I would like to express my experience with a salesman named Nathan Brown. He assisted my family…read moremember with the upmost caring and courteous service before and after the sale.

Priority has really stepped up their service. I just picked up my car after what was an unexpected…read morevery positive experience. The 2014 Ford Focus with 18,329 miles was a vehicle I had inherited from my Uncle. It drives well & is comfortable. So I've kept it for in town driving. Suddenly one day recently it became possessed by demons. Surely that could be the only reason for such bizarre behavior. After a nervous drive to a station that could read the error codes, I learned that the problem was either the Transmission Control Computer Module or the Transmission. Knowing this was a common issue for the 2011-2015 generation of this model, I began with Ford. My messaging with Ford Customer Relations was not positive. After numerous exchanges I was told no warranty & to take the vehicle to my dealer. So I was prepared for a battle with Ford over this extraordinarily low mileage vehicle, The first person I reached by phone at Priority was very pleasant, understanding & promised to have Amanda contact me as soon as she was between customers. Amanda called in a prompt manner. She told me to bring the car in for an 8am appointment the following day. When I arrived I was told that because the "Check Engine" light went off after the station read the codes, we would have to wait until it came on again. Amanda told that me when this happened to bring the car right in with no appointment needed. My son was visiting and took the car out on a drive around town. The demons took charge of the vehicle again while on I-264. He made it to Priority & left the car with keys in the after hours box. And I........ I awaited bad news on Monday morning. This morning I received a call from Amanda that my vehicle was done. It was the Transmission Control Computer Module. Ford covered it. I could have kissed her feet when I heard that. What had begun a bad experience with Ford Customer Relations ended with a very positive experience. Thank you Priority and especially Amanda.

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

Disclaimer: I've never worked with the sales department, just the service center. My rating is for…read morethe service center. We always have the greatest team that service my Tahoe up here at the service center. They're always so nice and willing to answer questions. The best part is they keep you up to date if you leave your vehicle up there throughout the day to be serviced. I hate that this place has only 2-3 stars overall because their service department is phenomenal.

Made an 8am appointment for cross bars to be installed and a state inspection done. 7 hours later I…read morepicked up my car and when I got home a bolt fell out. 4 of the vertical bolts were never tightened. I went back and the bolts were tightened. As I drove off I heard something else fall off my roof. I circled the block and it was the torx bit so if the mechanic needs it, I left it in the street near the dealership. Quality control does not exist at this dealership.

first and foremost I want to thank Quan and Derek for the work that they do. there more I just…read morecan't remember there names. however, professionalism over the top. not only did they help us resolve the issue we had with our car, got us into a better car that also made it more affordable. they showed how a team cares for people and their customers by listening and going above and beyond finding a way to get you not only what you need but what you want. I honestly won't go anywhere else. you shouldn't either... don't take my word for it, check them out; ask for quan or anyone he recommends.

Raquon Dixon is highly rude and unprofessional no customer service at all, very disappointed in the…read moreservice and experience

Justin delivered the right car at the right price with excellent customer service. He answered our…read morequestions and made the process easy for us. I'm confident in the quality of the vehicle purchased and that Trimax will stand behind it.

I purchased a 2018 Golf GTI from this dealer from out of state. I was too far to see the vehicle…read moremyself, but Justin was more than willing to do a virtual tour and put the vehicle up on a lift so i could inspect the underside of the car from my home. This was my first experience trying to purchase a vehicle that I could not see first hand for myself. Justin made it a seamless, easy, and confidence inspiring experience. From what I could gather, his dealership maintains, inspects, and corrects their vehicles to the best of their ability before selling them to the public and that is nothing but honorable, trustworthy, and respectable business practice. Justin is straight, to the point, and no fluff as any good mechanic should be. He took care of me and even left a little cash in the car upon delivery so I could go get it cleaned up after its long trip (had it delivered a few states over) so it could look nice and new for the first impression to friends and family. Justin absolutely does his best to deliver a quality product to his customers. Not all used cars can be perfect on the spot, but he makes up for that variable with a solid business ethic, customer service, and a love for the community. I would recommend his dealership to anyone.

I wanted to take a moment to say that my recent experience with Driver's World was the best…read moreexperience I've ever had purchasing a vehicle! Demario Street was on top of the game from the moment we first spoke on the phone til I drove off the lot in a vehicle that far exceeded my expectations. He was very down to earth, knowledgeable, and stayed on point til I was nothing short of happy with my purchase! I highly recommend Driver's World (and Mr. Street in particular) when you are in the market for your next vehicle! wdodson NFK

I waited a while to leave this review. Naturally, the day you buy the car is the best service…read moreyou're going to receive at a dealership. For me, every time I have come here has been an amazing, gracious experience. I was sold my car by the dapper C.J. Morris, who is a man that keeps things real. Each time I came in afterward he recognizes me and shakes my hand. Drivers World has a good policy of "price as marked" with no haggling, since their prices are already low. I don't know about that across the board, but my 2010 Hyundai Accent was a great deal. I have had two issue happen with my car since its purchase. The first was when my spare key came in from the Hyundai Mother Ship. We tried it out and it got stuck in the ignition! Samantha, in their service dept., immediately got me a rental and called a locksmith to look at it the next day. My car was fixed up that next day too, the locksmith had to re-cut part of the key. My second issue was when my car suddenly didn't start one day after work. I took a panicked trip in the tow truck to Drivers World where they got me a loaner car that night. They called me in the morning and told me it was the starter. I returned my loaner and they got me a rental; a few days later I picked up my car from Checkered Flag Hyundai. So far, everything has been covered and I always get treated nice there. I had a great buying experience and their awesome service has continued. Hopefully all my visits will be this good.

This is the 5th Subaru that I have purchased from Ken Taylor. Hopefully the last....but who knows…read more The Finane Manager, Eric informed me of all details during purchase process. Thank so much Ken Eric and First Team Subaru.

I purchased my car from the dealership. The sales person was wonderful to deal with. But in my five…read moreyears of owning the car, the service department has been a huge negative. Three times they have charged me for work they either did not do or that my car did not need because it was just done. For example, charging me for a tire rotation and me realizing they never rotated the tires. Or, taking it in for the 90,000 mile checkup, which includes a brake inspection, but taking it in 30 days later and being told I need new brakes. Last time I took it in, they charged me for work they had already done and was not needed again because it's only done every 10,000 miles. When I complained to the Manager of the Service Department, he conceded the errors (as he had the other two times) and told me he wanted to do what he could to earn my business back. He said he would call me first thing the very next day. It's been months and I still have not heard from him. The lack of trust that I have in them to service my car properly and to keep my car safe far outweighs the benefits of their loyalty program. Watch your bills, watch your service history, and chalk your tires before you go in or you may very well get charged for work that was not done or not needed.