As the owners of Texas Plumbing Diagnostics, we refer all requests for septic work to Van Delden…read more We have had a tremendous working relationship with them for years. We have also used them personally. They installed a system for us at our previous home, and inspected the system for us when we were purchasing our current home. Great work, Van Delden!

Still awaiting an explanation from Van Delden Wastewater on the enormous amount of styrofoam noted…read morein the attached photos. They are not replying because they know there is no plausible explanation I have recently learned a 4'x4'x10' sheet of styrofoam was used to fill space on top of my system. I even know it was purchased at "Foam Products of San Antonio" Still wanna say I'm fabricating details Chad? You forget I have what was the lead installer on my side now BEWARE BEWARE BEWARE UPDATE #2. Because I refuse to let Van Delden simply deny accountability and my claim that there are neighbors dealing with the same issue the map below shows 2 houses circled that have the same fiberglass unit buried even deeper than mine. The homeowners are currently working with Highland Homes to "find a resolution" to fix these ticking time bombs. Highland is asking for their patience as they come up with a solution. They are having to try to engineer something to reinforce it and prevent collapse without having to replace the entire system with a concrete system like I had to and which should have been placed from the beginning due to the depth of the plumbing coming out of the house. UPDATE. since they still are not interested in taking any accountability let me describe with more detail. First of all the photos speak for themselves! The styrofoam has no business being there. What on earth could explain its need to be there? Van Delden and Highland Homes both try to blame the other. Van Delden tries to say they "have written documentation from Highland Homes that they further raised the grade after project completion! That may be the case but that still doesn't explain the styrofoam. A picture is worth a thousand words. I think these speak very very loudly Let me add a couple more including a stack of risers and some specs from the Clearstream website I can assure you there was a suit filed, lawyers were involved and that Clearstream (manufacturer of the septic system itself), nor Highland Homes were too happy with my photos, videos, or firsthand inspections We ended up having to pay $18,300 for a full replacement with a different company. Highland Homes paid us this plus a small bit more (which barely covered my lawyers fees plus the 1700 sq fr of sod that had to be replaced (4 pallets at $270/ pallet) And I do know for a fact that two of my next-door neighbors systems are buried every bit as deep or deeper than mine and Highland Homes is currently seeking to find an engineering workaround to avoid having to replace the whole system When this first happened I would have settled being out a few thousand dollars of my own money if you all would have just done what was right and owned it. Instead you want to continue to deny accountability Wish I could give a half star. My fiberglass system which is not supposed to be buried any deeper than 18" was knowingly buried just short of 4' deep due to the plumber placing main line too deep. Rather than installing a concrete system which would be capable of supporting the weight of that much soil on top they opted to install the fiberglass system and put a MASSIVE amount of styrofoam on top to fill some of the space but not weigh as much as soil would (as if that was ever going to work long term). It worked for about 3 yrs before it completely gave way and collapsed revealing their deceit. Upon reaching out to them they simply wanted to fall back on their "2 yr warranty" and because it was 3 yrs they declined any and all accountability. I live in Timberwood Park in a pocket of 19 homes built 3-5 yrs ago and already multiple homes have had similar failures and two of my neighbors have fiberglass systems buried as deep or deeper (we can measure down the clean out pipe to the T fitting as well as see how many risers were used when the septic lid is removed. I had to get a lawyer involved and we won that case without a problem. I have tons of photos and videos showing how much blatant disregard went into my installation. They are known for being price gougers. Now you can add sketchy and deceitful to their name!!!!!!!!!

Very thorough! Very respectful! Professional and knowledgeable... I was very impressed with their…read morecustomer service. They took the time (with out over charging me!) to find out exactly where my shower was leaking, why it was leaking... and recommended what I need to do for a resolution! The previous company I had out gave me a false diagnosis, which caused my issues to get worse. I highly recommend this company... they know what they are doing!!!

Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

Had septic system serviced. Great company! Very personable, knowledgeable and professional. Will…read moredefinitely use again.

Reliable, excellent price and timely service. Explained the issue and delivered accordingly. Please…read morecontact him to serve your home or business

Over the weekend, we had our first solid freeze in San Antonio. Christmas Eve, I was out delivering…read morepresents and Christmas Dinners to family members. Sitting there enjoying a football game with my brother in law, I get this feeling that I better go home. I said my fair wells and left. I get home to a geyser in my front yard. As I go to the back yard to get my water cutoff tool from the shed I see a second geyser in my back yard. I get my water cutoff tool and shut off the water from the main. I spent the next few hours calling every plumbing company I could think of that I have done business with or seen commercial from with either phone services not working properly or not answering calls even though they advertised 24/7 availability. I don't know how I ended up on The Yelp service request but I had a few replies with availability in 7 to 10 days. Pete from Elite plumbing sent me a message stating he could have one of his guys at my house house on Monday at 8:00AM. I asked him about if I could put that on the calendar and he said yes. This is now Saturday evening and I'm like ok, Monday is not bad. I decided to try several other places and apparently San Antonio had a lot of broken pipes during this freeze because Monday was the soonest I could find. I thanked Hod for that. Cleaned up the mess as best I could and waited fir Monday. This Morning, Monday, I get a message from Pete, ELITE Plumbing, my service repair guy will be there between 9:45 to 10:45 AM if that is ok. At this point I'm just glad to get verification that someone has is coming. At 9:45, a young man by the name of Ezekiel, drove up and introduced himself. He was very pleasant and professional. I showed him where the damaged pipes were, he accessed the damage parts and said, I have everything I need to get this taken care of. I asked him if he was by himself and he said yes. I asked him if he needed anything, he said no, I'll just get my tools and get to work. In less than two hours, he was done with the repairs, cleaned up and said" give me a few minutes and I'll have this written up. I was very impressed with Ezekiel and Elite Plumbing. Not only were they prompt, professional and delivered great service, they were very reasonable as well. I can tell you that Elite Plumbing, 210-468-0770, number, is going to be my first call for any plumbing need I have in the future and my best recommendation anytime someone asks for a reliable plumbing company. Thank you Pete and Ezekiel from Elite Plumbing company!!

It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

The sewer line out to the street was failing and he gave me two prices on the same page: pull a…read moreliner through it, or open a trench across the front lawn. The liner cost more up front and he said so plainly. I went with the liner and the grass never got touched.

Thank you, Matt! My septic went out on New Year's day with a house full of company. He put our…read moreneeds ahead of his, and had the problem fixed in good time. Lots of great advice, even for things that could have increased his revenue. Sure do like the integrity. Can't recommend him highly enough!

Septic tank backed up, called KR in Lampasses. Unbelievable service. Same day. Thank you.read more

Follows through, restored all necessary destruction nicely, practical, reasonable price and prompt…read more They helped on several occasions, including thanksgiving day. Lifesavers! Do not hesitate these guys do stand out work and solved some longstanding problems.

Didn't call the next day as promised to advise of time to come out to assess the plumbing issue…read more Was very long winded in initial phone call criticizing all San Antonio plumbers.

Technicians on time.. Found the problem right away. Tony and…read moreRobert were vey knowledgeable and courteous. My to go plumber from now on.

Great service, the plumbers were very attentive, knowledgeable and fast, and I was shocked when the…read morebill came it was very inexpensive. I did call other competitors and they quoted me way higher than Harold's Plumbing did. I will continue to use this company for my plumbing. I'm not sure what those other peoples comments are so negative. I have not experienced anything like that so don't take everything you read so serious. A+ to Harold's plumbing!