The woman that took my call was very nice but they got my address wrong, I said West Roxbury (…read morelisten to recording and you will hear me say West Roxbury not Boston, so bottom line is I never got my cab. Thank God my son came home around 2::00 and took me to the Faulkner Hospital which was very important.

Local guy, recommended by my parents and it was a great choice! My family uses Jim for all of our…read moretrips to Logan Airport; he's reliable, always on time, and an overall nice dude. If you like to chat, he will tell you all about his journey. If you're more of a quiet rider, he is respectful of that. Flat rates for airport travel, with a discount for paying cash. Traditional cab, safe driver, and a great experience.

Really responsive, provide great service, thoughtful and good drivers. They are my first call when…read moreI need a ride.

A company of their word. Compassionate care. Astounding drivers…read more I was assured that I would be picked up from the 128/Westwood train station no matter what. Westwood taxi came through to their word! My 10:30pm train did not get in til 1:30am due to delays,construction and track "issues". I received texts throughout the trip reassuring me that they were aware of the delay(they check the train schedule on their own) and it was no problem! I was able to relax ... even when the train was stopped waiting for switch operators to show up... This is a company of kind, dedicated drivers devoted to giving outstanding service.

There was only one review of this company so I was suspicious that it might have been written by…read morethe owner or a friend. None-the-less, I decided to give him a try. And was pleasantly surprised. I called to arrange a pickup from Roslindale to the airport for the next afternoon at 4 PM. Fred took the call and told us he'd be there. The next afternoon, I called at 3 PM to confirm and said he was welcome to come as early as 3:30. He was here at 3:25 and called us from outside to say he was there. The cab was clean and quiet and we had a nice chat on our way to the airport. He offered to pick us up a week later so I e-mailed him our flight info. He confirmed receipt. I e-mailed him that afternoon to confirm and called him when the plane touched down. By the time we'd cleared baggage, he was waiting for us in the limo lot. Again a smooth safe ride home and he even told me about a good new sub shop in the area. I cannot speak too highly of him and I've already recommended him to a friend. This is the way service is supposed to be.

used Parkway Taxi for the first time november 24, 2016 - - requested a 5am pickup - the car was…read moreoutside about 20 minutes early - driver waited patiently - I arrived at my destination (Boston South Station) with plenty of time to spare - the fare was metered and the driver appeared to know his way around the city very well - cost less than I was expecting - great service - will definitely use again. I don't post reviews frequently - but this gentleman provides service above and beyond what I've come to expect and surely deserves a pat on the back!

So fast forward almost two years later, guess what? I'm still using this service on a bi-weekly…read morebasis for trips to and back from the airport. For the regular road warrior, nothing is worse than that feeling of fear when your taxi has not arrived at the designated time and you're now starting to panic and trying to figure out what your options are. OnTimeTaxi has been consistently 'on-time' and now its a thing of a past for me (50+ trips to the airport and back last year and all of them were on time). Of course, while I totally appreciate the fact that Abdul tries to make it his priority as the primary driver for my rides, he's unable to make copies of himself and hence has to rely on his other drivers to assist. Even in those cases, he's done a splendid job in hustling them to make sure they're punctual.

I love On Time Taxi, they're so kind, professional, and always punctual. They go above and beyond…read moreand are able to ease my pre travel anxiety with two littles ones by being completely reliable every single time. I've used them for 3 years multiple times a year and will continue to. The service is so helpful and worth every penny.

Amazing service and the driver Hassan is very knowledgeable. Have been using his services for the…read morelast 3+ years and he is always on time, prepared and consistent with his amazing service.

WORST transportation service I ever used....the man driving was wreckless, rude and completely…read moreignorant to the rules of the road. He cut cars off in the Whole Foods parking lot and swerved in to cut and take a space. He was unapologetic even when onlookers told him he was out of line. This business should BE OUT OF BUSINESS. DO NOT SUPPORT

Excellent service! Had car seats that were clearly in good shape and well-installed for our kids,…read morewas easy to schedule going to and from the airport, excellent and safe driver and great to talk to.

I have been using the M & M Livery service for 5+ years. I trust them to be on time and to get me…read moreto the airport on time. The vehicles are always spotless and the drivers are friendly, we often have interesting chats with them. I always feel safe and nothing is better when a return flight is delayed to know I will have a ride home. Top-notch and worth every penny.

I recently had the pleasure of using All-Savants Transportation again. I've used them in the past…read morefor early morning airport shuttle service & Doctor's appointments. I'm an older, disabled individual so I was grateful for their elder discount. Booking was easy & they send reminders & updates. Absolutely excellent customer service & very professional. It was a snowy day & I had 2 different drivers, Von took me to my destination & Abiner took me back home. They were punctual, aided me to the vehicle & made sure I was comfortable for my trip. The vehicle was pristine & the music just right. I had an excellent experience & 5 isn't enough to express that. Call All-Savants Transportation whenever you need a personable, professional, reliable car service. They're the best!! Thank you All-Savants Transportation

Do not hesitate contacting this company if you need transportation. We had them for my daughter's…read morewedding transporting guests from the hotel and after the reception back, they were so helpful so kind responded immediately to any questions. You'll be in good hands if you use them, I would give them more than five stars if possible.

