As the owners of Texas Plumbing Diagnostics, we refer all requests for septic work to Van Delden. We have had a tremendous working relationship with them for years. We have also used them personally. They installed a system for us at our previous home, and inspected the system for us when we were purchasing our current home. Great work, Van Delden! read more

Still awaiting an explanation from Van Delden Wastewater on the enormous amount of styrofoam noted in the attached photos. They are not replying because they know there is no plausible explanation I have recently learned a 4'x4'x10' sheet of styrofoam was used to fill space on top of my system. I even know it was purchased at "Foam Products of San Antonio" Still wanna say I'm fabricating details Chad? You forget I have what was the lead installer on my side now BEWARE BEWARE BEWARE UPDATE #2. Because I refuse to let Van Delden simply deny accountability and my claim that there are neighbors dealing with the same issue the map below shows 2 houses circled that have the same fiberglass unit buried even deeper than mine. The homeowners are currently working with Highland Homes to "find a resolution" to fix these ticking time bombs. Highland is asking for their patience as they come up with a solution. They are having to try to engineer something to reinforce it and prevent collapse without having to replace the entire system with a concrete system like I had to and which should have been placed from the beginning due to the depth of the plumbing coming out of the house. UPDATE. since they still are not interested in taking any accountability let me describe with more detail. First of all the photos speak for themselves! The styrofoam has no business being there. What on earth could explain its need to be there? Van Delden and Highland Homes both try to blame the other. Van Delden tries to say they "have written documentation from Highland Homes that they further raised the grade after project completion! That may be the case but that still doesn't explain the styrofoam. A picture is worth a thousand words. I think these speak very very loudly Let me add a couple more including a stack of risers and some specs from the Clearstream website I can assure you there was a suit filed, lawyers were involved and that Clearstream (manufacturer of the septic system itself), nor Highland Homes were too happy with my photos, videos, or firsthand inspections We ended up having to pay $18,300 for a full replacement with a different company. Highland Homes paid us this plus a small bit more (which barely covered my lawyers fees plus the 1700 sq fr of sod that had to be replaced (4 pallets at $270/ pallet) And I do know for a fact that two of my next-door neighbors systems are buried every bit as deep or deeper than mine and Highland Homes is currently seeking to find an engineering workaround to avoid having to replace the whole system When this first happened I would have settled being out a few thousand dollars of my own money if you all would have just done what was right and owned it. Instead you want to continue to deny accountability Wish I could give a half star. My fiberglass system which is not supposed to be buried any deeper than 18" was knowingly buried just short of 4' deep due to the plumber placing main line too deep. Rather than installing a concrete system which would be capable of supporting the weight of that much soil on top they opted to install the fiberglass system and put a MASSIVE amount of styrofoam on top to fill some of the space but not weigh as much as soil would (as if that was ever going to work long term). It worked for about 3 yrs before it completely gave way and collapsed revealing their deceit. Upon reaching out to them they simply wanted to fall back on their "2 yr warranty" and because it was 3 yrs they declined any and all accountability. I live in Timberwood Park in a pocket of 19 homes built 3-5 yrs ago and already multiple homes have had similar failures and two of my neighbors have fiberglass systems buried as deep or deeper (we can measure down the clean out pipe to the T fitting as well as see how many risers were used when the septic lid is removed. I had to get a lawyer involved and we won that case without a problem. I have tons of photos and videos showing how much blatant disregard went into my installation. They are known for being price gougers. Now you can add sketchy and deceitful to their name!!!!!!!!! read more

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Our alarm went off on Friday called for service they came out on Monday took care of problem. Their prices are very reasonable. Peter and another service guy came out. Peter was very informative and friendly. We have been with Van Delden for 5 years and are very pleased with them. Customer service is always helpful and friendly when we make a call for any questions or issues. Highly recommend Van Delden. read more

Provided septic clean out service. Technician was knowledgeable and explained everything that was being done. Great value and they offer a coupon for the service! read more

Technicians were helpful and courteous. They go above and beyond to give good service. So glad we switched from our previous company.

I had a blocked sewer line what had been invaded by tree roots. Had to call a plumber in the evening to clear the block and he then give me an outrageous proposal to dig up and repair the sewer line. Since it was also time to service the septic system and the blocked line was close to the septic tank, I called Van Delden to see if they could take care of all of it. The crews they sent over were great. Skilled, efficient and courteous. Jill did a fantastic job of scheduling all this and handling all my questions. They ldid a fantastic job for a quite reasonable price. These folks are now my go-to company for any related work. I recommend very highly. read more

Friendly and courteous. Also very respectful and respectful of property. Seemed to be thorough.

Awesome service from friendly professionals! They do a great job and I highly recommend them!

My pump went out and they responded to the call same day! They actually had the pump and parts to replace it and got the job done. Leaving it cleaned up after the work was finished. Great job, great service and both, thanks guys( Anthony and Isaac)!!! Donna N read more

JD came out to troubleshoot the drainage problem with my septic. It was no easy task as the pool installation people snaked all of the plumbing all around and over (!) the septic tank and lines. He hand dug out to identify and correct the problem. Always told me what was happening, left everything decent when he left and was very courteous! They live up to their reputation! read more

Awesome service very knowledgeable and didn't charge for unnecessary services! These GG uys were top shelf!

