My first time ordering from Charo Chicken and it won't be my last. I was going to order online for pickup and had a question. I called and the phone was answered politely by Carlos. He answered my question and then asked what I wanted to order. I was shocked, i didn't realize you could still place an order for and pay at pickup. I ordered the chicken quesadilla and paid $2 extra for sour cream, guacamole and pico de gallo. He said, 10 minutes. I arrived approximately 10-15 minutes later and it was ready!. The restaurant was brightly lit. A nice wall menu and a menu on the counter. They have weekly specials that include a beverage. They even have outside seating. My the chicken in my quesadilla was flavorful but also dry ( the reason for 4 stars) The guacamole was good. I will go back to try something different. Carlos did provide great customer service. read more

Lemon garlic chicken to die for . The sides are delicious, flower tortillas on point. This place is way better than pollo loco better than many other chicken places. Highly recommend. read more

A must place to visit when we're in town! Moves out of Long Beach 8 years ago but I always crave this place! I love how they are consistent with their dishes and I come back to what I missed ... thank you for the consistent flavor and great customer service. read more

Charo Chicken - Mexican Near Me - Long Beach, California

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Returned for the DoorDash BOGO Giant Chicken Burrito deal. I got double beans and no rice again. I love their chips; I just wish the salsa was hotter. read more

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I've been coming to Charo Chicken for 15+ years, and it never disappoints! Their flame-grilled chicken with the lemon garlic butter sauce is incredible.I always get extra. The garlic mashed potatoes and Giant Burrito are also favorites (ask for extra tortillas to make mini burritos!). The staff is friendly, especially Carlos the manager, and the service is always great. Highly recommend for delicious food and a welcoming vibe! The parking lot was recently remodeled, and parking is much easier. I love the facelift. Pricing is reasonable read more

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I love the location of this Charo Chicken in Long Beach because they have great parking for pickup. Therefore, I am in and out quickly. Plus, the staff is always friendly and quick with service. The other great thing is that Sprouts is close by so if needing to do grocery shopping real quick, it's close by. Inside the restaurant, there is a few seating areas and also available seating outside. I will definitely keep coming back here. read more

I ordered a four piece chicken combo with two sides. My sides include black beans which were good, and garlic potatoes which were soft with a hint of garlic. The four piece spicy chicken was incredibly delicious, and a chicken was prepared with perfection and they were all spicy. Love the spicy flavor. read more

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My first time ordering from here and I will not be going back to El Pollo Loco this place rocks. The natural chicken is phenomenal. Potato salad is great the Charro rice also very flavorful and phenomenal. The corn on the cob needs a little work but that's OK. This place is really good and deserves the five stars. I'm giving them. read more

Sadly the food has gone downhill in the last few years. I've been a customer since it opened. Sunday night I called and the phone just rang and rang and rang. Then it cut me off. After 4 attempts someone finally answered the phone. The phone was answered by Lupe who was almost impossible to understand. I called about 8:00 p.m. and my order was supposed to arrive 8:45 to 9:00. It never arrived. I was busy working and it was almost 10:00 p.m. before I realized my food had not arrived and it was late . I called but I guess they were closed. On Monday I tried calling back it took three times to get someone to answer the phone this time. I asked for the manager. The employee said yes I'll get him. Before she went on I asked for his name. Then she said oh well the real manager's not here I can give you the shift cook. That made me a little upset because if I hadn't asked for a name she would have given me someone who wasn't the manager. Then I told her how do I get to the corporate office. And she says will you want to talk to Moe. I have spoken with Moe years ago. So I asked how to reach him she put the phone on hold and then the same Lupe that took my order the night before came on the phone. I sent two messages through their message center without response. The internet said that the Seal Beach store was also considered a headquarters so I called there. I spoke to a young man who did not seem to know what he was doing. I guess the Paramount Boulevard store used to be the actual headquarters but it's now closed. Now I have a $36 charge on my credit card and never got dinner on Sunday night. I never even got a confirmation text on my phone so I don't even know what my order number was. read more

I tried Charo Chicken in Long Beach for the first time this past Memorial Day and their cashier Antonio provided the BEST SERVICE I have experienced at any restaurant hands down! He is super friendly, courteous, patient, and helpful. My family and I will be lifelong customers thanks to Antonio's great customer service and Charo's great food. All you need is Antonio for customer acquisition! I highly recommend! read more

