I called today for a very local ride since I don't have a car and have friends who all can not help…read moreme out . Based on the reviews, I called. $100- down? Definitely doesn't have local services available. So No points, not helpful at all.

called for a ride to airport and he was abrupt and said no we are full and hung up on me. it was…read more4am DO NOT RECOMMEND

Picked me up in THIRTY SECONDS. I am not exaggerating -- it was really about thirty seconds. (The…read moredriver was trolling Court Street at the time, and I was in front of First Parish on Church Street.) Took me to my hotel in jig time, fair charge, clean cab.

Clean cars. On time very friendly service Took me to air…read moreboston. Ver pleasant ride.

Absolutely fantastic service! Very friendly and accommodating. We had direct communication with…read morethe driver and Terry was super responsive. They arrived early to pick us up and the car was extremely clean and professionally maintained. Our airline was 4 hours late leaving Athens, Greece and we missed our connection. Since there were no other flights available I had to take the Amtrak home. Joel was more than flexible with changing our pickup date, time and location. Thanks Joel for your understanding! I do travel for a living and going forward Coastal is now my go to for transportation services. Very highly recommend you book with this very professional company.

Amazing service. The driver, Alex, was so professional and kind. Picked up at Boston Logan…read moreairport and dropped off at Hyannis Ferry Terminal. Also for the return trip a few days later. Very accommodating to schedule changes. Extremely clean and comfortable car. COVID precautions were taken (mask worn 100% of the time. Sanitizer in the vehicle). Highly recommend.

First time trying them, open until 5 pm today, but have called 3 times since 4 for a 10-15 minute…read moretotal round rip ride but nobody wants to answer the phone. It's open so.....guess they don't want to Taxi. Will never call again.

The driver was awesome and they were right there for late arrival that means alot to me and my wife…read moreExcellent service

Our first time going to the airport with a ride service and what a difference! Access Express made…read moreit a stress free, easy, and relaxing experience. We used them round trip for Logan airport and everything was perfect. Great communication and confirmation. Easy to reach company and very friendly client service! We will be using them again and I would definitely recommend them!!

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Asking specifics and not giving me the runaround. I did not use the business...this time, But I…read morewill on my next trip.

I don't know how you ever got picked up because I called several times leaving messages with what I…read morewas looking for & was never contacted back. Good luck trying to get a ride if you're stranded in Marshfield. I give this company a negative 3 stars.

Bob was great. On time (going and coming back). He took seven of us to Logan for a trip to a…read morefamily wedding. He knew all the short cuts through traffic. Very pleased with the service. Definitely recommend it and him. GOOD JOB!

driver pick me up on time.. he turned around in my driveway and tried to check in via a device. I…read moreexplained to him very nicely he won't be able to check in until he makes a rt out of the driveway and go down the mountain to obtain service. He proc to drive only to stop in the driveway and asked for my WiFi pw. I don't have WiFi I have satellite. With that he yelled and demanded the people! Well I tried to explain I didn't have it because it's my daughters and he yelled again. He finally drove away and then. Stopped on the road. No he didn't pull over because there's no shoulder. He stopped approximately on car length way from a knoll that's on a curve which is blind! I did once again said nicely you can't stop here we are going to get hit! He yelled again. At this point I yelled back and told him to back this van up into the private road right behind him he yelled telling me he knows how to drive, I kept yelling we are in danger her you need to move!!! Well he finally jammed it in reverse and as he moved back a very large truck not a pick up came over that knoll.. then right behind that truck another huge truck came I did say I TOLD YOu! This road is extremely narrow and you must be extremely careful driving it. He finally continued after he phoned his boss who then tried telling me the rules of the company that they have to check in. Well I did explain to her you can't check in if you don't have service! Also you and your drivers should not be speaking Spanish and talking shit about the white women in the back who you assume don't understand Spanish! She shut up. He finally took off and he was a maniac driving! I'm a bit vol unable at this time because of a stroke and recent heart procedure but I will not tolerate this behavior. If they choose to retaliate which they did! They have a fighting their hands! They will loose. They are also not accredited with the bbb! Which I recently found out. They also use different names for their company also! Beware!!!

Call them up if you want:to experience any of the following:…read more Late pick up Beat down mini van that reeks of cigarette smoke Being subjected to two hags talking about their drug addled relatives Doubling your fare when you realize you've forgotten something vitally important LESS THAN half way to your destination Being verbally berated for forgetting said important thing Having to listen to said hag complain she's not getting a tip (after doubling your fare) Seriously, these people are scum. Take an Uber instead.

I've used Town Taxi for a few years now, off and on, usually when I can't drive myself. I like to…read moresupport a local business. Lately I've been making reservations for weekly trips to Boston and they've come through each and every time. Pick me up at 5am for a trip to Jamaica Plain? It's zero dark thirty when the driver arrives, we never see the sun before arriving, in spite of the fact that neither one of us knows exactly how to get where we're going! No problem, that's what a GPS is for! Pick me up at 7am for a trip to Mission Hill? Sure, they're already waiting on me when I walk outside to wait for them! Pick me up for a return to the South Shore AND deal with expressway traffic? I'm the only one complaining about everybody else on the road, the TT driver is just driving to get us where we're going! Ricky has picked me up for travel to and from the Black Falcon Cruise Terminal more times than I can remember. He always gets me there with time to spare and he always finds the exact best spot to drop me off or pick me up, even the day when they unexpectedly changed the pick-up rules out of the blue and a very stern Boston cop disagreed with my previously agreed-upon waiting spot. I got kicked out of my wait place but Ricky drove around and found me. Even a quick trip around town comes with a friendly face and no complaints about a small fare- you have to tip for that alone! Make a reservation ahead of time if you need them for some ungodly hour, as I do, and they'll be there.

I scheduled a pick up to go to logan at 4 am - no driver by 4.15, I rebooked with an Uber and she…read moreshowed up moments after, cancelled the Uber but was charged @ $10.00 (and rightly so for cancelling). I should have know, there would be an issue because when I called the day before to confirm pickup I was told "if she wasn't there by 4.05 to call the office - I did just that at 4.05 and the office doesn't open until 5am, unlike what website states 24 hours - so that was pointless! Paid with CC - Just got my monthly statement - it was 3 weeks after my trip before the charge was processed. I am not pleased that they had my card # floating around, i don't know on a scrap piece of paper ?!?!?! Card should have been run immediatly !!! The return trip, however , was AMAZING!!!! Driver picked us up with in 2 minutes of getting outside - very accommodating, personable man, unfortunately i can not remember his name, or i would specifically give him recongintion. Would I use the service again - -based on the return trip, probally but would request pick up half hour earlier than needed and may even request not to have the driver that apparently shows up late for pickups consistantly (hense the "warning " I got the day before).

My driver Bruce was excellent. Professional and kind. They were on time and did a great job…read morecommunicating. I highly recommend them.

I didn't hire this company, but I almost got hit by their erratic driver, which looks to be the…read moreowner, Dennis, about twenty minutes ago today in Pembroke. He was aggressively beeping on his horn at the sweet young girl in front of him who was trying to safely exit the Nouria gas station . I stopped and let the young lady in ahead of me, and the driver of this vehicle (photo below- license plate Key 4 livery) aggressively sped up behind her and right in front of me, almost hitting me. He didn't wave, he didn't say thank you, he just aggressively pushed his way in right behind the young girl he was beeping at, almost hitting my car. He appears to be a hostile man who drives erratically and aggressively . I wouldn't feel safe using this company to transport me a few feet never mind to the airport .