I told them not to run my credit because I didn't want a ding on my report. they told me they were not gonna run it through any lenders. then when I left the dealership I see on my credit report that they ran it through lenders and dinged my credit all up avoid this place like the plague read more

Alex Williams was fantastic! Super helpful, honest, and easy to work with. No pressure--just great service and solid advice. Made the car-buying process quick and stress-free. Highly recommend! read more

Sold me a vehicle with a 30 day warranty and a two-year bumper to bumper that overheated as soon as we drove off the lot told me to take it to a Dodge dealer and they would cover. It did not cover any of the repairs told me that the Virginia three day return policy for vehicles does not apply because their contractsupersedes it Definitely a bunch of crooks. I am now out over $1000 at a Dodge dealership for a Dodge that I purchased there and drove straight to the Dodge dealership on the advice of their sales person that they will not accept back even after the Dodge dealership has worked on it and done work on it When I'm less than 48 hours from purchase and try to return it less than five minutes after purchase followed all of their rules was pressured into a $2500 deposit plus gave them a cashiers check for $20,000 and have to fix this issue before the bumper-to-bumper that they sold me would be any good because nothing for the first 30 days counts and I refuse to be dishonest All I wanted them to do is take the vehicle back now I'm contacting everyone finding out from the legal officers of the military bases that they're riddled with complaints. I don't know what I can do other than warn others on yelp the Dodge dealer in Hampton that is looking at this Dodge charger, said that it is obvious that they've been chasing a problem. There are brand new parts all over the place all related to the coolant system . There's absolutely no way that this dealer did not know they are clearly the stereotypical shady used car can't be trusted salesman. read more

this place knowingly sells lemons!!!!! run away from the place if you are looking for a vehicle they will lie and deceive you every chance they get!!!! warranty program is useless!!!! #scammers read more

PLEASE DONT PURCHASE ANYTHING FROM THEM. I wish I could give them zero stars. Do not purchase from. I purchased my vehicle from them 6 months in September 2024. They said my warranty is for a lifetime which was a lie. It's March 2025 and I had to replace the engine mount, coolant system, oil system and radiator system. Thank God I got another extended warranty because I figured they were lying. read more

point blank: they have horrible cars. they're liars. they will...repeat; they will rob you!!!. get a uber you will pay less everyday and be chauffeur.remember that i told you so. read more

this place sold me a car that one headlight was working I bought it on a Friday and was told to bring it back on Monday to get it fixed when I brought it back they told me they would pay half and I had to pay half well it was a BMW and it was $600 to fix it ... just bought it how did it pass inspection... ??? It also burned a quart oil a week and it also would cut off going 55/ 60 down the interstate ... bmw wanted 3500 to fix oil leak and head light ... Then they repossessed it saying that I did not have insurance I have had the same progressive insurance for 22 years their mistake .. my miss day for work ... Told them to keep the piece of junk paid 8800 now they want $13,900 .... repossession fees lawyer fees etc. I never treated them bad payed it seems like to me this place is out to scam anybody any way they can go .... They let me drive off the lot with a car that was burning oil , cut off at speed of 55 bad headlight module .... Every time I've dealt with them they treated me like I was a bad guy like I was making this stuff up ... Any questions about what I went through with this car in this dealership please do not hesitate to message me read more

Select Automotive - Pic of car .. car did look sweet .. but full of problems... the problem did show up until trying to drive it to work to pay for it ... - Car Dealers Near Me - Virginia Beach, Virginia

Do not buy your car from here! They would not let me even test drive nor look at the car before asking to put cash down on the vehicle. Didn't even offer me a bottle of water and the customer service was horrible. If I could do zero stars I would! read more

Buyers beware !!!! This place seems nice and friendly and says they are family oriented but I had issues with my jeep since day one and they refuse to help. Just go elsewhere read more

My boyfriend recently purchased a bmw from select and I spotted a car that I wanted so I went for it. Alex made my car buying experience easy and hassle free. He sold me my first Benz and I love it. read more

