My daughter was shopping for a new car, so we started here at Checkered Flag. When we got there she…read morealready knew what she wanted. The car salesman had her test drive the car within 10 minutes of arriving. Alot of the cars there were hybrids. Which seems nice, but the batteries on hybrid cars are expensive to replace. For the Corolla it's about $6000. So I talked her out of it. It sounds great until you need one. There was only one car available with what she was looking for. They did have the option to build your car and wait a few weeks for it to be delivered. The salesman was nice, and it wasn't a haggling situation. He told us the price is the price, no negotiations. Which put us at ease. The sales aren't commission based, so we didn't feel pressured. The cars come with "free" oil changes and inspections. There are different packages like adding a clear coat to your car, an extended warranty for the engine and transmission, and coverage for dings. We went inside to do the paperwork. The inside is clean with a seating area that has a TV, and free coffee and water. In the past buying a car has taken 4-6 hours at other dealerships. But he had us in and out in about 3 hours. The transaction was pretty smooth. They cleaned the car up and filled it with gas, and we were on our way. I do wish we could have negotiated a 5-10% discount, but my daughter wasn't as pressed as I was. If you're military they offer some rebates. The Toyota's seem very reliable, good on gas, and trendy. The Highlander and Camry were really nice inside and out. If I purchase another car, I'd come back. Check them out!!!

Service department is frustrating.. sat for over 3 hours for an oil change that I had an…read moreappointment for.

I recently came here with my sister so she could buy a vehicle. We really enjoyed our sales guy…read moreRuddy. He was great to work with and made the experience very seamless. The only negative thing that I have to say about the experience is that I had asked when we sat down for the loan what percentage the rates started at. We were told they started at 5.25%. My sister has good credit so I wasn't expecting her payment to fall in a much higher percentage bucket. We were good with the price of the vehicle, and the warranty that she added on. However, and this is a big however, until we were signing the documents, did we see for the first time that the loan she was being given was at over 14% APR. This is absolutely ridiculous and unheard of for somebody who has good credit. We wasted no time going over to Navy Federal and securing her a proper loan at a reasonable rate. The amount that Carmax was trying to charge her in interest was more than half of what the vehicle cost with the add-ons. Let that sink in. Do not sign blindly and make sure you understand what you would be paying in interest. I highly recommend getting pre-approved elsewhere for a loan first and not using their financing. You have three days to get a loan elsewhere and have it changed over, but I would suggest making sure you're eligible before you go car broke. We didn't see any of that until half way through signing the contract. Kind of crazy!

DO NOT SPEND $1 AT CARMAX VIRGINIA BEACH. Not on a vehicle. Not on repairs. Take your business…read moreelsewhere. My daughter purchased a vehicle here in June. We were repeatedly assured that CarMax thoroughly inspects its vehicles and that hers was safe and reliable. Within ONE WEEK, we were already dealing with a warning light. Now, additional mechanical concerns have left us questioning the quality of those inspections and the assurances we were given. It took TWELVE phone calls over THREE DAYS, plus contacting CarMax across multiple social media platforms, just to get ONE returned call from service leadership. When I finally spoke with the manager, his explanation was that he had been on vacation. Apparently, accountability takes PTO, too. When I requested the vehicle's complete pre-sale inspection and service history, I was told it couldn't be provided. Interesting, considering how heavily CarMax promotes its inspection process. When I questioned the salesperson's assurances, service leadership essentially told me that wasn't their department's responsibility. And, of course, the predictable response: "She declined the extended warranty." Yes, she did. She also purchased a vehicle based on repeated assurances from your sales team. Declining an extended warranty doesn't mean a customer forfeits the right to question the condition of the vehicle they were sold. CarMax is now willing to evaluate the vehicle for over $300, with repairs at our expense. Given this experience, I wouldn't trust this location with another dollar of our money. What concerns me most is the complete lack of ownership. Sales isn't responsible for service. Service isn't responsible for sales. Leadership can't return calls. And somehow, the customer is expected to accept all of it because it's "company policy." My advice to anyone experiencing issues with this location? BE LOUD. Document everything. Contact corporate. Make your concerns public. In my experience, twelve phone calls weren't enough to get a timely response. It took reaching out across social media before someone finally called back. This was our first CarMax purchase, and it will absolutely be our last at this location. I strongly encourage potential customers to read the recent service department reviews before making a financial commitment here. My recommendation is simple: DO NOT SPEND $1 AT THIS LOCATION. Not for sales. Not for service. Not for repairs. Go somewhere else. A company's reputation is built on how it treats customers when something goes wrong, not just how quickly it closes a sale. Based on our experience, CarMax Virginia Beach has failed that test spectacularly. Corporate is reviewing our concerns. I'll update this review if their response warrants it.

