Noticed a puddle in my backyard near the water main. Found Simple Service through Yelp and they…read morepicked up as soon as I called and was able to schedule an appointment the very next day. Aj and David were the technicians who showed up. They gave a real-time update in regards to their arrival as well as texted a photo with licensing verification. They're very professional and wasted no time getting to work. They were able to diagnose the problem relatively quickly. Noted I had a leaky PRV. They informed me that whoever built this house used the cheapest material PRV which was prone to bursting. They replaced it with a brass PRV and some of the piping as well to make it more weather resistant in less than 2 hours. Their pricing was fair. It's $89 for diagnostics but if you find them through Yelp, they'll give you $75 off the first service call. If you're military, they also give an additional 10% off. Overall, I'm happy with the quality of their work and would recommend their services to the community.

They closed and did not tell any customers who purchased service contracts. While open they were…read moreamazing. Saddened by this.

Steven was amazing to work with. I had an issue with my water softener and it needed to be…read morere-plumbed due to leaks. He went above and beyond and fixed things that were going to go bad soon. His prices were great too. I really appreciate the responsiveness and how quickly he was able to get out to my home.

First thing I noticed was Steven is a very personable guy, very professional, friendly, and does…read morequality work. He detected exactly where our leak was at in a timely manner, provided a reasonable price, explained the rhyme to his reason, and got the job done with quality work. I was very lucky to hire someone like him and will recommend him to family, friends, etc. 10/10

Waited to write this review to make sure the AC unit was working properly through the rest of this…read morebrutal summer/fall. One Saturday during our 100-degree summer (8/24/2024) I noticed the AC was not cooling. It would come on but was not very cold. I called the company that originally installed the unit, and they couldn't get out for about 2 weeks. I then remembered that my plumbing company recently opened the HVAC side of their business, so on a whim I called them up. They sent Robert M out that day to diagnose the problem. I was so appreciative! He was great! Very patient, informative and thorough. I appreciate his demeanor and the time he spent looking into the issue. I believe he was new to the company, and they made a smart choice with him. Great customer service. My evap coil needed replaced (and he noticed a troubling dent in my outside line). He investigated my warranty and found out the parts were covered as the unit is only 5 years old. We planned to touch base that Monday. Monday the company communicated that they were trying to find the replacement parts. Aliza and Cathy in the office were very helpful and I knew they were on top of it. I did call several times to get clarification on the quote, check the status and to schedule the appointment and I never felt like I was a bother. The office staff were friendly and professional. They were able to find the part and work out the contract with the dealer and get me on the schedule for the next day 8/27/2024. Robert M and Andrew T showed up with the part. They worked with my schedule, and they did a late day install for me. The HOTTEST part of the day. I know it was brutal up in that attic, but they were all smiles. They informed me of the steps they were doing, what they were checking, etc. I found them to be very knowledgeable, polite and efficient. Don't let Andrew's baby face fool you, he's been doing this a while and knows his stuff! They installed the new coil and fixed the dented line outside. I have done several reviews (as they are my pluming company of choice as well), I will always say that I find their prices to be on the high side (maybe this is something they can work on) ...but I also realize that I am paying for their expertise, knowledge and the great customer experience. To me that makes up for some companies that will charge less but their service is terrible (no call/no show, can't get ahold of anyone, attitude, shoddy work, etc.). I hope they realize the customer focus and skillful service is what sets them apart. Please don't lose that (do they read these reviews!?)! I do refer / recommend Roadrunner Plumbing (and now air) to all my friends and colleagues.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

Follows through, restored all necessary destruction nicely, practical, reasonable price and prompt…read more They helped on several occasions, including thanksgiving day. Lifesavers! Do not hesitate these guys do stand out work and solved some longstanding problems.

Didn't call the next day as promised to advise of time to come out to assess the plumbing issue…read more Was very long winded in initial phone call criticizing all San Antonio plumbers.