JD and Jesse work in the heat to get my system back in shape, and went above and beyond to assure my satisfaction. Pricing was quoted before work was started, and it was accurate. The only issue would be, as a suggestion, would be to advise the customers that there is a 4% charge for using credit cards. Some of us get points and would appreciate knowing that beforehand. read more

I was not happy with their service. they were more interested in selling me a new system and convincing me my old one was broken and clogged. two other companies looked at and said it looked fine.. after work was finished, it was fine and in good working condition. read more

Wonderful and reliable service. Always on schedule. Quick to respond to any issues and extremely professional.

We hired Van Delden to pump our septic after getting a few bids from other local companies. They were able to schedule us right away this week and were the most reasonably priced. Highly professional in every aspect from the proposal, to the explanation of services provided, to scheduling and, of course, the actual service. They were punctual, thorough, and very neat. They didn't dig up my yard too much--just a small area for the access point, which I genuinely appreciated because I am over-the-top OCD when it comes to my garden. Mike was courteous, likable, and exhibited the highest level of customer service. They completed the job in less than an hour and made the process completely painless. I highly recommend their services and I am definitely keeping their card to call them for all our septic needs in the future. read more

Van Delden Wastewater Systems - Septic Services Near Me - Boerne, Texas

We've been using Van Delden ever since we moved into our home over 20 years ago and have always learned something new from these very professional service people. They recommend for our current situation a 4-year pumping and cleaning, as the range is 3-5 years and they've gotten the time between visits correct each time our situation has changed. This past week they were in and out in just under an hour - very efficient, knowledgeable folks. Great, friendly folks. read more

Jimmy was great. He took the time to discuss our issues with my husband, a retired plumber. He was quick, courteous and efficient.

They are not accommodating to clients. The service folks are fine. It's the billing department that is not service oriented and rude. They came two different times to fix two different things. They billed me once, though I asked to split the invoice (I would still make payment in full). I would be charged 40 dollars to use my credit card on the combined total, but not on the two smaller amounts. Just ridiculous. read more

Van Delden is always quick to respond and professional. Techs always give tips to help me service my septic.

I switched to these guys 4 years ago. The technicians are very professional and always do an outstanding job. They have not nickeled and dimed me like the previous company . They are always trying to keep my bills low and system functioning without any downtime. read more

Our tech Johnny was super informative & friendly. We've not had a septic system before so he was so patient giving us all the info we needed. Very professional but still very friendly. Beat combination! read more

Christmas Eve rescue. Thank You Courtney Jesse and his coworker explained everything and did a thorough and complete job. Nice to have knowledgeable, polite, and helpful people working on an important part of your home. I Highly recommend this company. read more

Found Van Delden online for my Mom in Texas; I live in California. Worked with Chad, communication was great, and they fixed the problem in a matter of hours for her septic system. Will definitely use them again, but hopefully don't have to, not a fun issue to deal with , but Chad made it painless! read more

Great inspector. Very knowledgeable and returned our calls and showed up early. I'm not used to that as a realtor with most inspectors. I would highly recommend this team. read more

Thank you Jesse for caring for our Septic system we appreciate your knowledge & value you as a trusted person and have been with Van Delden for 23 years. read more

Charlie from Van Delden showed up on time and was very professional and friendly. He explained everything he did before he did it and asked me to inspect his work afterwards. The price was very reasonable. I'll definitely recommend Van Delden to anyone who needs any service they provide. read more

Van Delden is my new 'go to' company for septic system needs. I had two septic tanks (one 1,000 gal. & one 750 gal.) that needed to be located, the lids uncovered, pumped/cleaned, and the lids covered back up. I spoke with Courtney and she was extremely knowledgeable and professional. She pulled up the permit information and talked to me about what some of the hand drawings meant and what the technician would do when he arrived. When Mike Williams came out, he was able to find the tanks fairly quickly based on the permit drawings. He did an excellent job of pumping and cleaning the 1,000 gal. tank, and even managed to avoid damaging the sprinkler line that was very close to the outlet lid. When it came time to pump the 750 gal. tank, he inspected it and determined that it did not require pumping. I've been put on the schedule for pumping that tank in three years. All in all, I am extremely happy with the work that they did. For as long as I remain in this house, Van Delden is the company that I will use for all my septic system needs. Kudos to Van Delden for a job well done. read more

What a great company to work with. They found a problem in my septic system which is out of warranty. In spite of this, they replaced one of the tanks which was faulty. They were here when they said they would be, the two people who did the work were pleasant and considerate, and they kept me informed of their progress. Yes it doesn't make a bit of a mess in the backyard, but they put it back together as best they could. I can't say enough good things about this company and would recommend them without reservation for septic maintenance and service. read more