Always extremely helpful and courteous when I would call to ask a question. I remember when I…read moresigned up they made the process so flawless. Any question I had they were right there with an answer. As a matter of fact a friend of mine will be applying soon at the same location I dealt with when I filed to receive funds. I told her she will be in good hands. They are extremely knowledgeable and will make the process smooth for her.

I was at this office about 5 years ago to apply for Medicare. It is now 2025 & I'm very reluctant…read moreto come back to this office for future business & I hear appointments are needed which doesn't make sense as Covid is over. But anyway, the young Hispanic Man rep I had was very polite but he tried to tell me I'm not eligible for Medicare. I said I'm not eligible for Social Security as my job had a Pension so employees contributed to the Pension fund where funds were not paid in to Social Security but I'm still eligible for a Medicare card. I then said I needed to have a Supervisor intervene here. After all was said & done, I was able to apply for my Medicare card. Now if I would have just believed this Representative, I would not have a Medicare card today. There is far too much incompetence where these reps are just not knowledgeable, rudeness, hanging up the phone on you & just plain lazy. This has always been the case with many a Government employee as I've been dealing with many a different business issue for well over 50 years. So it's a crap shoot whether or not you'll be dealing with a conscientious rep. And when that happens, consider yourself very lucky. This should not be happening as they are supposed to be employed to represent what can be offered to tax paying citizens providing they are eligible. Now it's to the point where they don't even know if you're eligible but pretend they know. This is what they are paid to do & if they do not know the answer, they are supposed to find out from a Supervisor. Then there's always the problem of a Supervisor not being knowledgeable. Seems like a person has a get a lawyer for any business matter in this day & age. Additionally, the government does not go out of their way to explain Medicare whatsoever. And the mailed handbooks are too confusing & getting bigger every year like a phone book. Maybe they get kickbacks from all these insurance companies because why are the insurance companies the ones always on TV with famous people like Joe Namath & William Shatner pushing Medicare Advantage plans instead of the Government officials guiding us through this maze. With all of the money the Government wastes, they could take care of retired people's health care 100% instead of burdening the tax paying citizens who helped build this Country.

Definitely one of the more interesting sculptures along Route 66 to take a picture of, Gemini Man…read moreis quite impressive in its height and shiny fiberglass construction. Located next to a busy road, but in a not busy parking lot, he definitely stands out while driving down the road. Worth a quick detour if you're driving along Route 66 and want a quick picture at another free tourist attraction.

If you do one thing in Wilmington, it must be a stop to see the Gemini Giant "Muffler Man" at the…read moreLaunching Pad restaurant! (Note: at this moment the restaurant is currently closed; the owner said they are hoping to open in October 2018. The shop inside is open, and there is quite an array of Giant merch -- the money from every tshirt and postcard helps get the place back on its feet!) A pilgrimage to see this outsized spaceman makes for a fun and fast day trip from the Chicago area, so get your kicks on Route 66 and come check him out!

#1 Make an appointment online #2 Make sure you have all the…read moreproper documentation #3 Know that some ppl just hate their jobs and are overall not nice but don't let that get you down because the adorable security guard will make up for the lack of customer service you receive by your clerk.

Why do you still have appointments? Covid is over, stop being so lazy! Get people in and out. I…read morehave to wait a month to make an appointment? Ridiculous. Do better you lazy goverment employees. One more reason this country is in massive debt, between these fools who can barely speak correct English and the same with the dmv, as above so below, this country is runs on idiots

Friendly customer service, QUICK and easy. Even with a few people waiting, the line moves quickly…read moreand the instructions are clear. Would recommend.

Horrible service, tells you "wrong numer for immigration services" and hangs up on you, even though…read moreit is in the name.

We got married here, and everyone from security, to the clerk, and the judge was super nice!! There…read morewas only 3 couples getting married, we were the second ones to go and we loved how quick it was. We were able to take pictures and video in the courtroom so we have those memories forever. Thank you everyone here at the Kendall County Court House.

I have visited many courthouses in my lifetime. I'm the daughter of two lawyers, I did mock trial…read morein undergraduate for four years, and I worked for a local domestic violence shelter, so I know my courthouses, and this is by far one of the best. The sheriffs here are wonderful and very nice. You can bring your cell phone into the building, you just have to turn it off when you go into the courtrooms. The Clerks are all wonderful and very helpful, the only downside is there aren't as many of them as you'll find in other courthouses so sometimes you have to wait in line. The judges in this county are also great. If I needed a divorce this is where I would want to get it. The judges are all fair, and well versed in the law. Overall I would say Kendall County Courthouse should be an example to other counties as to how to run their courthouses.

When I went here I was surprised on the building designing was so unique and cool. When I went…read moreinside there was a lot of noise from kids running around and yelling. Then I sat down in a comfortable chair. In the library there was a lot of books and decorations. The only bad parts were that it was super loud and crammed and tiny with hardly any places to sit down

I went to the library In Wilimington.reminds me of the libraries of my childhood but up dated they…read moredid not change the way the do business .that's way I am going back and get a book ,movie I have been going to there for a year or so I like getting movies there because they know me .at least the there friendly and helpful. The person who checks the new movie in helped me.get the movie that fossil ridge did not send. so she cancelled that put me top on the list I got it.I also like the fact there open Monday-Sunday fossil ridge is not .i also they have lot programs for kid and adults.

6 years of marriage and I finally took the plunge to change my name…read more This wasn't that bad. The employees were friendly enough as were the people I sat by. I do wish they had a screen like how they do at the DMV though. I had a hard time hearing what number was being called due to the constant chatter. I spent about 1.5 hours here. Almost al of the time was just waiting. The actual name change took 5 minutes. My new ss card came about a week and a half later.

Signed up on kiosk for walk in appointment since I was unable to make one online. Waited an hour…read moreand a half and was told by the person working that they don't take walk ins. She did not offer to help, told me "Elgin" was not even my office and said she couldn't help me. wanted to speak to a supervisor and she said none were available. I'd have to wait and see if they had time to talk to me. The only thing she did was make an appointment for me. All I needed was a new social security card. I've had this done several years ago and it takes about 3 minutes to do.