I wanted to take a moment to say that my recent experience with Driver's World was the best…read moreexperience I've ever had purchasing a vehicle! Demario Street was on top of the game from the moment we first spoke on the phone til I drove off the lot in a vehicle that far exceeded my expectations. He was very down to earth, knowledgeable, and stayed on point til I was nothing short of happy with my purchase! I highly recommend Driver's World (and Mr. Street in particular) when you are in the market for your next vehicle! wdodson NFK

I waited a while to leave this review. Naturally, the day you buy the car is the best service…read moreyou're going to receive at a dealership. For me, every time I have come here has been an amazing, gracious experience. I was sold my car by the dapper C.J. Morris, who is a man that keeps things real. Each time I came in afterward he recognizes me and shakes my hand. Drivers World has a good policy of "price as marked" with no haggling, since their prices are already low. I don't know about that across the board, but my 2010 Hyundai Accent was a great deal. I have had two issue happen with my car since its purchase. The first was when my spare key came in from the Hyundai Mother Ship. We tried it out and it got stuck in the ignition! Samantha, in their service dept., immediately got me a rental and called a locksmith to look at it the next day. My car was fixed up that next day too, the locksmith had to re-cut part of the key. My second issue was when my car suddenly didn't start one day after work. I took a panicked trip in the tow truck to Drivers World where they got me a loaner car that night. They called me in the morning and told me it was the starter. I returned my loaner and they got me a rental; a few days later I picked up my car from Checkered Flag Hyundai. So far, everything has been covered and I always get treated nice there. I had a great buying experience and their awesome service has continued. Hopefully all my visits will be this good.

Just moved from out of state and had to get an oil change they send me videos of things I didn't…read moreeven know about and I've been going to a different Subaru dealership and they always checked off how good my car was. Would definitely recommend.

We had the pleasure of working with David Fanning when looking to purchase a crosstrek 2025. The…read morebest car buying experience I've ever had. David set the deal up completely through text, and got me the numbers I wanted to see for our the door pricing within a day of speaking to me. I came in and he was quick in getting our trade in looked at, and pushing the deal along to financing. All in all I was only in the dealership for a little under two hours. I would highly recommend asking for David F. If you come into this dealership!

Collin Heath assisted us on several visits to the dealership. If you are interested in a Hyundai, I…read morewould highly recommend asking for him and dealing with Checkered Flag!

Collin was our sale representative and he was so kind and knowledgeable, we were able to get the…read moreVehicle that we wanted at a Great price and an amazing interest rate. There was no hassle. It was such an easy buy!!!

They have a complete inventory list on an extremely user friendly website…read more I saw a vehicle I liked and was contacted promptly by Mr. Carter (William) to offer any further details I needed on the Honda Pilot, we set up a test drive for a few days later. When we came the staff all had believable smiles and kind greetings. The manager Vernon is a very nicely dressed gentleman with good manners. My daughters and I felt very welcome. Free hot coffee from a fancy Kuerig Coffee Dispenser kept us warm, on the incredibly cold day we decided to venture to this beautiful establishment. We drove 6 different vehicles on this adventure. It was an enjoyable visit with William, he was patient and kind and braved the elements for our many requests with a smile and humor. He was very honest and straight forward, took the time to carefully answer all of my questions with detail. There was no pressure to pick a particular vehicle to work with. I never felt pressure to buy a vehicle, which was refreshing as car shopping can be exhausting. Over the course of our 3 hour visit not only did we learn a lot but we were entertained and laughing the whole time too. Reflecting on the visit there after having read the reviews the night before, I was incredibly surprised and was glad I went to find out for myself before judging based only off of those reviews.