My name is Zobeida Medero today my mother Angelina Matos was pick up by this agency/company. She…read morehad two strokes, two feet amputated vision problems and does not speak english. She was drop at bmc for her 8am appointment with the eye specialist. Around 9:18 I received a phone call from the agency to let me know that the driver was there. I assumed the person pick her up but no she had been waiting almost three hours. I call the company and the person that picked the phone let me know that cancelled the ride because my mom didn't show up which is impossible because I have been speaking with her during the time she was waiting. They proceed to say that I needed to call insurance for booking a new ride so basically charge her insurance twice I am very dissatisfied and disappointed. These are the communication with the agency So you saying that Per the insurance provider's guidance, the driver was instructed to proceed. The driver followed these instructions accordingly. Why when I call the insurance provider they told me that they keep having this problem. I find this problematic because for 1. BMC area is the epicenter of the worse addiction problem in the city. So I was on the impression from your website that your services are tailored to cater to the individual needs and preferences of each passenger. Your team comprises drivers and staff members who have undergone rigorous training in patient care, safety protocols, and sensitivity training. Is just so unfortunate that people that need these services get stuck because their provider has no sensitivity, empathy or compassion they just a way to make money On Fri, Jun 13, 2025, 1:06PM Human Resources humanresources@hybrid-ride.com: Dear Ms. Medero, Thank you for reaching out and bringing this matter to our attention. First and foremost, please accept our sincere apologies for the distress and inconvenience your mother, Ms. Angelina Matos, experienced during her transportation to and from her appointment. We understand how important it is to ensure that all members--especially those with complex medical needs--are treated with care, dignity, and respect. According to our records, the driver arrived at the facility and was attempting to locate your mother. The driver also reported the difficulty in finding her to our call takers, who then contacted the insurance provider for further instructions. Per the insurance provider's guidance, the driver was instructed to proceed. The driver followed these instructions accordingly. We deeply regret any confusion this caused and recognize the impact it had on you and your mother. We are acting in accordance with the insurance company's policies and procedures. Best regards, HR Manager On Fri, Jun 13, 2025 at 12:17PM : My name is Zobeida Medero today my mother Angelina Matos was pick up by you agency/company. She had two strokes, two feet amputated vision problems and does not speak english. She was drop at bmc for her 8am appointment with the eye specialist. Around 9:18 I received a phone call from the agency to let me know that the driver was there. I assumed the person pick her up but no she had been waiting almost three hours. I call the company and the person that picked the phone let me know that cancelled the ride because my mom didn't show up which is impossible because I have been speaking with her during the time she was waiting. They proceed to say that I needed to call insurance for booking a new ride so basically charge her insurance twice I am very dissatisfied and disappointed.

Absolute WORST service! Even the call center has the most rude arrogant call takers…read more I booked my appointment 6 days ahead, and was told to call them 4 days later to get my drivers name. Four days later they couldnt find me in their system. My ride is now only 2 days away. They ask for confirmation ID # and it still takes them several minutes to confirm the ride, but no driver is yet assigned. They say they will call me back the next day. They didnt. So I called again. Now they say no one is assigned for my ride the NEXT MORNING. I explain what I just typed here, only to have the person keep over talking me saying they cant assign anyone for the ride today. I ask what time do they assign them tomorrow? She hangs up on me! I call back and ask again and she says we cant see any assignment and hangs up again! I will drive myself even though it will be a MAJOR struggle for me to get to the building because its VERY hard for me to walk. These people are pieces of shit!

I am shocked that they hire drivers with such terrible attitude and disposition…read more Car itself: clean but smelled horrible, like a dead mouse inside Driver: EXTREMELY RUDE, i asked him to pull up closer to the house to pick up my parent and he said no its not THAT FAR she can walk, this was to pick up my parent. Then he proceeds to argue with me when i ask him which route he is taking, tells me to be quiet and just enjoy the ride! Unreal .... tells me i am not a driver so i shouldn't talk or ask which App he is using. Also didn't know how to drive: slammed on the breaks constantly and kept speeding up just to slam on his breaks in the middle of traffic. The drivers name was MJ ALAM, TERRIBLE and RUDE. DONT HIRE THIS COMPANY NOT WORTH IT. I would give negative stars if that option was available.

I called to get a car since no lyfts are available in the area at 5am. The man that answered said…read morethey have no drivers. I asked him for help in finding an alternative and he refused to tell me names of any other companies. When I asked him for his name, he refused to give it to me and eventually hung up. All travelers should know stay away from here!