2 stars for ambiance. Minus 3 for everything else…read more As we entered and checked in, there were screaming children at the bar. At the elevators, we could still hear them. We wanted to sit in the lobby, but there was trash at the fireplace. The lobby was unclean ie the couch, table, fireplace area. There was no coffee or cream in our room. It took 40 minutes for them to come up. They brought cream and sugar and no coffee. We called the front desk twice to rectify this issue. There was a phone in the room that did not work and no phone cord, which is a huge safety issue. There was yelling and slamming doors at 6am outside of our room in the hallway. There was also no body soap in the shower, when we showered this morning. We will not be returning, as this was another disappointing stay.

Wonderful Bridal Shower…read more The Archer Hotel was the perfect spot for my daughter's bridal shower. We had the luxury of having the AKB restaurant and bar area to ourselves. The food was excellent! The service was attentive but needed to be more accessible to the guests with their orders, and serving water. Plus telling guests about coffee, desserts, and cappuccino (which was forgotten). I still gave them five star for their efforts. But wanted to mention these things for the next party. All in all people loved the Archer

We came here first a drink at the bar before dinner. The bartender Jake was very friendly and he…read moreprepared awesome drinks. The restaurant is beautifully decorated with a wood bar and the vibe was very very good. I'm going back for dinner.

Absolutely horrendous hospitality. Front of house should all be fired. Will cancel on you last…read moreminute without a care in the world. Probably one of the worst restaurants in an area loaded with options. Save yourself the time and the money, this place is a dump.

Let's start off by saying if I can give them another 5 star I would. It rained like crazy yesterday…read moreat my friend's beautiful wedding and this venue has their own umbrellas to accommodate the guest to walk from the chapel to the venue building. My beautiful friend has such great taste I didn't expect anything less from her but this place lived up to the standards I hold her to. It's so majestic and pristine inside the chapel. This for the fairly take style love story they have. The food was amazing from start to finish. The cocktail hour food was appetizing to every palette. They had everything chicken, beef seafood and sushi. The hors d'oeuvres and main course were well made. I have been to a lot of weddings, and I have been in a couple weddings, and out of all the venues I've ever been to this one is by far my favorite. Mainly because of the food. If it wasn't raining, the outside scenery would be perfect for photos. But I got beautiful photos by the bar, and on the couch in the back of the ballroom. If you want a really nice wedding venue location, I don't know how much this place cost but I bet it was worth it.

Amazing venue! Excellent white glove service and staff. The food was also top notch and the…read moredrinks were delicious and the entire staff is well trained to keep the drinks coming and guests well catered to. Which is hard to find nowadays. They have a great reputation in the wedding industry and have been around for many years but have recently had a gorgeous renovation.

A solid choice for a nice, quiet family dinner with plenty of seating. The outdoor area looked very…read morewelcoming as well. Always a plus when you can make a reservation online! Our server was friendly. The menu isn't overly extensive but surely has something for everyone. The cocktail selection was a highlight --Definitely recommend the sangria! Appetizers weren't huge, but were still shareable for our group of 4. My husband enjoyed his steak and it was cooked exactly as ordered. The pizza was classic and tasty. I concluded my meal with a delicious slice of tiramisu. Overall, a good spot for a relaxed dinner.

I had such a great experience here today, and I have to start by shouting out Jessy, my waiter. He…read morewas warm, personable, and genuinely attentive without hovering -- the kind of service that makes you want to come back, not just tip well. Food-wise, this spot continues to deliver. I ordered the Tropicale Salad, which is always a hit for me and didn't disappoint this time either. Fresh greens, perfectly cooked shrimp, creamy avocado, cherry tomatoes, shaved cheese, and hearts of palm -- everything was balanced, flavorful, and satisfying without feeling heavy. I also enjoyed a light soup to start, which was comforting and well-seasoned, and the bread on the side was fresh and warm -- simple, but done right. Overall, the food was consistently good, the presentation was clean, and the service really elevated the experience. When you have both solid food and a waiter like Jessy who clearly enjoys what he does, it makes the meal feel effortless and enjoyable. Definitely a place I'll continue coming back to.

