and they were practically out of everything. We settled for the bourbon glazed salmon. It was still very delicious, but my heart was set on the fried white fish. I hope they have plenty of supply next time because we will return. The food is still delicious regardless. Oh, bring back those onion rings. read more

Service was slow and it too so long to get everything. The "hostess" huffed and puffed when we came in the front door and then when I told her I wanted to pay for the ticket at the station. I had to go to the station to pay the bill and to talk to a manager to take the appetizer, a spinach dip, which was never brought to us. This is because our "server" was MIA as she always was. We we never return, my wife had to walk out early because the experience was so upsetting to her. read more

VERY GOOD!! Broccoli n Cheddar almost as good as homemade. Somebody know what they are doing in the kitchen. read more

Cheddar's Scratch Kitchen - American Near Me - Cordova, Tennessee

The worst Cheddar's I have ever eaten at. The hostess was AWFUL! We waited in line to be seated after receiving a text when we got to the front of the line we were told we had to wait again because she gave our table to someone else even though we were early arriving and had to wait for her to come back from checking her phone. After we finally got seated the waiter was awful. No personality and no refills at all. He brought us our food and left. Like I said worst Cheddar's I have ever eaten at. Will not be back to this location. I do not recommend. Save your self the trouble go somewhere else. read more

When I'm in Arizona, Texas, Jonesboro, and or in Tennessee I always come here to get my fix! I always order the pain killer drink With my meal. The menu is big so, there is something on there for everyone. read more

Cheddar's Scratch Kitchen - My faaaaaaaavorite Croissants - American Near Me - Cordova, Tennessee

Hostess sat us at a dirty table, didn't speak to us at all. No, enjoy your meal, your server will be with you soon etc. nothing, rude. Dirty napkins, food, utensils all over the floor and tables around us. Took our server 10 minutes to come to our table bc we were supposed to "call her" from the kiosk on the table that our hostess DIDN'T mention. The honey croissants were delicious. The cheese dip tasted and looked like old reheated rotel and velveeta. Fries had good seasoning but were served cold. Sweet tea was bitter and all the coke products were out. Our server TaQuelaya was amazing though! read more