PlumbSmart Plumbing Service: plumbing Completed by "Joey" from PlumbSmart of a downstairs toilet…read morethat was not draining or flushing properly. The cause was severe root growth from a nearby tree. After 37 years of living in my home and experiencing plumbing problems we decided to have it checked out. The folks at PlumbSmart had done work for us before, namely Joey and we found him very trustworthy, extremely talented in plumbing and most of all a Superb ability to communicate effectively with us. He explained, in detail, what he was doing and followed up with the best way to solve the plumbing issue! My wife and I were extremely happy with his work ethic as well as ability to hold an adult conversation that was insightful, inspiring and extremely respectful. He represented his Company in an outstanding manner! WOW! My Wife and I, highly recommend him and PlumbSmart. Further, they provide a nice discount for Military and Veterans. Another WOW moment! Veterans and Active Duty Personnel, call PlumbSmart first! My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Management Experience. I went from picking Cotten, Fruits and Vegetables in many parts of the country, as a Migrant Worker to earning a College Degree with a BS in Business Management. Plus Serving my Country in the Air Force for over 22 years. As a Civilian I have been trained in two Culinary Schools, to include on the job training at other venues. I've successfully managed full service as well as fast food restaurants and have had my own successful Catering business. I have traveled to many places in this world and tasted the many culinary delicacies this world has to offer! As a Culinary Trainer, I have trained personnel on how to provide superb cuisine, sales and customer service. At the age of 79, I am now retired and enjoy being on THE OTHER SIDE OF THE APRON.

My shower was not producing any hot water and the plumber came over to diagnose the problem and…read moresaid it needed a new cartridge. He ordered the part and in just a couple days it was fixed. They were fast, efficient and knowledgeable. I am very happy with the service and will use them for my plumbing needs from now on.

Today is Sunday and had an issue with our water faucet. Blessing in disguise, we had the fortune of…read moremeeting Tyler Leija! He is upfront, straight to the point and honest tech. He explained in detail what went wrong, fixed it AND then asked if there where any other issues. My wife did remembered one and that also got fixed on the visit. Anything else he asked, I said yes and discussed our water heater. Gave me detailed information and a quote. I will be scheduling that maintenance in December but as someone who is in sales myself, I like the straight forward approach and the confidence to explained the situation. Thanks Tyler, we will see you soon!

Water heater installation looks great!!! Great customer service. Fair pricing and professional…read moretechnicians. Customer for Life!!

Great response same day Juan was extremely skilled and…read moreknowledgeable Kind and courteous

Over the Moon ~ I…read morereached out to Juan's Plumbing Services yesterday because my Toilet was clogged and I also experienced some slowness with water draining in the bathtub. Juan responded immediately in the app and was ready to send someone out on Friday. Because I had a Spurs game to attend, Anthony his Amazing technician called me this morning and said he was on his way. He arrived on time and quickly analyzed the potential issue. We discussed the price, and within minutes he was working to determine the source of the clog. He snaked the drain and utilized a camera system to locate the blockage. He showed me the issue and was quickly able to clear the clog. He also showed me how to remove the stopper in the tub where he located a rubber band and hair that was causing the slow drainage issue. He restored the bathroom and demonstrated to me that the toilet was working with multiple flushes, as well as, ran the sink and shower to show all water was running smoothly. Anthony, you rock and I appreciate you and Juan's plumbing. As stated before you left, you are now my Plumbing Professional. Highly Recommended

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

Gill Plumbing has handled for our family large jobs (replace sewer line to street, whole-house…read morewater softener) to medium (replace toilets) to small (stopped drains, faucets). In every case, the repairs are done well with no back-and-forth, scope creep, confusion, or corrections. John Gill and his crew are experienced, skilled, honest, and careful. He comes when he says he will, keeps me apprised of progress, recommends options. Pricing is midrange, and service is very responsive.

John (owner) and Nick installed a new water heater for us. The workmanship was very professional…read moreand done in a timely manner to meet existing plumbing codes. I have a 51 year background in construction so I know good and properly executed work when I see it. John and Nick exceeded my expectations and the installation was done at a competitive price with brand name products. The work was completed in an afternoon and they hauled off the old water heater. I was particularly impressed that they used ball valves at the supply and drain valves. Without reservation I highly recommend Gill Plumbing Services.

Courteous, prompt, professional and reasonable. How often does one get to say that about a…read moretradesman? Henry stopped by when I was told to expect his visit, texted me to let me know he was on his way. First thing I noticed was that he put on shoe covers on his feet before entering the home. Efficient and an all around good job plus he cleaned up after his work! HIGHLY RECOMMEND!!!

Henry came out and fixed our leak the same day we called. I appreciated his professionalism and…read moreattention to detail. I highly recommend you use this company.

Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

Responsive and good service. Called after a home inspection and no issues to resolve the few…read morefindings.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

We've had a plumbing/clogging issue with our laundry room sink for quite a while. I have used…read moreeverything to try to get rid of the blockage, from products to tools. Mike came out quickly, right when he said he would be there. I explained what was going on and he got busy finding the problem. It didn't take long for him to figure it out and I guarantee you, I never would have, because it actually involved the air conditioner too. He showed us, on video, what the problem was and gave us two options to clear it up. We chose the option that would keep the drain clean for years to come, and they cleaned it out. We got to see the video of after they did the work. A+ service all the way. Their prices are really reasonable, and I'm really glad we found them here. We will be using Roadrunner from now on.