Nice guy named Mohammed helped me out with changing my forwarding address. Great experience. The…read moreline moved fast and I was in and out. I'm glad I came in person instead of doing this online.

I normally don't leave reviews but I have to say something about this Frankfort Illinois location,…read moreit's definitely giving : (shut it down location! ) They literally lost my PRIORITY package! Like come on the scanning wasn't even there and they telling me it was sent out and in route to its location when it apparently wasn't because it doesn't show it's been scan anywhere else ! I've filed a complaint against this location I see numerous complaints about other people experiencing awful things as well ! The crazy part is I wish I saw the reviews before I even went to this location with my personal asset! This is unacceptable I was trying to get someone at that location to help me recover it and they just kept continue to blow me off! Please someone needs to investigate that this location is clearly not doing their job properly and they are very unprofessional! One more thing if I could have given 0 stars I would ha

Heavy set lady at counter is extremely rude when I dropped of several packages. She needs to learn…read moresome customer service and communication skills

Best location!!!! The most helpful staff, I will always choose to go here over USPS and FedEx if…read morepossible.

Love our Frankfort library. The staff that works here are so helpful and friendly. It is open and…read morewelcoming to all different ages and groups. I come here several times a month borrowing/ returning books for myself and my son. Meeting a tutor to work. Book sales. Various events to support our library. A true gem of our town.

This is one of the loudest libraries. There is so much talking, laughing, and playing. There is no…read moreconcept of quietness because of how the library is designed. Its actually ridiculous

My wife had to bring a bulky package here at a time I couldn't help her with it. We usually use…read moreUPS, but she went here since it's open later. She got to the door, had to put the package down outside to get the door open - while a young girl working there just stood inside and looked. She didn't bother to open the door to help her. Once inside, the girl said "there is a cart" and my wife told her the hardest part was getting into the store - there are no carts outside nor a sign saying there are carts inside. The girls working there sound like high schoolers. My wife was asked "do you want a receipt?". I dislike stupid questions like this - without a receipt, what proof do I have of sending it??" Then the girl got a white sticker and covered up the FedEx address label we had put on the package at home. Sounds like a pretty efficient operation where the clerks care about the customer, right? We'll avoid using FedEx. UPS is a much better choice.

It's insane how often this hub has lost packages for me. What's worse is they make excuses that…read moreit's not lost, and it'll be delivered in a few days. Shippers won't issue a refund and tell me to wait till FedEx gets their act together. A week later, still not delivered, the shipper finally relents, but by then sales/deals are over and I have to spend more money to get another order shipped. I baffled by why anyone still uses FedEx. As god is my witness I've had better and more consistent deliveries from USPS. Pathetic!

I cannot believe I even need to write this horrible review! We had a TERRIBLE experience using…read moreMark's for our residential move this past weekend. After I called to confirm our move with them the day before, they sent one less mover than I contracted for (they sent 2, not 3) and THE TRUCK WAS TOO SMALL TO FIT EVEN 3/4 OF OUR 2 BEDROOM APARTMENT. How does that even happen? I've seen larger trucks used for smaller moves. My husband spent 7 hours moving heavy boxes and furniture alongside the crew because they literally could not get the job done without him. After 7 hours, we hired a Task Rabbit with a moving truck to come assist, for $250, and I still paid $900 to Mark's. Again, this was a 2 bedroom apartment, not a mansion. I have not received a call back to mend this situation and am appalled. I suggest you do not work with this company.

Save your money and pay extra for professional movers. I don't know where to begin saying how awful…read moreof an experience I had with the two men who helped me move my small two bedroom apt. My items were damaged. The sofas were not wrapped properly, so they had ton of damage at each ends from scraping against the walls. My wooden headboard was not covered and lamp table. I was so upset that I wanted to cry. You get what you pay for.

I couldn't be happier with my experience with Mailbox Remedies. From start to finish, Jeremy…read moreprovided exceptional customer service and craftsmanship. I appreciated that he sent me an itemized quote breaking down every aspect of the job individually, which is required for any type of insurance work. I chose a Whitehall Balmoral mailbox with custom address and monogram inserts, and the quality of the mailbox exceeded my expectations. It is beautifully made, solid, and adds a great finishing touch to the front of our home. What really sets Mailbox Remedies apart is that Jeremy, the owner, personally performs the installations. He took the time to make sure the post was installed correctly by digging the hole to the proper depth, ensuring everything was perfectly plumb and level, and paying close attention to every detail. It's obvious that he takes great pride in his work and doesn't cut corners. When the installation was complete, Jeremy thoroughly cleaned up the work area, leaving everything looking spotless. He was professional, punctual, friendly, and took the time to answer all of my questions. His workmanship is outstanding, and the finished product looks fantastic. If you're looking for a high-quality mailbox and an installer who truly cares about doing the job right, I highly recommend Mailbox Remedies. It's refreshing to find a company that delivers exactly what it promises at a good value. Five stars without hesitation!