Select Automotive - Car Dealers Near Me - Virginia Beach, Virginia

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I wish I could give these crooked people a Zero star rating they sold me a car they knew was in a accident and Anita told us nothing was wrong with car and I had to bring it back same day car hood and light was glued together and would bounce up and down while driving it and the Anita sent us to town center auto works their car fix it shop and the manager in there kept stalking me and my finance saying she was going to fix all of it was going to order parts well two and a half months later she has not fixed our vehicle and just last night I was deiving down road and my hood popped up and flew up and I was driving on main road about to hit the interstate and my 9 year old daughter was in the car .me and my child got hurt and was seen by ambulance and then hospital but today going to talk the owner he told me I was acting like a bitch and I told him he was not acting apologetic for what happened at least to my child because of his car and he said why would he be apologetic when he did not know the whole story. Then he was been really nasty and making threats I had to call police on him .Please be smart be aware of these awful people they will lie change your contract after both parties sign and they are Fraud and criminals. They have no regards for the safety of their cars they just want money please do your research. And when we bought the car Anita begged us to do a review right there so that probably what they are doing to people for reviews because you will instantly regret doing business with these criminals read more

Had a good experience with Tyler. He wasn't too pushy and allowed me take my time. However, no-one took the time to make sure the car was detailed or even if my fluids was topped off before leaving. I drove off the lot with 0 windshield wiper fluid read more

Purchased a Jeep Wrangler a few months back, was super excited. Bought the Endurance warranty to cover almost anything the vehicle may ever need. But the everything started to fall into place and make sense. Jeep was sold to me without state inspection sticker. So went to get inspected; come to find out oil housing assembly is shot, needs 4 new ball joints, electrical issues, check engine light won't go off because of a temperature gauge issue in the AC. With that being said I called the warranty company, and submitted my claim to get everything squared away. But it was denied, because I didn't have proof of inspection at time of sale! So the extra $3500 I payed when I bought the vehicle was for NOTHING! And still unable to get a state inspection completed. DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE! read more

Place is trash I get it used cars are going have flaws but if repairs are needed within a month of purchasing the car obviously the car was bad when bought... I've had this car less then a month and the engine is already blown smh read more

I bought a 2012 mini from Tracy. It was the BEST and most pleasant buying experience I've ever had. The check engine light was on and the inspection was up in a month...they inspected the car, replaced the brakes...I didn't pass inspection, and changed the O2 sensor. The next day my car began to ride rough...I call and tell them the check engine light is on again...they pay to fix it again....2 spark plugs and coils....mind you I didn't purchase a warranty and they didn't have to replace anything. I can not recommend them enough read more

My son and I purchased his first car and within a week the check engine light came on. Scheduled with the shop and took it in. Called the shop to find out what they have come up with and they acted like they didn't know anything about the vehicle being there. Then once they finally realized it was there, they told me it would be $190.00 to diagnose the check engine light. We already knew the code and what was wrong with it. I didn't need them to test it and charge me $190.00. Many auto parts stores are free. The owner was there the day I bought this vehicle and it should have been a huge red flag to me that he wouldn't come off 500.00 on the sticker price. So many things wrong with this car yet had a good inspection??? I would never recommend this place to anyone. They are crooks and treat their customers like dummies. STAY AWAY!!! STAY FAR AWAY!!!!! read more

Nice people but Anita good talking self told me and my lady that we couldn't know what our payment would be until we finished all our paperwork which was a lie and the she puts you in what she want to put you in plus she tries to make you leave a good review so they can screw people over with high ass APR. hell they were supposed to check my lady Hyundai out because of the check engine light and nothing has been done read more

Do not purchase from these crooks....The son has to call his daddy to go to the bathroom and they have very shady practices. They completely covered up stuff on my vehicle by spraying underneath it and telling me it was anti-rust coating. Come to find out today, there is over $4,000 worth of maintenance on my vehicle that needs to be fixed before I can drive it. Also, if any of those parts had broken on the interstate, I would have been killed instantly. We will be filing a full blown lawsuit. Every state has disclosure and lemon laws. read more

I purchased a car less than a month ago only have drove 3,000 miles an now they engine is blow, but when I bought the that was a slight stutter, then the check engine light came on. This is the day of test drive . So dealer said he have the shop look at it , came back to say it was bad gas An they would put some solution in the gas tank to clean the gas. Me being new at buyin cars i began to think ok maybe this is my issue, less than a week later the car was telling it was low on oil they did a new oil change on a car that was brought less than a week prior. Which doesn't add up, because if the car was on the lot to be sold then the oil shouldn't have been a issue. Literally a week later the car through codes for low oil. I called them to inform them I'm having the same problem, the dealer says oh just put some more oil in the car, which sounds stupid because why put more oil in the car if the car just got an oil change. Which is good for about 10,000 miles , mind u I only have 114,000 miles in the car when brought. There's no reason that within 3,000 more miles my engine is blown I called to set an appointment to bring it in when the car was at its best drive , the day of My appointment the car stalls out on me on the road. No one hurt. dont waste your money here they will lie to make a sale they don't care about there customers at all, but I'm takin the legal route because I'm not payin 7,000+ for a new engine read more

