1. JR Plumbing

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Richmond, TX

JR Plumbing

3.3 (21 reviews)
Open • 7:00 am - 11:30 pm

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Services - JR Plumbing

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

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Jennifer C.

Raymond and crew came out July 10 and overcharged for reinstalling a toilet. It's over 2 weeks later, and still no invoice or warranty. What they did right: 1. Raymond responded on the phone right away. Came out a few hours later on a Saturday. His crew came by an hour and wrapped up in less than an hour. 2. Raymond was fairly patient on answering questions, easy to understand, and had a part 1 & part 2 plan if the leak was not resolved. 3. The toilet leak fixed. Why I'm giving them a low review (with screenshots to supplement) 1. Raymond charged $250 to reseat a toilet with two wax rings. In total, those two wax rings and caulking definitely cost less than $10. It took ~30 minutes of labor so I suppose the hourly rate was $200+? I would understand a weekend surcharge, but that is still overpriced. 2. Raymond was fine with me paying with credit card, and said to give him a call to pay after the service if his crew didn't have a processor on them. The crew didn't, so I texted him to arrange payment. Suddenly he wanted Zelle or Cashapp. I said I didn't have those. He promised to call in a few...and ended up calling the next day instead (at an inconvenient time). I sat around with my credit card ready for several hours before I put it away. 3. He promised to send me the invoice & warranty documents the next day. I sent him a reminder Sunday, Tues, Wed. He replied to each of those, but on Thursday & Friday & Sat - he stopped responding. I'm assuming he never will. I recognize he thinks his service is done, but it's not done until you provide all the promised deliverables. On a separate note, he offered to connect me with his drywall guy, but never offered any names/contact which makes me suspicious that he would inflate the drywall guy's project price and take a cut. This has happened to me before, and I ended up paying thousands more for the work than if I had hired directly. Perhaps this is common in the construction industry, but I do not condone this practice. If you don't care about getting a reasonable price and getting the receipt & warranty for tax purposes and keeping documentation on your house, Raymond's fine and gets the job done. But for the premium price, I was expecting better customer service. Namely, promptness in the invoicing & no resistance on paying with the already agreed upon method of credit card. I was not going to write this review just for the price - I had agreed upon it beforehand...but the overall experience I think warrants warning others.

Rui Z.

Had water dripping thru the bathroom ceiling on the weekend, made several calls and left several messages to different companies, J R plumbing got here first and did the repair quick and professional. would use them again.

Water retention after they claimed they "fixed" my leak in my yard. No rain this past weekend. 1/29-1/30/2022

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7 months ago

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10 months ago

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9 months ago

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8 months ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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6 years ago

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6 years ago

Called about a drain that needed snaking. Team was out within 4 hours. Prompt, courteous and reasonably priced. Would definitely use again

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7 years ago

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5 years ago

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5 years ago

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6 years ago

Raymond was AWESOME. Now my go to plumbers. Honest, reliable, accommodating, caring, affordable. The best!!!

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7 years ago

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8 years ago

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8 years ago

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10 years ago

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Review Highlights - JR Plumbing

“Raymond was patient and always responsive although he knew that I was in the beginning stages of my research.”

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Texans Water Heaters - 50 gallon gas Rheem Professional attic installation

Texans Water Heaters

(66 reviews)

I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Houston Water Heaters

Houston Water Heaters

(56 reviews)

It had been almost 15 years so it was time to replace our gas water heaters…read more Water heaters had started to make that loud knocking noise which is a sign to shop water heaters. I looked online and called and got estimates from several plumbing companies and then found Houston Water Heaters. I called and was greeted by Lisa whom was so nice and listened to my needs. I told Lisa that I needed an estimate for 2 gas water heaters that are located in the attic of a 2 story house. ( attic & 2 stories at time are extra charge) Lisa transferred me to talk to a gentleman named Steve, which In continuing our conversation I found out was the owner. Steve answered all my questions and told me more than the other plumbing companies had told me. Steve and Lisa listened to ALL my questions, which to me is important. I decided to put my money and trust in Houston Water Heaters as installing Water Heaters is ALL they do, so I felt confident that they knew what they were doing. I got an estimate and added the install day to my calendar and waited. On the day of install the 2 gentlemen called to give me an arrival time. They showed up, did the install and got us up to code with the guild lines of the city that we live in. Daniel & Zach did a great job and we got a 1/5 year warranty included in the price. We paid when the job was done and we are happy with the job they did.

We have used them twice to replace 4 water heaters total. We probably need one or more replaced…read moreagain and I highly recommend this company. They were professional, punctual, informative and did great work. They also cleaned up well when they were done. It has been about 10 years and I hope they are still the same. Their prices are about the same as others...meaning they are competitive and not too high.

JR Plumbing - plumbing - Updated October 2026

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