Food is excellent! Walk in, order at the counter and find a seat. Fountain sodas, pickles and condiments are self serve. Staff is very friendly and helpful. The place is always packed with people, especially on the weekends but plenty of seating. You have to get the garbage plate! My favorite is always with the home fries, red hots and Mac salad. Put the hot sauce meat sauce all over it and a side of sweet pickles and it's perfection! My son had fries and chicken tenders but after trying my garbage plate he left the fries and chicken tenders alone. My husband played it safe with a bacon cheeseburger. Honestly it was more like a smash burger and bacon was cooked to perfection; nice and crispy. He did get the hot sauce meat sauce on the side and said it elevated his burger. I know in Rochester there's garbage plates everywhere because it's what Rochester is known for and I've tried many places but Charlie's wins, hands down. Highly recommend. I will be returning! read more

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Charlie's is my favorite Rochester burger place but not this trip. I ordered onion rings and got fries . I ordered 2 Charlie burgers and they undercooked and not Charlie burgers. As this was a take out I didn't notice until I got back home. read more

A Webster classic that's one for the books and a must added place to stop when in town for a burger. Staff are always friendly with memories that amaze me each time I'm there (IYKYK) and the food is always delicious! When eating, it can be sloppy and mess but I think that only adds to the experience. Fries and onion rings are crispy and steaming hot, and pickles come in buckets were customers can help themselves. Plenty of off street parking and seating. Great spot for lunch! read more

Good food and lots of it for a reasonable price. Friendly staff that are very attentive. If you're looking for something fancy, this probably isn't your place. If however you're looking for a great burger of some basic menu items that are done well, look no further. read more

Decent food in a order at counter and pickup when ready environment. Prices a bit high and chicken tenders are too crunchy but burgers and fish entrees are very tasty, especially the Charlie burger. read more

Best burger joint around. Their crinkle cut fries are so good! We got milkshakes, we tried the strawberry the chocolate and the cookies and cream, and my God they were so delicious. Their burgers are absolutely amazing. If you haven't been here, they have these huge vats of pickles, both dill and sweet pickles that you can keep refilling at your leisure throughout your meal. This is something I have never seen before and going forward will be disappointed by every burger joint that does not do this. Seriously try a milkshake! They were unbelievable! read more

Charlie's Restaurant - Milkshakes - Seafood Near Me - Webster, New York

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I came here to try a Rochester original, the garbage plate. The restaurant was clean and staff were friendly and attentive. Charlie's had a timeless vibe and decor. The garbage plate was excellent and lived up to the billing. The flavors of each of the ingredients (cheeseburger patty, macaroni salad,home fries, meat sauce, ketchup, and hot sauce) seamlessly blended and complimented each other in an unforgettable explosion of flavor. Don't knock the garbage plate until you try it, it is a unique unforgettable dining experience. read more

Charlie's Restaurant - Garbage Plate - Seafood Near Me - Webster, New York

Well, it's an Americana diner. It's been here for a very long time. To be honest, it's tacky and very outdated. I'd say the mustard yellow and brown vinyl everything is hard to overlook. It's flat out ugly. Paid $8.29 for a mushroom Swiss. The burger was VERY thin and overcooked. Canned mushrooms and processed Swiss cheese. But the bun was nice and overall lacked flavor but for the Americana burger lover, you'd prolly like it. We also ordered onion rings. They were greasy but nice and crispy and not over breaded. They were $4.59 which seems high for onion rings. Condiments were self serve at a table up from to get packets of condoments. Sorta weird. They still have all the Covid plastic barriers up too. Also weird. Covid was 5 years ago. We ordered at the counter and it was delivered to our table on a plastic tray and paper plates...ugh I think the server was likely an owner. Ultra casual tye doe shirt and nice positive attitude. Overall, I'd likely not recommend this place as it's not the kind of place I usually go. But husband had nice memories of his past there. So, if ya like a greasy spoon at reasonable prices, perhaps worth a stop. I just won't be back. read more

Always great food and service. A staple for Webster that's first on my list every time I'm in NY.

