Nick came early to pick us up. He was friendly and professional. We chatted the whole way to the airport. When we arrived I left my wallet in his car by an accident. When it was discovered he took the time to go to a UPS store and had it send to my destination. Amazing! Great service and a dedication to his clients. I highly recommend their service read more

Greatest service to Logan and around area 5+ star rating and drivers are allways polite and on time Jay B. read more

last week I used charlesblivery.com to get to the airport and back. I give them a five star rating. last minute call, and they came and got me. plus I came back really late at the airport. the driver had a sign with my name on it. great prices and great company. I highly recommend these guys... thank you for a great experience. read more

Accurate and fast on time service and super friendly, it's nice to do business with someone who loves what they do! I've used Charles a few times and couldn't be happier! I highly recommend his company, you will not be disappointed!! read more

Charles is always there early, waiting to pick me up at the airport. He is very affable, reliable, interesting, ready to chat or not depending on your mood. He has my highest recommendation to you without any qualms whatsoever. read more

Superb service. Highly recommend. We utilized Charlie's services for round trip transportation to Logan last month. I would certainly give him a call again if we needed transportation. read more

Fast accurate on time. Totally responsive to communications by text. I was a first time user with an 8 am flight ending 5 am pick up. Charles was spot on w time. He assisted me and my family w luggage and we arrived to terminal before 6 from scituate. On the return we had a 1am pickup and since it was my first time I was a little nervous about being stranded. When I landed I already had a text from John letting me know where to meet him. I will always rely on Charles B Livery and give high recommendations to all who inquire Thanks so much Charles and John read more

We had an excellent experience with Charles B Livery. The driver was 15min early to pick us up. Friendly and a pure pleasure to drive with. The pick-up was equally excellent, we had a 3 hour delay and the driver was there to great us with a friendly smile. Their communication was great, with emails, phone calls, voicemails and texts to ensure we were in full communication before both pick-ups. A+++++ read more

Our family had always taken the Logan Express out of Braintree to the airport but we were tired of it. Weary of leaving our car in the shuttle parking lot for days and transferring from car to bus to airport we decided to give Charles B Livery a try. And we are glad we did! Charles appeared in our driveway a few minutes before the appointed time. He assisted us with our luggage and made sure we were comfortably seated. We arrived at the airport with time spare. When we returned home from our trip the first text on my phone was from Charles. He was outside waiting for us at the designated area. Again he assisted us with our luggage, made sure of our comfort and even provided us with a nice cold bottle of water. This was much appreciated after a long trip. The bonus Charles B Livery was just a little bit more in price when we factored in the cost of our bus tickets and parking. We will definitely use Charles B Livery again. read more

Excellent service showed up on time very polite got me to the airport early so I did not miss my flight. I will be using him in the future awesome service. read more

We recently used Charles B. Livery to get to Logan Airport on 4/15 and we have no complaints about that ride. However, our return trip on 4/22 was very different. We had paid up front for both rides and confirmed with Charles on our ride in that we would be picked up the following Saturday. We landed slightly early on 4/22 and texted the two phone numbers we had for the company to let them know. We heard back from both numbers, which indicated that our driver was on the way and would arrive shortly. Note: No one ever reached out to us directly, as a driver typically would, to let you know that he/she is outside waiting for you. After numerous texts back and forth and OVER AN HOUR of waiting outside in the cold in the Limo lot, our ride arrived. However, he had no idea who we were. It turns out, he was looking for another family and we were asked to leave his vehicle. After contacting his boss, the driver discovered that our ride home had been "subbed out" to another local cab company. However, neither we NOR that other cab company had been informed of our names, our flight information or our destination. We suspect that Charles forgot about our ride entirely and scrambled at the last minute to have someone pick us up. Our ride home was with Bayside Coach of Hull and our driver was great. We will NEVER use Charles B. Livery again and wouldn't recommend it to anyone. On top of it, the only communications we got from Charles (the owner) was, "Did your driver ever pick you up?" and then, "They were supposed to call you. I had a flight that came in late. And I would not of made it on time. They told me they were 15 minutes out. I really do apologize for that." Unacceptable. read more