I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

H-Town installed the air conditioner unit for my business and believe me it was not an easy task!…read more Yet no matter how many times they had to work on it they did it with professionalism, they were courteous and polite from the owner to the young lady to the repairmen!! I highly recommend! Carla Franklin

Like always in Houston, I was having HVAC issues, and like always, my first call was to Anthony at…read moreH-Town AC Repair. Once again, he went above and beyond. He answered my call well after business hours, had me send him a few pictures of my attic and the problems I was having, and walked me through exactly what was going on and how to fix it. He didn't rush me, didn't try to sell me something I didn't need, and took the time to help me on his own time. My previous review honestly didn't do these guys justice. Anthony saved me a service call, saved me money, and gave me and my wife a piece of mind. It's hard to find companies, like H-Town that genuinely care more about helping people than making a quick buck, but that's exactly what I've experienced every time I've worked with H-Town AC Repair. If you're looking for someone who's honest, knowledgeable, responsive, and willing to go the extra mile, I can't recommend Anthony and H-Town AC Repair enough. They've earned a customer for life.

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

My first time using H-Town and I was very pleased. Great service, field tech, and cost…read more Definitely recommend.

Great, amazing professional service! Thank you so much Claudia for making my appointment so quickly…read moreand seamlessly. Sergy, thanks again for all of your help. I will definitely have you back to replace my two other bathroom commodes. Well done team thank you

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge did a great job on my Samsung refrigerator ice maker. Unlike the other companies that…read moreanswered my inquiry, it was a human--Jorge--and willing to discuss options and pricing before he came over. He was at my door in a few hours after our conversation. Jorge went through the issues step-By-Step with me so that I could see that the repairs seen on the internet/YouTube didn't apply/work. Therefore, I had to get a new unit which is not cheap and reinforced that Samsung makes lousy ice/water units for its refrigerators as others will attest on the internet. Bottom line, great customer service.

I cannot say enough great things about Geovanny with City & Beyond Handyman Services! He recently…read morecompleted my master shower renovation, and the transformation exceeded my expectations. I'm 6'1", and since purchasing my home in 2015, I've never felt comfortable using the master shower because it was simply too small for me. I primarily used my guest shower because it offered more space. I can literally count on two hands how many times I've used my master shower over the years--and since I don't take baths at all, the tub was basically wasted space. When I explained my vision to Geovanny, I told him I wanted to remove the tub, extend the shower, and create a spacious, spa-like feel. Boy, did he deliver! He took the vision I had in my head and brought it to life beautifully. The new shower feels completely different--open, comfortable, luxurious, and exactly what I wanted. The renovation did take longer than we initially anticipated, but the finished result was well worth the wait. Quality work takes time, and I'm extremely happy with the final product. I've worked with Geovanny on several other projects throughout my home, and he delivers top-notch results every single time. He has definitely become my go-to person for home projects. 10/10 -- I highly recommend Geovanny and City & Beyond Handyman Services, and I will absolutely continue using him for future projects!

I requested a paint job for walls and ceiling for a standard 2-car garage that is 24x24x9 in size…read more Geovanny was fast to respond with a quote and I appreciate that. He quoted $3000. Hard pass. I recommend shopping around. Other local companies with great reviews were 1/3 of the price while also doing prep work and using quality Sherwin Williams Duration or Cashmere paint. So they may have quoted me high because they didn't want the job or they use unicorn paint. They were transparent and upfront about the cost and quick to respond, so I'll give them that.

The worst possible situation is when your doing laundry two days before Christmas and a major leak…read moreoccurs. To make matters worse family is on its way to visit. We called Right Choice. Told them it was a serious issue and if anyone could come by on the 23rd. Without hesitation we were told Travis would be there within the hour. First off, Travis was courteous and knowledgeable. Took his time to trouble shoot. Found the problem and cleared out the issue. Epic save for Xmas weekend. After it was done, Travis went around to see if there were any other troublesome issues. Shared them but wasn't pushing to fix. Another plus. They could've charged and arm and a leg to have him come out. But it was reasonably priced and will be used again.

We called them a year and a half ago and were very happy but the latest visit seemed too expensive…read more Two years ago they replaced a whole toilet for $229, which was great, so now charging $125 just to tighten the toilet pump seemed like too much. The guy was great (friendly, professional , knowledgeable and punctual), he checked everything for potential problems, so there's no problem with the quality of the work or customer service, but for something that simple the $60 visit charge should have been folded into the labor costs.

Very quick to answer the call and come out on short notice! They did a great job explaining things,…read morenext steps to prevent problems in the future, etc.

Great prompt service and gave me options for my repair. I will use Cooper Plumbing again.read more

Project: Water Heater Installation…read more Alex was professional, arrived on time, extremely experienced and polite. He was scheduled for a repair on various items relating to gas. After the diagnosis, he made a few recommendations ... not an upsale but a requirement due to the age of the unit. Ultimately, a new water heater was installed plus other items. The project was completed in a timely manner. They cleaned up nice and hauled away everything. After a few months, the inspector reported the water heater was manufactured in 2005 and hence, out of warranty. I contacted Alex and he responded. It turned out the inspector made an error which resulted with incorrect information. The unit was manufactured in 2025. This goes to show you Alex will not ghost you after the work was installed and invoice was fully paid. He will help you with whatever you need after the work has been done and paid for. That says a lot about the business and its integrity. Character counts! I highly recommend Alex! You be glad you did!

Great service, reasonable pricing, professional, came on a urgent last minute request and fit me…read morein. I will use them again.