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    Hall Honda

    2.9 (280 reviews)
    Open 7:30 am - 9:00 pm
    Updated a few days ago

    Services - Hall Honda

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    15 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Hall Honda Photos

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    Recommended Reviews - Hall Honda

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    Reviews With Photos

    Johnathan S.

    My wife and I were looking to buy our son's first car for his birthday so we went to Hall Honda to see what they offered around Black Friday sales / Happy Honda Days Sales Event. We initially went to another Honda dealership and were really shopping around at this point. So we reached out online to chat with a sales representative that is when we met Jason. Hall Honda has been around Virginia Beach for years my parents bought my sister car from Hall Honda back in the early 2000s and even my wife bought one of current cars from Hall Honda a few years ago in 2018. This dealership is a trusted dealership in Virginia Beach and clearly from generation to generation they provide the best customer service and buying experience any Honda dealership offers. Hall Honda made it easy to find a sales representative that could answer all of our questions and help point us in the right direction. Jason Dela Cruz very knowledgeable on all of his cars and really listens to what we are looking for and through this whole process there was ZERO PRESSURE to buy. Jason made it quick and easy to pick out the car we were looking for and we are pleased to say we have found good reliable and safe vehicle for our son. We went with a 2025 Honda Civic Sport.

    TPMS "Repair" Led to Tire Blowout--Negligence That Could Have Killed My Partner On Monday, July 14, my partner brought our 2025 Honda Accord to Hall Honda Virginia Beach for a TPMS warning light this was Visit #1. The repair was completed under warranty and marked ready by 12:24 PM. We picked the car up the next morning, Tuesday, July 15 at 7:30 AM. Just nine hours later, at 4:32 PM, the tire's sidewall blew out without warning while my partner was driving to ODU. There was no TPMS alert, no impact, no pothole, just sudden catastrophic failure. If this had happened at highway speed, she could be dead. That's not an exaggeration. This wasn't an inconvenience it was a life-threatening failure hours after the dealership released the vehicle. We had the car towed back after hours that evening Visit #2. The next morning, Tito, the service advisor, said we "must have hit something." I didn't argue. I let it go because he also told me that the tire replacement and rim work were fully covered under warranty and then gave me two options: a fast-track repair using a third party, or the "proper" route that would take three days. Since it was covered, I didn't press the issue and chose the "proper" fix. But then came Visit #3. We picked the car up on Monday, July 21. By Tuesday, July 22 at 3 PM, the TPMS system failed again, this time throwing a calibration warning yet another return trip. At this point, my frustration was not with the blowout itself it was with the fact that we had to return three times for what should have been a basic sensor repair. I came in to express concern over the repeated service failures and the lack of thoroughness. Instead of addressing the real issue, the service manager spoke to Tito who immediately got aggressive, once again insisting we caused the blowout saying he "took photos". I wasn't even there to argue about the tire blowout. But now he and his manager, who was just as defensive and condescending, turned the whole conversation into a hostile blame game. They showed no concern that the vehicle was returned to us in an unsafe condition. No concern that my partner's life was put at risk. No apology for the inconvenience, the transportation costs I had to pay out of pocket, or the wasted time. Instead, they made it clear that preserving their version of events mattered more than accountability or safety. Let's be absolutely clear: The rim chip came from the rim contacting pavement after the tire failed, under full vehicle weight and torque. The black scuffing is consistent with rotation on bare metal not from hitting an object. There was no structural rim damage, no lateral cracking, and no TPMS alert. This failure was the result of either a defective tire or a botched TPMS service not driver error. This is not just bad service. This is negligence. This is a failure to properly service a safety-critical system. This is a pattern of blame-shifting, evasion, and disrespect toward a paying customer. This is how someone ends up seriously injured or dead because a dealership failed to do its job. Yes, everything was covered under warranty. But a warranty doesn't mean anything when the work is careless and the staff treats safety like an afterthought. We were lucky. But if this same failure happens to someone else at 70 mph, there will be blood on this dealership's hands. Avoid Hall Honda Virginia Beach. Don't trust their service department. Don't let their smiles in the sales office fool you. And don't believe the warranty will protect you when what you really need is competence and accountability. Because based on our experience, they offer neither. Ps. They really don't deserve it but I give them two stars because the gentleman who calibrated the TPMS sensor was polite ------------------------------------------------------------------------------------------------------ Calibration still doesn't work. Perhaps Hall Honda didn't calibrate the calibration thoroughly enough. Fourth Visit Here I come.

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    11 hours ago

    t is the person to go see if you ever feel to ashed to show your score or scared you may not get approved go see T

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    4 days ago

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    4 days ago

    Jay edghill thanks for your time and expertise with helping my wife select and purchase a new vehicle.

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    8 months ago

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    8 months ago

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    1 year ago

    Loved working with Faye Timmons! She was very thorough, fun, personable and professional! Highly recommend working with her :)

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    11 months ago

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    6 months ago

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    8 months ago

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    8 months ago

    Jay Edghill is very nice, personable, and helpful! I'm leaving with a new car! Yay! Thank you jay!

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    10 months ago

    My sales person, Savannah pruiett, was amazing today! After weeks of car hunting she helped me seal the deal with my dream car!

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    8 months ago

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    10 months ago

    My salesperson, Savannah pruiett, was super great! Very friendly and welcoming! Helped me get in to a car that I love!

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    2 years ago

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    11 months ago

    Jay Edghill is amazing and very helpful! The whole process was smooth and easy with his help.

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    11 months ago

    Jay Edghill Was Very Helpful and Patient and Transparent about all pricing, even helped me choose a insurance policy

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    11 months ago

    Jay Edghill is the most helpful, knowledgeable sales person. He has made the stress of car buying a pleasure!!!

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    11 months ago

    Jay Edghill is very professional and made our transactions very easy! We highly recommend seeing him for your car needs!

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    11 months ago

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    1 year ago

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    2 years ago

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    5 years ago

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    2 years ago

    Jay was great to work with! Very personable and true to his word. Overall a great experience buying our car from him.

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    2 years ago

    I had my car serviced here. My overall experience has been okay--adequate enough but could be better.

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    Page 1 of 7

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    Review Highlights - Hall Honda

    Jay Edghill is one of the best low pressure Salesmen I've had the pleasure to work with.

    Mentioned in 15 reviews

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    This is maybe my second visit here within about a four-year span but however every time I visit the…read moreguys here are a super friendly and on point. However, I do call ahead of time to make sure that the parts are available and the two times that I visited here everything has been available and ready for pick up at the front desk. I actually have a mechanic that I work and he has a reputable reputation with the company as well so everything works out perfectly... availability and deals! The store is a little hard to spot from the road but if you have any GPS system it should guide you spot on! I used my Google Maps without worry. The shop is kind of small however they do have a few shelves of items that you can browse around to see if it's anything else that you need for your vehicle but they mainly specialize in imported cars. And store is pretty much for stocking items and not so much on the main floor. The building does appear larger from outside. No sugar coating here... they're definitely straight and to the point with you. A great group of guys. Parking is alongside the store on the street or there is parking directly behind the building. Be careful heading back on the main street... super busy area of Norfolk. They usually close at 6 during the week and a little earlier on Saturday...call ahead to verify. Oh and if you visit before I do be sure to check in and ask if their check-in offer is valid. Savings await - possibly! Have fun | enjoy life

    Hall Honda - car_dealers - Updated May 2026

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