Do not buy from Select Automotive on Virginia Beach Blvd!!!! They are a scam!!! They will sell you a car that will fall apart within a month and then say they are not responsible! They sell junk cars and band aid them to last a little after you have bought it and then they will charge you all kinds of extra money and make it impossible for you to get your car back!! Do not buy from this dealership!!! Select Automotive Website Directions 5073 Virginia Beach Boulevard, Virginia Beach, VA (757) 226-0265 Ask for George!! read more

Buyer beware!!!!! They are scam artists. Worst experience ever. Still payfor the POS they sold our daughter. Update. I stand by my review. But I appreciate the comment. read more

Their best offer on in-house financing worked out to 46.3% APR. they don't make their money selling cars, they make their money gouging people on financing read more

Changed management and services and inhouse loan company services became very hard to deal with and like a scamming company. Nice vehicles, horrible services. read more

They advertise low interest rates but once you get inside they are completely different. Out of this world outrageous....BEWARE...you will pay an arm and a leg for a car that didn't hardly cost a thing if you had the cash up front. Website is misleading and the buy here pay here $500 down IS A LIE. Not only is it a lie, but the in house financing is a joke. The monthly payments for a cheap, old car car is equivalent to a 2020 foreign vehicle monthly payment. The down payment is not what they quote over the phone. Ruined my whole day and wasted my time and still no vehicle. Ridiculous. read more

John at Select Automotive provided excellent service and I would not hesitate to refer anyone to him.

Wow I submitted a app with a co-signer for a jeep cherokee they said if I bring 2000$ that I could drive off the lot approved confirmed with the manager ....then less than a hour they snatched back the approval .. then he said said find something cheaper well then I found a 2014 Subaru Legacy 2.5 they said that was approved but then guess what the next day that was no longer approved and they wanted 4,000 down I'm dissappointed in this place they really got my hopes up when that car was something I was really reaching for then telling me to come on an appointment for something that I could not really have wow read more

I would not recommend this dealership to my worst enemy. Between the salesperson Vincent and owner I don't know who is worst. I sold my 2010 Range Rover to them due to problems with the engine, so I purchased a infinity car from this dealer and drove it for a week in half until the check engine light came on. I return the car immediately to let hem know the issue with the car. They said the car needed a fuel pump and that they were unable to fix it needed to go to the infinity dealership. So the next 2 days I'm under the impression that my car was at the infinity dealership so when I received a call from town pointe cars and that I had to give them 100 for my deductible I was totally confused and hung up on the guy because I thought it was a scam. But to my surprise it wasn't a scam it was Select Auto that never took my car to the infinity dealership and that in fact the car never left their shop. I don't know why the owner took a lie to Vincent to tell me but it had me skeptical at that point because now I didn't know if they really fixed the issue with my fuel pump. I picked up my vehicle and drove it that night and the check engine light popped on again I took it back that day and now I'm waiting to see if they are gonna charge me another 100'dollar deductible smh this is totally ridiculous to be running your business this way. It's not fair to the customers that you guys get over on people you sell them a lemon and the in turn expect them to pay for it not right not professional and I would never recommend this dealership to anyone read more

Bought a Truck there, and the rocker panels were rusted out. I didn't notice. I took it to a body shop and they said that the rockers were so rusted that they need cutting out on both sides. 5K+ job. I contacted the Select Automotive dealership, and they agreed to a 50/50 bill split. I contacted them later and they said that they agreed to no such thing. First of all, who sells a vehicle with that much rust. Sure, I should have noticed but do they even look at the vehicles they buy? I am so wore out from trying to get them to pay for half the cost. (which should be 100%). I finally gave up on them finding a body shop of their own and took it to Maaco. I emailed them the estimate from Maaco and they agreed to cover half, and drive the truck to Maaco for me LOL!. Now they are saying that they want me to pay Maaco back and to drop the truck off. I am going to suck up the total cost of this job 5K. Stay far away!!! read more

