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    Drain Detectives Plumbing

    5.0 (2 reviews)
    Open • Open 24 hours

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    Services - Drain Detectives Plumbing

    Water heater installation

    Water heater repair

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    5 months ago

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    6 months ago

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    Roadrunner Plumbing & Air

    Roadrunner Plumbing & Air

    (25 reviews)

    Waited to write this review to make sure the AC unit was working properly through the rest of this…read morebrutal summer/fall. One Saturday during our 100-degree summer (8/24/2024) I noticed the AC was not cooling. It would come on but was not very cold. I called the company that originally installed the unit, and they couldn't get out for about 2 weeks. I then remembered that my plumbing company recently opened the HVAC side of their business, so on a whim I called them up. They sent Robert M out that day to diagnose the problem. I was so appreciative! He was great! Very patient, informative and thorough. I appreciate his demeanor and the time he spent looking into the issue. I believe he was new to the company, and they made a smart choice with him. Great customer service. My evap coil needed replaced (and he noticed a troubling dent in my outside line). He investigated my warranty and found out the parts were covered as the unit is only 5 years old. We planned to touch base that Monday. Monday the company communicated that they were trying to find the replacement parts. Aliza and Cathy in the office were very helpful and I knew they were on top of it. I did call several times to get clarification on the quote, check the status and to schedule the appointment and I never felt like I was a bother. The office staff were friendly and professional. They were able to find the part and work out the contract with the dealer and get me on the schedule for the next day 8/27/2024. Robert M and Andrew T showed up with the part. They worked with my schedule, and they did a late day install for me. The HOTTEST part of the day. I know it was brutal up in that attic, but they were all smiles. They informed me of the steps they were doing, what they were checking, etc. I found them to be very knowledgeable, polite and efficient. Don't let Andrew's baby face fool you, he's been doing this a while and knows his stuff! They installed the new coil and fixed the dented line outside. I have done several reviews (as they are my pluming company of choice as well), I will always say that I find their prices to be on the high side (maybe this is something they can work on) ...but I also realize that I am paying for their expertise, knowledge and the great customer experience. To me that makes up for some companies that will charge less but their service is terrible (no call/no show, can't get ahold of anyone, attitude, shoddy work, etc.). I hope they realize the customer focus and skillful service is what sets them apart. Please don't lose that (do they read these reviews!?)! I do refer / recommend Roadrunner Plumbing (and now air) to all my friends and colleagues.

    Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

    People's Choice Plumbing - Need an estimate on a water heater install, replacement, repair? Call People's Choice Plumbing at 210.789.6014

    People's Choice Plumbing

    (113 reviews)

    About 20 years ago, we were waiting for a taxi to pick us up for a ride to the airport at the start…read moreof our vacation. Suddenly, water started running out of the garage. I turned the water off, flew off for our vacation, and while there, made long distance arrangements to have the water heater replaced on our return. Now, 20 years later, my wife came home and saw water all over the garage. I called a friend and asked about a plumber. She gave me the number for People's Choice. I called and spoke with Dave. Within an hour, he was at my house checking out the situation. He must have thought I was crazy when I told him I hadn't opened the door to the water heater since it was installed. We never had any issues- so why would I? Of course, I didn't know that it was leaking a bit in a few places and getting ready to die a soggy death. David told me it outlived it's life expectancy. The very next morning, David and his apprentice, Joshua, installed a brand new water heater. They did some work with the pipes and installed a water pan and pressure regulator to bring everything up to code. Even in my messy hoarders-like garage, it was obvious how well they cleaned up after the job. David took the time to carefully explain what I needed. He gave me an estimate and stuck to it when the job was done. He is a topnotch person and does quality work. I wholeheartedly recommend People's Choice for anyone with plumbing needs. Our experience could not have been any better. No photos. Garage is too messy for public viewing. Y'all know I'm lazy.

    David gave us the best price. Best value and the best customer service. Thank you so much for all…read moreyour hard work and getting our new water heater installed.

    Drain Detectives Plumbing - waterheaterinstallrepair - Updated October 2026

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