This company has you come in for 2 days to train for about 10 hours each day, stated that you are hired then the day before the start date they decide to advise that they will reach out to you and to not come in. A job was sacrificed to train for a not guaranteed position in the company after owners expressed to be hired. Joe and Micheal lied and set up false promises of a job! If you're looking for a reliable company that cares for people this is not on read more

Stephanie from MJ emailed me and offered a detailed explanation about the different types of tanks and the different reporting systems they use. She explained to me the error that the technicians did not report that my trash tank was buried, but that this is common and just wasn't accurately reflected in the reports. I appreciated her clarification and explanation, so I'm updating my review here. I was still dissatisfied with the treatment I received from the previous employees I interacted with, and as I explained to her, if anyone had offered me the same explanation and assistance when I first contacted them, it wouldn't have ever escalated to this. read more

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You know what's not great? Needing an entire septic system replaced in an older home. Know what's even worse? Having to get bids from a bunch of companies to come out and return astronomical bids over the phone and (when you can actually get them to show up) at your home. That changed when I called MJ Septic and received an actual realistic bid for a turn key anaerobic system. They work by email, which I prefer so that there is a paper trail of contact, which it turns out I didn't need. I worked with Stephanie who was awesome! She coordinated with me and the Engineer during the permit process, she set realistic and accurate expectations concerning the time table to have those permits approved and when the install day came, the crew moved with lightning speed. From the initial ground breaking to the final electrical install and test the process took one week. ONE WEEK! My neighbor (with a similarly aged home as mine) called me to ensure his eyes didn't deceive him; "There is NO WAY they are already done with that install..." LOL, yep! I was blown away by their efficiency and clockwork adherence to the schedule which is something you don't find too often in this industry. I was kept in the loop as far as what to expect and when to expect it, it was an all around 5 star experience. Look, no one wants to be in this situation, but if you find yourself needing a new septic system, or repair of an older one, and are reading this review to make an informed decision regarding whom to call, I am here to tell you, this outfit has the expertise to get the job done, and the customer service to keep you informed while doing so. I highly recommend MJ Septic and will continue to do so by name whenever I hear anyone in the market for this service. read more

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If you have a septic system and need the tank pumped out, as we all do at one time or another, use MJ Septic. I have the older conventional style system and they got it pumped out pretty quick. I believe they also service the newer aerobic systems. I think you will be happy with their service. read more

No, my name is not under your company record, but my husband name is, we had contract with your company. Everything I said in my review is true to our experience. Update: So we got an email, not a email asking what they did and how they can improve it, but to accusing why I gave them 1 Star. When we didn't respond in a couple of day, here, she sent a email threatening us to stop our service if we don't respond. We have a contract and we paid for it. This is a BREACH OF CONTRACT! We are going to take legal action to protect our right and stand up to this bully company! People, really, stay away from this company! Today is us, tomorrow could be you. Update: I would like to complain to the owner since we were not treated right, but as you have clearly told us you are the owner and that is how you like to do business. I just want to share our experience. And they are all true! Also, We only got 2 emails, actually I didn't even get the first email, my spouse did tho. first email was accusing me leaving 1 Star, the second was in a couple day later threatening to suspect our service. Wow. Just wow. Apparently, contract don't mean anything to them. We have never run into business with such horrible customer service. I would suggest before choosing this company, read their reviews on yelp or google. they always denied their fault on the reviews but now I know, it is all lies. read more

MJ Septic - Septic Services Near Me - San Antonio, Texas

MJ Septic has serviced our septic system for years! They are always fast, efficient, and courteous. Had our regular service contract inspection today. Luckily, Deaundre found our red light was on, which could have lead to some more serious trouble for sure. He was able to take care of our issue TODAY, which is amazing in this crazy "supply chain issue" time, giving us peace of mind and a properly working septic system. I highly recommend MJ Septic for all your septic needs!! FAST, PROFESSIONAL & THEY GET THE JOB DONE RIGHT THE FIRST TIME! -M Martinez read more

The owner thinks that swearing at customers and screaming down a phone is appropriate. In addition, they are just not very good, they missed reporting a major issue for years in our property that was not even their fault (they didn't do install). I can only assume they use bots to get a decent score as i have never met a live person who used them who liked them. Avoid these guys, they are all around not a professional organization. read more

I have ZERO complaints with MJ Septic after working with them for the past 10 years. Their business practices are above the average for the septic industry and in a line of work that is EASY to take advantage of people I have NEVER felt that they were unfair or anything less than professional. They continuously handle jobs for us, our clients and our family/friends. We won't ever need another Septic company in the Central Texas area because of the high quality, timeliness and efficiency of their jobs. I am so grateful for MJ's staff always accommodating our needs and especially our clients. In our line of work it's important to refer people of the highest caliber and I don't ever have to worry about a thing sending them to MJ Septic! Thanks for always taking great care of us! read more

MJ has been spot on, no complaints, they're always professional with customer service, their service techs show up on time & do a through job. read more

