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    M & M Livery Service

    5.0 (4 reviews)
    Open Open 24 hours

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    3 years ago

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    Parkway Cab

    Parkway Cab

    4.3(6 reviews)
    2.1 miHyde Park

    There was only one review of this company so I was suspicious that it might have been written by…read morethe owner or a friend. None-the-less, I decided to give him a try. And was pleasantly surprised. I called to arrange a pickup from Roslindale to the airport for the next afternoon at 4 PM. Fred took the call and told us he'd be there. The next afternoon, I called at 3 PM to confirm and said he was welcome to come as early as 3:30. He was here at 3:25 and called us from outside to say he was there. The cab was clean and quiet and we had a nice chat on our way to the airport. He offered to pick us up a week later so I e-mailed him our flight info. He confirmed receipt. I e-mailed him that afternoon to confirm and called him when the plane touched down. By the time we'd cleared baggage, he was waiting for us in the limo lot. Again a smooth safe ride home and he even told me about a good new sub shop in the area. I cannot speak too highly of him and I've already recommended him to a friend. This is the way service is supposed to be.

    used Parkway Taxi for the first time november 24, 2016 - - requested a 5am pickup - the car was…read moreoutside about 20 minutes early - driver waited patiently - I arrived at my destination (Boston South Station) with plenty of time to spare - the fare was metered and the driver appeared to know his way around the city very well - cost less than I was expecting - great service - will definitely use again. I don't post reviews frequently - but this gentleman provides service above and beyond what I've come to expect and surely deserves a pat on the back!

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    Hybrid-Ride

    Hybrid-Ride

    2.4(23 reviews)
    1.6 mi

    The worst drivers you could ride with. The staff are insanely rude and incompetent beyond…read moreunderstanding. Women carry mace. That's all I'm saying. ​

    My name is Zobeida Medero today my mother Angelina Matos was pick up by this agency/company. She…read morehad two strokes, two feet amputated vision problems and does not speak english. She was drop at bmc for her 8am appointment with the eye specialist. Around 9:18 I received a phone call from the agency to let me know that the driver was there. I assumed the person pick her up but no she had been waiting almost three hours. I call the company and the person that picked the phone let me know that cancelled the ride because my mom didn't show up which is impossible because I have been speaking with her during the time she was waiting. They proceed to say that I needed to call insurance for booking a new ride so basically charge her insurance twice I am very dissatisfied and disappointed. These are the communication with the agency So you saying that Per the insurance provider's guidance, the driver was instructed to proceed. The driver followed these instructions accordingly. Why when I call the insurance provider they told me that they keep having this problem. I find this problematic because for 1. BMC area is the epicenter of the worse addiction problem in the city. So I was on the impression from your website that your services are tailored to cater to the individual needs and preferences of each passenger. Your team comprises drivers and staff members who have undergone rigorous training in patient care, safety protocols, and sensitivity training. Is just so unfortunate that people that need these services get stuck because their provider has no sensitivity, empathy or compassion they just a way to make money On Fri, Jun 13, 2025, 1:06PM Human Resources humanresources@hybrid-ride.com: Dear Ms. Medero, Thank you for reaching out and bringing this matter to our attention. First and foremost, please accept our sincere apologies for the distress and inconvenience your mother, Ms. Angelina Matos, experienced during her transportation to and from her appointment. We understand how important it is to ensure that all members--especially those with complex medical needs--are treated with care, dignity, and respect. According to our records, the driver arrived at the facility and was attempting to locate your mother. The driver also reported the difficulty in finding her to our call takers, who then contacted the insurance provider for further instructions. Per the insurance provider's guidance, the driver was instructed to proceed. The driver followed these instructions accordingly. We deeply regret any confusion this caused and recognize the impact it had on you and your mother. We are acting in accordance with the insurance company's policies and procedures. Best regards, HR Manager On Fri, Jun 13, 2025 at 12:17PM : My name is Zobeida Medero today my mother Angelina Matos was pick up by you agency/company. She had two strokes, two feet amputated vision problems and does not speak english. She was drop at bmc for her 8am appointment with the eye specialist. Around 9:18 I received a phone call from the agency to let me know that the driver was there. I assumed the person pick her up but no she had been waiting almost three hours. I call the company and the person that picked the phone let me know that cancelled the ride because my mom didn't show up which is impossible because I have been speaking with her during the time she was waiting. They proceed to say that I needed to call insurance for booking a new ride so basically charge her insurance twice I am very dissatisfied and disappointed.

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    Hybrid-Ride - Communication with agencies without reply

    Communication with agencies without reply

    Hybrid-Ride
    Hybrid-Ride

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    M & M Livery Service - taxis - Updated August 2026

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