These guys know service! I know the other reviewers agree, but when I find a company that really respects and cares for their customers I want to publicly acknowledge that. John was great at scheduling the ride and Bobby was an absolute gem of a person. I am so happy that we started our trip to Boston with a ride from Boston Logan to our hotel with Bobby. read more

Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt response, competitive pricing, clear communication and excellent service at pickup and drop off. read more

The stretch limo was so much fun! It was part of a Christmas gift for (2) 12 yrs .... Bringing them to the wang theatre and then pizzeria Regina. We all had an awesome time! There were balloons in the limo and we had fun with that. The driver was awesome, the car was clean and comfortable. I highly recommend them!!! read more

Exceptional service provided by Jay for a night out with friends! Punctual, professional, and courteous. Car was immaculate even with snow, ice, and salt on the roads. Multiple stops, car was cleaned in between stops. Always ready to serve. Highly recommend! read more

I needed a white limo for my daughter's Senior prom and was lucky to find ATR on such short notice. The owner John called me and was so nice --great communication and response time! John called me the day before the event to confirm and discuss any changes. The driver Jay was on time, professional, and very accommodating. My daughter and her friends had a blast and loved him!! Thank you for helping make their night so memorable! read more

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John and his team do a fantastic job with the clients I book. They managed four trips for me this week to York, Maine, Gloucester, and Newport, Rhode Island. I'm never concerned about them leaving a client behind. read more

I was booking a car service for my parents to get from the Boston airport to Maine and back. I found ATR online and spoke John for the booking. He was super clear and prompt in all his communication. My parents were so pleased with the service too. The driver was very friendly, the car was comfortable and everything went perfectly. Highly recommend! read more

I had a very pleasant experience with this company. When I called them I actually got to speak with a real live human being! They quoted me a price and honored it. They were on time and despite being given a vague itinerary, they were very professional. I look forward to working with them again. read more

John and Jay offer the best private ride service I have experienced. They are very professional, friendly, caring and provide outstanding service. They are always very punctual, the veicles immaculate, and always think of all the little details that will make their customer experience more pleasant. I would not use anyone else in the Boston area! read more

PART ONE I was concerned about flying into Boston Logan during a major weather alert for Boston so I contacted a few car services in the area prior my trip this week. Within a few minutes of requesting a quote from ATR, during the middle of the night by the way, John the Operations Director of the company, answered all my texts promptly and booked my reservation. If there's one thing I consider myself an expert at it's traveling and finding the best services, hotels and airlines to not just use but frequent. I was so nervous about my trip to the greater Boston region because of the travel alerts of a snow storm that finding the most reliable and safe service to use was my top priority. Thank goodness. Thank goodness. And one more time, thanks goodness that I got connected with John. Not only did I easily book my airport transport with him to pick me up from Boston Logan but he was able to provide me transportation all the way to Portsmouth, New Hampshire. This of course during a slippery, slidey snow day. When I arrived in Boston the plane was stuck on the runway for about 30+ minutes and then when I got down to the baggage area that too was delayed. All along the way, from when I arrived to when he picked me up John and I kept in communication via text. I kept him updated about the delays and he kept assuring me that he would be there to pick me up when I finally got my luggage. As a woman traveler who's travelled all over the world, finding a reliable and safe form of transportation is a necessity as I usually travel alone and frequently arrive and travel during the red eye time periods. When I finally got my luggage John directed me to which door to go through and one cross walk later, there he was. Dressed beautifully in a suit jacket and tie and with a friendly smile, John took my bag and opened the door into a beautiful and spotless clean Lexus. I was so relieved and thankful because while I was picking up my luggage there were loads of people that didn't have transportation that night because there were a lack of Ubers in the area due the snow storm. It was snowing like crazy and the roads were slick and surely, safely and slowly John drove me to Portsmouth, New Hampshire were my meeting was scheduled for the next day. While I was on pins and needles the entire way to New Hampshire because of the snow storm, John kept his eyes on the road, entertained me with Bostonians do's and dont's and skillfully and carefully maneuvered us through the snow and ice. I arrived at the hotel in New Hampshire nice and safe and ready for the next day. PART TWO I was in Portsmouth for a few days and was so thrilled with the service and care I received that, I booked a round trip back from Portsmouth to Boston Logan. On this round, John texted me the day before and told me that Jay his best driver would be picking me up. Paranoid that I would be stuck in Portsmouth with no way to get back I asked John for Jay's number so I could confirm he would be coming. John texted back Jay's number and within a few minutes, I was confirming with Jay that he would get me at 7:30 AM the next morning. As a world traveler you always have to be prepared and to also double check your itinerary especially since I knew I was on an over sold flight back to Phoenix. Getting to the airport on time was a priority for me and since Boston can sometimes be traffic challenged, I was all about being on time. This morning as I was checking out of my hotel, 30 minutes before pick up time Jay texted me and told me he was already in the area. WHEW! Yipee! A car service and team that meets exactly what I'm looking for. Jay came into the hotel, picked me up, whisked me off into a shiny, clean Suburban and voila off to Boston we went. Jay like John was the ultimate professional, as former Marriott corporate executive he knew how to deliver exceptional customer service. Jay was friendly, conversational and I truly enjoyed what seemed like a short ride from Portsmouth, New Hampshire to Boston Logan. So if you're a business traveler. solo woman traveler or anyone searching for an outstanding customer service experience, use ATR Limo for your Boston, NYC and car service needs. The team delivers world class service, the cars are clean, updated, sleek and are stocked with water and most of all they are good, reliable drivers that will keep you safe. Thanks John and Jay for making my short stay in Boston pleasant and taking care of all the details. You guys are awesome and I will use you every time I do business in Boston! read more

