The Chart House is an upscale chain in the tourist district on River Street in Savannah. It is multi-leveled overlooking the Savannah River in a restored historic factory well appointed with ambience. All that adds to the charm of the place. The service staff is young, polite, efficient and effective. The food is varied of several cuts of beef: prime rib, NY strip, fillet and shrimp, and varied types of seafood choices including mahi and salmon. The sides are typical American tasty fares. The Christmas lunch of 3 courses--soup or salad, entree of choice, and dessert, was fairly priced for $69 per person. The service was very attentive and efficient, and our server did something that only seems to happen at finer restaurants--he waited until the guests finished a conversation before asking for food or beverage orders. Kudos to him and the management. Our one disappointment was that the entrees all arrived not hot or even warm but totally cool. Not sure why that happened but it did. If that could be alleviated our meal there would have rated exceptional. read more

Food was excellent....music was way too load! We felt like we were at a concert! We felt like the music was for the staff than for the enjoyment of the meal!!!!! read more

It's funny we thought this place would be amazing. Turned out it's a dud. Go elsewhere. This was our second time here. We arrived at the time of our reservation. I think what threw us off at the start of the meal, was a 4 top and a 2 top arrived and were seated after the time of our reservation. I sense learned there is some VIP option--so maybe that explains it. However, not having any explanation set the entire night off in a pretty bad light. Here is the review. My wife and I were on our anniversary. Totally relaxed and looking forward to just a chill and peaceful night. The waitress started okay, but we were hopeful. Then she disappeared. We met having to remind her. I love oysters. I eat them out a lot. These oysters were shucked and were very gritty--a sign of a poor shuck job. However, what was worse is that the adductor muscle was not cut on any of the oysters. What? Yes, it was a small ordeal to cut the adductor muscle with the large fork that was served--ridiculous really. She never came back after the prime rib was served to see if we need anything. The steak was fine and the calamari was okay. Fast forward to the desert. The soufflé was very over cooked. There was no melted chocolate in the middle of the desert. We would have mentioned this to the waitress--of course she was MIA. Overall, we had a bad experience and won't be back. If you're thinking of dining here skip it. Try Vic's or the Pink House. You'll thank me later! UPDATE: Additional details provided in the requested link. read more

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visited Chart House in Savannah this evening and had a wonderful experience from the ambience to the excellent service of Chad to the incredible and incredibly fresh food that we ate. Loved it all. Great place to celebrate husband's birthday. read more

Paige is a very hard worker, she is very personable and so sweet! We recommend coming her for a drink and seeing Paige! 10/10

I had a reservation for 3 at 6:00 PM on a Friday night during Restaurant Week. I ended up getting out of work late and by the time I parked downtown and walked over there it was about 6:30 PM. My boyfriend dropped his mom off on Bay St and went to find a parking spot. I thought the restaurant was on Bay St, but it turns out the main entrance for the dining room was on River St. The restaurant was a few levels inside as well, and I did not see an elevator. This is critical to know ahead of time if you are going with someone who has challenges on the stairs. They would not seat her at a table until the whole party was there, which is fair. It seemed slow since we still had a table by the time I got there. They had a seat at the bar while they waited for me. They both ordered a Cesar salad, shrimp and grits, and creme brulee on the Restaurant Week menu, and loved their meals. I ordered the Mezze Plate from the seasonal menu. The asparagus was not cooked well, and the other main vegetables were huge slabs of zucchini and squash. The rice was the best food on the plate. Definitely not worth $24. I didn't mention anything to the waiter. I ordered the Hot Chocolate Lava Cake for dessert, and that was to die for! The dessert made up for the entree. My server was Rodney who was knowledgeable on the menu, polite and professional. Overall we had a good experience. read more

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Two different types of salmon. Bronzed salmon and shrimp was delicious with the avocado/corn/salsa on top. Herb crusted salmon was average. Service was pretty slow and there wasn't a ton of ambiance. But overall a good spot on the River front read more

Chart House - Herb Crusted Salmon - Seafood Near Me - Savannah, Georgia

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Solid find dining choice. Service was good and food was tasty. They have a few cool drink options with fancy presentation reminded me of a place in chi town. It's right on riverside with seating on two floors from casual to intimate dining experience. read more