This place has the best damn lemon garlic butter chicken ever!!! I eat here at lease once a week. What I like most is you get a lot of bang for your buck and they give you nice size portions I literally can have food left over for lunch the next day so worth it delicious and the service is always pleasant. read more

I got two "giant burritos" which were not big at all. I got the extra beans with steak. It was good but it didnt have enough steak. Also the size of the burritos were medium at best. Ive had their chicken and its great I recommend it but the "giant burritos" are disappointing. read more

This was my first time eating and ordering from here. The ordering process online was pretty simple and easy. You can only order a canned soda online, but they do have fountain drinks in the restaurant. The food was better than I expected. The fries were seasoned perfectly and all the food was made fresh. There is seating inside and outside for dining. read more

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Looking for take out because of course I'm out of town, so there were several places in area and this place look like it was what I might try. After looking at the photos of the food and waiting for my order and then watching all the take out delivery people one by one picking up the orders I knew I was in for something special. My beloved loved her chicken bowl and I with the spicy steak, fabulous! Everything fresh. WOW! Plenty left for the next day as leftovers. read more

Charo Chicken - Charo spicy steak bowl - Mexican Near Me - Long Beach, California

The sauce on the char broiled chicken is amazing. Service is efficient and prompt, and I appreciate the cleanliness of the premises. Consistency is important to me, and I am able to count on it here. read more

Good chicken and came out piping hot. I didn't taste much of a char and it was a little dry, but one thing I didn't care for...mother effing salty...wow! read more

Came here to try this place out because I had heard good things. The staff were friendly and explained the menu items to us. We got (2) Big Burritos with shredded chicken and it did not disappoint. It's like El Pollo Loco vibes but without all the sodium from what I gather. I recommend and definitely will return to try other menu items. read more

Once again... ordering on Yelp is NOT the way to go unless you don't want your sauces to come with your food! This is the 2nd time I put what sauces I want for each order. And guess what I got??? Nothing but salsa for the chips! Like ‍ why have a section for additional information or special requests if YOU'RE NOT GOING TO SEE THE REQUESTS? I prefer ordering food online vs phoning it in cause then there can't be any discrepancies on what was heard. But Apparently online orders like to NOT add your specific requests. Maybe make a section so we can add what sauces we want with our meal? Or do you think people don't eat their food with any sauces?! Come on Charro/ Yelp/ GRUBHUB!!! Be better!!! Annoyed because fool me once shame on you, fool me twice shame on me. AND I'm pregnant so yes im hangry! read more

Charo Chicken - Chicken quesadillas with NO SAUCE why?!? - Mexican Near Me - Long Beach, California

Fire! Ever time I'm in Long Beach, this is a must have stop for me. Chicken is so flavorful omg lol I love it. Beans is bland but who cares lol read more

1st time here. Delicious!!!! Will be back. Didn't even know about the mashed potatoes and will def try them next time. read more

Tonight we were going to Popeyes and I decided on charro , I've never had a complaint other than the big order we had at work and the driver was at fault but manager took care of it and we were happy - now tonight was disappointing the rice was awful and the pinto beans super hard ... chix was ok everything just seemed not so fresh maybe because it's almost closing but that's uncalled for ... this is usually my favorite even over elpollo but tonight was off for some reason-I just I should be glad the customer service was great .. I feel bad because my friend wanted Popeyes and I said charro and ended up disappointed-please do better food is not cheap anymore!! read more

Still delicious, consistent, and customer service is amazing!! My go to Charo Chicken. How can the chicken be any more tender at every visit ? 5 star for sure !! read more

I ordered a steak burrito and not only was it falling apart because it wasn't wrapped right, but there was no steak. It was all rice. Nothing else just rice and a little bit of steak. This place should not be selling burritos if he sells them all like that. No flavor and nothing but Rice! They weren't even wrapped tight when I opened it up It just fell apart. It seemed like they were just wanting to get rid of them. I would prefer Del taco or Taco Bell for a way better burrito which is a sad thing to say. And when I went in there, the person who handed me the burrito looked like he shouldn't be working in the shop!! He might've been the owner. I'm trying to show him my order and he's asking me my name and I'm showing it to them and he still didn't believe me after I showed him the phone. This is one of the worst burrito's I have ever had and I wish I was being dramatic. I would I never eat here again. Absolutely never, even if it was free! Save your money and go to hole mole right up the block. Such a disappointment! Do better! read more

