If you want stamps or send a letter they are fine…read more Packages, don't trust that they will be delivered or delivered anywhere near the date given. That includes Priority. The packages go to Chicago Bedford Park facility. It's a mess there ! Total mayhem.

Excellent customer service today !! Thank you !! You went above and beyond d beyond to help me this…read moremorning !!

I introduce to you the LAZIEST, RUDEST, most USELESS USPS "employee" in existence. 95% of USPS…read moreemployees are useless. Is this the best you can do? Pathetic. This one, though. Worried more about her X-Men fingers than taking care of customers. Customer next to me asked a few simple questions and she refused to answer. She was rude as hell to the customers before, too. She just kept reading the prompts and didn't answer one question. Last time I was at this location, she did my certified mail. Tried to, I should say. It came back to me weeks later. During the process, I asked to confirm what she was doing was correct because it seemed off. She responded, "shut up I know what I'm doing." She's disgusting. She doesn't wear a name tag because she knows everybody will report her. Useless sack of garbage. USPS can't do any better than this? PATHETIC. She's lazy, miserable, gross, and hates her life. Why the hell is she working a counter anywhere? Scumbag. The dude next to her was nice and very helpful. Poor guy has to work with this gremlin every day. I don't know how he does it.

Missing incoming mail from this post office always involve invitations, birthday cards, anything…read morethat may look like it includes gift cards, or anything that looks like it includes payment or personal information like SS#'s, birth dates, bank information. Also, the same type of mail items get "lost" when it is outgoing; mailed from this post office. The postmaster tells me they are "sorting errors". This nefarious activity only seems to have happened in the past year.

I would NEVER step foot in this store again and I have been to this location many times before. I…read morewent in to return a package I received from Amazon because the item of clothing didn't fit. I have only once returned something from Amazon, but it was at Whole Foods as my experience there was the complete opposite. I am a senior citizen as I do not have the experience with returning items from online using my cell phone that others may have. It was a no wait situation for me as I was lucky enough to arrive at the right time so I thought. This young man motioned for me to come forward which I did. I told him what I needed to accomplish. Opened Amazon on my phone and still couldn't manage to find what I was trying to do. He saw I was in need of help, politely asked for his help but refused to offer any real assistance. Basically ignoring my pleas for help. He spoke softly and I couldn't hear nor understand what he wanted me to do. He then tells me to "Stop playing me". I couldn't believe what I heard. I raised my voice and basically reminded him I'm the customer and needed his help. Then he went over to the copy machine, I needed two health insurance cards copied. Feeling bad I scolded him for his poor customer service, I gently touched his left shoulder and he snaps at me, "Don't touch me!" Sorry I am old school but I meant no harm. I was making him uncomfortable, he claimed. This guy is not ready for prime time nor stable enough to deal with the public. He couldn't even use the copy machine correctly the first time. Ironically, I then went to the Dollar Tree and held the door open for a Black gentleman as he was exiting the store. In gratitude, the man placed his hand on my left shoulder as a gesture of kindness for holding the door open for him. The contrast between the older and new generation is quite telling. I will NEVER IN MY LIFE go into that UPS store EVER AGAIN. I will not be insulted, nor will my dignity be challenged. NEVER AGAIN!

Dropped off a package to the Highland UPS on Monday 5/5/25, and the Store Manger was very helpful,…read morepatient, and sweet, she waited for me to find something and even made small talk while I searched without feeling rushed, she even helped me with the wifi when my phone was moving slowly. I truly appreciate customer service like hers!

The service is always great! Employees are always very…read morehelpful and friendly. Will definitely go back.

Well being this close to Christmas, I didn't expect anything less than a line however, line moved…read morequickly and I was able to get my package off in time. The hardworking staff were Amazing as usual. I love how the always say "Sorry for your wait " and I always really Believe them. I am So Appreciative of All of the workers at the USPO and if No one ever Tells You that you all are Doing a Great Job...I am Today. APPRECIATE all that you Do.

Nice little post office stuck in a strip mall off Ridge Road near Calumet Avenue. Has all the usual…read moreofferings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly - maybe they caught the Holiday Spirit. This location follows all the pandemic protocols - and enforces them. Since the interior is a bit on the small side, they can't hold a lot of people at one time and so there is a line out the door - and you can't go in until someone inside comes out. Many post office locations get bad reviews, but this one was very nice.

Terrible service. Mail gets stolen, checks get washed. The works often mock customers and make…read morelight of legitimate complaints.

The younger woman at the counter was unhelpful. Gave me a phone number. I did not hear her say I…read morewas supposed to call a supervisor at the number, just that she could not deal with my request, that a supervisor needed to. Shouldn't a supervisor be on site?? When I asked if I could reach the supervisor at the number, she sarcastically said, "That's why I gave it to you." I avoid this station and go there only if I have a problem. Its always such an unpleasant experience. I go to Scherville for courteous and fast service. Of course, no one picks up at the number given to me. Is it any wonder the USPS is on its way to extinction?

Staff is very nice here always very polite and courteous. I would recommended using..read more

Training supervisor has to be one of the most incompetent people we've encountered. Whenever he is…read moretraining someone new on routes he miss delivers packages to our address for different addresses and never takes our outgoing packages, even when we specifically call for pickups. What's the point in being a supervisor or training someone new if you're actually incapable of doing the job description correctly?

I have had to use their faxing and copying services. It is very economical and customer service is…read moregreat.

I've never had any problems with this usps store and never had a wait more than a few minutes. I…read morehave primarily used the store to return amazon items but it appears they also have fax/copying/ and scanning if you ever need that. They also have a notary I have used but you have to call in advance for the hours. The store is in a strip mall by the jewel and convenient for a quick stop.

Honestly if there is one company that needs to go out of business it's the dang UPS company I had…read moreto packages say delivered at front door I go and check and NOTHING I track the package and I get this gem of a picture and like wtf at least Amazon takes the picture of the deck or door before knocking and even then I got rip off by my neighbor because of that but at least I knew who to go after then I don't know what to do I guess just lose out because they make you jump through hoops even though I am the one with the tracking number what's the point of having that if that number isn't what you have to verify when you get the bloody package oh yeah let's just give a bunch of loops with a pen that totally means that was the one who ordered it yep looks legit to me I would honestly rather deal with the USPS instead of UPS they are a joke but even then at this point I wouldn't be surprised to find out if they were all owned by the same person this is all a joke. If I could I would leave NO Stars!

I've never been to a UPS Store before, and the staff at this store were so patient, kind, helpful…read moreand courteous when it came to assisting me with sending out a package to my loved one. Besides shipping and receiving packages, The UPS Store also offers private mailboxes, printing services, shredding services, as well as sell office supplies. They can also assist customers with creating and printing out things like business cards, posters, and banners!