We called them in a desperate need of septic replacement. With no explanation of how it would look different than the 1970's system they put the aerobic system right in front of the house. I got home from work to find all the caps, monitors and pipes right beside the walk to front door. Also, half yard was a wasteland. They killed ornamental trees, too. It cost me thousands to get the yard presentable again. And I was told I couldn't hide any of it with plants. So I used big pottery. That was almost two years ago. Now I have a formal letter from them saying they can't service my system due to "excessive pottery." So what was I supposed to do? Just have an ugly chemical plant as the main feature of my yard? More disappointed in this company than any other home service I have ever hired. read more

MJ Septic has always provided us with exceptional work. They take pride in their work and it shows! They have been timely when we have had issues, and their customer service is beyond 5 stars. We won't ever use anyone other than MJ and their wonderful staff team! read more

I have ZERO complaints with MJ Septic after working with them for the past 10 years. Their business practices are above the average for the septic industry and in a line of work that is EASY to take advantage of people I have NEVER felt that they were unfair or anything less than professional. They continuously handle jobs for us, our clients and our family/friends. We won't ever need another Septic company in the Central Texas area because of the high quality, timeliness and efficiency of their jobs. I am so grateful for MJ's staff always accommodating our needs and especially our clients. In our line of work it's important to refer people of the highest caliber and I don't ever have to worry about a thing sending them to MJ Septic! Thanks for always taking great care of us! read more

My 37-year-old conventional septic tank backed up last week, so I called a few septic companies to get their opinions. Some said they could repair the leech lines, but it would be temporary and one gave us a bid to replace without even coming out to the house. MJ Septic came out the same day spent about an hour with me explaining what the options were. Joe one of the owners answered all my questions and pretty much left without any sales pitch or pressure on timing. We decided to go with MJ Septic and replace our leach field with a 1500 GPD Aerobic system. They coordinated the electrical work with the electrician and installed our system this week as they said they would and within the estimate. Today they came out and turned the system on and step us through their orientation. So basically I'm a happy camper, Everyone involved was professional, straight forward and knowledgeable. Great local family-owned company. read more

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GREAT SERVICE!! Above and beyond the norm. I called them for septic pumping and they arrived right on time the next day and pumped till their tank was full, returned within 2 hrs and completed the job. I asked if they could install a riser to tank, and within 2 hrs another gentleman returned and installed it. Very prompt and courteous. read more

Extremely in-experienced and very poor service. techs have little to no training and certainly didnt know different types of sytems at all. Even the tech said he was inexperienced and unqualified. He had no knowledge of our system and had to be taught by us. Also very high priced. I would definitely recommend busy bee or David Winters/ All Pro Pumping septic. After using MJ we had to have everything all done again by an older company with experience and knowledge. read more

this company pumped when we checked with septic maint company they didnt do the work but they send the invoice ?? we spoke with them they told us dont call me again , they never returned money or come back read more

The only reason they are getting one star is because you can't give less. We have had nothing but problems from them from the very beginning from putting sprinklers in the wrong place to putting a tank in that was very uneven which caused flooding and now we have a ditch basically because they can't fill it in right. Now to the newest problem is they didn't tie into it right so now we're having to have the whole from the house to the septic tank redone by other plumbers and they are being less than helpful as we now have to pay someone else to pump out their septic tank even though this is all due to their mistakes read more

Used this company for a year for service and maintenance on septic unit. They were inherited to us as a service agreement was in place prior to moving into home. Unfortunately, my experience with them has not been a favorable one. Aerobic system was working just fine prior to a routine checkup. Once technician left my property, a few hours later we noticed that red alarm was on. As instructed, I sent over an email advising of the issue. I received a call from one of their customer service reps advising that they would put us on the schedule to come out and look at the unit. However, this is where the conversation went in a much different direction. The rep asked that if there are any issues to the unit, would it be ok to charge the card that I have on file with them? This obviously was NOT the question I was looking forward to hearing. Instead of MJ Septic taking accountability for the alarm triggering and simply coming back to check the unit, their first response was to attempt to collect money from me. This is completely unprofessional and unwarranted. On a side note, I received a report from inspection that everything was fine just the day prior. It is definitely suspicious that unit all of sudden is now having trouble. After the rep debated and was condescending to me for a couple more minutes, she eventually transferred me to a Joe. Joe was completely offensive and impolite. Instead of being sympathetic to the situation, His first statement to me was, "I understand you are being a little difficult so you were transferred to me..." He didn't want to hear anything I had to state and hung up on me. My concerns were not addressed, and I am still now with a septic with alarm on. Additionally, I am paying them for a service, not the other way around. If it wasn't for paying people like myself, they wouldn't have job stability. They should be a little more grateful and graceful for the role that carry within the company. Nonetheless, I will definitely be looking for alternatives for this service. read more

these guys are honest, doing it right the first time and respond pretty fast. thanks guys !! --- C. Garcia

Update: After corresponding several times via email with Stephanie, she responds to my last email saying that she was going to file a police report for harrassment on me! Pretty sad she views a customer responding to emails SHE sent as harassment. It was a total of I think 6 emails, 3 from me to her, and 3 from her to me. Nothing aggressive or abusive, just asking questions about the service I paid for that was not performed. I bet the officer taking that call would scoff at her for wasting his time when they have valid complaints to attend to. Nice to see that when this company is asked to be held accountable for their performance, they respond with threats. Truly pitiful. read more