I locked my keys in my trunk , I was referred to them by a friend and he got back to me so fast and was able to meet me in less than 30 minutes, and he helped me in 2 seconds literally a life saver! Hopefully I won't need this service again but if I do I know who to call' thank you for your assistance! read more

Very happy with elite to customer service and professionalism. They were very quick and efficient no complaints.

I got flat tired this morning on 101N near San Carlos. My insurance company dispatched 2 other companies before contacting Elite Tow, and neither of them came to take my car. My insurance company contacted Elite Tow, and I immediately got a call from David, and he assured me that he's on his way. He gave me another call when he was near where I was. When he came, he let me stay in the towing car, loaded the car very fast and drove me to the shop. David was very professional and kind!! He gave me some tips on what to do in the future if this happens again (hope not!). I was so stressed from all the calls and waits I had to deal with before I was assigned to Elite Tow, but I felt so much better once I talked to David. If you ever need to get your car towed in the future, call Elite Tow!! They're efficient, kind, and careful!! Highly recommended. read more

Elite Tow - Towing Near Me - Hayward, California

A family member needed help moving car after an accident really late at night. Tow truck came within 20 minutes and got them all squared away. Would recommend! read more

I want to start off with giving this place 10 stars if I could. They were quick and very easy to work with. I will definitely be using this service in the future if needed. My driver who towed my car was extremely polite and kind which I really appreciate as some people aren't the kindest. Highly recommend this tow company to anyone read more

I've used Elite Tow for towing several of vehicle I had, very great service as always, affordable prices and great customer service Highly recommended. read more

I had an issue of unlocking my car since my battery died and the mechanical driver side cylinder didn't work when using the key. I drive a 2014 Honda Civic and normally use an electronic key fob. Within the Honda fob, there is a backup key and that didn't work when unlocking my car, which is another issue not related to Elite Tow. Elite Tow eventually understood my situation and gave me a quote for "Car Lock Out." I said thanks after hearing the price and wanted to see what other Tow companies charged. Five phone calls later with different quotes, Elite Tow was the cheapest option with the best reviews according to Yelp. I gave a call back, and my helper, David instantly greeted me with my name that I previously gave him - bonus points for him. I gave him my address and he came on time. Five minutes later after a few conversations, he opened my car. I popped open my hood, bump started the car with my external car charger, and BOOM! BACK IN BUSINESS! I then asked David on how he accepted payment and he didn't have any Stripe option, nor did I think I had the actual cash on hand. However, since he did have an iPhone, I asked if he had Apple Pay. He didn't have it setup, but suggested that I send a payment through the phone number there. Sure enough, he got the payment and we both went on to the rest of our day - sweet! Side note - there is one thing that I like to to critique. I would suggest that David encourages other customers, like myself, to look up on the website and find the "Pay Here" button. I forgot about it on the spot, but wondered about that when trying to navigate things. I can definitely see someone who is much older, like people in their 70s, to figure out on how to do "mobile" payments if they themselves don't have a smart phone and are trying to pay someone on the spot. Other than that, everything was great! Thank you David and your team! Your help was professional and much appreciated. I will suggest and recommend Elite Tow for a first time customer experience. Cheers! read more

Elite Tow helped me back in November 2023. The young man who helped me was Zack I believe. He was very pleasant throughout the whole experience. He picked me up swiftly from the 880 and drove me to a shop in Newark CA. He gave a quick quote, without hassle, and charged fairly. If you ever get stuck in a jam and need towing services, Zack & Elite Tow are exactly the kind of people you want to help you. Thank you for saving me that day in November. You guys were awesome. read more

Tried to get a simple quote and was immediately demanded to pay BEFORE the appointment. Find someone else. read more

Elite Tow - Sketchy service - Towing Near Me - Hayward, California

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Had to call the at night and was stuck in costco parking lot. 1st time calling the company, the operator was very nice and dispatched David. He was very nice and professional, he took good care of the car and was very kind in dealing with us in a very stressful situation. He ensured we were ok before he left when he dropped off the car at night in an auto shop. 2nd time calling them for a new tow service, did not hesistate due to the excellent service I received. Zac came and he is also kind and very professional. It was multi city drive and he was very careful with his driving and took very good care too of the car. I recommend this company. Thank you David and Zac, you guys made me difficult situation easier. read more

They are super pro, quick, on time and very communicative! The best tow company I have ever dealt with. Didn't even feel like I was "dealing" with anybody. They are super professional and nice. Their rates are great two, they don't charge you too much, it's a fair price for a good service. They also have these super up to date modern two trucks. I had an easy experience with my tow guy, he arrived I went in to get my purse, I came out and the car was already perfectly in its spot. Super cool, totally recommend to anybody especially anybody you care about. read more

I used Elite Tow with my car breaking down (alternator) issue. Zach was straight forward on the quote and even gave a fast eta to come to San Mateo going to Hayward. Sam arrived even faster than the short time quoted. Sam got the car on the bed of the truck in less than 5 minutes which was impressive. Sam was friendly, professional and very helpful. I highly recommend using this company. They're great at what they do and I feel they are above most in their quality of service. Thank you Sam and Zach! read more

Got into an accident and Zack was quick to my rescue! Very reliable, kind, and genuine! Sticking with Elite Towing for the quality service and affordable prices, thank you Zack! read more

Elite Tow - Information visible! - Towing Near Me - Hayward, California

My baby broke down and Elite Tow came to the rescue! They were very professional and got the job taken care of quickly. My car is slightly lowered, but they got it on the bed without a scratch. Call Elite Tow for all your towing needs, you won't be disappointed! read more