Galen is a true professional and a master plumber with exceptional knowledge and expertise. He was…read morehonest, trustworthy, and took the time to clearly explain the issue and solution, which gave me a lot of confidence in his work. His background in law enforcement really shows in his integrity and professionalism. I also appreciated that this is a family-owned and operated business--you can tell they genuinely care about their customers. Galen responded the same day I reached out and scheduled a service call within 24 hours, which was a huge relief compared to the 4-5 day wait times I was quoted elsewhere. He was very accommodating with my schedule and made the entire process smooth and stress-free. It felt great to have someone address my plumbing issue so quickly and efficiently. I highly recommend Galen to anyone looking for reliable, knowledgeable, and responsive plumbing services.

PlumbSmart Plumbing Service: plumbing Completed by "Joey" from PlumbSmart of a downstairs toilet…read morethat was not draining or flushing properly. The cause was severe root growth from a nearby tree. After 37 years of living in my home and experiencing plumbing problems we decided to have it checked out. The folks at PlumbSmart had done work for us before, namely Joey and we found him very trustworthy, extremely talented in plumbing and most of all a Superb ability to communicate effectively with us. He explained, in detail, what he was doing and followed up with the best way to solve the plumbing issue! My wife and I were extremely happy with his work ethic as well as ability to hold an adult conversation that was insightful, inspiring and extremely respectful. He represented his Company in an outstanding manner! WOW! My Wife and I, highly recommend him and PlumbSmart. Further, they provide a nice discount for Military and Veterans. Another WOW moment! Veterans and Active Duty Personnel, call PlumbSmart first! My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Management Experience. I went from picking Cotten, Fruits and Vegetables in many parts of the country, as a Migrant Worker to earning a College Degree with a BS in Business Management. Plus Serving my Country in the Air Force for over 22 years. As a Civilian I have been trained in two Culinary Schools, to include on the job training at other venues. I've successfully managed full service as well as fast food restaurants and have had my own successful Catering business. I have traveled to many places in this world and tasted the many culinary delicacies this world has to offer! As a Culinary Trainer, I have trained personnel on how to provide superb cuisine, sales and customer service. At the age of 79, I am now retired and enjoy being on THE OTHER SIDE OF THE APRON.

I have had the pleasure of calling PlumbSmart for my plumbing needs and always received exceptional…read moreservice. I highly recommend them. My experience with Roger and Chris has been outstanding. The entire PlumbSmart team is friendly, professional, and courteous. Chris and Jonathan quickly identified my plumbing issues and resolved them efficiently. I appreciate PlumbSmart's prompt service, professionalism, and fair pricing. I can always depend on Roger and Chris to provide excellent customer service. They genuinely care about their customers and consistently go above and beyond to ensure complete satisfaction. I wholeheartedly recommend PlumbSmart and will continue to call them for future plumbing needs.

My AC maintenance went well. Kelly was very professional provided detailed options for follow up…read moreand explained them.

We are very disappointed with these guys. first visit, we called for a plumber to add an extension…read moreto the pipe for our overflow tank and tap in for the water softener. The tech insisted on changing out the over flow tank which was only a year old but didn't take the proper precautions when removing it and it exploded all over our garage. It took close to a month for the water heater pan to dry out enough to quit tripping the leak sensor. Second visit, we again called a plumber because our 1 1/2 year old water heater had stopped working (no power). The tech found that the wires had burned due to poor wiring or a power surge (Of course not their fault even though they had done the install). He claimed it had to be a power surge even though there was no evidence of a surge. He replaced the wiring but didn't have the proper tools and was using what looked like an oversized screwdriver to shove the wiring into the panel. He kept jamming it into the unit so who knows what damage he caused. He recommended we call an electrician due to the possible power surge. The next morning the electrician had to redo his wiring work due to poor connections that were falling apart as soon as he opened the panel. We reached out to radiant and no response.

Water heater exchange. Quality was great and a great value for the dollar. The two man team were…read moreknowledgeable and courteous.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.