Passing through and wanted to try something local. This was a great choice Friendly service and the food was great We had the steak sandwich and a cheeseburger read more

I've been going to Charlie's in Webster practically since I was born! Charlie's has one of my favorite "Rochester-Style" burgers, the Charlieburger. Always ordered on a hard roll with everything on it. Yes, it's a bit messy to eat, but that's just part of the experience! Their hot sauce is great, too. Charlie's also has one of my favorite "trash plates" in Rochester, and their plate sauce (different from their burger hot sauce) is amazing...it really has a kick which I love, and they don't skimp on it either! The service is always friendly and super quick, and I'll never understand how they remember your order, and always get it right without writing it down...I'm always impressed! The free vats of sweet and dill pickles are a great bonus...not sure if they're homemade or not, but they have always tasted the same, and I've never found anything quite like them. And they have fountain Loganberry drink...my favorite! Writing this review has me craving a plate from Charlie's now...guess I know where I'm going for dinner! read more

Charlie's Restaurant - Charlieburger, onion rings, lots of pickles and a side of hot sauce. Yum! - Seafood Near Me - Webster, New York

I read reviews on here about their Impossible garbage plate, so I had to go try it! I am vegetarian, and have never had the typical meat sauce that goes on a garbage plate. So I ordered it plain with the impossible meat sauce on the side. Thank goodness I did because I am not a fan, lol. My husband ate it and said it tastes like garbage plate sauce, so there was nothing wrong with it. Just not my taste. The garbage plate itself was good. The Impossible burgers were a little thin. They could have been thicker. The fries were ok, and the mac salad was good. It was a very good price for an Impossible plate though. And it came with a drink. My husband got a double mushroom swiss burger and also liked it. Ordering online was easy. And when I got there they had curbside pickup, so I didn't even need to get out of my car, which is always nice. We'd both go back. read more

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What has happened to my beloved Charlie's? Went today for a burger and what I got was terrible. It was so thin , half the thickness of a Burger King hamburger. It was also tasteless . I had to remove the roll as that's all I could taste . Very sad about this as Charlie's used to be such a great place. read more

The food is excellent and the service is excellent. We go back often. My friends and family love the food as well.

Charlies has some of the best garbage plates in the city! We live out of state now but make it a point to stop here every time we come back to Rochester. Also a bonus - they have vegetarian plates made with beyond burgers. They even have a veggie meat hot sauce! Super super exciting, as I can only think of 2 other restaurants in town with vegetarian plates (Red Fern & Dog Town). read more

I've been a Rochester native my entire 30+ years of living and I know a good garbage plate. As someone whose now been vegan for close to 10 years.. I gotta say there hasn't been a single place I recall having an official vegan version of this Rochester staple. The only place that comes to mind is New Ethic Pizzeria, but unfortunately they have extremely limited hours, so when I realized Charlie's had a vegan plate.. I knew I needed to go try it. Especially since they open early and close late ! I ordered the vegan half plate. It comes with vegan mac salad, home fries, and a single impossible patty. Impossible is my favorite meat alternative so I'm thrilled they had it over Beyond. I also dressed mine up with the standard ketchup, mustard, onion, and a side of their vegan meat hot sauce. You MUST get the hot sauce. Then make sure you stop over at the pickle area for loads of pickles too. The plate was the perfect vegan plate. Seriously. I couldn't have been happier and more satisfied. It's also ALOT of food, more than enough for a second meal. I've already been back here twice to get the plate, and I will continue to come back for it. I don't think the other locations have this on their menu, but I could be wrong. Either way, worth coming to Webster for it ! We ate inside, which is your typical fast food burger vibe. Super friendly staff and the food was ready pretty quickly. Can't wait to come back. read more

