Who reviews a Post Office? After receiving consistently great service from the Olympia Fields USPS…read moreoffice, I decided to! Efficient, above and beyond service. Small town, friendly feeling. Everyone at this branch is always so pleasant- staff and customers. All of the staff are nice, but Kim is a superstar! Best USPS employee I have ever dealt with. Great job, Olympia Fields Post Office!

Only drawback is the hours....9-6 weekdays so, Saturday's are crazy 9-3!…read more Fabulous customer service who are helpful and friendly. Conveniently located in downtown Flossmoor with a double-wide drive-by mailbox that is emptied twice a day.

The postmaster is extremely rude. I spent $45 to have a package delivered 2 day priority to Florida…read morefrom Flossmoor . The package arrived 2 weeks later and by that time I was back in Flossmoor. We then had to make arrangements for the postal service to pick up the package to return it to Flossmoor. When I requested a refund from the Flossmoor postmaster she rudely remarked that since it was not a special delivery no refund could be given. This was while she was giving me a look like I was bothering her and backing away into the back area of the post office. I think this woman has no idea what service is. I have lived in Flossmoor for 28 years and visiting the post office was until now a pleasant experience. I will be using Fed Ex or UPS from now on and advising my friends to do the same.

The only helpful person here is Dawn. The staff leave early, don't communicate properly about…read moremailing protocols and are just rude.

Tamika is very rude she a refresher in people skills and customer service skills told I have to go…read moreget a ID with my new address on it to get my package

Recently when I went to mail a package at the Glenwood Post office I was surprised to find a…read morepersonal male employee. I told him I was shocked since many past experiences with their employees has been awful. Rude is not the word for them. One had the door locked with a sign on the door, in the bathroom, will return in 15 minutes. I waited 15 minutes with no clock in the lobby and then started making noise. How do I know when she left the desk???? She came out belligerent asking me if I was making the noise. I was the only one there. so I was shocked to find new personal in this branch and thankful for the upgrade.

No STARS!!!!!!! I told you I would be back. I've had to put in another complaint because I have…read moreanother package that the carrier lied and said he delivered my package so I checked my video camera and sure enough he didn't. USPS has blocked my number so I can't get through anymore. Horrible customer service. I have 2 complaint cases against the Homewood/ Flossmoor post office #CA143726736 #CA143737732 and their carrier. Today was the first time someone picked up the phone at the Glenwood office. (I wonder why?) 708-754-0674. I spoke with Mr. Kemp who stated that the driver was still out and he would look into it and never called me back. No one has called me or emailed me about any of my complaints. Tara from 1800-askusps wasn't any help either. USPS has the WORST service ever. Oh and I'm not done, I will be contacting an attorney and corporate office.

This is my go to post office. I will wait to ship my packages until I head to work so I can ship my…read morepackages from this location. It is limited parking in the lot but offers plenty of street spots. The location is always stocked with boxes, and other shipping materials. I am always greeted with a smile and great service.

I have lived in South Holland for 45+ years, and I never had trouble with my mail until now!! Some…read moredays I never receive any mail,and today I received 3 pieces of mail none of which was mine!! They ALL belonged to my neighbor. You need to get reliable help or train your carriers properly. Mail is important to all of us, I do not take this lightly.

I called there this morning to find out where a package is, and Nicole answered the phone, when I…read morewas attempting to tell her what happened, she cut me off, she was extremely RUDE and disrespectful, she kept talking over me when I was trying to give her the tracking number. I want to say more but these guidelines. Nicole then hung up on me. Do better with your employees

The customer service is rude for one. Everyone in there looks angry and miserable. And secondly,…read morenever go here for your passport. They have an old camera that doesn't take clear photos and they place you in a dark corner with no light to take the photo. I applied for my passport in February. They sent it back and said the photo was blurry. They took my photo again and it was sent back again. I ended up having to go to Walgreens and now it's June and I still don't have my passport. NEVER go to this post office. If another location is close..go there instead.

I've been coming to this location for over a year and have always experienced great customer…read moreservice. The workers are always patient and take time to answer your questions or concerns, even when overwhelmed with customers.

Mid Dec 2020. I have a package sitting in this USPS Post Office/Sorting Facility for 7 days…read more Evidently the mail sorters are moving as fast as their Desk Personnel or trying to give Bell Gardens CA a run for their money at poor service.

Thank you so much Natalie for helping me get my package out and confirming for me it was going out…read moretoday! You are awesome, seriously, thank you!!!!

I have not received my mail for two days. I called today, and at 5 PM I was told the carrier was…read morestill out and I'd get my mail today. As of 9 PM, NO MAIL.

Friendly post staff, quick help. I just needed my letter to go priority. No issues. What else can…read moreI say? It's in the quiet town of Matteson, where I grew up. Still a quiet town with wonderful people.

Always friendly and efficient, their customer service is top notch at this location!!!!!read more