I got flat tire, luckily my car was in the garage. I called my car insurance company for road…read moreassistance. The Insurance company responded that Metro Towing will be providing road assistance. Naseer arrived within 25 minutes and placed spare tire for me. Naseer was efficient, proficient and professional.

MUSA Max was a great driver is friendly, helpful, and an expert at towing…read more This was a AAA call

Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

Poor communication. Did not listen/comprehend what was being asked. Did not ask for clarification,…read morejust showed up expecting me to be there after I had already said I am recovering from spinal surgery and could not drive to meet. Never gave an estimate, then expected $375 for towing a car they can keep and sell on. Still has not responded to confirm that he got the payment we agreed upon. Ridiculous!

Requested service to bring the car to the repair shop. No issues, quick, easy and efficient. Thank…read moreyou!!

I was contacted by United Towing Service within 20 minutes from my generated ticket…read more They stayed in contact with me until the driver arrived. The driver (Justin) asked a couple of questions about my car. He had it on the his truck within 15 minutes. Explained to me that he can only drop it off on the street not the driveway. Justin dropped it off in front of my house , gave me my keys and he had his truck ready to go again. Great job! No hassle and no stress. Thank you justin & United Towing Service. Enjoy Bill.

My car got towed from my apartment complex.. I saw a tow truck driver named Doug pull up, and he…read morewas incredibly professional and helpful throughout the process. He made a stressful situation much easier to deal with. Thank you, Doug, for your help and great customer service!

Here's a strong, no-BS review…read more Absolutely terrible experience with this towing company. I pulled up to a friend's place for literally a few minutes just to drop off food--went inside and came right back out, and my car was already gone. That's how aggressive and predatory this company is. When I contacted them and explained the situation, there was zero understanding or willingness to work with me. All of my personal belongings were inside my car--my wallet, phone charger, everything--so I was left stranded and had to walk over 2 miles late at night just to get to the tow yard. To make it worse, they charged me over $600 for having my car for less than an hour. That is beyond unreasonable--it's straight-up exploitation. I understand towing enforcement, but this felt like a setup to trap people and squeeze as much money out of them as possible. Horrible business practices, horrible people, and zero customer service. Avoid this company at all costs.

Absolutely the worst experience I've ever had with a towing company. They towed my car from a spot…read moreI had every right to park in, and when I called to sort it out, the nightmare really began. They charge ridiculous fees to get my vehicle, they started calling me repeatedly--It turned into straight-up harassment. They are being reported to every single agency and spam site online.

Norm has been our preferred tow company for over 40 years. I always go to him first. Professional,…read morereasonable, and honest. I would not hesitate to use their services. Mission City Rebar, Inc. President John A Gonzales

Pro Towing is a very reliable Towing Company last-minute tow I needed for my truck and they were on…read morethe call smooth sailing with no hiccups whatsoever. I would recommend this Towing Company throughout the valley.

I had a great experience with this towing service. I submitted a request and got a call back within…read morethe same minute. The tow truck arrived in just 20 minutes. Fast, professional, and reliable.

Great service, fast and professional. I had a screw puncture my tire over the weekend, and needed a…read morerepair. Onsite was there on Monday morning and was able to patch the tire in around an hour. The two technicians were friendly and professional. I would definitely call them again for future tire needs.

Everything was excellent from start to finish - great service! They replaced one tire, and repaired…read moreanother. I love not having to tow a car!! Simply The best!!

This review is specifically for Brian #911941. I was on the Altamont Pass towing my boat. My SUV…read morelost power and I had to pull over. I called the insurance company and they connected me with Save Tow. They told me it would take about 2 hours. I called Save Tow about 1 hour later to check status and they said it's going to take about 2 hours because they need to find a driver who is experience with towing a car and a boat. Ok understandable. The entire wait time was 3 hours with me calling every hour checking on status. Brian showed up and he was great. Got the SUV on the flatbed pretty quick and he was pretty patient with the tricky hitch on the trailer. He double checked my address and after that we were good to go. I was really impressed with his skills when he dropped off the boat and SUV. He was able to parallel park the boat perfectly and parked the SUV in front of the boat. He did all of this with a positive attitude even though he had just driven through a long stretch of traffic. If you ever are in an emergency and Brian happens to be your tow driver, you're in good hands!

My suburban died on the way home from work. Called AAA to get towed. Brian M showed up to tow my…read moresuburban and tried to jump the the suburban with no luck,he started moving cables for a lose contact and found that a positive cable was lose. Brian had the tools to tighten the cable and the suburban started!!!!!! Thank You Brian M you save the day and weekend

I usually don't write no review unless I get the service that I expect. These guys are a small…read morefamily owned business, they've got the excellent customer service in the entire region. Professional and hardworking employees. Speaking of employees, they got this one dude, who's extremely nice, tall (6'3" or 6'5")and sexy (if I were a girl and if he was single, I would've always requested a tow even if I didn't need one) oh yea! I almost forgot, the tall guy's service is always beyond your expectations and he always offers you free Gatorade and ice cold water. All in all they are the best in the area. Don't forget to give these guys shot, trust me you won't be disappointed.

Don't how they make money! I had a tow about 10 miles more than my AAA was covering but the driver…read moredidn't charge me a dime. I like the small local towing businesses unlike the big corporate ones. They don't seem too desperate to squeeze their customers like melons :)

Danny from Electron helped us get our car jumped last night. He was fast, professional, courteous,…read moreand knowledgeable. And on top of all of that, his price was significantly better than the other towing company I had called initially ... and Electron arrived in 15 minutes -- while the other company I had called was asking me to wait over an hour and a half. I would seriously recommend Electron and Danny for any automotive assistance needs you have in the Bay Area.

I needed someone quick and Danny was there within 20 minutes to jump start my car and eventually…read morereplace my battery. He was friendly, efficient, and super helpful! I highly recommend!!