I haven't been to Charlie's in quite some time, at least 15 years in fact...not because I don't like the food here or anything, because their food was always delicious. Just because it's quite the drive for me and when I'm hungry I prefer to get something a little closer. So what has brought me back to one of my childhood favorite burger joints? Vegetarian Garbage plates!!! I have recently stopped eating meat this past year..about 5 months ago to be in fact..and I swear it has put my diabetes in full remission. Anyways when my brother informed me that Charlie's had vegan garbage plates..I knew we had to try them. I'm literally in the middle of eating it right now as I write this review. That's how good it is...oh my goodness it's amazing...it doesn't even taste meatless...like seriously! How in the fudge did they create something known for being a meaty, fat filled tasty carnivores dream, into a meatless, plant based, vegetarians reality!? Seriously..if you are meatless, plant based, or just trying to cut back on meat...try this "Full Plate" from Charlie's...I'm having a moment with my meatless garbage plate. *_* read more

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We have been in Rochester for 7 days now and have eaten there 6 days!! Onion rings bomb! Milkshakes bomb! Charlie bomb! Garbage plate double bomb! When we come to Rochester this is the first place we head to in Webster! read more

The garbage plate war in Rochester is a real thing now. Growing up in Rochester there were not many locations for a plate but now they have multiplied ten fold. I used to live in Greece but my parents moved to Macedon so I have begun to grab garbage plates in other corners of the city. Charlie Riedel's is kicking some serious butt in this garbage plate battle royal. They have fast service, ample parking and are located in a nice area. Most importantly their plate is amazing. The sauce is killer and every element is spot on. Their plate is slightly more expensive than the one in the city but they also give you a bit more of everything. The burgers are bigger and the sides are plentiful. I don't want to turn my back on the original but this garbage plate connoisseur is seriously impressed by what Charlie and company is putting out! read more

Charlie's Restaurant - The Charlie plate. 5 stars without a doubt! - Seafood Near Me - Webster, New York

Great variety of food options with fantastic counter service. The girls place orders by memory from what you tell them. Above normal burger joint. Love this place read more

I am visiting my brother's family here in town for the week and this is my second visit. I have to tell folks who want to get a quick lunch/dinner that this place is really, REALLY good at what they do. I have been here at least four times in the past two years when visiting and each time I have gotten the same thing. The garbage plate. It's iconic Rochester, since the days when I went to the U of R and would head over to Nick Tahou's Hots and get this along with a hundred of my drunkest fellow students. It's a western NY staple and it still delivers. Here at Charlie's they offer you options. Who doesn't like choices? I go with the cheeseburger plate- two open face cheeseburgers cooked to perfection, with mustard, onions, banana peppers (not something I would have chosen 20 years ago) and their famous hot sauce (I wish they would bottle this up and sell it!) along with my two sides- which has evolved from mac salad and home fries----now tater tots because I need that nostalgia. The plate is $11.99, and is served in a styrofoam dinner box so if you're not going to eat it all you can close up the box and take it home with you. It is definitely more expensive than 20 years ago, but I don't mind. It's a CRAP-TON of food. More than enough for your drunk, hungry party animals, or the working man who needs a hefty portion to make it through their day. Comes with a drink- they have Pepsi fountain drinks so I chose the diet Mountain Dew for the classic 1990's meal. It's two hours later and I am pretty sure I am not going to need dinner. They offer two types of pickle chips to supplement your meal with some acidity...and have little plastic cups (with LIDS, too!) to take some extra pickles or ketchup/mustard with you to your table or home. The little touches are what help take this over the top. I miss being here in Rochester as I have lived in Chicago for 20 years now. But each and every time I visit family I will be back, because this is exactly what I love to remind me of what I remember of "home". The people, the weather, the food...and family. The service is spectacular here. They are ready for the lunch rush, dinner rush- you're not going to wait long for anything here. Also see that they sell ice cream (Gifford's) but I can't even imagine putting anything more down after the plate. WORTH THE VISIT. Try it, you may love it! I certainly do. To the fine folks of Charlie's- if you ever think about packaging your hot sauce, or even your pickles for sale- I am an experienced packaging specialist and would love nothing more than to help get you some retail business because I know that you're going to KILL it. Who wouldn't love "hot sauce" flavored potato chips or a jar of pickles for their home? What about pickle brine bloody mary mix? I can only think of dozens of ideas to continue to expand the legacy of Western NY. Let's do this! read more

