I've been coming to this location for over a year and have always experienced great customer…read moreservice. The workers are always patient and take time to answer your questions or concerns, even when overwhelmed with customers.

Mid Dec 2020. I have a package sitting in this USPS Post Office/Sorting Facility for 7 days…read more Evidently the mail sorters are moving as fast as their Desk Personnel or trying to give Bell Gardens CA a run for their money at poor service.

Who reviews a Post Office? After receiving consistently great service from the Olympia Fields USPS…read moreoffice, I decided to! Efficient, above and beyond service. Small town, friendly feeling. Everyone at this branch is always so pleasant- staff and customers. All of the staff are nice, but Kim is a superstar! Best USPS employee I have ever dealt with. Great job, Olympia Fields Post Office!

Friendly post staff, quick help. I just needed my letter to go priority. No issues. What else can…read moreI say? It's in the quiet town of Matteson, where I grew up. Still a quiet town with wonderful people.

Always friendly and efficient, their customer service is top notch at this location!!!!!read more

Recently when I went to mail a package at the Glenwood Post office I was surprised to find a…read morepersonal male employee. I told him I was shocked since many past experiences with their employees has been awful. Rude is not the word for them. One had the door locked with a sign on the door, in the bathroom, will return in 15 minutes. I waited 15 minutes with no clock in the lobby and then started making noise. How do I know when she left the desk???? She came out belligerent asking me if I was making the noise. I was the only one there. so I was shocked to find new personal in this branch and thankful for the upgrade.

No STARS!!!!!!! I told you I would be back. I've had to put in another complaint because I have…read moreanother package that the carrier lied and said he delivered my package so I checked my video camera and sure enough he didn't. USPS has blocked my number so I can't get through anymore. Horrible customer service. I have 2 complaint cases against the Homewood/ Flossmoor post office #CA143726736 #CA143737732 and their carrier. Today was the first time someone picked up the phone at the Glenwood office. (I wonder why?) 708-754-0674. I spoke with Mr. Kemp who stated that the driver was still out and he would look into it and never called me back. No one has called me or emailed me about any of my complaints. Tara from 1800-askusps wasn't any help either. USPS has the WORST service ever. Oh and I'm not done, I will be contacting an attorney and corporate office.

Only drawback is the hours....9-6 weekdays so, Saturday's are crazy 9-3!…read more Fabulous customer service who are helpful and friendly. Conveniently located in downtown Flossmoor with a double-wide drive-by mailbox that is emptied twice a day.

The postmaster is extremely rude. I spent $45 to have a package delivered 2 day priority to Florida…read morefrom Flossmoor . The package arrived 2 weeks later and by that time I was back in Flossmoor. We then had to make arrangements for the postal service to pick up the package to return it to Flossmoor. When I requested a refund from the Flossmoor postmaster she rudely remarked that since it was not a special delivery no refund could be given. This was while she was giving me a look like I was bothering her and backing away into the back area of the post office. I think this woman has no idea what service is. I have lived in Flossmoor for 28 years and visiting the post office was until now a pleasant experience. I will be using Fed Ex or UPS from now on and advising my friends to do the same.

Thank you so much Natalie for helping me get my package out and confirming for me it was going out…read moretoday! You are awesome, seriously, thank you!!!!

I have not received my mail for two days. I called today, and at 5 PM I was told the carrier was…read morestill out and I'd get my mail today. As of 9 PM, NO MAIL.

Today I had an important piece of mail going out to the Social Security administration. They told…read moreme that they could not hand postmark at the counter. It seems to be an error as they do it at plenty of other locations and it is important on time sensitive packages.

Just walked out- only customer. Worst customer service. Rather travel to another post office than…read moreto come here.

The only helpful person here is Dawn. The staff leave early, don't communicate properly about…read moremailing protocols and are just rude.

Tamika is very rude she a refresher in people skills and customer service skills told I have to go…read moreget a ID with my new address on it to get my package

Country Club Hills Post Office at 183rd St, in Country Club Hills, ILL., is a smaller post office…read morethat can get quite busy at times. With fewer staff members, the wait time is what you make it. Often the workers are friendly and knowledgeable. The store is clean, organized, and well lit. The post office is located in a strip mall with several businesses. For your convenience, there is a drop off mailbox as you enter and exit the mall.

My mail was just delivered at 7:10 p.m. today on Friday, October 2, 2020. Pitch Black outside. This…read moreis utterly ridiculous! Their service is getting worse than better. About three months ago, I was returning a package by "Return To Sender," and the male postal clerk refused me to track the package in any shape or form. I wanted to know when they received my package so I would know when to expect my refund. The company knew I was returning it but I couldn't track the package. One would think he was paying for it, but NO! Also, just two weeks ago, I received a stack of mail belonging to my neighbor on the next street over and I called out to him but he ignored me and kept driving down the street. This post office in Country Club Hills is a JOKE!