Very pleased with Tsanko's professionalism and quick response. He showed up early and solved several small plumbing issues. His prices were reasonable and offered up front for each repair. Will hire him again if needed and have already recommended him to others. read more

Tsanko worked quickly and did an excellent job. He was available within the day and installed my water heater no problemo. Without a doubt, I would suggest him for any and all plumbing requirements. He is personable, reasonable, and honest. read more

The work was done very efficiently and competently. Very happy with services and repairs I needed done. Friendly and no hidden fees and/or charges. I highly recommend this vendor. Definitely will use this vendors services again. ;) read more

Tsanko is quick and honest. It took six years to find a reliable plumber in San Antonio. This is the one.

Tsanko was fast and did a great job. I would definitely recommend him for all your plumbing needs. He is honest, very reasonable and personable. read more

Great experience with Tsanko. He originally came out to look at some washer connections that we thought were covered in hard water buildup. He explained they were fine and it was just the flux on the pipe. He also looked at a toilet my husband had tried to repair. Tsanko removed some extra chain and didn't charge at all for this visit. I found him to be knowledgeable and professional, not trying to oversell someone but rather treat them with honesty and integrity. Our water heater was 20 years old and in due of replacement so we decided we definitely wanted to go with him. He was able to install in less than two weeks even with my chaotic work schedule. He took the time to explain to me how it worked and what annual maintenance is required and how to best set settings based on the temperature to save energy and money. Tsanko is our go-to plumber now! read more

Rude !!!! I dont know it was because i was a female but from the moment he answered he had a rude tone and was not very pleasent . Learn how to treat customers nicely !!!! It was not the point of you being out of my service area that was rude . You were rude ! read more

Our hot water heater began leaking and we needed a new one installed. We've used BG Plumbing before and called right away. He's professional, personable and doesn't try to up sell you on things you don't need. He gets in, gets the job done, and does it well. Very reasonably priced. Highly recommend read more

I was going to write a long glowing review....but if you are having a plumbing problem, I'll save you valuable time. CALL BG! 6 stars Larry S. read more

Installed toilets and some random other plumbing. Very professional, good job. Was up front and easy to communicate with, very responsive by text. Big thanks. read more

Excellent prices, excellent service, punctual and professional. There's a reason for all of the stellar reviews. Will definitely use BG Plumbing again in the future! read more

Our appointment this morning (which I had thought was another day, but Mr. Rusev graciously came anyway) was indeed a pleasurable experience. He arrived promptly, quickly assessed the problem, and made the necessary adjustments. The price was reasonable, and certainly worth it. We have already asked him back, for another job. I give him my highest recommendation. read more

Professional, knowledgeable, and quick! Installed a new kitchen faucet and sinkerator

These guys are great. Brad's extremely professional and gets the job done right. Highly recommend.

I had some work done & estimates given for more work. This review is difficult & complicated to write--so I have simplified a complex situation. While the work done was correct--it was also about twice as expensive as the same work by another plumber I called in afterwards. The work done was also the type of repair I have done myself in the past so this was sort of a test. I was actually disappointed because I believed it to be a simple adjustment rather than replacing a part that I know how to do anyway. Also, every plumber before & after my encounter with BG has always recommended a certain brand of a popular fixture. BG told me he doesn't think this brand is any good & instead of working on them--wanted to replace them with another product. Needless to say, I got frustrated on this matter & was "turned off." Guess what? I saved about $300 by having the next plumber do it! As far as the estimates for the additional work I was considering--it was also at least twice as expensive & made out to be more complicated than what I actually paid for to have another plumbing company perform. By using another plumber--I saved about $1000 over what BG told me the way he recommended on doing the work--to satisfy himself! It's advisable to get other opinions folks! No doubt BG does excellent & elegantly designed work--but its pricey and didn't offer me lower cost, but still effective alternative solutions, to solve the issues at my home. Maybe he didn't wanted me to use him again so deliberately was charging me too much. If you do your research here on Yelp, you will find competent plumbers who do good work & at lower rates. read more

We are first time homeowners and immediately had to deal with getting a new water heater. I searched Yelp and looked at reviews before finding BG Plumbing. I also got a few different quotes to try and see what the price would look like. Tasnko was absolutely top class from start to finish. He was quick to reply, fair with prices and gave me a lot of good information on what I did and did not need. It's not surprise he has so many positive reviews. If you need a plumber this is your guy! Thanks again. read more

Great communication, gave a quick quote and followed up fast when we needed additional information! Came out and did the job, very efficient and great job read more

I called this morning with a plumbing question and Tsanko immediately returned my phone call. He was very nice to help me over the phone and answered all of my questions. We will definitely be switching to BG Plumbing for our future plumbing needs! Thank you! read more