Horrible business! All the cars that I saw have deficiencies in some way. They are quick to send…read moreyou on your way with a broken vehicle. They'll offer to fix what they think it is oppose to what is actually wrong with the car. Good luck.

Corey is VERY knowledgeable about every car there. My Husband and I were very impressed by him…read more This was by far the easiest experience we have ever had buying a vehicle. Normally we are at the car lot for hours upon hours. Not the case with this time. The paperwork process probably took a little under an hour. Corey was great at that too! Everything went extremely smooth. Prices are awesome, cars are really nice. So glad we found them! We bought a really nice VW Passat. Very happy with our purchase, Corey did an amazing job!! We are happy customers for sure!

I bought my son a Honda Fit from Mikel at checkered Flag Auto Outlet 8.6.25. Mikel made the whole…read moreexperience amazing and non stressful. I literally just couldn't believe it. He did everything he could to get me financed and get me the best interest rate possible. He was always smiling and was sooo very friendly. He was even able to get us a 40000 mile warranty! Mikel is a top notch salesman who isn't out to make a sale but out to help people get a reliable good used car ! Ask for Mikel for sure when you stop in.

I had a great experience with Mazda purchasing my CX-50. Everyone was very helpful, especially…read moreFrancisco, the delivery coordinator. He helped me with my insurance and took the time to show me everything about the car. Great service and a smooth experience overall!

Worth the trip! If you're looking for a new ride, new or used, definitely check this place out and…read moreask for Bryan . The entire experience is top notch, starting with the introductory and cool coffee machine . Bryan kept the conversation engaging and entertaining without the back and forth that's expected from most dealerships and is very transparent. He answered questions before I could even ask them and never put pressure into buying. Dude knows what he's doing. Honestly, all of Mazda felt like you're one of the pals, just visiting for a chat that conveniently slides some new keys your way . Once we arrived, we were able to browse the lot without being hounded by a salesperson, which is refreshing since no one wants to be roped into a sale when they're still browsing options. Upon entering the building, you're quickly greeted and introduced to all the right people so you know who you'll be working with during each step of the process. Trading in is super easy and I noticed they CARE! Last time, I traded a vehicle to a competitor, they did the quickest glance of the physical condition and gave me a price. Mazda actually reviewed the vehicle in its entirety which is a plus because it shows they value incoming used vehicles so you, as the purchaser, won't have to worry about picking up a beater . This is my first Mazda , and they created an environment that will keep me coming back .

RK Chevy has an amazing team! The guys were cool too but I was assisted by a team of ladies, and…read moretheir cohesion was awesome. I was assisted and drove a few rides with Ilham, she was so wonderful, knowledgeable, and a variety of other great things. She takes her time and focuses on her customer, what we want, and how she can make sure that we had it. I got a new Trailblazer and it's a dream! So grateful for Ilham, Fatima, and the entire team. 5 stars and we will return when we're ready to trade out the Traverse!

Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

Met a great team at Hall Honda Pre-owned Express. Thanks to…read morea cool sales person Devon Brittner, reception Jess, finance manager Daryl. I am a very happy owner of a Honda now

Overall our experience here was excellent…read more We visited about a few weeks ago looking for a vehicle for my daughter her first car to be exact... The attendant Antoine assisted us... He was very efficient very easy to understand as well as communative. My daughter didn't see anything she really really liked but he said he would be on the lookout and was super confident that he was going to sell us a car. A few days later he ended up calling and said that he had a vehicle that was on the way... Long story short my baby is the proud owner of a 2026 Honda Civic. Thanks to Antoine... a super great salesman! The staff here was awesome and exemplifies teamwork. We met the general manager, very personable...smiling faces all around we cannot be any more happier with our purchase. Great great service from start to finish. if you're in the area or looking for a new vehicle check them out they do have used vehicles as well but I wouldn't necessarily suggest a used vehicle unless you really know what you're getting but if you're buying new come through. 10 out of 10 experience Have fun and enjoy life ;)