If you need a new mailbox, look no further. I contacted Jeremy yesterday and he delivered and…read moreinstalled it today! Jeremy is THE answer for a quick, easy and beautifully installed mailbox or mailbox replacement. His communication is outstanding, and the pricing was upfront and reasonable. Jeremy's prompt, efficient and knows what he's doing. The installation's impeccable and the job site is clean and neat. I'm delighted I found him, and highly recommend Mailbox Remedies to anyone.

First off I would like to say it is rare I am willing to take the time to fill out something like…read morethis. But sometimes it is necessary to give credit were credit is due. It is not often that I have the need for a courier service. I called another service first. I was shocked by the price they gave me to send one printer from my office in Downer Grove to Rolling Meadows. So naturally I decided to call another service, which happened to be Master Messenger. Right from the start the lady that answered the phone was very professional, quoted me a much more reasonable rate, which was about $30,and had me ready to go in no time. My printer was then picked up and delivered in the time frame I was promised. I even received a follow up call to let me know it had been delivered and to thank me for my business. Overall great experience and customer service. Which in my opinion is not much of a priority for a lot of businesses these days. Thanks guys!!!

From the owner: Offering on demand, expedited services in the Chicagoland area, surrounding counties and beyond…read more.. Master Messenger Service provides the fastest, most reliable, insured courier delivery with friendly customer service assistance for over thirty years. Specializing in "hot shipment" deliveries, your goods are immediately picked up and delivered literally anywhere in the Chicagoland area and surrounding states within hours. Many legal, medical, industrial and business companies have relied on our services that offer very competitive rates. Types of Services Master Messenger Offers: Airport Runs Bank Deposits Dedicated Drivers Hot Shot Shipments Mail Runs Daily/Scheduled Shipments Routes Filings From Small Packages to SKIDS

Kapsa Monument Co did a beautiful monument for me and my late husband a few years ago and placed it…read morein a Hillside cemetery. The monument has a vase on each side. Recently one of the vases has become loose. I've tried to reach out to Kapsa a few times. No one ever answers the phone. I've left 3 messages in over a week and half stating my issue and asked for the favor of a reply. I've yet to hear back from Kapsa. This monument wasn't cheap. I've reached out to two other monument companies in the area in the meantime and they are willing to help but say Kapsa should stand behind their business and take care of this. If they can or can't, either way the courtesy of a reply is expected for such an expensive monument. I can't rate them good in the service area as they are non responsive.

Buyer beware. This place is absolutely awful. They will screw you on the contract and they are very…read moredisrespectful. They will intentionally and purposely omit IMPORTANT and KEY things from the contract, and this can screw you in the end. When I caught these items, owner refused to correct them. Here they are: 1.) They verbally said that ALL inscriptions and design are included in the price, but when you get the contract it does not say this, and when you ask the owner to add, he refuses. Don't ever sign the contract unless they clearly write in text that ALL inscriptions and design are included in the headstone price, just like they verbally say. 2.) Draft of the drawing, design, and inscriptions was not attached. How else will you know what the heck you are getting?!?!? Don't accept without this! 3.) Full names of the deceased were omitted. This contract is also combined into the application for the cemetery. Are we just trying to get the cemetery office to guess? 4.) Memorialist didn't sign the cemetery contract on the back, which is required before you can even place any headstone in the cemetery. The cemetery has its own rules which we all have to agree to. We don't own the cemetery. These are all normal procedures for all cemeteries. 5.) Approximate date of delivery was missing. You can't just put a season like spring or summer. The owner was very disrespectful. When trying to resolve this in a calm manner, he talked over me. I tried talking to the owner nicely on the phone, but all he did was hang up on me. Avoid this business, and go to others in the area that will: actually put in writing what they say verbally, are willing to actually fill out a contract completely, and treat you with respect. After all, if you are paying them thousands of dollars for a headstone, I would think that you would at least have the above taken care of. This place is absolutely awful. STAY AWAY.