Late on a Sunday even, we discovered our kitchen faucet was leaking and dripping into the cabinet beneath. We shut down the water to the sink and we're prepared to wait until later in the week to have a functioning kitchen sink. After all, it was Sunday, followed by a holiday, which meant surely no one would be able to help us until later in the week, right? Absolutely wrong! I sent a message via the Yelp app to BG Plumbing late, LATE Sunday night and had a response from the owner, Tsanko, early Monday morning. After describing the problem to him, and receiving valuable recommendations as to how to proceed with fixing the problem, he promised to be over at noon. He arrived promptly and ready to get started. He provided excellent feedback to us as he completed the repair and didn't mind at all discussing future upgrades, be they real or hypothetical; Installing a tankless hot water system or the possibility of running a beer tap to an unused hole on the kitchen sink! (The latter just might happen if we can get the Mrs. on board) The job was finished quickly, cleanly, and without error. BG Plumbing will be my company of choice for years to come! Thank you for an honest quote and quality work! read more

Tsanko arrived exactly when he said that he would, charged exactly what he had quoted (no mystery on the invoice), and completed the job to our total satisfaction. He left the area where he worked clean and neat, and we have noticed a significant improvement on our water pressure. I highly recommend BG Plumbing, and would hire him again without hesitation. read more

I called BG Plumbing for a jammed disposal, and Tsanko (the business owner and master plumber) arrived within 20 minutes of me calling. His $49 charge for a service WAS HALF of what 2 other plumbers I called charge. Very knowledgeable and polite, I will DEFINITELY call him again when I need a plumber. read more

Hot water heater went out. We called a few different plumbers. Tsanko came highly recommended & he was awesome. Since it was water heater, Tsanko was able to provide a estimate over the phone & he was spot on. Very professional & came over very quickly. He's now our go to plumber. read more

We had a lot of issues going on, and Tsanko was awesome throughout everything. He provided the estimate we needed for insurance, and was very patient as we waited for insurance approval, which took a few days. Good communication, which saved me a lot of anxiety. In the end, we had our water heater replaced, new kitchen faucet, fixed a leak, and replaced outdoor faucet. I plan to hire Tsanko in the future for any plumbing needs, including putting in a water softener. If you're looking for a great plumber, you will not be disappointed in Tsanko and BG Plumbing. read more

Had to call multiple times for someone to answer. I explained the issue (same issue happens in every single household, sooner or later) I literally told them the brand of faucet with issue, the shape of the faucet, the size of the faucet, the location of the faucet, the age of the house and was I was told $200 just to come out and first available time to go out would be at least 8 days out. Yet their Yelp advertisement says under 1 hour response time. No thanks, not every homeowner is naive gullible and incompetent. read more

Well, we picked him for having the absolutely highest, almost unreally high Yelp rating - and guess what? - he really was that good. Hence my own 5-star review is here! So, what was great: communication (phone, email, SMS), scheduling, details provided on projects, options given to us, willing to go the extra mile, etc. And yes, we felt that the prices were reasonable. We used him for 2 projects so far (sort of 2.5) and everything was great or better. What was not so good? Seriously, I cannot think of anything. Hence a proper 5 star review! read more

Had Tsanko repipe our whole house this past weekend. This was about as painless an experience as I could imagine. Tsanko clearly explained everything that needed to be done, promptly brought to my attention any problems, and was genuinely concerned about opening any more walls than he needed to. His copper pipe installation is very clean -- by "clean" I mean both the cleanliness of the work site and the quality/look/aesthetics of the pipe runs. He doesn't do any patch work for the walls, but he is conscientiousness of how much wall he is ripping out. Very reasonable price, efficient worker, and even made sure that we had at least one working faucet over night. Highly recommended! read more

I called BG Plumbing because I can hear water drops sometimes from my bathroom, especially at night time. Tsanko answered the phone right away, and arrived in 30 mins as he promised. He checked the bathroom, nothing is wrong there. And there's no water drops sound too. Tsanko explained the sound might not be from a leaking. But my water usage is way too much more than my neighbors of the same family size. I was suspicious of what he said. Then, he showed me the water meter. It's still. I stared at it for a minute and it's not moving at all. "It should be moving if there was a leaking going somewhere. There is no sense the leaking stops from time to time. It should always be there.". OK, now he completely convinced me. I should look somewhere else for my big water bill but definitely not leaking. Tsanko left his business card and we said good bye to each other. No charge. That's my experience with Tsanko and his BG Plumbing. Tsanko is very honest, efficient, and willing to help. I will definitely call him again if there really is a plumbing issue. Thank you Tsanko! read more

I always feel like plumbers try to get you to do more or get more then what you actually need. But Tsanko from BG Plumbing is a very honest and friendly guy. He took the time to show me things and to give me tips on what to look for in the future. I highly recommend BG Plumbing for your plumbing needs - you will be glad that you used them. read more

The owner Tsanko came to replace a tankless water heater for a house I built in my property. He was exactly on time, courteous, friendly and knowledgeable. He replaced the tankless water heater, pipes, etc., really fast. His prices are so reasonable as he is an honest man doing a hard job. I will always call Tsanko of BG plumbing for all my plumbing needs! read more

BG Plumbing - Tankless water heater - Plumbing Near Me - San Antonio, Texas

Scheduled an appointment to replace my broken garbage disposal. Tsanko was very prompt and polite. He recommended a variety of garbage disposals at different price points over the phone and installed the one I requested. During the installation he was very quiet and he was able to finish without any fuss or mess. I now have a sink that drains properly with a new garbage disposal. Thank you! read more