Our family recently celebrated our son's wedding at Crystal Plaza, and we could not have been…read morehappier with our experience. From our very first meeting through the wedding day itself, Max and his entire team were an absolute pleasure to work with. They were professional, organized, responsive, and genuinely cared about making sure every detail was perfect. Planning an orthodox wedding comes with many moving parts, and the Crystal Plaza team was incredibly accommodating every step of the way. No request ever felt like an inconvenience, and they consistently went above and beyond to ensure everything ran smoothly. Their experience, flexibility, and attention to detail gave us complete confidence throughout the planning process. When the weather required us to pivot to an indoor cocktail hour, Max and his team handled the change seamlessly. They were incredibly accommodating and creative in finding the perfect location for the Chassan's Tisch, ensuring that everything flowed beautifully without compromising the experience for our guests. Their ability to adapt quickly while maintaining such a high level of professionalism was truly impressive. On the day of the wedding, everything was executed flawlessly. The venue looked stunning, the service was exceptional, and the staff worked seamlessly behind the scenes to make sure our guests had an outstanding experience. We were able to relax and truly enjoy the celebration because we knew we were in such capable hands. We are so grateful to Max and his entire team for helping make our son's wedding such a beautiful and memorable occasion. We wholeheartedly recommend Crystal Plaza to anyone looking for an elegant venue with outstanding service and a team that truly cares about making your special day perfect.

If you're thinking about having your wedding at the Crystal Plaza, stop searching and book it now…read more This was the third wedding our family has celebrated there in the past 15 years, and there's a reason we continue to return. The experience is consistently exceptional. Planning a wedding in less than a year felt doable, calming, fun, and absolutely worth it--all because of the Crystal Plaza staff and their unmatched professionalism. Every single person who works there is an expert. They are warm, welcoming, and dedicated to making your wedding not just a day, but a memory that lasts forever. Allan, Max, Ryan, Nannette, Issac.. (really everyone) are the absolute best people. They make you feel like Crystal Plaza is your home away from home...you may never want to leave! They are ALL helpful and attentive, answering every question with impressive promptness. On the morning of our wedding, I walked into the penthouse to get ready with my large bridal party (13 bridesmaids), and tears immediately filled my eyes. The ambiance in the penthouse is stunning--beautiful, calming, relaxing, and so spacious. This feeling continued as I entered the ceremony room, cocktail hour and reception!! Throughout the entire day, both my husband and I felt completely at ease and didn't need to think about anything except enjoying ourselves. This wouldn't have been possible with our bridal and groom attendants. Alejandra, Estivalys and Gerald, G, were phenomenal. During the day Alejandra repaired a bridesmaids dress and made sure I ate and stayed well hydrated. Estivalys was with me the entire wedding, helping me bustle my dress, and even helped me get my shoes on when I wanted to do a shoe change. She thought of everything and reminded me to enjoy all the moments. My husband will not stop raving about Gerald, G. He is attentive, friendly and was on top of everything. He went above and beyond to make sure the groomsmen had everything they needed from the morning to the evening. Then we met our Maitre'd', Mikheil--and he was OUT OF THIS WORLD. He runs the show, and he runs it flawlessly. You don't have to think about a single detail because Mikheil has it covered before you even know you need it. His experience and intuition make the entire event seamless. And the food... beyond incredible. The presentation, the quality, the flavors--everything is superb. Your guests will be talking about it for weeks. The available enhancements are the perfect way to make your day feel personalized and unique. Crystal Plaza made our wedding unforgettable!!!! Wish we could relive 1/31/26 every weekend.

Fast and friendly service, I recommend the loaded fries and the AKB burger, both were delicious.read more

Good food for a hotel. Burger was good although a little dry. Had to use the ketchup for my fries…read moreto help. Service was great, waitress was very attentive. Ambiance was relaxing.