Lifesaver! The Team at Elite Tow are incredible. Extremely responsive and love their no problem we will make it happen attitude with zero fuss. Very professional, safe, and will do what it takes. I wasn't your average tow customer as I needed them to move a 30' trailer across the Bay. Fared was amazing knew exactly what he was doing and did exactly what he said. Extremely grateful and highly recommend them for any tow service. Thanks Elite Tow. You're the best! read more

Best towing company in the bay Best service 24 seven reasonable price reliable on time great customer service read more

Elite Tow - Best price great service 24/7 reasonable price on time - Towing Near Me - Hayward, California

We got a flat tire on the San Mateo Bridge, got to a road in Hayward. Had no spare and it was Christmas Eve. Total came in a reasonable time and took care of us. Reasonable prices in honest service. read more

Elite tow one of the greatest tow companies I've worked with. They had fast response and made it to my location in a fast manner. The service was great. The tow truck driver was nice and friendly and very professional. The owner Zack is very helpful and friendly. He made sure I was taken care of. The price was great best value towing company! For sure will be contacting them for future tows! read more

This has to be the worst experience in my life they have no work ethic and are careless of the situation you are in State Farm dispatched them and they wanted me to take the car to their facility to get it fix I had already arranged with another shop to order the tires so couldn't change the original plan because I refused the elite facility they canceled after I was waiting almost an hour Shame on them. read more

They were very fast and responsive. They followed up with me to confirm my tow. I love that I didn't have to be the one to follow up. They were on time and super fast and affordable. I called several places for pricing and they quoted me the most reasonable and even then it ended up a lower cost. read more

Great price and Very reliable, gave an estimated time of 30 minutes and picked up car and towed to destination within that time frame. Driver was very nice and professional. Would highly recommend read more

I had trouble on a Sunday evening with my car not starting. Called Elite Towing and this handsome single guy showed up in no time and helped towed my car to the mechanic shop. Even though on the way I tried flirting with him he still kept his job professional. read more

I'll definitely call again if needed, did a great job towing my car and very professional!

Very reliable people. Great service on the road. They were able to fix my problem in minimizing my cost to tow my truck. 5 star thumbs up to Zach and his team! read more

I crashed into someone and he came within 20 minutes of the call. He was quick, reliable and got the job done. My car was in pieces on the road and he literally picked them up. Thanks Zack ! read more

Elite Tow saved the day! After a complete fail with AAA (I will be canceling my membership) Elite Tow actually came back for me on the San Mateo bridge after towing the other person in our accident. He didn't have to do that but he was back in a flash and got my son and I off the bridge. Totally professional, helpful, walked me through next steps of where to tow my car for the insurance adjuster. I'm keeping their business card in my wallet and I will not hesitate to call them again in an emergency. read more

Five Stars:) Zack and Elite Towing staff were terrific! He arrived much faster than estimated. He took special care to ensure no further damage to my vehicle. I will absolutely call again. I can't say enough how thankful I am to Elite Towing and Zack the tow truck driver who has the brains and the muscle. Thank you for the times that you have helped me out read more

I was calling around because my car got stolen infront of my house. I called to see if they possibly had my car in their tow yard. I couldn't understand what he said but he hung up on me & then didn't answer when I called back twice. Very unprofessional & rude read more

Quick efficient service and Zack was so nice and helpful specially with the advice about how to fix my car, great price as well.

amazing customer service !! they got the job done quickly for a reasonable price and was very accommodating to my situation. i'd definitely recommend them to a friend! read more

Great service! Very timely and good communication. Definitely recommend.

Had a car trouble while 2 hrs away from home. Needed to tow my car to the shop. Excellent service! Arrived as per promised.

My wife's car was broken down at a busy intersection. I called Elite and they answered right away and they arrived to the vehicle even faster than they said they would. The driver was very professional and the price was fair. I will be calling Elite again with any future towing needs. read more

After a 6 hour wait for other companies they arrived within 20 minutes after contact & sent out a very knowledgeable and kind tow driver to get my truck towed to the shop. I really appreciate the good service after a hectic ordeal. read more

I didn't get his name, but he was still great, nonetheless. He maintained professionalism and patience. The first shop we went to didn't do what I needed so we drove to three different locations before we went to the mechanic he uses and recommended highly. He could've left me high and dry, but he took the time to help me out. His price wes VERY reasonable, considering all the extra stops. I can't thank him enough. You won't go wrong choosing this company. read more

My wait time was minimal and the driver was very knowledgeable, courteous, and professional. I think it is a family owned business, and you can tell they really take pride in what they do. read more

I got in an accident and had to leave my undriveable vehicle at the side of the highway. After trying to get a tow through my insurance company and calling another tow company, I finally called Elite Towing and Success! They were available and able to tow my vehicle right away. I had them tow it to my house, but when it got there Zack informed me I was leaking fluid and the city wouldn't want my wrecked vehicle on the road. He suggested he take the vehicle back to their storage site and I agreed. He said I would not be charged any extra for the tow. That was on a Friday. The next morning, Saturday, I called to see about getting our stuff out of our vehicle and the guy who answered said they weren't usually open on weekends, but that I could come at noon. The guy that opened the storage yard was also very nice and helpful. I think this is the best tow company I have ever worked with. They know how to do things with my insurance company and I think they gave me good advice as to how things would go from here. I highly recommend Elite Tow!!! read more