This company is a joke, everything you read is not true. They deserve zero stars. STAY AWAY !!!! DONT GET RIPPED OFF AS I DID!!!!!!!!!!!!!!!!!! If George the owner inspects each car he needs to find a new line of work. We purchased a BMW from this company after the first two weeks of having this car it started over heating we took it back and was told it had a pin hole in the radiator and that they would fix it but they did not. We ended up having it towed back six times in three months. The fifth time we were told that it needed a new full injection system, after paying $400 dollars to the place that allegedly fixed it ( that is also owned by George ) we took it home. Within a week the car over heated again and yet again we towed it back. After Select Automotive had it for a week we were told that the car needed a NEW ENGINE and Select Automotive said that they would do nothing but give us a discount on the repairs that it was our problem because the car hade 43 service visits on the carfax ?? Did Select Automotive not know this when they sold it to us ??? Guys this place is a total ripoff stay away don't get ripped off as we did. The cars are junk and they don't give a crap about there customer. STAY AWAY FROM SELECT AUTOMOTIVE VIRGINIA BEACH VA I have never reported a company before but I thought you should know this place is a joke, don't wast your money read more

Got the deal I asked for on the car I wanted. Can't ask for much more than that! John was a very helpful sales representative. Highly recommend. read more

They have a complete inventory list on an extremely user friendly website. I saw a vehicle I liked and was contacted promptly by Mr. Carter (William) to offer any further details I needed on the Honda Pilot, we set up a test drive for a few days later. When we came the staff all had believable smiles and kind greetings. The manager Vernon is a very nicely dressed gentleman with good manners. My daughters and I felt very welcome. Free hot coffee from a fancy Kuerig Coffee Dispenser kept us warm, on the incredibly cold day we decided to venture to this beautiful establishment. We drove 6 different vehicles on this adventure. It was an enjoyable visit with William, he was patient and kind and braved the elements for our many requests with a smile and humor. He was very honest and straight forward, took the time to carefully answer all of my questions with detail. There was no pressure to pick a particular vehicle to work with. I never felt pressure to buy a vehicle, which was refreshing as car shopping can be exhausting. Over the course of our 3 hour visit not only did we learn a lot but we were entertained and laughing the whole time too. Reflecting on the visit there after having read the reviews the night before, I was incredibly surprised and was glad I went to find out for myself before judging based only off of those reviews. read more

In the process of buying my car everything went great. However I have recently found out that I was sold a car with a broken radiator support. I called the dealership to see what could be done about it and the General Sales Manager Gary did not care one bit. He continuously cut me off when I was speaking to him and told me that it was my fault, but I have documentation that the damage happened before I purchased the vehicle. He did not try to even help me and was extremely rude! A car is a big investment and the least he could do was pretend that he cared being that he claims to be the head man charge. read more

We purchased a 2009 Honda Civic from Select Automotive on 12/31/16 and couldn't have been more pleased with our experience. We arrived for a test drive just before closing and decided to purchase the vehicle. 3 very friendly and helpful employees stayed late so we could complete our purchase that evening. They made the process quick and easy. Thank you so much! We love the car and would definitely go back to Select Automotive again. read more

During my recent Lexus purchase, they specifically said the Tire pressure sensor light would be off, and car detailed when I pick it up. Neither were completed. It took over a week to schedule a time to fix this after I purchased it, and they only reset the sensor, so it came back on after a day. They did not care about addressing the root cause of the only problem I asked them to address. Still upset read more

If I could give zero or negative stars for this ridiculous excuse for a business, I would. First of all, they have the rudest, pushy sales team I have ever experienced. One of their sales reps sent me text message after text message harassing me although all hours of the evening and night. Secondly and most importantly, they ran my credit without my permission. When I called to speak with them about it I was treated like garbage and never called back. Terrible awful place and I would never ever refer anyone to them! read more

Do your research or you will get swindled. They padded the NADA estimate with $1,500 worth of features the car did not have. I'm not sure if this was an honest mistake or if they were intentionally trying to deceive me. In terms of negotiating, they'll stonewall you at first but stand your ground - they will work with you if you draw a hard line. As for the quality of the cars, financing, and follow up, I cannot comment as I opted not to go through with the sale. read more