100% recommend ATR for any transportation needs! John our driver was prompt (even a lil early when our flts arrived early), professional, courteous and friendly!! He was great at talking to us about Boston and answering our questions! Don't hesitate to hire from ATR!!!! 5-Stars!!! read more

We used ATR limo for our wedding on 8/14/10. I wanted a limo and a bus to shuttle our guest's...and to make life easier I want to book it through the same place. I found ATR Limo on a recommendation from another limo company that didn't have any buses. I figured if a competitor was recommending them I couldn't pass it up! This other limo company told me that this was a great outfit and even recommended a limo driver to request because of his extreme professionalism and courtesy (Jim). I called and got prices - and they beat all of my quotes that I already had (and being a very price conscience bride - I did a lot of price shopping!) I was so impressed with every step of the process. John was so easy to deal with, I had no anxiety on my wedding day about having to pay gratuities as everything was included, and their service was amazing. My best friends mother was dying of cancer and we knew it wouldn't be long. I want to try to see her on my wedding day. When I called and told John about this - he told me not to worry - the limo would be there early if I wanted to go before or would take after....no charge!!! What companies these days take that extra care for someone!! I was so grateful that I chose this company. We are now heading out on a delayed honeymoon and again after calling a few limo companies in my area I figured I'd call John to get a price (even though they aren't very close to where I live). Again, his price beats all and I know I can count on them to be there for our 4am pick up! I would very much recommend this company and their drivers for their superior service, price and most importantly peace of mind on your big day or any time you need to really rely on someone! Meg read more

ATR Limousine - ATR Limosine Service - red carpet treatment and champagne toast! - Limos Near Me - Malden, Massachusetts

We had a wonderful evening thanks to ATR limousine! The whole process to reserve the limo was flawless and John was very accommodating. He was able to change our hours after our initial discussion and called to confirm prior to the drive date. Our driver showed up 10 minutes early and was flexible in our destinations. The limo was beautiful and clean and had water, champagne flutes, and rock glasses for our use. John was very professional and courteous and took us all around town to celebrate my mother's birthday. I will definitely be using this service again in the future and can't recommend them enough!! read more

ATR was not available for my wedding day, but even so was helpful redirecting me to other limousine companies with availability and setting expectations for pricing. Been having trouble finding good options, and this was a huge help. Seem like they would be great to work with. read more

This is an overdue review. We've been using ATR Limo for years primarily for transportation to and from Logan (but also an occasional event or South Station). The drivers have all been great, they are always on time and friendly/professional. They are upfront about pricing and there's never any hidden fees or ridiculous upcharges. The owner, John, recently drove me to Logan himself when I had a family emergency and had to catch a last minute flight. He even kindly listened to me anxiously ramble about the emergency on the way to the airport. I highly recommend giving them a shot, very professional, good people. read more

Extremely disappointed (was originally livid). I booked a sedan for my sister's birthday a while ago. I called 2 hours in advance to make sure that the Sedan was coming at a specific time (which they confirmed). At the appropriate time, we went outside so our mother could take a picture of us all dolled up for her birthday with the nice car service - and a CARGO VAN pulls up. "Car trouble" was the excuse. Unacceptable. It would have been better to have taken a cab! (Half the price and at least we wouldn't have been so disappointed on such a special occasion.) Save yourself some $$, take a cab instead. read more

On time, professional, nice car, bottled water available. Painless airport transport.