Chart House - Mojito flight with cool presentation. - Seafood Near Me - Savannah, Georgia

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We didn't plan on eating here, just stopped in for a drink but decided to order from the lounge menu and it was great. We got the coconut shrimp, fried green tomatoes and prime rib sliders. Everything was terrific! In addition to great food, the staff were all attentive and were willing to help one another which is always great to see. read more

This was top 3 fancy restaurant/steakhouses I have ever been to. I ordered shrimp and grits, and somehow they made a dish that is traditionally so simple, so awesome. The tomato's absorbed the sauce and were the best tomatoes I've ever had. Our waiter Paige was super sweet and very attentive to our needs. We had a lot of allergies and she was super careful with that as well! Would highly recommend! read more

I had the opportunity to visit this restaurant for a bachelorette event. Unfortunately most of the party did not have a good experience. Service was unnecessarily slow. From between getting our orders taken, getting apps, drinks, entrees, getting our checks. The food was okay but the experience was made distasteful due to extreme periods of waiting. Everything took so long. The server was very nice however it was exhausting and inefficient as a process where we are trying to eat and have time to explore. It was anxiety inducing. Two of us didn't even get the lava cake that was included in the meal because we ran out of patience and time to sit there and wait. Honestly our group of 6 was very disappointed. read more

Food amazing and made to order! Service is 100% Ambiance beautiful and love the history look with this place. read more

Food was ok. Service was slow and it wasn't even crowded. I do not recommend. Too pricey for what you get.

Mia our server was on point. The prime rib was only a treat as usual. The St Patrick's pie was a wonderful surprise. The view from the balcony was adorable. So food, service, and ambiance was all worth the dining experience. read more

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A friend and I came here for dinner. We got super lucky with an outdoor table against the railing viewing the river. We tried their fried green tomato appetizer, which was amazing, garnished with shrimp & cheese. I tried their Caesar salad. It was not really a Caesar salad in my opinion. It had a taco seasoning like dressing. However, it was a good salad. I ordered the steak for dinner. The flavor was amazing, no sauce needed. She ordered the crab soup & salmon. Both were great. For cocktails they gave some really unique options. The butterfly effect is a dhow to watch with dry ice and all. read more

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My husband and I dinned at the Chart House for the first time and couldn't have been more happier with our visit. Clifford, our server, was extremely professional, knowledgeable, friendly and attentive. The Chart House has 3 full floors to dine on, we were there around 7:00 pm on a Friday night and even though there were many people seated, it didn't feel as though we were sitting "on top of each other". From the silverware to the glasses, plates, to the floors and tables, the Chart House's cleanliness is spot on. As far as food, my husband and I ordered the Kim chi calamari and spinach and artichoke dip for appetizers. Both were very good! The calamari tasted fresh and the breading was cooked to perfection! I have never seen spinach dip that looked like seaweed, but it tasted very good! My husband got the NY strip and 2 lobster tails. He was impressed with his meal, the steak was cooked just how he ordered it and the lobster was amazing. I ordered the prime rib, which I ordered medium rare. While it looked medium rare, I expected there to be juice from the meat on the plate and there wasn't, it was a little dry. This would be my only complaint. We will be returning. read more

Chart House - Lobster Tail, Ny Strip, prime rib, pomegranate mojito. - Seafood Near Me - Savannah, Georgia

We ordered a shrimp mango avocado stack for an appetizer, sirloin steak and two chopped salads. First off, service was terrible. Our waiter was slow and inattentive, salad had a bug in it mixed. Everything was just not good won't come back read more