Charlie's Restaurant - My amazing cheeseburger Plate (2) - Seafood Near Me - Webster, New York

Tried 3 different Garbage plates in the area. Charlie's was great. The burger patties are def the best in Webster. Homefries were perfect. Mac salad had the right amount of sauce. The meat sauce could have had a bit more of a kick. Overall, would eat again. read more

Charlie's Restaurant - Italian Sausage Plate (2) - Seafood Near Me - Webster, New York

Really liked my garbage plate!! I am gluten free and was accommodated nicely. I do wish they had a Mac salad alternative to help balance the hot garbage plate components. Perhaps cole slaw as a substitute? I am not sure what they have in terms of substitutions. Also, great bang for your buck. The plate made great leftovers the next day. The staff was very efficient, especially given Covid regulations. However, I have docked a star because the experience ordering was not great. I informed the waitress that I had never been to Charlies nor have I ever had a garbage plate. She gave me a menu and asked if I was ready about 20 seconds later. She offered no suggestions for substituting the mac salad. Also, she expected us to know what we wanted for toppings even though that was not mentioned on the menu anywhere--apparently mustard, onion, and hot sauce (which is meat sauce) are the topling options. I had just wished she took a few seconds to explain garbage plates considering I told her I was unfamiliar with the menu. Not a huge deal but I want to give that feedback. read more

Charlie's Restaurant - GF friendly garbage plate (no mac salad) - Seafood Near Me - Webster, New York

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I have heard rumors of a garbage plate so I was intrigued. Ordered the cheeseburger plate. Many options for toppings available I went with meat sauce ketchup mustard. So delicious! Very large serving of food so be prepared! Will definitely go back! read more

Delicious food, comfy atmosphere, kind employees, make Charlie's a favorite for us! Looking forward to enjoying it again soon.

So good! Love the burgers, pickles, hot sauce! Nice, casual atmosphere. The onion rings are another favorite.

Food is great we love eating there or getting take out. But for some reason they no longer write up the orders and whoever takes your order never remembers what you requested so the order ends up wrong or they constantly ask what you wanted. That's my only complaint read more

GONE DOWNHILL!!!! This used to be my go to place. Not anymore! I ordered a "marinated" chicken sandwich. IT'S NOT MARINATED!!! It's dipped in Italian dressing before grilling! That is not marinating. by any stretch. The piece of chicken was about 1/8 in thick! At over $7 you think they could spare it?! Owners daughter didn't seem to care. 2 others with me . One got a cheeseburger which looked like a thin sheet. The other got an Italian sausage Patty that was "pink" inside. Owners daughter explained it stays pink because of what's added to it! I thought pink slime was a thing of the past!! Don't waste your $$$$. Prices up and quality/good food went down read more

Nice restaurant and a local fixture here. However the fish fry was not the quality jI expected. The fish was not fresh, and I suspect the fillets were frozen. read more