STAY AWAY FROM THIS PLACE!!!! I wish I could give them ZERO stars. I hope you have time, because this is a long review. In March 2017 I was involved in a car accident which put me back in the market for a new vehicle. I was already dreading the process and it's business of establishments like this that make me feel that way. When I first arrived, I was met by a sales lady who was actually very nice and accommodating. For the life of me, I cannot remember her name but sadly she was fired in the middle of this process because she was trying to do the right thing. I showed up at the lot looking for an SUV or full size sedan. Kinda unsure what exactly I wanted. I knew I wanted leather and bluetooth, newer than 2010. But was debating about SUV or Full Size Sedan. I test drive a Toyota Rav 4, some type of BMW SUV, a Buick Enclave and a Acura MDX. I fell in love with the Acura! It had lower miles, all the features I wanted and still gave me the sporty look I loved. We finished the deal and I was due to bring the rest of my down payment (I had put a smaller one down to hold the vehicle) and pick up the car after it had been detailed. I took half a day off from work to finish the deal. I get there, the car still hasnt been sent over to be detailed. I sat there and waited over 3 hours for the car to be detailed. When the car is finally finished, my sales lady drive me over to pick the car up and the trouble begins! All they did was wash the car and throw on some tire shine. The crayon was still on the back sit armrest and hadnt been scrubbed off, my floor mats where missing and for some reason the detailer took the disc for the navigation out and didn't but it back in. My sales lady was pissed and chewed them a new one. I told her I would bring it back over the weekend for them to finish the detail. From there I went on mini road trip to go see a friend who lives about 45 minutes away. Round trip, just there and back I used over 1/2 tank of gas. Which I found odd. I knew it wasnt going to get the same as my previous small car, but I didn't expect it to be that bad. Once I returned home I asked my husband who is a mechanic to check it out. Come to find out it has numerous sensors that needed to be replaced and after heavy research they were going to be expensive. I hadn't even had the car 24 hours! I called my sales lady and she told me to come back in. When I returned she said we can either fix the car or you can choose something else off the lot. I was really upset about it, but I decided to choose something else off the lot. If it already had that many problems who knew what else would go wrong. (I can agree it was great for them to allow me to pick a different car) But, it just got worse from there! I ended up picking out my dream that they had just put on the lot. A 2014 Chrysler 300, loaded, 50k miles, leather you name it. She was a beauty! I again, drive to my friends house, in love with this car. We go out, have dinner and then go to leave the restaurant, it's dark and my headlights are screwed up. The driver side projection was completely cut in half. I got back to the dealership the next day and tell my sales lady problem. I felt bad, because I felt like I was being "That Customer". I told her, it never should have passed inspection with how it was. We schedule the service repair for that Wednesday as I could take 1/2 day from work. I show up to get my car fixed and the service repair shop had not gotten my part yet. They sent someone to get it, (it was 20 min) away and the guy was gone for TWO HOURS to get a new head light assembly. He got "lost". I then have to wait another two hours for them to fix my car. I leave and wait till it gets dark. Guess what? Still not fixed!!!!!!!!!!!!! I call the next morning and tell them it's still not fixed and this is when they start to fight me on fixing it. They finally agree to have it back at the shop, where again it was not fixed. When I pulled it in the show room garage where they take pictures, so I could put the lights on the walls so they could see the harsh line that cuts off the light, even another salesman said "Ya, that doesn't look right" but later changed his story. They refused to replace the head light assembly and I told them "This tells me you didn't replace it to begin with, because if you did it wouldnt be an issue if this was faulty because it's under WARRANTY!" They called me said "Apparently we are not going to be able to come to a mutual agreement about his light, so just bring the car back." And that's what I did, I took that car back and demanded my money back. Originally they told me it would take them 5-7 business days for them to get me money back and I said then I'm keeping the car for that long or until I get my money back. At that point they wrote me check right then and there. STAY AWAY FROM THIS PLACE. They sell cars with problems, do not want to fix them and rip their customers off. I will NEVER go back here ever again. read more

I purchased a car from here within 30 days the car broke down and the company know the warranty was a bunch of bull and the gap company closed permanently just buyers beware they tell you one thing and do another and they will put the car on your credit so do not believe they don't check credit because they do they will screw you over and lied to you about it at the same time read more

Just left from Select Automotive and have to say that the service was first class!! I'll definitely recommend and will return for ext vehicle!! read more

Purchased a 2014 Mercedes E350 in August. BEAUTIFUL car. Thought I got a great deal until this past weekend I started loosing air in my rear right tire. Husband just took it to a tire and rim shop only to find out that ALL FOUR of my rims are cracked. EXTREMELY disappointed in Select for putting me on the road in such unsafe conditions. Thanks Select! read more