24 hour lobby- the only post office around that has the self check out station available in the…read morelobby 24/7!! You can mail envelopes to boxes with a convenient check out station that weighs your package and you pay according to the destination zip code. During the day, a well staffed (although sometimes slow) counter service. Don't be intimidated by the line as there are several cashiers open. Drive through mailbox in parking lot a bonus for getting your mail out the door as you completed your to do list.

Friendly post staff, quick help. I just needed my letter to go priority. No issues. What else can…read moreI say? It's in the quiet town of Matteson, where I grew up. Still a quiet town with wonderful people.

Wow - I was incredibly impressed. They were super quick, extremely friendly and personable, and…read moreincredibly efficient. The girl completed my passport application was clearly well-trained. I witnessed another post office perform this same service, taking an extremely long time to complete in comparison to my experience. In fact, it was very much the opposite. The girl helping me moved smoothly through the process and before I knew it, we were done. In the very few moments I stood in line, I did hear the other employees help other customers. They all seemed to have the same great attentiveness. I was really impressed how quickly the line moved. By the way -- how sad is it that this is a surprise? This should be the rule, not the exception.

awful service lazy human beings who don't know how to properly do their job. a joke of a post officeread more

The location is always clean There is always enough supplies…read moreto take care of the mailing of your packages. The staff are always friendly, helpful, knowledgeable & concerned about the customers. The staff are also hardworking. Keep up the great work

why did park forest P.O stop sending sale papers for food & blue envelopes…read morewith coupons for restaurant discounts. I take sale papers with me to stores. I see people in stores with sale papers. Do jewels, food for less, and petes know the they are not being delivered. MJ

This post office location is easily missed when traveling down Lincoln Highway/Route 30. I used my…read moreGPS to get there the first time and I was uncomfortable because it seemed like I was going in the wrong direction. The main street is a one way heading North and a convenient mailbox for drop-off while still in the car. The parking lot is a little walk from the front door, which I can imagine will make the winter experience not so pleasing. The customer service has always been decent here. Everyone that I've encountered has been nice and friendly with an occasional smile. The service line was extremely long on my first visit but today I walked right in and out. I even had time to share a laugh while checking out. It felt like a hometown familiarity, although I had just met the post office teller for the first time. I can't comment on the prices since they are universal, but unlike some other locations, I was kindly offered free tape for the edges of my small package. I can think of at least two other locations that would have insisted that I buy a whole roll of tape instead of offering me the two strips that I needed. This is my new go to location, when it's enroute.

I've been coming to this location for over a year and have always experienced great customer…read moreservice. The workers are always patient and take time to answer your questions or concerns, even when overwhelmed with customers.

The only helpful person here is Dawn. The staff leave early, don't communicate properly about…read moremailing protocols and are just rude.

Tamika is very rude she a refresher in people skills and customer service skills told I have to go…read moreget a ID with my new address on it to get my package

Only drawback is the hours....9-6 weekdays so, Saturday's are crazy 9-3!…read more Fabulous customer service who are helpful and friendly. Conveniently located in downtown Flossmoor with a double-wide drive-by mailbox that is emptied twice a day.

Incredibly rude staff. Walked off from the front, rolling her eyes because she didn't want to help…read more Terrible location. They must hire anyone.

I have lived in Homewood over 27 years and used the Ridge Road and, also when it was available,…read morethe24 hours Governors Highway location. I can honestly say I have always had a very positive experience with the many mailing needs our family has used during this time. During this pandemic, I requested a form be completed by a postal worker for me as I work in the health care industry and was concerned to borrow items as a lot of contradictory information was circulating at its beginning and I wanted to assure the safety of those with whom I came in contact. It was serendipitiously handled flawlessly. Thank you so much for all your help and service.

This post office and post officer carriers are thief's. On numerous occasions my bank cards and…read morecredit cards have been stolen (before they were delivered) and then used for numerous things. When I call to inquire how does my card that was not delivered have a balance on it and tell them it had to be the mail carrier or the mail sorter who took it I am told that they cannot make accusations about it. But who else would have my card. Now I have been waiting 11 days for my medication. It was set for deliver on the 16, I checked my ring door bell no one came to my door. No missed delivery marker was placed. Only way I knew my mail wasn't delivered because I called the VA to see where my medication was and they provide me the information. Then they stated my package would be delievered the next business day. That was a fat lie because they didn't even attempt to deliver it until the 22nd. I didn't know that it was that many nonbusiness days 18-21 now come on. Make it make sense. I can trust this post officer and the mail carrier as far as I can throw it. Oh the laughable part is that they are stating my house is not accessible. I have no gate. If the jehovah witnesses, girl scout cookie girls, solar panel sales man, alley cats, wolves and other creatures can get into my yard then why not the post carrier. I know why because she was too fucking lazy to lift her legs out of the van to walk them up the walkway and then ring my doorbell. She must be blind too to not see I have cameras on my house and can see that the deliver that she attempted was her just driving past my damn mailbox.

Country Club Hills Post Office at 183rd St, in Country Club Hills, ILL., is a smaller post office…read morethat can get quite busy at times. With fewer staff members, the wait time is what you make it. Often the workers are friendly and knowledgeable. The store is clean, organized, and well lit. The post office is located in a strip mall with several businesses. For your convenience, there is a drop off mailbox as you enter and exit the mall.

My mail was just delivered at 7:10 p.m. today on Friday, October 2, 2020. Pitch Black outside. This…read moreis utterly ridiculous! Their service is getting worse than better. About three months ago, I was returning a package by "Return To Sender," and the male postal clerk refused me to track the package in any shape or form. I wanted to know when they received my package so I would know when to expect my refund. The company knew I was returning it but I couldn't track the package. One would think he was paying for it, but NO! Also, just two weeks ago, I received a stack of mail belonging to my neighbor on the next street over and I called out to him but he ignored me and kept driving down the street. This post office in Country Club Hills is a JOKE!

Recently when I went to mail a package at the Glenwood Post office I was surprised to find a…read morepersonal male employee. I told him I was shocked since many past experiences with their employees has been awful. Rude is not the word for them. One had the door locked with a sign on the door, in the bathroom, will return in 15 minutes. I waited 15 minutes with no clock in the lobby and then started making noise. How do I know when she left the desk???? She came out belligerent asking me if I was making the noise. I was the only one there. so I was shocked to find new personal in this branch and thankful for the upgrade.

On the morning of July 6, an envelope was mailed using Certification. Today, July 13, the envelope…read moreis lost and the post office cannot tell me where it is. It left Glenwood, and received in Burbank and that is as far as it got. They cannot tell me where it is, if it ever left Burbank, why it took 3 days to get there. Delivery was suppose to be on July 9. I was told today that it would be 3 business days before they would get back to me with an update. That will be 11 days since it was done at the post office. This is unacceptable. The evelope has original, legal paperwork that cannot be duplicated and I have to assume it is lost or stolen because the postal service has no idea where it could possibly be.