We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

They were great to work with, very professional and worked us in the same day we called. Would…read moredefinitely recommend them for your septic pumping needs.

From the owner: Serving the Canyon Lake area as septic tank pumping experts since 1982, the team at Weidner Septic…read moreboasts over 90 years of combined professional experience. From regular pumping to requested maintenance, we're here for you.

This company has you come in for 2 days to train for about 10 hours each day, stated that you are…read morehired then the day before the start date they decide to advise that they will reach out to you and to not come in. A job was sacrificed to train for a not guaranteed position in the company after owners expressed to be hired. Joe and Micheal lied and set up false promises of a job! If you're looking for a reliable company that cares for people this is not on

Stephanie from MJ emailed me and offered a detailed explanation about the different types of tanks…read moreand the different reporting systems they use. She explained to me the error that the technicians did not report that my trash tank was buried, but that this is common and just wasn't accurately reflected in the reports. I appreciated her clarification and explanation, so I'm updating my review here. I was still dissatisfied with the treatment I received from the previous employees I interacted with, and as I explained to her, if anyone had offered me the same explanation and assistance when I first contacted them, it wouldn't have ever escalated to this.

They are putting in a 2nd septic for us. We must like them! I highly recommend them!read more

I don't ever leave bad reviews, but it's taken them since November and our septic tank is still not…read moredone and it is almost February!! This is ridiculous!! we were told it was going to be 4 to 6 weeks till completion and it's been way past that!! Highly disappointed

Camille came out last week to inspect our septic system an informed mi esposa that we had a lot of…read moreroots growing into the tanks. He recommended having them pumped (see my separate review for RW Septic Service) after which he would return. He was very punctual both times. The second visit, he was very thorough and removed all roots from inside the tanks. He also went around the perimeter of the tank system to break up additional roots and poured out some Zep® Root Kill to prevent future root growth. He was very friendly and helpful, and educated me about our septic system. He recommended flushing one container of Zep® Root Kill down the toilet nearest the septic system to prevent growth of roots inside the tank, should they find their way in there. He also recommended pumping the tanks every three years, to prevent any problems, such as requiring that he suit up and have to enter the tank (which is very expensive). His price was as estimated: $250. HIGHLY RECOMMENDED!

I have a lift station at my home with a regular pump that had stopped working and is needed for my…read moreentire home plumbing. I've gone through several other septic service businesses and typically get told it'll take at least another day before someone can come out. I needed a pump service along with someone to see what was wrong with my pump. Kris was so fast to offer help and service the same day as well as provided me with better options for my home. Ultimately, he found the problem and fixed my problem the same day. I was so grateful. Would absolutely recommend.

I called on a Monday morning and was assured that a pump truck would be at my home by 10:30. The…read moretruck arrived at 10:15. The gentleman performing the work, Ray, was polite and courteous. Over the phone, David, speculated that my water pump may have failed. Ray confirmed that it had failed after eleven years in service, showing me the damage and explaining what he was doing during the repair, and why. There was a flat fee for the pumping, with no disingenuous charges for extra lengths of pump hose that I've experienced with other local companies. Ray completed the pumping and the pump replacement in about 2.5 hours. I will be a repeat customer.

Fair Friendly Honest. Septic Maintenance and Service installed a new septic pump at a very fair…read moreprice came out on a Saturday and seemed happy to do it. GREAT MAN AND HELPER Would recommend him to anyone.

had the pleasure of working with Tony and his daughter. When I reached out to inquire about having…read moremy septic pumped, Tony responded promptly and was incredibly helpful throughout the process. He took the time to answer all my questions and kept me informed at every step, which I really appreciated. He also provided valuable suggestions for future maintenance. The entire experience was smooth, and I couldn't have asked for better service. Thank you for your professionalism and friendliness!

Im completely at a loss for words. Tony just helped me with a massive clog in my septic OVER THE…read morePHONE on Sunday afternoon. I was in a panic with water overflowing using a wet vac to avoid massive water damage. He spent 30 whole minutes on the phone with me to fix it and even tried not to charge me. This guys out here doing gods work. Completely incredible.

Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more