The food really should have been better for what we were paying. It was expensive...$93 for two entrees, two wines, and dessert, NOT including tip. My coconut shrimp was good, I definitely liked it, but there wasn't much to it. It seemed like a big waste of rice noodles and then only a small amount of shrimp and rice. My girlfriend got the salmon and it was good and a decent portion, but then she also got a side order of asparagus that she said was too bitter. To be fair, they did take the asparagus off when I mentioned this. The molten lava cake was actually pretty good. Here's the other thing...there was sediment of some kind at the bottom of BOTH of our water glasses. I'm not saying the food sucked, it was actually fairly good overall. But you can absolutely find food just as good or better for less than $25 or $29 a plate, and more plentiful on top of that. The only other thing I would say is that I was expecting a bit more..."Savannah-ish" character from it. The interior was nice but rather standard. Having said all that, the staff were very friendly. read more

The chicken plate was excellent. I ate it alllllll. Very well seasoned. The bread they provide was also excellent. The overall meal was really good. Staff was able to answer questions concerning the menu. I enjoyed my meal on the patio of the venue which provided a good overview of the ability to people watch on river street and have a good view of the Port area. read more

Chart House - Seafood Near Me - Savannah, Georgia

Chart House was a very good restaurant. The service of the staff was very good, particularly the younger staff members. I felt like the more senior servers (at least the one we had) thought it was necessary to go overboard with the "add-ons". The prime rib was prepared perfectly. You can access the restaurant from River St or Bay St. I would go back. Overall, job well done! read more

Chart House - 14 oz prime rib with sizzling mushrooms! - Seafood Near Me - Savannah, Georgia

Very nice ambiance especially if you sit by the window . We had she crab soup which was ok, not the best I've had. We ordered the stags leap wine for the 60th anniversary. I ordered the prime rib. It was cooked perfectly for medium rare. The problem was there was a lot of ligaments and areas of tough meat. My husband had the teriyaki steak and he said it was delicious. The other couple ordered the NY strip and added a lobster tail, which was very good. He also ordered shrimp cocktail, which were huge. Service was good, attentive. Overall a great experience. I took off one star due to the poor cut of the prime rib. read more

Chart House - Delicious wine - Seafood Near Me - Savannah, Georgia

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Great steaks, shrimp cocktail and atmosphere. Food took a long time prepare but was worth the wait.

We decided to do Chart House for our first dinner in Savannah, and it was amazing. We split oyster on a half shell (so fresh), the heirloom tomato salad and herb swordfish all were prepared fantastic and it was the perfect amount of foo Khadijah provided the best service especially when she had tables on multiple levels! The history of the building was really interesting and how some of the original portions were kept and maintained provided for a beautiful setting for dinner. read more

The food was OK. We were there on Mother's Day. We ate a lot of small plates. We asked for larger plates and the management actually told us we could not have a large plate to hold all our food! Would never go back there again. Management was awful, but the waitress was good. read more

Horrible. First let me elaborate by saying my husband and I LOVED Charthouse restaurants back in the day. Specifically for us, California. You could not get a bad meal there... Times have changed and Ownership as well. We have tried numerous Charthousez whenever we see one, only to be sorely disappointed, but this one...wow. We sat at the bar, initial greeting exuberent. Went downhill from there. 20 minutes to get a drink and a bottle of wine, an hour to get a chopped salad that looked like a bag of cole slaw from a grocery store drowned in watery dressing. It was inedible. It was exchanged for a caesar and I requested no croutons. Came with croutons but salad was good. Another 40 minutes to get dinner, having an allergy to green beans I agreed to pay upcharge for alternate of asparagus with my maple salmon. Arrives with green beans. Salmon was really good. Rice acceptable. Asaparagus arrives with woody ends still attached. Dessert , another disaster. Molten cake with nothing molten about it. Isn't that why you order for the gooey goodness ...not an overcooked cake. Next, had to wait to ask for bill. Guess what ... our featured wine at $40. Was charged full price.. double. Our initial welcome lulled us into complacency. We should have walked at first error. Try other places nearby, guaranteed you will be better served read more

Chart House - Not molten, though my husband ate it anyway - Seafood Near Me - Savannah, Georgia

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We had an amazing time. We used OpenTable and got a great table. Zoe was amazing, quick, attentive and friendly. The meal was so great! read more