Food was not as expected , got the giant burrito with steak and my friend got the bowl and we had food poisoning for 2 days after I do not recommend this place, feels like the meat isn't real and everything looks like dog food read more

I'm sure people had good experiences, but not me. Service was good. But I felt like I was in the Sahara Desert with how dry the chicken and baked potato were. And considering the price, I wanted to enjoy something about this place. Thank you friendly workers, but the food was just too dry, underseasoned and I can't give more than one star for this place. Bbq sauce ruins the chicken tbh. read more

I like the spicy tostada with chicken, the walnut cranberry and feta cheese salad with champagne vinegarette and the fajita burrito with chicken a lot. Both are a healthy meal. Delivery is fast through yelp, typically 40min. I used them all the time when I had Covid. Ambiance at the restaurant- its street taco, si I prefer delivery. When I say four stars, it's like fast food but better and more healthy. read more

great chicken and sides offered, sometimes super crowded so extra wait time . but generally our go to lunch place after the beach.

I'm never disappointed when I come here! Chicken is moist and tasty. The beans have a nice flavor and the salsas are good. Everything is so flavorful! I wish there was a Charro where I live read more

Charo Chicken - My chicken fajita bowl. Delicious - Mexican Near Me - Long Beach, California

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Excellent food. We have been eating there for years. We highly recommend. Their chicken is the best.

Always a good experience! Always fresh and affordable! Great staff and just overall a favorite spot!

Order takeout and The Chicken was like rubber and corn looked like plastic the tortilla seemed undercooked and we're all stuck together. Only thing that was edible was the mashed potatoes and beans and coleslaw. What a waste of money. I attached the receipt. read more

Charo Chicken - Receipt - Mexican Near Me - Long Beach, California

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Twenty five years later we introduced this place to our son. He loved it! This was our favorite place while attending college. Still in the same place and same great taste! And the bonus, they have orange bang!! read more

I ordered a four piece chicken and Cajun corn. Extra lemon/garlic.I got the chicken, no extra lemon garlic. And to make it worse, the corn had NO seasoning!. read more

Been going here for 20 years whether it's the seal Beach location or the one by the traffic circle always good always consistent. The flavors are great. read more

Get the spicy sauce on the side it's awesome if you enjoy a mild spice flavor. Service was lacking no one greeted me or asked if i was ready to order yet. Place was clean. read more

Charo Chicken - Menu April 2024 - Mexican Near Me - Long Beach, California

Moe was very understanding of my experiences and has changed their sanitizing procedures. Although I still live ridiculously far for some garlic lemon chicken, I think I'll be dropping by again in the future -- hopefully, by then this COVID19 thing will be a thing of the past! read more

The first time I tried this spot it was through Delivery. I didn't know what to expect but the food was amazing. I had the spicy tostada with grilled chicken. I went back a couple more times to try the rest of the menu and it didn't disappoint. The food here is a bit similar to what they have at pollo loco but bigger portions and better marinated. The grilled and shredded chicken is really good, great with the garlic butter. The rice and beans are really flavorful. The employees have always been good to us, I haven't had a bad experience. The place is on the smaller side so I like sitting outside. It's on the back side of the shopping center, just find the big 5 and it's a couple of doors down. If you're into grilled chicken and that style of Mexican food but you're sick of places like pollo loco, give this place a shot. It's a few dollars more but worth every penny. I'll definitely be back for more. read more

Food is always high quality and continuously delicious. Love how they have healthy options that still tastes like a cheat meal haha. I love the apple walnut salad! My go-to!!! read more

This is to update the review for the customer service of this restaurant. The manager Moe contacted me immediately after my review and assured me that the dry chicken isn't their standard and offered me a coupon to try again the same meal. I would say for customer service alone this is the best customer service I've ever encountered for the past 4 months since Covid 19 started. I would say it is amazing to see this local business is trying their best to still keep up with their standard regardless the hardship of restaurant business during this pandemic. I will definately come back again and try their chicken and other stuffs too. I appreciate very much businesses like this and will definately support them. read more

Charo Chicken - Half chicken. A bit on the dry side. - Mexican Near Me - Long Beach, California

Very delicious. The chicken was very flavorful and juicy fresh. The size were excellent. The amount of the serving was great for your price a very clean establishment, friendly staff. read more