I booked online for a car service to take myself and my 2 daughters to the airport on Christmas day and pick us up for our return on 1/2. The driver was early, helped with our bags and was very friendly. He assured us that he would be there promptly on our return to pick us up. As it turned out, there was a major storm and our flight was delayed by 2 days and then we arrived over an hour late. It was a different driver, but he was just as courteous and made sure we were warm enough. I highly recommend this company. The cars were clean and the staff was very prompt about getting back to me whether by email, phone or text. The prices were extremely comptetive, but when taking into consideration the cost of having peace of mind and not having to fight for a taxi when returning, made all the difference in not being stressed after a wonderful and relaxing vacation. read more

Granted I was too tipsy to remember all the sloppy details here but I remember a huge long limo piloted by a gentleman with great music and bar recommendations. He also didn't mind taking 20 pictures of bachelorettes. No sunroof but im thinking based on all the shenanegans that was a good thing! The limo tint was definitely tested and I do hope it held up;) No cheap but helps make for a carefree night out! read more

Awesome service on a transfer from Logan to home after a day of traveling. Would definitely book again!!

Five stars across the board for ATR limo. After talking to John when I made the reservation, I felt confident that his limo service would make for a spectacular evening for my daughter's prom. They were quickly responsive, kept me in the loop, and I knew I was in good hands. Jay arrived early for the appointment. He was professional and friendly as well as patient. The kids had a great experience and arrived at the prom and returned home safely and in good spirits. I highly recommend ATR's limo service. read more

Going into Logan hasn't been this easy in years. As a regular business traveler, I've been using Logan Express for my transportation needs into BOS. It's very tedious waiting for a bus that always cycles through longer than the advertised thirty minute schedule. I came across ATR right here on Yelp. The reservation process was fast and the efficiency of the service was tremendous. John was at my door fifteen minutes early, which I thought was great, as I'm very anal when it comes to promptness. The vehicles are all late model and super clean as well. On my return home, as my plane touched down, I turned on my phone and was greeted with a message from Robby, notifying me that he was out front waiting for me. Robby is quite a character. Very outgoing and friendly, I normally spend my ride home answering vmail but with Robby being so animated, he proved to be a great ending to my trip. Prices are in line with others and I really enjoy having payment arrangements taken care of prior to being picked up. Just climb in and out of your ride without the hassles of swiping CCs in the car. Email provides receipts which are perfect for expense reports. A very good experience and one which will be repeated for all my business trips into Logan. read more

We used ATR to take us from our hotel to our office each day, while in Boston on business. Our driver, Bobby, was an upstanding driver who was very accommodating and had a great rapport with us. He always arrived early to pick us up, and his easy-going demeanor kept us relaxed and stress-free about our transportation needs. I'd recommend ATR--especially Bobby--to everyone! read more

Overall very helpful, patient, prompt. Car was very clean and comfortable. Highly recommended. My wife had surgery, and the day after leaving the hospital she needed to be transported 30 miles for a post surgery check-in with the doctor after which we needed to get back to cambridge. I am a native New Yorker and don't have a driver's license (honest, a lot of people from NY don't), my wife was not in shape for mass transit, so we needed a car and driver, and it needed to be a low stress ride. Everything went very smoothly, ATR (John was the driver) was incredibly helpful and pleasant. read more

I used ATR Limousine for our wedding transportation, and my experience working with John Sheehan and his team was simply outstanding. I have to admit, I was quite nervous about the transportation from the get-go, as we had a lot of different moving parts. Read: 3 shuttle-buses for guests, 2 fourteen person limos, 2 eight person limos, and 3 sedans - picking up at 4 different hotels in downtown Boston. I cannot say enough kind words first about John Sheehan, the Operations Manager at ATR Limo. As our wedding date drew closer, I had a few conversations with John to hammer down the specifics of the day. He was always a phone call away, even speaking with me late in the evening the night before our rehearsal dinner to run through our entire plan and make sure everything was set. I also cannot say enough positive words about the drivers at ATR Limo. Every driver that I came into contact with was highly professional, friendly, and helpful, and most importantly to me, exactly on time. This was extremely important to me because we were on a tight time schedule, in small tricky streets for large vehicles in downtown Boston, so I was worried about delays. However, I absolutely should not have worried about this, I later realized. Finally, I was very impressed with the cars themselves. The vehicles all seemed virtually brand new, which I was not expecting. I would have to say ATR Limo went above and beyond for our wedding day. We had originally booked 32-person shuttles for our guests, but were upgraded to 40-person shuttles for no extra charge. Additionally, ATR Limo gifted us a Lexus bride & groom sedan at the end of the evening to take us to our honeymoon suite, which was very much appreciated. I have nothing but rave reviews for ATR Limo, and am so grateful that they absolutely nailed our complicated transportation plan!! read more

