Only does airport and not mentioned in listing. At least the phone was answered in contrast with…read moreanother Newton taxi company whose phone went fast busy for a moment and hung up

Great service! Driver texted me to let me know that traffic…read morewas heavy on Tuesday night and that he would be at my home in Brookline 15 minutes earlier than scheduled. He actually arrived 10 minutes before that. I appreciate the early arrival. I was ready and would rather be at my destination than worry that I will be stuck in traffic etc. I was very pleased with the experience and would use this cab again. In fact, I would like to book it for my return to Logan next week.

I was leery based on some of the reviews, but I didn't want to depend on Uber to show up at 6:30 in…read morethe morning on a Saturday. I called Newton Taxi Company up a few days before, the person took down the info, read it back to me, and said he'd be there. Saturday came and he was right on time, even a few minutes early. Vehicle was clean, and the driver helped us unload our bags at the airport. Great service, no ragrets.

I'm giving 2 stars, because I am partly at fault, but the service itself deserves one star. I was…read moreflying out from Logan on a Saturday morning, and the first chance I had to book a car was Friday evening. I used the on-line booking form for Newton Taxi Company, but didn't follow-up with a phone call. I should have done this, particularly since there was no automatic text/email confirmation. By 7 AM (for a 6:30 AM pickup), no one had arrived, and I called the main number, with no answer. I left a message, with my phone number, asking about the driver, but had no response. I ended up driving myself to the airport. Surprisingly, I never received a phone call over the subsequent days to follow-up on the missed booking. If you want to take a chance with this service, be sure to call for making/confirming your booking - do NOT trust the on-line booking form. The actual drivers may be good (I never met one), but the customer service is absent.

I tried to order taxi from Needham Cab to bring sick person to the hospital and they refused…read more They only wanted to go to airport from Needham. This is lousy service. Jacob

My mother visits from Ohio, and we have been using a taxi co. because I'm not comfortable driving…read moreduring rush hour. The company we used closed. I checked the Yelp reviews and called Needham Cab. The owner was so lovely and concerned with details, which was very important because my mom is 90 years old and I wanted to feel safe in my choice. She was very happy with this company, and we've used them ever since! All good experiences!

I'm not from here and let me tell u they saved my butt today for a flat and they were very quick…read moreand when they said 10 minutes it was ten minutes I appreciate you guys and the driver were friendly each time

Word of advice to older women using Patriot. Sit in the back of the cab and play dead. If you try…read moreand even have a simple conversation you will be told "you are just like my wife" in a negative way. Also one of your drivers absolutely needs anger management as he watches you from rear view mirror and will verbally admonish you if he doesn't like the look on your face. What a horrible experience God help me, I was not making a face, I just got picked up from hospital with a diagnosis of heart failure and this cab driver is yelling at me because he thought I was making a face? WTF

Highly recommended... Driver was on time, super nice and the cab was clean and comfortable to ride…read moreit.

Livery service rather than metered cab. Driver very knowledgeable and safe driver. car on time and…read moredrop off in right place (which was hard to see).

I had a 4:30 airport pickup. The driver went to the wrong address (don't know what town he was in,…read morebut evidently not mine). He was not going to make it in time and we had to scrambled to find another way to Logan. Really bad experience.

I've been using Wellesley Airport Cab every time I go to the train station or airport for over a…read moreyear now. They're always on time, their cars are clean and comfortable, and they've always been on time if not early. All of the drivers have been very nice. They've always gotten me to my destination in time and in comfort. I'm not a fan of cabs usually because I don't like fearing for my life when I'm just trying to get to the airport...but all of their drivers have been excellent.

Wow, what a terrible experience. I got off the T at 12am, a little drunk after going out with…read morefriends. Of course I'm taking a taxi home. There's a sign on the door that says "be back in a few minutes." Um, ok? Is there only one taxi driver? After 10 minutes of waiting a taxi pulls up, I hop in and tell him my address. About half a mile down the road I see a teeny tiny sign on the back of the passenger seat that says "no credit cards." Are you serious? You don't take credit cards? Mind you it's 12am. Do you honestly think I could see your stupid little sign? You could at least tell me UP FRONT that you don't take credit cards. So I tell the cab driver "I don't have cash." He pulls over, lets me out IN THE MIDDLE OF THE ROAD, and I walk 2.5 miles home. A 23 year old female, at midnight. Cab driver is completely insensitive, like a robot without feelings, doesn't even say sorry. Worst. experience. ever. Terrible, terrible, rude service. I will NEVER use this service again. I also created this yelp account just to say how much I hate Holden's Taxi.

I work near newton centre, so I have used these guys a few times now. Each time has been a…read moredisappointment. My experience has been that often no one is in the physical office, and they do not answer their phones. If I am lucky enough to find a driver on my own, they are kind of rude and what should be a quick ride ends up being a somewhat expensive. As the main taxi service by the T stop in newton, I expected much more.

Answered my initial call within 2 rings. Came about 10 minutes early. Clean car, courteous driver…read more Got to the airport with plenty of time to spare. Would use them again in a heartbeat.

I called for a quote but for some reason it was processed as an order. When I called to find out…read morethe cost for the upcoming trip, I was told by Joseph that he would have to call me back to give me a definite quote, because he was driving. He did say it would be around $50. I asked him what he needed if I decided to use service. He said that he needed payment info and to fine tune the instructions. I said I would keep it in mind and hung up. No money was exchanged and no confirmation was sent out. Since I did not receive a good vibe from him, I hired another company. The day of the pick up, he showed up anyway. My employer got in the car thinking it was the reputable company I hired, not Trusted Ride. When the ride was over he asked my boss for payment. My employer was confused as he thought the trip was prepaid. My employer called to let me know what was going on. I spoke with Joseph and told him that I did not hire him, the ride should have never happened and that any instructions would be considered cancelled since nothing was completed. He started yelling and arguing with me. Bottom line, he swooped in and stole the paid trip from another company. It was very shady and I will NOT use this service again. Future customers, be aware.