If you're trying to decide whether to DIY or call this guy, save yourself the time (and shame of failure), put down the wrench (plunger?) and dial that number. I like to consider myself pretty handy, so when the sink needed fixin' I took on the (seemingly) simple job. A week and a dismembered sink later, we gave in and called BG Plumbing and were given a reasonable quote over the phone. This guy was nice and professional.There's a good reason he's so highly rated on Yelp (that's how we found him). He didn't even mock us for our failure, just explained how he did in a few minutes what took us days of trying (I'm sure we loosened it for him). He even had to make a trip to the hardware store to buy a special tool for the job, but despite that, he stuck to the amount he quoted over the phone. Good guy, good deal. read more

Tsanko and his assistant just left my house after doing an emergency replacement of a 50-gal water heater. We discovered it was leaking last night, and had basically turned into a mini-garage flood by this morning. I called BG Plumbing at 10AM today. Tsanko said he thought he could make his schedule work to take care of me at 2PM. He started to explain what water heaters he works with and why and etc., which I greatly appreciated, but frankly I said, "I really like that you're giving me this opportunity to make a choice, but I'd rather trust you. You're the professional. Please get me the best 50-gallon tank that you know is reliable and will last." Boom. Done. Tsanko was polite, helpful, educational, and made the process so easy for me. He was patient with my questions, which were numerous and some were even unrelated to the job at hand. He even took his shoes off when he walked in my house to bleed the lines of air. Five stars all the way. read more

After checking Yelp for highly rated plumbers that specialize in tankless water heaters in Fremont, BG Plumbing was one of two companies that stood out. When the first plumber didn't call back promptly, I called Tsanko this morning just after 8:30 am, explained that our unit had developed a tiny leak and wasn't working, and he said he could come by around 9 or 9:15. Tsanko showed up right on time, and quickly diagnosed part of the problem (one of the end-caps inside the unit was slightly loose - and possibly had been since we got the unit a year and a half ago). If that had been it, he wasn't even going to charge us. However, it turned out that one of the sensors also wasn't working properly, and while talking to Navian's tech support, he removed and disassembled the small sensor, got it functioning properly, and hooked everything back up. That did the trick, and things are now back to normal. He also caught the fact that the unit had been incorrectly set to 110 degrees, even though the remote said 120 degrees (something that our contractor obviously missed). It took him just over an hour from start to finish, and the $95 price (his hourly rate) seemed reasonable. I found Tsanko to be very friendly, methodical, and knowledgeable. It was a great experience all around, and it's nice to know that BG Plumbing is close by if we have any future problems. read more

Tsanko was prompt, courteous, and very helpful. He went out of his way to service every small job we needed done and we will definitely call him anytime we need any sort of plumbing services. We highly recommend BG Plumbing! read more

Needed to get our outside faucets replaced and our stove gas line recessed into the wall so our new electric stove would fit properly. BG Plumbing came in and saved the day. We talked over our options for our faucets and decided against my original idea thanks for the knowledgable plumber and came back on their next available opening and recessed our gas line for the stove. Everything went smooth and I appreciated the upfront and honest feedback provided. I'll keep their info handy for any future help needed. read more

I called yesterday about replacing my leaky garbage disposal. Today Tsanko arrived at my door, 3 minutes early, with the new disposal in hand. Zip! Zap! Done! He'd replaced the old one. He took a bit longer to test the seals and functioning on the new one. He removed the debris and was ready to go. Very quick, efficient and good at explaining the whats and whys. I'm happy. read more

Tsanko will show up anytime you need him and he's been nothing but amazing at solving our recent plumbing problems, including an issue with our hot water heater and knocking pipes as well as some other issues with pressure and temperature mixing. He's incredibly efficient and a nice guy to boot, so we're happy to have him around for our plumbing needs! read more

On time. Quick. Courteous. Patient. Informative. Fair price. We have our plumber now! Nuff said :)

On a Wednesday evening when the temperature was in the 20's our water heater stopped working. We called a number of the big name plumbers. One came out the next morning and gave us a quote. As you can imagine we were tempted to accept it even though we thought it high. Taking a cold shower makes one desperate. But we looked on Yelp under "Ten Best Plumbers" and called "BG Plumbers". The owner, came to the house 30 minutes after the call. He gave us a quote that was $600 less than the other firm. He did the job in an hour. We are extremely pleased. read more

This is actually the second time Tsanko has come to our rescue! The first time, we were having issues with our toilet and he quickly helped fix the BIG problem... but there was a smaller problem that my husband had inadvertantly introduced when he tried to fix it and so Tsanko kindly pointed out what the problem was and how to fix it. He said he could fix it too but it would cost more and it was easy to fix so perhaps give my hubby a try again. That was very nice of him to say and I appreciated his honesty in this situation. The second time around, we sprung a leak in our bathroom sink and he fit us between two appointments; came in, fixed the pipe, checked all the seals, and presto chango...done! He is so efficient and so quick to fix any problem that seems to pop up. I appreciate his courtesy and professionalism and also he is soo sweet. He is definitely our go to guy for any plumbing needs! read more