We just tried celebrating our anniversary tonight at the Chart House. They wouldn't sit us inside because they said the restaurant was booked so they sat us outside on the balcony. It was a noisy night with loud motorcycles and strong smells of weed which clearly ruined the ambiance. The service was okay not great. The food was wonderful - the sea bass and lobster risotto was very good, the miso saki cod was good as well. We later found out when we were leaving the empty restaurant that they had lied to us and there were several open tables inside which would have provided a much better ambiance for our special night. They said they didn't have enough wait staff. Because of that I can not recommend this place to any if my friends. read more

Excellent service and food! Coconut shrimp was wonderful! The steak was cooked to perfection! Marcus was our waiter and he was a great waiter! He kept our drinks refilled and checked back with us often. Made our meal extra special! read more

Chart House - Seafood Near Me - Savannah, Georgia

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Food was amazing. New England Chowder was on point. Waitress did an amazing job. Great atmosphere with quiet atmosphere and relaxed environment. read more

I wish there were space for 10 stars for the service, because we had the best server ever in a wonderful woman named Ava on Sept. 10.We were celebrating my best friend's 60th birthday, and we've celebrated many together! But this was the best! We decided on a trip to Savannah for the happy occasion, and I made a reservation at the Chart House, having eaten at the one on Longboat Key several times. The food was fantastic, as always, with a wonderful mocktail -- some restaurants just throw something together -- and scrumptious filet and salmon and crab dish. The view and atmosphere were great. But what really made the evening special was the first-rate service by Ava, who was so attentive to our every need and really listened and paid attention. For example, when my friend Leon told her he was turning 29, she took note and had the chef write "Happy 29th Birthday" on the dessert plate. She also offered thoughtful suggestions, and every course came on time. I have curbed my dining out since the pandemic because service nowadays is so pathetic. But Ava made me rethink this! Maybe some restaurants really still do care and can pull it all together -- food, service and atmosphere -- in a way that makes the experience great. Thanks to Ava so very much for making Leon's day special and to manager Matt for running such a great operation. We will be back -- and recommend that others go, too! read more

Very nice restaurant, has the best clam chowder i've ever tasted!! One thing I will say though is that the NY Strip has a lot of fat, but other than that, amazing food!! read more

Chart House - NY Strip, Medium Plus - Seafood Near Me - Savannah, Georgia

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Christina provided excellent service and recommendations for our first visit. Even when we had a modest issue with our order, it was swiftly corrected and included an additional menu item as a compliment. The atmosphere was fantastic and the FOOD WAS AMAZING!! read more

Chart House - Seafood Near Me - Savannah, Georgia

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The experience was wonderful along with the food but I expected my king crab which was $100/lbs to be pre cracked or fully opened (to bougie? Nah) The service was also amazing with are exceptional waiter who was never afraid to strike up a conversation. The vibe was very classy but also casual. 10/10 will definitely go again. read more

My husband and I came for our anniversary it was Delicious! High recommended! Our waiter Josh was great. We will be returning. read more

Chart House - Seafood Near Me - Savannah, Georgia

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First, I was at the restaurant on Christmas Eve, so this may have affected the bland food. The service was excellent. The food tasted like the prepared frozen entrees you buy at the grocery & heat. Truffle fish sauce had no taste nor visible sign of a single truffle. Herb crusted Prime Rib was not crusted and so chewy and tasteless that I did not eat it. The bread basket was certainly not fresh. in fact, I doubt anything was. At $79 each, the least they could do was make something with flavor. This is my second review that reminisces about when a restaurant was great. Across the country, the Chart House used to be synonymous with style, fresh inventive cuisine and elegance. Now, I'd rather have a burger at a neighborhood hangout. It is not worth the price and feels like the average chain restaurant it has become. read more

This place was amazing! We made reservations for dinner. The spinach and artichoke dip was the best I've ever had. The Caesar salad was good and the steak was cooked the way I like it :) On top of all of this, the service was great. Our server and the hostess were so kind! read more

The location of the restaurant is amazing. If weather permits we strongly suggest sitting on the patio, you get a great view. Everyone loved the dishes they ordered. The portions were just enough. Our server Marcus was kind and attentive. read more