Extra! Extra! Riedel about it! Local Rochester burger chain makes delicious Charleyburger! Owner is a Unicorn! Unicorns are not extinct after all! Extra! Riedel about it! Riedel about it! Charlie's is a Riedel wrapped in a mystery inside an enigma. If you'd like to be inside my enigma, then give me a call after you're done riedeling this review. What to get: Charleyburger What not to get: Charlie The Unicorn shares on the stock market. That was so 5 years ago What else not to get: A Narwhal The Charleyburger is one of the best burgers in America. Okay, I can't back that up but it's definitely one of the best in Rochester, and Rochester has some of the best fast food burgers in the country. They're cheap, they're wet, they're spicy, they're tasty, they're filling. They're original. They may someday be extinct like a unicorn. What do you mean a unicorn is not extinct. Of course Unicorns are extinct. Have you seen one lately? In real life? Exactly. Duhhhhhhh. I stopped here a couple of weeks ago and ordered a wonderful burger covered in extra meat sauce. I lovvvvvvved it. One of the best things about it is that the meat sauce is so spicy, it will blow your head off. Another great thing about it is the price. It's well under $5, and it's huge! Not as big as, well, you know, but it's still really big, hot, wet, meaty and tasty (just like... well you know). What do you mean, you don't believe me? Are you a non-believer? Shun the non-believer! Shunnnnnnnnnnnnnnnnnnnn-naa. Service was just okay. The place was exceptionally busy. I had a nice time here, eating my burger among the humans. I mean the people. I didn't mean to imply I wasn't human. That's a secret. I mean a lie. Never mind. If you drive a little North West of this you'll cross the Irondeqoit Bay (or whatever it is) on a bridge. They you can eat your burger as you cross and say "We're on a bridge (eating) Charley (burgers). You're welcome. Definitely one of Rochester's best burgers and make sure you get it covered in meat sauce. And add all the trimmings that you want - they're all free. And they make really weird corn here too, you may want to try it. It's called "Unique-corn." read more

Charlie's Restaurant - Never go in the direction an arrow tells you to. My rule for life. (Smash) - Seafood Near Me - Webster, New York

Webster staple! One of my favorite places to get a cheeseburger! Service is always quick and friendly!

Some say Nick Tahou is the best because it is the original. It is not. Charlie's has the best plate.

I cannot say enough good stuff about Charlie's.. I mean they legit have the best food ever for as long as I can remember I love the fact that there are people working there from over 20 years ago... says so much about a company. The order takers can usually explain the menu in regards t dietary restrictions... but perhaps have it posted too.. when gf and dairy free folks can order. No matter what, you are the best and thank you for every memory I have about being in this place. read more

Fairly solid place for a garbage plate. All around great spot for boys type of food 9/-0

Awesome burgers. Haven't been there in a while because of Covid but planing to very soon

Was there not too long ago and my sibling got food poisoning from the fish. Do not recommend

I can't believe I haven't written a review of Charlie's...I have been enjoying their wonderful food for years...Okay so if you have never been there it's not hard to find, it's just a few short doors down from Delta Sonic on Empire Blvd...Plenty of parking and seating both inside and outside when the weathers nice...The menu is pretty much the same as any other burger joint, but the quality and the friendly service is what makes this place a cut above...It's sort of old school but I'll take old school any day over bright plastic colored décor and a unfriendly and snotty staff...So as far as the food goes you can't go wrong with any dish...Killer cheeseburgers and mind blowing fish fries...The meat sauce is top notch and there's even a free pickle bar complete with other condiments such as ketchup and mustard...When the kids were younger we would get the kiddy meals and believe me an adult could easily have this and be satisficed...The prices are like most places, a reflection of the times, BUT you can't go wrong spending your hard earned cash at the restaurant... read more

Went here because fish fry was raved about. Service was friendly. We got fish fry which was definitely not as anticipated, not sure why rated to high. Ambiance was very loud, very boisterous. If I ordered again I would order to go. They did have endless pickles which is why I rated a 3 and not lower read more

Gottas love the Charlie Burger... since the closing (and demolishing) of the Charlie Riedel's in Victor, I'll have to either hoof it to Webster or go to Canandaigua for a fix. I don't frequent this Charlie's as much as I used to, but it is my favorite. Great food, always fresh & tasty! Their hot sauce is quite different than that of Empire Hots & Nick Tahous. It is more tabasco based, which might put some "plate" purists off. if that intrigues you, however, chow on! read more

Charlie's Restaurant - The Charlie Burger! Accept NO substitutes! - Seafood Near Me - Webster, New York

A great place for a burger with Rochester style hot sauce, fries and other burger joint local favorites. Counter service, free pickles, and a "life is easy" ambience. read more

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