John... You and your crew absolutely rock.. This is my second trip in using ATR and let me tell you when you start a vacation it should begin the moment you leave your front door with John and his crew they completely shocked my twins when they showed up in a stretch last year..Why add the hassle of drivnig into logan from the NH line when ATR puts you at ease.. We we're going away again and once again they're coming with the stretch for the same price as a reg sedan.. Repeat business really pays off and I will use ATR for all of my future needs.. Keep up the good work.. I've recommended to many friends and I know a lot of my co-workers use for business as well as pleasure... read more

I was looking for a car service to take my daughter and I to Salem and pick us up later in the day. I had called a few limo companies and ATR was by far the most reasonable and willing to work with changing pick up/drop off times. I left a message for John and in no more than a minute did he get back to me! Our driver Jay texted us that he would be in front of our hotel whenever we were ready. Jay was fabulous! He was a bevy of information regarding different towns and sites! He was extremely flexible on our pick up times! Great experience and I would recommend them to anyone looking for a professional and courteous limousine company!! read more

Booked for a wedding, I shifted the time and was accommodated. However, Dave being understated and constantly considerate towards my bride is the reason they get a 5-star review. Thank-you. read more

Bobby was great! We used them for to and from the airport with 2 kids and the kids thought he was funny and made the car ride with 2 overtired kids great! read more

I used ATR Limousine last year for my 21st birthday, we took the Navigator stretch into Boston. At first I was hesitant going out with so many of my crazy friends ! But John was amazing! He took us where we wanted to go, plus offered suggestions of great places. The night ran so smoothly, I had not a worry in the world. Truly a night to remember. And to top it off, we were in a beautiful car. Nothing better than that! I also ran into a bind last minute trying to arrange airport pick ups for my vacation to the Bahamas and in a days notice they were able to arrange getting me at 4am! I was so thankful! I would recommend and will recommend this company to anyone! Thank you so very much for making my birthday a night to remember! You guys are awesome!! read more

I called ATR fairly last minute for our wedding yesterday and they were so accommodating and helpful! I loved that they kept in contact, so I was never left wondering if we were on the same page! They are Priced competitively and the driver, Jay, as well as John, who we booked with were Great! We will use them again for sure! The limo was also gorgeous, champagne was delicious and the ride was smooth as could be! A+ all around! read more

I've used ATR Limousine several times now and usually for rides to and from the airport. First, I want to highlight my most recent experience with ATR, which was the result of having two tire blowouts on my way back to Boston after the Christmas holiday. I found myself stranded on the Massachusetts Turnpike at night in almost 0° weather and since I was about 30 mins from home I figured I would try ATR first before taking a chance on a taxi service as this was an extended trip. So, I called and left them a message explaining the situation and the owner, who was so wonderful, returned my call within minutes. Their service is available 24/7, but as they had no jobs at that particular time (late at night), no one was on the road. However, that didn't stop the owner from insisting that he would make arrangements for me, including coming out himself if necessary. As it turns out, my favorite driver (Bobby) was available and he was en route to my location within minutes. His timing couldn't have been better as he arrived just as the tow truck was loading up my car. Also, I was also to bring everything I needed from my car, including the luggage, since the Lexus we were picked up by is very spacious and comfortable with ample trunk space. I can't thank ATR enough for taking care of us and going out of their way late at night. I said it before this most recent experience and I will say it again, I am a customer for life! My previous review of ATR is listed below in its entirety: First and foremost, they are on time (always waiting for me, not the other way around) every single time. I won't book with anyone else because I don't have to think twice about whether someone will be waiting for me when I land at the airport at 5am or 11pm. And that person waiting has always been Bobby, who is absolutely the best part of the deal as far as I'm concerned. He remembered me (and my husband) along with the previous conversation we'd had from a year ago! Being able to chat as if he had driven us only yesterday made for a great ride home and I look forward to many more of these great trips. My husband also had another driver to the airport recently, and while I regretfully do not remember the name of the driver (although I want to say it was Jay), he was very professional and my husband was very happy with the service. ATR has an easy to use quote system online with the ability to create an account and keep track of quotes/invoices which is very helpful when traveling for business. They're also easy to work with through email and when we recently had a card cancelled due to being flagged for fraud while we were traveling, they were wonderful in contacting us and getting updated payment information (we had a horrible experience with the credit card company and the fact that ATR was so pleasant about the situation really made a difference). I highly recommend this company and look forward to being a customer for a long time to come. read more