Chart House - Teriyaki Sirloin Steak - Seafood Near Me - Savannah, Georgia

Don't waste your time, money or a nice night out. Go across the street to Ruth's Chris. This was my fault. I love Ruth's Chris and was there back in January, but I've been wanting to try a Chart House and was excited when I saw it here by the water. We called right when it opened and made reservations for 6:45. When my boyfriend made the reservation, he told them that we were celebrating his son's 12th birthday. We were seated on the third floor, right outside of the River Room, which had tables with a direct view of the river. Unfortunately, if you want to wash your hands before eating, you'll have to walk all the way down to the first floor as apparently there are only one set of restrooms in a three story restaurant. When our waitress brought out the bread I was about to put a piece on my plate, when I saw that there was some food residue on it. This is especially disturbing since everything is supposed to be extra sanitized since the onset of COVID. I mentioned it to the waitress and she brought out a new plate which seemed to be clean. For appetizers, we ordered the calamari and I ordered a bowl of the she crab soup. The calamari was piled high and looked great, but as we started to eat it we noticed that the calamari was sliced thin and the tentacles were either old or over fried. A majority of the appetizer dish was vegetables or peppers and it was deep fried and greasy, rather than flash fried. As we were eating out appetizers, condensation from the air vent dripped directly onto my boyfriend's son's plate. We all looked up and saw that the table was positioned directly under one of the two air vents in the room outside the river room. We didn't want to make a big deal of it because we didn't want to take away from the birthday celebration, so we tried to brush it off. For dinner, we all ordered steaks. Two fillets and one NY Strip. You would think that restaurants of this class would have way to identify how each steak was cooked, but the steaks were placed in front of us while our waitress asked us to cut into them to make sure they were cooked to our likeness. It turns out that my boyfriend's son and I had to switch steaks. No big deal, but a little off putting that you have to guess which steak is yours. For sides, we ordered vegetable orzo and mushrooms. The mushrooms were good, but the orzo was dry and bland. Luckily, it's hard to go wrong with a filet, but I tried to put a little salt on it and nothing came out. The salt inside seemed to be moist, because as I twisted the dispenser it would all clump together at the bottom and stick to the shaker. At this point, I was over it. My boyfriend was taking a break and had a few pieces of the NY Strip left on his plate while his son an I were finished. The waitress came over and took his plate as well, without asking if he was finished. He had to let her know he was still eating and she returned his plate. After he was finished, the waitress wished his son a happy birthday while she brought the check. You would think that after spending hundreds of dollars on a meal, the restaurant would give a birthday gesture. After seeing previous reviews where the restaurant printed menus with congratulatory notes, we were severely disappointed with the simple "happy birthday". After looking around, my boyfriend's son even said "next time, I hope I get a chance to sit in the River Room so I can look out the windows at the river. The food was lacking and service was just as bad. Not worth the price. read more

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When my family decided to meet in Savannah for Christmas there was no question where we would go for Christmas Eve dinner. I booked the reservation at Chart House Savannah 45-60 days in advance. It was totally ruined by the arrogant, nasty, rude General Manager HOUSTON J. MURRAY. There was a limited menu which I do not recall it being posted when I made reservations. When I expressed my disappointment to the server she immediately asked if I wanted to speak to the manager (it must be common these that guests at this restaurant are not happy). HOUSTON J.MURRAY came over and was insistent that it was on the booking site and his voice and mannerism exuded disdain. I have been to Chart House all over this country, the most recent a fantastic experience at the Monterrey CA location. I've been to this one in Savannah probably 10 times over the last 12-15 years. I'm sure HOUSTON J. MURRAY has a place in the restaurant business but I'm thinking maybe a Waffle House or Kentucky Fried Chicken. You would think he could bring himself to say "I'm sorry there was a misunderstanding". But he couldn't bring his self-absorbed self to even go there. read more

Our hotel recommended Chart House. It's right on the river in a historic building. We were able to walk in without a reservation (on a Tuesday night) and had a very short wait. Our waiter, David, was amazing. Besides fabulous service he shared some history about Savannah with us. He is incredibly knowledge and personable. The food was fabulous. We are only here for one night and WÉRE so happy we chose Chart House. Highly recommend! read more