I was out of town and needed help with sending a ceiling light, they were so helpful in getting it…read morepacked up!

So, I get a message from the "owner" ordering me to remove the picture of this lady. "His wife"…read more Well, I'll edit the rude lady because I don't want to infringe on anyones liberty. However, my freedom of speech will not impeded. Since, the "owner" has messaged me several times not to apologize for the crappy service and own up to it but demand removal of the picture. Does anyone see how wrong this is? No apology, no acknowledgment, no "we'll try to do better" and definitely no a thanks for coming back after your first bout of crappy service. Well, here you go Mr Owner and thanks for being a crappy reminder of how everyone takes things for granted and feel entitled these days!!

Fast Printing of Joliet is exactly the kind of local business you hope to find -- friendly,…read morereliable, affordable, and genuinely committed to getting the details right. Jim is incredibly helpful throughout the process and makes sure the print jobs for my nonprofit group are handled carefully and professionally. I feel completely confident that everything will be printed exactly as needed, when promised, and the final result will exceed my expectations. It's also great to support a family-owned small business that takes pride in its work.

Fast Printing are experts, efficient, friendly, and they provide a good price. They are attentive…read moreand timely too!

I will continue to use Lionel for my printing needs, he is fantastic! I have flyers printed,…read moreconference signs and foam boards. My last project was very last minute and Lionel went above and beyond to finish the job for me, even working on Saturday for me and another customer, so I had it in time to leave for my conference travels. Highly recommend!

Always great service and even better execution. Great turnaround times. Highly recommend!read more

Thank you Big Frog and everyone working there in Shorewood! I needed some custom shirts in a pinch…read moreand you were there to help! The shirts were of great quality and the custom printing was perfect! I will recommend you to everyone I know!

Big Frog has the best customer service ! Helped me with a quick order & answered many questions for…read moreme:) The quality of the embroidery & shirt are awesome I will definitely go to Big Frog in Shorewood if I need any type of printing. Thank you Raquel

I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

I used these guys to help us install new sign faces in a huge sign near I57 in Manteno. They were…read moreprompt and very efficient. Express Signs helped me complete a tricky project flawlessly. I'll be using them again very soon.

Ordered a set of outdoor acrylic signs. Was told they needed $166 each and 4 days to print them…read more After 6 days, I called to see where they were, to then be told that the artwork didn't come through correctly. For SIX DAYS, no one bothered to call to say there was any problem. Phone tag with Big Ed, guy is always having lunch or out of the office. Frustrated, I contacted Signarama in Aurora. Signarama, HALF THE PRICE (literally) and only need 2 days to deliver! There is nothing "express" about Express Signs, and a rip off on price! I know who I will never contact again (Express Signs), and also found the perfect sign company for all 6 of my store locations (Signarama in Aurora).

I had several orders for 3 different organizations. One of the 3 orders went without a hitch…read more However the other two became a nightmare. I made clear what changes needed to be made and that there was a timing issue. I even agreed to pay the cost of fixing their mistake but it had to be done asap. I called back a week later to check on the progress and they didn't even start my order! Save you time, money and aggravation and go someplace else. I argued with Paul, the owner to get my deposit back and he refused. I told him I was going to file a civil suit against his business. He laughed and said that I wouldn't waste my time with court as most busy people wouldn't waste their time. Obviously he's done this before. Take you business elsewhere.

I've been a customer here for over five years. Our Men's Club used them for trophies so I figured…read morethat I would try them out for some recognition I needed for work. Paul provided great customer service and his prices were great too. If you're looking for trophies in the Joliet/Plainfield area, make sure to try Off the Press Printing out.