ATR Limousine was a major factor for our wedding in metro Boston going as well as it did. When doing the initial booking, they worked with me to find the optimal vehicle and pricing point that would provide us what we sought at the best price. Deposits and documentation were handled quickly and efficiently. Our driver, Jay, was incredible, handling the assignment of driving the groom's party from Cambridge to Norton and back then having to drive back down to Bridgewater to pick up the bride and her family and drive them to Boston with aplomb. Our limo, a 12 passenger Lincoln Navigator, was pristine, and the champagne to toast our special day immediately after the ceremony was greatly appreciated. Every single time milestone we had in mind was met, even accounting for Boston traffic that weekend. Even the bride's father remarked later that he had originally not been in favor of a city wedding, but the limo ride into the city made the day not only stress free for him but very enjoyable. We wish to convey our thanks to ATR limousine for helping make our day special and memorable for all! We highly recommend them for your wedding, and will certainly look to work with them again when we are in the area! read more

Great experience going to Xfinity center. Our driver was so nice and helpful! Would definitely use again.

Excellent service! We used ATR limo for our wedding a couple weeks ago and the limo(Lincoln MKT) was beautifully detailed and clean. The driver was on time and very personable. Excellent price as well! read more

I got an online quote, then after a few weeks, I called back to make a reservations for my May vacation. Which was very easy, since I had a reference number. It was done within minutes. When our (my wife and I) plane landed, naturally I turned on my phone and I noticed that I didn't have any messages. At 1st, I was a little leery. Our flight had tail wind, so we landed about 30 minutes early. The limo driver called within minutes, before we stepped out of the terminal, instructing me where the limo pickup area would be. He greeted us and as I was about to shake his hand, he went straight to my wife to offer assistance on her luggage. Which was fine. I'm from Hawaii. I'm all about the aloha spirit, so I wasn't sure if it was a Boston custom not to shake hands or if it's wasn't in his nature to do so. Either way, I was ok with it. The drive to the hotel was nice. Only took 30 minutes. I just wish the driver was a little more personable, a little more open. He didn't talk much. On our last day, I checked out 15 minutes before my limo pickup time. On my way out, I could see the car out front from the registration desk. Great timing! The 2nd driver was more cordial. This guy greeted us and shook my hand (LOL). He was very entertaining, made us laugh, and he made the private shuttle ride, worth every penny. I just wish the 1st guy was as good as the 2nd one... If it wasn't for the 2nd driver, I would of given ATR Limo only 3 stars. Also, I was expecting a newer model car. It was a Cadillac, it was nice, it was comfortable, it was clean... I was just expecting a little more... So would I recommend ATR Limousine? Yes. As long as you can afford it and if you don't know your way around town. It was our 1st trip to Boston and I wanted it to be as memorable as possible. Although, the next time I'm in town, I'll go cheap and take the "T". I'm an MBTA expert now! LOL! read more

Having never hired a limousine for a full evening event, and one that involved traveling a distance to a crowded venue, I was tentative at best as I researched service providers. I went with ATR on the strength of the reviews on Yelp, and it was a great choice. Not only were they totally buttoned up, they set expectations very professionally, then met or exceeded them at every turn. The driver was a total pro (can't believe I forgot his name already). Arrived 30 minutes early, car was spotless and looked brand new (10 passenger stretch), and he was very accommodating and helpful (we had an passenger on crutches with us). I rode along with the him in the front, and the noise coming from the back was deafening at times (6 teenage girls), but he just smiled and went about his business while we conversed. The operations folks were pleasant and professional. They set the appointment quickly when I first called, confirmed with a call the day before, and when I changed plans on them at the last minute, they never blinked an eye and totally delivered. While I only priced a couple of other competitors, and they were at or just below the ones I looked at, I can say that the value delivered for the price paid exceeded expectations. Highly recommend these guys! read more

I went out this past weekend for my birthday with 10 of my friends. We rented the navigator limo and John was our driver. I had an excellent time! The quote they gave me was cheaper than any other company, and the quality was even better than the other companies I had used before. John was so sweet and took care of my friends and I, as we were fairly buzzed by the end of the night. I would use this company again in a heartbeat! read more

Amazing customer service! I was able to book online and when I had follow up questions about whether the car could accommodate our luggage, my email was returned within 2 hours. Will be booking again for my next trip!! read more

I did not actually use this company for transportation....but I called for prices and I was impressed. I work (am quitting) a livery service and I have dealt with many companies with mixed reviews. When calling ATR Limousine to rent a party bus for my brother, they did not have the vehicle I wanted but readily offered other companies with good reputations. Definitely caring, if they were not going to make any money off of me but were still willing to help. Additionally, the company I am leaving have farmed out assignments to them and they are willing to work with our company so we don't lose money on the deal. Good business read more