Great guy! Great driver (and my hubby doesn't trust hardly anyone to drive him anywhere). Great…read moreservice. Have used him many times... prompt, professional, and recommended!

Reliable. Safe drivers. Excellent selection of clean, upscale vehicles. Highly recommendread more

I use this car service frequently for not only my clients traveling to Martha's Vineyard and Cape…read moreCod, but for my family's personal transportation needs as well. The drivers are extremely reliable, friendly and professional. Their vehicles are clean and comfortable...they provide a comfortable and relaxing ride. I highly recommend Boston Express Livery Service!

I booked an early morning 5am pickup this past week. I was a bit nervous about booking with a car…read moreservice I hadn't used before for an early morning trip to the airport, but everything about my experience with Boston Express Livery Service exceeded my expectations. The booking process through their website was very easy. I received great confirmation and reminder emails. The morning of pickup, our driver Joe texted me when on their way and arrived early. Joe was extremely professional and courteous. Joe made the ride very pleasant. I will be using Boston Express Livery Service for all my future airport transportation. Highly recommend!!

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

Very dependable car service and excellent price. Communication was fantastic. Very professional…read moredriver and nice vehicle. I would highly recommend this business. Winchester MA to Boston Logan at 5:00AM.

We used to use a shuttle service (I think it was North Shore Shuttle) for those rare times it…read morewasn't convenient to pick up family at the airport ourselves. Then, post 2008 recession, we had moved further away from BOS/Logan Airport and the shuttles became less reliable (driver shortages?), so my husband found Malden Car Service and started using them when he traveled for work. If I needed a personal ride, I used Lyft or took a taxi. Due to the pandemic and family health concerns, in 2021, after our first flights in over a year, we needed airport transportation so we could isolate until after a home rapid test, a few days post-travel. Because of a household members very high risk (even though vaccinated) from COVID-19 infection, we didn't feel comfortable with an un-vetted, potentially unvaccinated ride share driver picking us up, even if that driver wore a mask. I tried Malden Car Service Inc. (The address on my invoice is different than the one for this Yelp listing, the URL for the company is the same one.) We were very satisfied with the quick turnaround time booking the first ride (next day or maybe it was even the morning of the same day.) The driver, Charlie, who met us was great. He volunteered his vaccinated status but still proactively offered to wear a mask for our protection. We really appreciated that! We would have paid extra for an inside meet & greet due to a disability in our traveling party, but that service was NOT available on such short notice. (A second employee would have to ride with the driver for that service.) Getting a wheelchair escort from the airport was possible all the way to the limo pickup zone in the garage at Logan terminal B, however, so that was okay because another family member managed the luggage. The car itself was nice, seemed new-ish, and very clean. (I'm not a car person, so I don't know how new, but, for perspective, I would not hesitate to host any business contact in such a vehicle.) I think there were bottled waters waiting for us in the car if we wanted them. The driver wore a traditional suit and was well-groomed and professional in appearance. I enjoyed a friendly chat with the driver, but that was at my own instigation. I felt he would have been quiet if I'd been reserved. A week later, we requested Charlie again for the next flight. If the pandemic has taught me anything, it is the value of treating trained professionals as the essential components of our functioning economy that they are! I won't try to save a few dollars using ride shares in the future; I will continue to book airport trips with Malden Car Service. I created an account for our small business with them after the first very successful ride. In the interest of full disclosure, booking a car service does cost about twice as much as my average Lyft ride to my suburban town. Then again, that difference is about the cost of one pizza order for my family, so WORTH IT. I appreciated: * quick response with quote to online booking * accurate price quote given via online booking (including itemized fees/tolls) * gratuity included in price quote given (and clearly indicated as such) * quality of the vehicle * quality of the service given by the driver I haven't had further dealings with the office to comment on that aspect of their customer service experience, but that's because their booking system worked as it should. For me, that's also selling point in the company's favor.

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

Sparta Limo is a great company. Dependable, reliable, safe, and all with superb customer service…read moreyou don't find anymore. The owner, Bob, is someone you can trust and is a caring and wonderful individual. I'd highly recommend Sparta Limo for anyone looking for a quality experience.

These guys know service!…read more I know the other reviewers agree, but when I find a company that really respects and cares for their customers I want to publicly acknowledge that. John was great at scheduling the ride and Bobby was an absolute gem of a person. I am so happy that we started our trip to Boston with a ride from Boston Logan to our hotel with Bobby.

Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt…read moreresponse, competitive pricing, clear communication and excellent service at pickup and drop off.

John and team are amazing. Always on time (early, actually), no hassles (no calling from the…read moretrain), perfect vehicles, and most importantly... great people. I use car services in dozens of cities. I feel lucky to have the best one in my home town (nearby, at least).

Pivotal Car Service has been my go to for the last few years. They have always been on time, the…read moredrivers are always very courteous and the cars are always clean. I will not use anybody else.

Hands down the best car service there is because their customer service can't be beat! I've used…read moretheir services for 3 different round trips over the years and I will 100% continue. They are friendly, prompt, caring, and do their absolute best to accomode the client during fly changes.

Great service, price and communication. Needed a 4:30 am pick-up to get to the airport. Definitely…read morerecommend!

I used Sams Liv Express to travel from Cape Cod to Boston Logan Airport. They are professional,…read moretimely and I booked the reservation less than 24 hours from the time I needed to be picked up. The cars are awesome whether it be a sedan or SUV. I was picked up at 4:30 am so the driver used an SUV because he said it was more comfortable for an early morning pickup due to the extra room and I appreciated that very much especially because it was just me and 1 bag. I will definitely use them again. The prices are fair based on other services I have used to get from Cape Cod to Logan. The driver was courteous and helped me with my bags. You can't go wrong with SLE!