Thank you so much Natalie for helping me get my package out and confirming for me it was going out…read moretoday! You are awesome, seriously, thank you!!!!

I've continued having issues with this location. I placed a mail hold with a particular start…read moredate. Up to 3 days after the mail hold start date, mail was still being delivered to my home's mailbox. I called 8+ times to this post office and have sent I don't know how many emails at this point. I talked to one person out of all the calls made who said she'd handle this. No one picked up the phone during the other calls. Upon reaching someone also via email, I was informed no mail hold was in place. That a mail hold would start for me any way and at the end of it I'd have to come and get my mail after showing an ID. I went online to the USPS website, made a copy of the mail hold I'd placed, which clearly had the start and stop dates I'd requested, and emailed the information to this post office. I also pointed out in my email that the mail hold indicated I wanted all mail brought to my home by a carrier once the mail hold end date was reached. This was a very easy request, made online, that turned into a complete mess. It's hard to deal with a post office when this type of request is messed over... and this is the second time this has happened from this same location. I'm awaiting an explanation on the cause and an apology for this madness.

This place is temporarily closed as it is undergoing a remodel. I used the mailbox and my…read morecorrespondence arrived in short order. Not much else to say. Once it is reopened I'll update the review.

The Midlothian Post Office is now open again! Stop by and…read morereceive all of your postal needs!

I see a lot of complaints about this post office, but I don't really have any. It does have long…read morelines, especially during people's lunch hours and on Saturday. However, we love our carrier. He's a nice guy and always gets us our deliveries on schedule, completes package pick ups from the front porch, etc. All told, this is a reasonably well run post office.

Very disappointing experience during our passport appointment on Saturday morning. We arrived 25…read moreminutes early for our scheduled appointment. The passport clerk instructed us to leave and retrieve my adult daughter's original birth certificate (which is not required if you are an adult, BTW). But we agreed to cooperate and did exactly that and returned by 10:00 a.m., only to be told we had to reschedule because we were now "late." When I politely explained that we were only late because we followed her instructions, she responded, "You gave me an attitude when you left, and that's why I'm not making an exception for you." I asked to speak with a supervisor, but the decision was upheld by supervisor (Stephanie). I understand policies must be followed, but customers deserve to be treated with professionalism and respect. Policies should be applied consistently, not based on whether an employee believes a customer has an 'attitude.' I hope management reviews this interaction so others don't have a similar experience. I would never recommend anyone to go to this place. there are plenty of other post offices you can go to. If people stop going to this place then they will shut this place down..I think that's what the employees want....I would guess.

I live in an area serviced by the Mt. Greenwood post office. At MG, I've had packages (Christmas…read moregifts) that UPS (with receipt) said they handed off there, but Mt. Greenwood claimed never did. I've had credit card bills never come. Mail not delivered for days. I know that won't happen at the Midlothian Post Office. Wish I lived in that area.

They must not pay the delivery people enough money because my package arrived with the candy from…read moreGirl Scouts eaten. Not the first time usps has screwed up my package deliveries in my area or downtown. I fought with 60606 this whole week to get my package and told multiple times it would be delivered. They sent package back. I try to only get packages sent ups or fedex. They are reliable

would leave 0 stars if i could. lady and man on shift were unwilling to help us with an issue. they…read moreclaimed they could not do their obligation aka schedule an appointment because "the system was down". was instructed to do it on my own even after asking for help because i could not make it. they also claimed to both not be "post office retail counters" so im not sure what their occupation is there. she went silent after all of those remarks, and genuinely felt embarrassed for them. they are letting stupid people work in government positions now, who clearly are lazy to do work.

This location has a 24/7 self service machine. It is great! No lines, no crowds. Easy to follow…read moreuser interface.

The only helpful person here is Dawn. The staff leave early, don't communicate properly about…read moremailing protocols and are just rude.

Tamika is very rude she a refresher in people skills and customer service skills told I have to go…read moreget a ID with my new address on it to get my package

Country Club Hills Post Office at 183rd St, in Country Club Hills, ILL., is a smaller post office…read morethat can get quite busy at times. With fewer staff members, the wait time is what you make it. Often the workers are friendly and knowledgeable. The store is clean, organized, and well lit. The post office is located in a strip mall with several businesses. For your convenience, there is a drop off mailbox as you enter and exit the mall.

My mail was just delivered at 7:10 p.m. today on Friday, October 2, 2020. Pitch Black outside. This…read moreis utterly ridiculous! Their service is getting worse than better. About three months ago, I was returning a package by "Return To Sender," and the male postal clerk refused me to track the package in any shape or form. I wanted to know when they received my package so I would know when to expect my refund. The company knew I was returning it but I couldn't track the package. One would think he was paying for it, but NO! Also, just two weeks ago, I received a stack of mail belonging to my neighbor on the next street over and I called out to him but he ignored me and kept driving down the street. This post office in Country Club Hills is a JOKE!

Only drawback is the hours....9-6 weekdays so, Saturday's are crazy 9-3!…read more Fabulous customer service who are helpful and friendly. Conveniently located in downtown Flossmoor with a double-wide drive-by mailbox that is emptied twice a day.

Incredibly rude staff. Walked off from the front, rolling her eyes because she didn't want to help…read more Terrible location. They must hire anyone.

This post office and post officer carriers are thief's. On numerous occasions my bank cards and…read morecredit cards have been stolen (before they were delivered) and then used for numerous things. When I call to inquire how does my card that was not delivered have a balance on it and tell them it had to be the mail carrier or the mail sorter who took it I am told that they cannot make accusations about it. But who else would have my card. Now I have been waiting 11 days for my medication. It was set for deliver on the 16, I checked my ring door bell no one came to my door. No missed delivery marker was placed. Only way I knew my mail wasn't delivered because I called the VA to see where my medication was and they provide me the information. Then they stated my package would be delievered the next business day. That was a fat lie because they didn't even attempt to deliver it until the 22nd. I didn't know that it was that many nonbusiness days 18-21 now come on. Make it make sense. I can trust this post officer and the mail carrier as far as I can throw it. Oh the laughable part is that they are stating my house is not accessible. I have no gate. If the jehovah witnesses, girl scout cookie girls, solar panel sales man, alley cats, wolves and other creatures can get into my yard then why not the post carrier. I know why because she was too fucking lazy to lift her legs out of the van to walk them up the walkway and then ring my doorbell. She must be blind too to not see I have cameras on my house and can see that the deliver that she attempted was her just driving past my damn mailbox.

I was just here yesterday to check my post office box and saw trash spilling over. I came in today…read moreand the SAME trash is sitting there with more piled on top with the SAME trash on the floor. I'm surprised at this. Please clean up! Gross and completely UNSANITARY!