We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Top marks all around. These folks were friendly and professional. Arrived on time, got right to…read morework. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service.

Hearing "total septic tank(s) failure" in a home inspection report is a horrible gut punch for both…read morethe property seller and the potential buyers! We found ourselves there Tuesday and Jim has worked feverishly for two days to help us figure out what needs to be done. Costs for everything are outrageous, yet Jim is as concerned for our expenses as if they were his own! Cannot recommend him highly enough! He and his family are there when you need them most! Thank you!!!

This was a horrendous experience. Jimmy came out to my property, LEFT THE SYSTEM BROKEN and did not…read moretake responsibility for that fact when they had to be called out to the property again the next day. Both times that they came out to the house, the team was demanding payment before they left and any sort of invoice was ever mentioned.

We have had nothing but the best experience with A&R Construction over the past 2 1/2 years in our…read morenew home. Jill is always helpful, professional and is very knowledgeable in the trade. Service crews are great and get their work done quickly and efficiently. Highly recommended.

Very late post!!! Not the best experience! We replaced our old septic system with an aerobic…read moresystem back in May 2018. Fairly new to our home (less than a year) and not knowing about septics we provided the specs that were probably not the most recent. We started noticing a puddle accumulating it turns out there was another line from the kitchen/laundry that was attached further down the main. We called Tyler and his response was... I hooked up to the main as I was so supposed to it's not my problem that you had another line. We called him several times and offered to pay if he truly thought he was at no blame. He got out of control and was very unprofessional. You could hear him yelling out of the phone. We asked if he tested all the water outputs. He was very defensive and again repeated that he hooked up to the main. We mentioned we were going to get legal advice of course that made him worse and threatened he would get his lawyers and make us pay for his time. We learned our lesson as we are part to blame. Do your research and make sure to turn on ALL water faucets in your home before job is "complete". We were finally able to save $$$ to fix the issue and a year later were good!!! **I posted review on Google and there is now a response.. which now we are liars and making up stories. Not sure how he can sleep at night calling us liars.** M.Lopez

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

They were great to work with, very professional and worked us in the same day we called. Would…read moredefinitely recommend them for your septic pumping needs.

From the owner: Serving the Canyon Lake area as septic tank pumping experts since 1982, the team at Weidner Septic…read moreboasts over 90 years of combined professional experience. From regular pumping to requested maintenance, we're here for you.

This is an awesome company with great service and fair pricing. I have used them before, but I…read morecalled this morning after waking up to the sound nobody wants to hear - their septic alarm. The woman that answered the phone was super nice and helpful. They were booked solid and said they would try to move things around and get me in before closing today. Not only did they do that, but they also had someone at my house and the issue resolved within two hours. The tech was also such a nice guy with so much knowledge. I will never call anyone else for septic repair services.

I have never used this company but I was driving on RR12 in Dripping Springs today towards…read moreWimberley and one of their vehicles (RAM van) was driving behind me so dangerously. I was going the speed limit and 5 above and the JMA driver was so close to me and accelerating recklessly and swerved suddenly to the left a couple times (I think to see if they could pass me on RR12, which is a one lane street and would be so dangerous) and I was honestly afraid the entire time I was in front of this driver. I had two toddlers in the car and am 9 months pregnant and was just having such a bad feeling that I have not experienced on the road in a very, very long time, maybe ever. The company should know one of their employees is driving dangerously in a JMA vehicle.

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

Best value and on time for the current market. Contractor was professional and provided same day…read moreseptic pumping.

Great job, will use again Driver very nice no complaints…read more Promised kept Responding 100% from call to arrival, great job