This is absolutely ridiculous to let this place ship anything for you.USPS as a whole company has…read morebecome the most unprofessional source of shipping created and continues to raise rates for doing the worst possible job at shipping packages.I literally had a foot print stomp on my package then to do a claim they write 2 weeks later to bring in the package and contents to inspect.You make so much damn money off of shipping packages and you cannot compensate the ones you destroy with piss poor service.I hope this gets to all of you mail carriers and any facility not caring about work ethic and the customers they are paid to be nice too not nasty and disrespectful.This is by far a buisness that needs reformed and shut down completely if they can't be a mail system with respect for customers and the packages handled.A disgrace to the United States and the name on their company.

Can't get mail on time. The staff doesn't seem to give a crap. Not pleasant people. I hope the usps…read moredoes go private.

Someone in that office stole my package, because of the warning sign on the box that stated it was…read morea battery inside they knew it was something. They stole my phone that I was trying to return. Now I have to pay for it.

Very disappointing experience. It is nearly impossible to reach anyone by phone--after calling…read moreabout 20 times, no one answered. When I finally did get through, I calmly explained my concern about a missing package. Instead of helping, the employee hung up on me. This is extremely unprofessional and unacceptable, especially from a location with government-backed jobs where customer service should be a priority. I hope management addresses this issue and improves their communication and service

Short and sweet...the hours here aren't the best. I stopped by to mail a package in the middle of…read morethe day and they were closed. I thought it can't be a holiday and then looked at the hours posted on the door...yep closed in the middle of the day. I came back a few hours later and they were open. I don't think many people walk up here...there wasn't a line and I could hear the employees talking in back and I had to do a hello....call out to have someone come up front. So...just check the hours before you come here.

I found it a pleasure to speak with the postal workers at the Coal City Post Office. The man that…read moreI spoke with was courteous and helpful.

Outstanding service . The workers take their time with each customer to assure we all understand…read morethe process and our options . Friendly and very knowledgeable workers . Yes the lines are long at times but I would prefer to be well informed and it takes a bit more time ....than misinformed quickly . JJsAmazing1

The women working the counter are the slowest, more talkative people. In other words, they're…read moretypical government employee union members. Heaven forbid if someone of the same skin color is at the counter, because they'll chat with 'em forever while people are lining up waiting. Sorry to use the term "skin color," but I used to go to this post office a couple times a week and it's been the same way forever. It is what it is. C'mon, ladies. Stop chatting and let the people mail their items! Make certain you feed the meter on the street!

Best place to go for your needs . Am new company owner and I am pleased with the results and…read morefriendly staff. Definitely coming back.

They changed owners. I had a mail box there. I got rid of it cause they took away the key for the…read morefront door to get into the mailbox. I work long hours and sometimes need to get to my mail in off hours. Now I can't. I had to pay a deposit for the front door key. Now they say I can't have that back. Cause they don't need the key back. They Suck big time now. Taking my business elsewhere!!!

It is sunday at 1:41pm google says they are open till 3 pm…read more I have come here twice in three weeks on a weekend and they have closed earlier than their hours. i have sat in the parking lot writing this review to watch 5 more people walk up to see they are closed. so either you need to shorten your hours hire more help or or at least update the hours on the website if closing early !!!!!

I wanted to ship something to Chicago next day I was quoted $95. I went to another place and paid…read more$23 for the same UPS service. Up charging $75 is insane needless to say I won't be back.

Horrible customer service. Employees act like they are doing you a favor and don't respond to…read morehello, how are you or have a nice day. The poor attitude and "snatching" of packages and paperwork is consistent regardless of how busy or how slow they are. Go to a different UPS store!

Honestly, the service I receive from this store has ALWAYS been exceptional whether under the old…read moremanagement or this new management. I highly recommend going to this store and see for yourself!

I was out of town and needed help with sending a ceiling light, they were so helpful in getting it…read morepacked up!

So, I get a message from the "owner" ordering me to remove the picture of this lady. "His wife"…read more Well, I'll edit the rude lady because I don't want to infringe on anyones liberty. However, my freedom of speech will not impeded. Since, the "owner" has messaged me several times not to apologize for the crappy service and own up to it but demand removal of the picture. Does anyone see how wrong this is? No apology, no acknowledgment, no "we'll try to do better" and definitely no a thanks for coming back after your first bout of crappy service. Well, here you go Mr Owner and thanks for being a crappy reminder of how everyone takes things for granted and feel entitled these days!!

I have been using Wally's printing for all my business needs. Attached is the latest cards and door…read morehangers I got from them! I am extremely pleased with the quality of their work. The colors are vibrant, the cardstock is sturdy, and the printing is sharp and perfect. Their customer service is top-notch - always friendly, helpful, and accommodating. I am about to start a new project with them and encourage others to use them!!

I have already recommended Wally's to friends. Having been disappointed by other companies, I was…read morethrilled to finally find a company that really cares enough to get the job right. Diane easily understood the complexities of my printing job, checking if any questions arose. She steered me towards the perfect paper, and provided options on what would impact postage. The job was done perfectly and faster than I expected. My client called and couldn't get over how beautiful her pamphlet looked. In the past, I have had companies do work on bad paper, cut uneven edges, and fold cards off center. Wally's Printing gets the job done right. I can't even compare their costs to the high quality of their work. They are a fantastic value, friendly, extremely experienced, and do great work. I highly recommend Wally's Printing.

#1 Make an appointment online #2 Make sure you have all the…read moreproper documentation #3 Know that some ppl just hate their jobs and are overall not nice but don't let that get you down because the adorable security guard will make up for the lack of customer service you receive by your clerk.

Why do you still have appointments? Covid is over, stop being so lazy! Get people in and out. I…read morehave to wait a month to make an appointment? Ridiculous. Do better you lazy goverment employees. One more reason this country is in massive debt, between these fools who can barely speak correct English and the same with the dmv, as above so below, this country is runs on idiots